Kootenai Health
Patients that would definitely recommend
2% higher than the national average
Kootenai Health is a medical facility located in Coeur D Alene, ID. This hospital has been recognized for America’s 50 Best Hospitals for Cardiac Surgery Award™, Pulmonary Care Excellence Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2024, 2023, 2022)
Superior clinical outcomes in heart bypass surgery and heart valve surgery

Pulmonary Care Excellence Award™ (2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Stroke Care Award™ (2022)
Superior clinical outcomes in the care and treatment of stroke

Neurosciences Excellence Award™ (2022)
Superior clinical outcomes in stroke care and cranial neurosurgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™
2024, 2023, 2022
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards

Stroke Care Excellence Award™
2024, 2023

America’s 100 Best Hospitals for Stroke Care Award™
2022

Neurosciences Excellence Award™
2022
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards

Pulmonary Care Excellence Award™
2024
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKootenai Health
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Kootenai Health
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Pete Hall Nov 28 2023
Review for Jennifer Fletcher
Dr.Keese reattached a ligament to my dominant rt thumb. He took the time to not only examine my hand, but also listened to me explain, in depth the importance of getting back full use of it as well. At my age, 69 years old, most orthopedic surgeons would just write me off and just fuse it & do...
Jeff D. Nov 19 2023
Review for Dr. Keese
He has been our physician for many years, He always listens to our needs and researches options if necessary. He helps with solutions that will coordinate with our insurance. He is very understanding and adds his personal touch to our visits. We trust him with our health care and he has proven his...
Grandma Kat Nov 18 2023
Review for Dr. Drury
We really liked Dr. Troiano. He is very professional and thorough. He sets up procedures quickly if necessary and we trust his knowledge and attitude.
Larry & Bobbie Wolf Nov 18 2023
Review for Dr. Troiano
Active Family is Fantastic. Jennifer always makes me feel comfortable and taken care of with my questions and concerns.
Nov 16 2023
Review for Jennifer Fletcher
Location
Kootenai Health
Frequently Asked Questions
Where is Kootenai Health located?
Kootenai Health is located at 2003 Kootenai Health Way, Coeur D Alene, ID 83814. Find other locations and directions on Healthgrades.
Has Kootenai Health won any recent awards from Healthgrades?
Yes, Kootenai Health has been awarded with America’s 50 Best Hospitals for Cardiac Surgery Award™, Pulmonary Care Excellence Award™, Stroke Care Excellence Award™, and 2 more in the past two years.
Is Kootenai Health highly rated with patients?
71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Kootenai Health score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Kootenai Health?
Phone number, appointment information, and directions can be found on Healthgrades Kootenai Health profile..
How does Kootenai Health rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
AFHC cares about us, its people, as well as us, its patients. Jennifer and team are thorough, knowledgeable, and understanding - and that Human element puts them over the top!