Kootenai Health

72%

Patients that would definitely recommend

2% higher than the national average

Kootenai Health is a medical facility located in Coeur D Alene, ID. This hospital has been recognized for America’s 50 Best Hospitals for Cardiac Surgery Award™, Pulmonary Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2024, 2023, 2022)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2024)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2024, 2023)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2022)

Superior clinical outcomes in the care and treatment of stroke

Neurosciences Excellence Award™

Neurosciences Excellence Award™ (2022)

Superior clinical outcomes in stroke care and cranial neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care

2 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2024, 2023

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™

2022

Neurosciences Excellence Award™

Neurosciences Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Worse than Expected

Spinal Fusion

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

2% higher than the national average

72%

Would definitely recommend

2% higher than the national average

Kootenai Health

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%52%

Kootenai Health

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

AFHC cares about us, its people, as well as us, its patients. Jennifer and team are thorough, knowledgeable, and understanding - and that Human element puts them over the top!

Pete Hall Nov 28 2023

Review for Jennifer Fletcher

Dr.Keese reattached a ligament to my dominant rt thumb. He took the time to not only examine my hand, but also listened to me explain, in depth the importance of getting back full use of it as well. At my age, 69 years old, most orthopedic surgeons would just write me off and just fuse it & do...

Jeff D. Nov 19 2023

Review for Dr. Keese

He has been our physician for many years, He always listens to our needs and researches options if necessary. He helps with solutions that will coordinate with our insurance. He is very understanding and adds his personal touch to our visits. We trust him with our health care and he has proven his...

Grandma Kat Nov 18 2023

Review for Dr. Drury

We really liked Dr. Troiano. He is very professional and thorough. He sets up procedures quickly if necessary and we trust his knowledge and attitude.

Larry & Bobbie Wolf Nov 18 2023

Review for Dr. Troiano

Active Family is Fantastic. Jennifer always makes me feel comfortable and taken care of with my questions and concerns.

Nov 16 2023

Review for Jennifer Fletcher

Location

Kootenai Health

2003 Kootenai Health Way, Coeur D Alene ID 83814

CallDirections

(208) 625-4000

Frequently Asked Questions

Where is Kootenai Health located?

Kootenai Health is located at 2003 Kootenai Health Way, Coeur D Alene, ID 83814. Find other locations and directions on Healthgrades.

Has Kootenai Health won any recent awards from Healthgrades?

Yes, Kootenai Health has been awarded with America’s 50 Best Hospitals for Cardiac Surgery Award™, Pulmonary Care Excellence Award™, Stroke Care Excellence Award™, and 2 more in the past two years.

Is Kootenai Health highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Kootenai Health score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Kootenai Health?

Phone number, appointment information, and directions can be found on Healthgrades Kootenai Health profile..

How does Kootenai Health rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2003 Kootenai Health Way

Coeur D Alene, ID 83814

Directions

(208) 625-4000