Northwest Specialty Hospital
Patients that would definitely recommend
21% higher than the national average
Northwest Specialty Hospital is a medical facility located in Post Falls, ID. This hospital has been recognized for Outstanding Patient Experience Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorthwest Specialty Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Northwest Specialty Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Keith Klopatek Aug 30 2023
Review for Jennifer Fletcher
Outstanding staff and service. Jennifer is knowledgeable and compassionate. Referrals provided with ease.
Diane Aug 23 2023
Review for Jennifer Fletcher
We’ll start with the bad. Dr. Dukes surgery gave me double infections. My surgery was stageIV endometriosis excision, hysterectomy and appendectomy. A few days post op I couldn’t get my fever to go away and also had non stop diarrhea/abdominal pain. I felt like death. I was also bleeding moderately...
Endo warrior Aug 02 2023
Review for Dr. Duke
Was feeling sick and was able to be seen the same day. They came out to my car and took care of me. Got a prescription right away and was feeling better by the next day. Very professional and caring.
May 17 2023
Review for Jennifer Fletcher
Location
Northwest Specialty Hospital
Frequently Asked Questions
Where is Northwest Specialty Hospital located?
Northwest Specialty Hospital is located at 1593 E Polston Ave, Post Falls, ID 83854. Find other locations and directions on Healthgrades.
Has Northwest Specialty Hospital won any recent awards from Healthgrades?
Yes, Northwest Specialty Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Northwest Specialty Hospital highly rated with patients?
89% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Northwest Specialty Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Northwest Specialty Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Northwest Specialty Hospital profile..
How does Northwest Specialty Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Jennifer and her staff are amazing!! Highly reccomend her practice!