Northwest Specialty Hospital


Patients that would definitely recommend
17% higher than the national average

Northwest Specialty Hospital is a medical facility located in Post Falls, ID. This hospital has been recognized for Outstanding Patient Experience Award™.


Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

6 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience

Patients who gave a rating of 9 or 10
16% higher than the national average


Would definitely recommend
17% higher than the national average

Northwest Specialty Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well


Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well


Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients


Discharge Information

Percent of patients who said they were given information about recovering at home


Care Transition

Percent of patients who said they understood their care needs when they left the hospital


Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff


Northwest Specialty Hospital

National Average


Percent of patients who said the area around their rooms was always kept quiet at night



Percent of patients who said their room and bathroom were always kept clean



Provider Reviews

No communication with PA for Dr. Stowell. Called to see if it is possible to get a stronger prescription for Voltaren. Reception referred me Dr Stowell’s PA. PA stated she would talk to Dr Stowell and return my call. NO RETURN CALL from Dr Stowell or his Physician’s Assistant.

David D Hopkins Jul 31 2021

Review for Dr. Stowell

The services that I received from Dr. Ludwig was excellent , helpful and the staff are friendly and ensure that I am properly informed about my health and care . I would have no qualms in recommending them to others ... quick responses and care ...

Robert M Gianotti Jul 29 2021

Review for Dr. Ludwig

Caring, knowledgeable & diligent in treating patients. Builds & maintains good healthcare practitioner to patient relationship. I have been Jennifer’s patient for many years! Would recommend her favorably!

A. M. Werpy Jul 02 2021

Review for Jennifer Fletcher

Dr. Kim and his nurse are truly wonderful and amazing individuals. I highly recommend him. Very knowledgeable. He knows his stuff. He listens and answers all questions, big or small. He makes you feel like your his only patient for the day. I'd give him more than 5 stars if I could.

JLGreen Jul 02 2021

Review for Dr. Kim

Diana Walton Jul 01 2021

Review for Dr. Dunteman


Northwest Specialty Hospital

1593 E Polston Ave, Post Falls, ID 83854

Frequently Asked Questions

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