Portneuf Medical Center

67%

Patients that would definitely recommend
3% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

67%

Would definitely recommend
3% lower than the national average

Portneuf Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Portneuf Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%73%

Providers

Provider Reviews

He replaced both my knees and he is wonderful.

margaret Sep 02 2020

Review for Dr. Altenburg

Best doctor I've ever seen. Been sick for years. She a beter dr. than specialist that I have seen for other affictions that she don't treat than any other dr.

Aug 25 2020

Review for Dr. Anghel

There is NO Dr. Davis in Butte.

Aug 05 2020

Review for Dr. Davis

Kind and listened to all my concerns! Called back with results very quickly. Won't go anywhere else for my family!

K.E.P Jul 20 2020

Review for Dr. Martin

katherine m vernon Jul 20 2020

Review for Dr. Scoville

Although he is a busy guy, I would never dream of someone else caring for me in the time of pregnancy or any other female needs. He is a fantastic doctor and is very personable. I had him as my provider through 6 pregnancies and one surgery! I highly recommend. He is worth the wait.

Merissa Erickson Jul 15 2020

Review for Dr. Jones

Merissa Jul 15 2020

Review for Dr. Allen

Alia McHugh Jul 11 2020

Review for Dr. Caulfield

Terrible experience. Cancelled appts without calling. Don't return calls. Close the office unexpectedly. Gave me a ridiculously low dose of my prescription based on outdated methodology (new Dr. said that taking that low of a dose was useless)

Jun 30 2020

Review for Dr. Bailey

Jun 27 2020

Review for Dr. Altenburg

Had an awesome experience with Dr. Wathne. I had a bum knee for a few years and now it feels brand new! Each visit was very timely and effective. Would highly recommend he and his staff for any ortho needs!

Jarom Campos Jun 04 2020

Review for Dr. Wathne

Horrible Horrible Doctor!! Does not Care about his patients! DOESNT SEEMED CONCERNED WITH DIABETICS AT ALL!!!! ALMOSY KILLED MY SISTER!! HE SHOULD NOT BE A DOCTOR !!

Jun 04 2020

Review for Dr. Bailey

Been going to him for years. He takes good care of my health problems.

May 28 2020

Review for Dr. Siktel

May 28 2020

Review for Dr. Altenburg

Andy Brown, Big Sky,Montana May 27 2020

Review for Dr. Altenburg

I injured my arm in a nail gun accident. He immediately took care of my needs, concerns, and even consulted another specialist. He took the time to talk to me and my loved ones and watched me close. I appreciated his expertise and professionalism.

May 22 2020

Review for Dr. Fowler

Dr. Wathne and his team are very knowledgeable. I was seen for a knee injury and was treated very well and they seemed to have a general concern for the well being of their patients.

AC May 21 2020

Review for Dr. Wathne

Very caring and uderstanding physician. Went the extra mile concerning my care.

May 19 2020

Review for Dr. Brizzee

May 07 2020

Review for Dr. Kjos

Leslie May 06 2020

Review for Dr. McGee

Excellent. Takes time to discuss questions and concerns.

Apr 23 2020

Review for Dr. Bailey

Dr. Fowler addressed all my questions about the injury. He explained in detail the mechanism of my injury with a plastic model. The elbow strap really did help.

Apr 23 2020

Review for Dr. Fowler

MH in Pocatello Apr 09 2020

Review for Dr. Scoville

Annie was honest and kind. Great skills and compassion! I do hope I never have to call on her again! ??

Dennis Hancock Apr 05 2020

Review for Annie Dixon

I was told i needed blood tests the day before I could get my CT scan done , Dr Jones had ordered the blood tests well Dr jones failed to tell me he had ordered them and they were never done so now they canceled the CT scan that I had been waiting a whole week to have done!

Gary Mar 25 2020

Review for Dr. Jones

Dr. Joseph is a very knowledgeable physician that uses a very practical approach to treatment. Ive used him personally and professionally with my U.S. National Team Gymnasts. I highly recommend him for all walks of life.

Justen Millerbernd Mar 21 2020

Review for Dr. Joseph

Robert C. Anderson, Ph.D. Mar 14 2020

Review for Dr. Altenburg

Mar 14 2020

Review for Dr. Siktel

She is very compassionate, personable and knowledgeable. The best dr and staff I have ever had.

Mar 13 2020

Review for Kathleen Searle

Mar 10 2020

Review for Dr. Babbitt

Mar 10 2020

Review for Dr. Huneycutt

Mar 09 2020

Review for Dr. Gerard

MY Mar 08 2020

Review for Dr. Bray

Mar 06 2020

Review for Dr. Matthews

I was in and out. Always very professional! Hardly waited at all.

Feb 28 2020

Review for Dr. Howard

Dr Summerill is absolutely amazing. He really listens to you and cares about your child. Is very informative and takes time to answer my questions. Lovely manner too

Feb 27 2020

Review for Dr. Summerill

Dr. Howard is thorough and explained everything to me clearly. Very efficient and very good bedside manner.

Feb 27 2020

Review for Dr. Howard

I loved him. He listened to me and responded. His staff is amazing as well

Debbie Baird Feb 08 2020

Review for Dr. Walaliyadda

Feb 07 2020

Review for Dr. Cach

Jake has gone way above and beyond with his care for my Father. I cant say enough good about him.

Jan 27 2020

Review for Jacob Barney

I've seen Dr. D'Souza several times and couldn't recommend him more highly. He is smart, thorough, perceptive, thinks outside the box and is open to suggestions.

Jan 24 2020

Review for Dr. D'Souza

The doctors and staff here are wonderful! Very professional and kind. I wouldn't go anywhere else!

Jan 10 2020

Review for Dr. Stoddard

Dr. Snell is brilliantly minded and will give you professional and up to date care. The staff is pretty great too!

Dec 31 2019

Review for Dr. Snell

AJM Dec 28 2019

Review for Dr. Holt

I Went to Tony Joseph several times this year and had excellent results each time with my PRP treatments.

Went to Tony Joseph several times this year and ha Dec 23 2019

Review for Dr. Joseph

Dec 11 2019

Review for Dr. Maynard

Craig Gates Dec 07 2019

Review for Dr. Christensen

Leslie Sedillo Nov 26 2019

Review for Dr. Altenburg

Shar Nov 20 2019

Review for Dr. Capricchione

Shar Nov 16 2019

Review for Dr. Morgan

always very friendly staff Dr west always seems concerned and listens to my concerns about health and what I have going on in my life. Never rushes me and is all around compassionate

Carrol Horne Nov 15 2019

Review for Dr. West

A great caring doctor that goes the extra mile if necessary. That's what he did for me and I am so appreciative.

Linda Nov 02 2019

Review for Dr. Thayne

Marie Spanbauer in Lewisville, ID - Nov 02 2019

Review for Dr. Preece

Very helpful and thorough. Operation on my deviated septum, removal of polyp, and opening of breathing passage. Never needed the pain meds and follow-up visits were very informative. All of the staff I worked with were all exceptional and friendly.

Chris Oct 31 2019

Review for Dr. Yost

Ian Oct 25 2019

Review for Dr. Fowler

My dad had his nasal polyps removed from him and so I know he will do well with my surgeries. I will let you know how they go.

Valerie Oct 15 2019

Review for Dr. McGee

Oct 01 2019

Review for Dr. Babbitt

Sep 26 2019

Review for Dr. Altenburg

Very kind, with good bedside manner. However, he neglected to mention size differential after penile prosthesis. He failed to maintain pre-op penile size. Not enough information given prior to surgery.

Sep 20 2019

Review for Dr. Jones

HH Henry Sep 19 2019

Review for Dr. Esplin

Dr. Allen did a great job. He was caring and answered our questions

Sep 12 2019

Review for Dr. Allen

recently I was diagnosed with breast cancer,in situ. This would not have been possible without dr. Burton's guidance. I am so blessed. So grateful for this good man and his knowledge and concern for my well-being.

Bonnie Nelson Sep 08 2019

Review for Dr. Burton

Bruce Sep 01 2019

Review for Dr. Altenburg

Pam Zweifel Aug 29 2019

Review for Dr. Altenburg

Dr. Wathne did right knee 9 years ago...left knee July 1 2019. excellent surgeon with a fun personality. Boe Simmons handled all of the visits very well, a real asset to the team.

Jennie Sue Gutierrez Aug 19 2019

Review for Dr. Wathne

Aug 19 2019

Review for Dr. Walaliyadda

I have nothing but good to say about Dr. Altenburg. I am so pleased with the results of my hip replacement and the care I received along the way. From my first consultation, to surgery and recovery, I have been pleased. I highly recommend Dr Altenburg and his team of caregivers.

Stephanie Mahoney Aug 06 2019

Review for Dr. Altenburg

I find her to be a great doctor, and do travel to do an office visit.

Aug 02 2019

Review for Dr. Christensen

A great doctor!

American Falls, ID - Aug 02 2019

Review for Dr. Walker

Total satisfaction.

Ed and Jeanie Fehringer in American Falls, ID - Jul 20 2019

Review for Dr. Williams

Two visits and they went well. Has treated my wife in the past. Very pleased.

Dennis Moore Jul 19 2019

Review for Dr. Wathne

Jul 15 2019

Review for Dr. Beckstead

Excellent services

Richard Lopez Sr Jul 11 2019

Review for Dr. Gerard

Pete Jul 03 2019

Review for Dr. Gambles

I had an overall great experience. The staff is so friendly and I really enjoyed my time here. I would definitely recommend this clinic.

Joyce Edgley Jun 29 2019

Review for Dr. Stoddard

DC Jun 28 2019

Review for Dr. Wathne

Wonderful surgeon great bedside manner only go to him if I need an orthopedic

Charleena Anderson in Inkom, ID - Jun 28 2019

Review for Dr. Wathne

Jun 22 2019

Review for Dr. Sandy

Excellent Dr. and staff, by far the best results from my ACL surgery far exceeded my expectations!

Joan McCollum in Blackfoot , ID - Jun 06 2019

Review for Dr. Allen

Exolains everything Seems to be very competent and a good guy

May 29 2019

Review for Dr. Joseph

Kind, compassionate, and saved my step-son's life.

May 29 2019

Review for Dr. Evans

He's patient and through. Does whats best for you. I have sung his praises to anyone who stands still long enough. I wouldn't want anyone else to help my family members who needed it.

May 17 2019

Review for Dr. Stucki

Dr. Poulter is so kind and caring and easy to work with. He treats all pain and understands the causes of my pain. I highly suggest Dr. Poulter and his exceptional staff.

May 16 2019

Review for Dr. Poulter

Very thorough and explained things clearly without treating me like a child (as some other doctors in Pocatello are wont to do!) Finally learned what was wrong with my eyes; very grateful.

May 14 2019

Review for Dr. Fornarotto

He did a total knee replacement on me. I’m healing very good and would recommend him to anyone.

May 06 2019

Review for Dr. Wathne

May 04 2019

Review for Dr. Franson

Apr 24 2019

Review for Dr. Cox

Apr 22 2019

Review for Dr. Altenburg

Apr 18 2019

Review for Dr. Orien

Kareen in Pocatello , Idaho - Apr 11 2019

Review for Dr. Richardson

Apr 06 2019

Review for Dr. Hawkes

Awesome the best doctor and staff

Apr 02 2019

Review for Dr. Stoddard

Very Professional and personable. I feel very at ease with her and I am usually generally disappointed with doctors and the ability To listen , but she listened and cared. I really hope she stays my doctor For a long time I trust her completely with my care. Amazing doctor and staff

Mar 30 2019

Review for Dr. Clark

Dr Grigera is an excellent doctor. Very compassionate and absolutely good at his job. I’m so lucky he was on call when I was admitted.

Mar 29 2019

Review for Dr. Grigera

I love that Dr. Mickelson let's you direct your care. He gives suggestion, but ultimately lets you make the decision

Mar 29 2019

Review for Dr. Mickelsen

Dr Shelley is great. Her nurse Crystal is so unprofessional and rude. I'm switching my doctor even though I love doctor Shelley.

Mar 27 2019

Review for Dr. Shelley

Location

Portneuf Medical Center

777 Hospital Way, Pocatello, ID 83201

Frequently Asked Questions

Where is Portneuf Medical Center located?

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Does Portneuf Medical Center score well in safety ratings?