St. Luke's Boise Medical Center

82%

Patients that would definitely recommend
12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2020, 2019, 2018)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

America’s 50 Best Hospitals for Vascular Surgery Award™ (2019, 2018)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Cardiac Care Award™ (2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Pulmonary Care Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Spine Surgery Award™ (2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Cardiac Care Excellence Award™ (2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

General Surgery Excellence Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

82%

Would definitely recommend
12% higher than the national average

St. Luke's Boise Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

St. Luke's Boise Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%73%

Providers

Provider Reviews

A Gillen Jul 03 2020

Review for Dr. Hollingshead

Dr. Perez managed my surgery and after-care with concern and compassion. His sense of humor is great as he tries to alleviate the fear we all experience when dealing with cancer. He explains everything thoroughly and even calls personally to ensure all is well with me.

Jul 03 2020

Review for Dr. Perez

Very patient and friendly. Absolutely love how he does his appointments and treats us.

Lori Hillner Jul 03 2020

Review for Dr. Lagwinski

Very professional, understanding and thorough. Very understandable in describing his diagnosis. I highly recommend Dr Scheffel.

Jul 03 2020

Review for Dr. Scheffel

Claire Jul 02 2020

Review for Dr. Cornwell

Pam Cook Jul 02 2020

Review for Dr. Boerner

Dr. Wigod is an incredible surgeon. I was comfortable with him every step of the way. He's very professional and skilled, and he answered all of my questions before and after the procedure. I highly recommend his services.

Anonymous Jun 30 2020

Review for Dr. Wigod

Dr. JOHANS and his staff are awesome. I was seen for a bulging disc in my lower back that was causing sever nerve pain numbness and weakness. Dr. Johans performed a laminectomy. Instantly the nerve pain was gone. After a month put I felt great. I would recommend Dr. Johans.

Jun 30 2020

Review for Dr. Johans

Dr Lynch was very thoughtful and considerate. Took time to explain my injuries and the options before me for treatment. My injury was such that I needed surgery which was also a positive experience. Office staff are friendly and quick to respond to follow up questions.

Cassie Jun 29 2020

Review for Dr. Lynch

Very good at explaining what he was thinking and exactly how things would work and why.

Anonymous Jun 29 2020

Review for Dr. Owsley

Devastated Jun 29 2020

Review for Dr. Killian

Charles Wolfkiel Jun 28 2020

Review for Dr. Perko

Efficient. Compassionate.Superb skills. We feel very blessed to have been referred to Dr. Montalbono. Even under horrible circumstances, he made us feel like the only patient he had. Great at answering our questions and being direct.

Cornell Jun 28 2020

Review for Dr. Montalbano

Karri G. Jun 28 2020

Review for Dr. Vuturo

C.H. Jun 27 2020

Review for Dr. Ye-Liew

Dr. Jones very helpful in providing a pre-surgery screening. He was very professional and performed all the tests required.

Carol Pangburn Jun 24 2020

Review for Dr. Jones

Verna Jun 23 2020

Review for Dr. Spelich

The best doc! Very grateful we have found her as our family physician.

Trevor Jun 22 2020

Review for Dr. Battaglia

Steve E. Jun 22 2020

Review for Dr. Stritzke

TS Jun 21 2020

Review for Dr. Bateman

Dr. Rulon is the best doctor I have ever had. She listens thoroughly and provides excellent care to me every time I visit her. I would highly recommend her to anyone.

McKenzie Jun 20 2020

Review for Dr. Rulon

Kayleigh Jun 20 2020

Review for Dr. Manning

Fabulous and as always professional and sadly my last visit! Now I have a year to find a new doctor.

Nothing all was good. Jun 19 2020

Review for Dr. Guicheteau

Dr. Goulet had excellent bedside manners. His explanation of my procedure was thorough with instructions that were simple to follow. I am very pleased with the care I received and will highly recommend Dr. Goulet to family and friends.

Phillip Endicott Jun 19 2020

Review for Dr. Goulet

I felt very comfortable talking to his staff and to Dr Coffman. He was very knowledgeable in his field, answered my questions without hesitation and told me what was going to be like.

Jim Griggs Jun 19 2020

Review for Dr. Coffman

Dr. Jones is no nonsense. He listens, gives good advice and makes sure prescritions are called in timely. The staff is extremely professional and great to work with.

Joel H. Jun 19 2020

Review for Dr. Jones

What I learned about my eyes and why you are referring me to find out more about glaucoma and if I have it. The staff was excellent in helping me out.

Jun 18 2020

Review for Dr. Hollingshead

Thorough, intelligent, compassionate. As a health care provider myself, I can totally recommend Dr. Holliday and am confident and pleased in the care she provides!

Jun 17 2020

Review for Dr. Holliday

Jun 17 2020

Review for Dr. Burgess

B G Jun 17 2020

Review for Dr. Davis

Sarah J Barker Jun 17 2020

Review for Dr. Undesser

I love Dr. Ye! I've been to way too many doctors and am still a bit of a medical mystery. Dr. Ye was compassionate and actively listened. She thought outside the box and helped me down different avenues. She is incredibly kind and always there for her patients. Highly recommend!

C. C. Jun 16 2020

Review for Dr. Ye-Liew

Excellent

Tammy P. Jun 16 2020

Review for Dr. Wigod

sschkurman Jun 16 2020

Review for Dr. Ye-Liew

He is an outstanding doctor! He listens and cares. He treats my husband and myself. I highly recommend him! His nurse Howard is really excellent as well.

Marci Good Jun 15 2020

Review for Dr. Roberts

K Nalder Jun 15 2020

Review for Dr. Cordum

Jolene May Jun 15 2020

Review for Dr. Burk

Dr. Williams is a caring doctor and excellent surgeon. She takes the time to listen and inform me in a very pleasant manner. She makes sure her patients needs always come first. Her care over the past two years that I have been her patient, is the best medical care I have received in my life.

Jun 15 2020

Review for Dr. Williams

Dr. Cheney is very good at listening to what I have to say and explaining things in layman’s terms in order to help it be easier to understand. I genuinely feel he is concerned about my health.

Cathy Buffington Jun 15 2020

Review for Dr. Cheney

I AM ALWAYS HAPPY TO SEE DR. UNDESSER =WHOM I HAVE HAD FOR SEVERAL YEARS. HE IS EASY TO TALK TO AND GIVES PRECISE ANSWERS. ALWAYS ASKS RE:MY GENERAL HEALTH AND ANY QUESTIONS I MIGHT HAVE.

LYDIA M. BLACK Jun 15 2020

Review for Dr. Undesser

Dr. Perko always takes time to listen to patient and allows patient to express their opinion on treatment.

Jun 14 2020

Review for Dr. Perko

Terry Jun 13 2020

Review for Dr. Lynch

Fabulous! Caring ,smart, compassionate; gave me hope.

Richard Jun 13 2020

Review for Dr. Wilson

208-344-2977

Diana Harshman Jun 11 2020

Review for Dr. Boerner

I had cataract surgery. Staff were courteous, knowledgeable and extremely helpful.

Janis Wood Jun 11 2020

Review for Dr. Hollingshead

Dr. Richardson always takes time to really listen to you and trusts what you are telling her versus just dismissing your symptoms, concerns or instincts. She has a wonderful blend of eastern and western medical thinking. She's great both for myself and my son.

AKW Jun 11 2020

Review for Dr. Richardson

MacKenzie C Jun 09 2020

Review for Dr. Johans

Excellent! My husband and I have both had fusions and we are so thankful for Dr. Montalbano and his incredible team! We wouldn’t see any one else.

Lisa Jun 09 2020

Review for Dr. Montalbano

Elizabeth Jun 07 2020

Review for Dr. Beaufort

Rene Caron Jun 07 2020

Review for Dr. Ye-Liew

Trudy Robinson Jun 06 2020

Review for Dr. Ye-Liew

Awesome doctor, very nice, very helpful to me with my kidney stone issues. She had a great understanding of my situation and offered plenty of recommendations to correct the problem. I'm so glad that I was referred to her by my GP

S Hansen Jun 06 2020

Review for Dr. Taggart

Jun 05 2020

Review for Dr. Ye-Liew

Dr. Ye is a doctor who not only provide excellent medical care, but also have wonderful communal and bedside manner. She is a doctor who you can trust will listen and treat you like family. I highly recommend this physician.

Jun 05 2020

Review for Dr. Ye-Liew

I've been with Dr. Perko for years. Continues to be awesome.

Nick Jun 04 2020

Review for Dr. Perko

Jun 02 2020

Review for Dr. Graviet

He was great with my son when he dislocated and broke his shoulder. He was straight forward with him on what he could and couldn't do. He explained in a way that my son understood what could happen to his arm if he didn't listen to the limitations.

Jun 02 2020

Review for Dr. Peterson

Stacy Powers Jun 01 2020

Review for Dr. Menzner

Pete Holm May 31 2020

Review for Dr. Lynch

Dale Little May 30 2020

Review for Dr. Manning

FB May 30 2020

Review for Dr. Blake

Pam May 30 2020

Review for Dr. Lynch

Compassionate, caring, listens well, very knowledgeable, great follow up.

Anita May 29 2020

Review for Dr. Wu

I agree with previous reviews that Dr Perko is thoroughly professional, personable, and takes the time to listen to his patients and is diligent in providing sound advice and recommendations.

Connie C May 29 2020

Review for Dr. Perko

May 27 2020

Review for Dr. Meier

Taylor M May 27 2020

Review for Dr. Kessler

Cheryl M May 26 2020

Review for Dr. Boerner

Kate May 26 2020

Review for Katherine Coate

Dr. Watts is in the top 5 of the best doctors I’ve had over my lifetime. He always listens and does not rush like you’re just another number. He’s thorough in his exams and very kind abd caring.

Carolyn Kinney May 25 2020

Review for Dr. Watts

He was the surgeon who made daily rounds after surgery for 6 days. He was kind, knowledgeable and reassuring. Couldn't have recovered as well as I did without him.

May 25 2020

Review for Dr. Elder

Julie Welty May 23 2020

Review for Dr. Boerner

Karen May 22 2020

Review for Dr. McMartin

Dr. Wigod addressed all my concerns. He is knowledgeable and answered all my questions. His staff is professional and friendly.

Cynthia S. May 22 2020

Review for Dr. Wigod

Katherine May 21 2020

Review for Dr. Boerner

Jyoni S. May 21 2020

Review for Dr. Davis

C Terriberry May 21 2020

Review for Dr. Lynch

Dianna May 21 2020

Review for Dr. Montalbano

I would recommend Dr. Banta to anyone with mental illness. He is kind, down to earth, and goes out of his way to help his patients. He has put me on the right medicines so that I can function well!

Frank May 21 2020

Review for Dr. Banta

Warrior May 21 2020

Review for Dr. Lagwinski

He was respectful, gentle and a very good listener. ls

L. S. May 21 2020

Review for Dr. Wigod

Ray May 21 2020

Review for Dr. Hollingshead

May 21 2020

Review for Dr. Hollingshead

Worst ED provider I have ever seen. He was the most Arrogant Provider I have been ever met

May 20 2020

Review for Dr. Kartel

Connie Que May 20 2020

Review for Dr. Boerner

It was my pacemaker check at home. It went very well.

Catherine Mooney May 18 2020

Review for Dr. Undesser

Dr. Kern is thorough, compassionate and down-to-earth. She is very easy to talk to and pays close attention to the patient's concerns. I highly recommend her!

May 18 2020

Review for Dr. Kern

Andrea C Nelson May 18 2020

Review for Dr. Loveless

Princess Cobalt- new shoulder May 16 2020

Review for Dr. Lynch

May 16 2020

Review for Dr. Nona

May 16 2020

Review for Dr. Ballantyne

Dr Williams has been treating me for 5 years and has always been kind and compassionate. She recommended I seek surgery with a different doctor in Seattle who had better equipment than she had. I appreciated her looking out for my best outcome.

May 15 2020

Review for Dr. Williams

Steve Skinner May 15 2020

Review for Dr. Lynch

Brooke May 15 2020

Review for Dr. Keating

Courtney L. May 15 2020

Review for Dr. Wigod

We looked for a family practice after we moved to Boise and were expecting the birth of our son. Davis Family Medicine came recommended by our OBGYN and we have been very pleased with the support and care received. And our son did not even cry that much when he got 6 vaccinations at once ... :-)

May 14 2020

Review for Dr. Davis

Dr. Mong is absolutely AMAZING! He is up-to-date on cutting edge techniques and sits and really listens. He did my 2 cataract surgeries and I am beyond pleased. The entire staff is outstanding, special shout out to surgery coordinator Carmen for managing to work magic making appointments!

Deborah Weaver May 14 2020

Review for Dr. Mong

Location

St. Luke's Boise Medical Center

190 E Bannock St, Boise, ID 83712