Franklin County Medical Center

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Franklin County Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Franklin County Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Elaine Apr 24 2020

Review for Dr. Jeffers

Mar 04 2020

Review for Dr. Heninger

Lynnette Bennett Dec 21 2019

Review for Dr. Hicken

Craig Gates Dec 07 2019

Review for Dr. Christensen

He was thorough and very clear. He made sure I understood what was going on with my back and was straightforward which I appreciated!

Shanda Sep 06 2019

Review for Dr. Clegg

Jul 15 2019

Review for Dr. Beckstead

Pete Jul 03 2019

Review for Dr. Gambles

Sheilain WY - May 01 2019

Review for Dr. Bennion

Dr. Clegg is helping me since 1998 I still go to see him he's has kept me from having back surgery help me with the insurance company workman's comp very knowledgeable he always listens to what I have going on will keep going to him as long as possible very fine doctor Keith , Nibley

Apr 06 2019

Review for Dr. Clegg

personable, listens and is conscious of insurance.

Mar 19 2019

Review for Dr. Thomas

Joan Elderin Logan, UT - Feb 04 2019

Review for Dr. Hicken

Dr. Clegg is very personable, professional and takes the time to know, understand and explain what is going on with my specific situation. He recommends the best ways to help remedy the problem or alleviate the pain and helps me to achieve that goal.

Linda Youngin Hyrum - Aug 31 2018

Review for Dr. Clegg

Dr. Patten is an excellent doctor. Very friendly and makes the kids laugh. Patient while listening to problems and researches the issues to find the correct problem. He has been our family doctor for the past 3 years and I would highly recommend him.

Andrea Cin Preston, ID - May 11 2018

Review for Dr. Patten

I will NEVER recommend Dr. Patten. If you go to the ER late at night he will only show up if he feels up to it.

PRESTON - Mar 08 2018

Review for Dr. Patten

She is the nicest and kindest Dr.,I have ever been to and I have seen a lot.She listens and really wants to help me get better.Thank You So Much!!!

Jan 30 2018

Review for Dr. Morrison

A Doctor who will finally take the time to listen and answer your questions. Dr. Morrison is such a sweet gal and I really like her a lot!

Joycein Preston, ID - Jun 27 2017

Review for Dr. Morrison

Love, love, love Dr. Thomas. She clearly wants to help her patients, and I liked her so much as my primary care physicians that I had her be my OB/GYN as well. She helped me have a smooth pregnancy and delivery! The clinic, however, is consistently overscheduled.

Logan, UT - Apr 25 2017

Review for Dr. Thomas

Excellent Doc. Very caring and explains things very well. I had never had a kidney stone and ended up in operating room to have it surgically removed. Dr Larsen put me at ease as he took the time to explain everything. We are lucky to have him in the valley. He is awesome.

Logan, UT - Mar 30 2017

Review for Dr. Larsen

Excellent family doctor. Listens and is up on the latest treatments

J L Hallin Grace, ID - Mar 27 2017

Review for Dr. Patten

Dr. Christensen has his patients' best interest in heart. He sincerely cares about them. He takes time to talk to his patients. The staff is also great to work with!

Pocatello, ID - Mar 10 2017

Review for Dr. Christensen

Joycein Logan, UT - Jan 04 2017

Review for Dr. Thomas

Logan, UT - Dec 23 2016

Review for Dr. Thomas

Dr Morrison takes her time and listens to all of your concerns. She is very thorough and has a great bedside manner.

Robyn Hin Preston, Idaho - Dec 15 2016

Review for Dr. Morrison

Lisa Bin Preston, ID - Jul 25 2016

Review for Dr. Hicken

Very knowable and cares about the patient and making sure that you understand what is wrong and the course of recovery. Does not rush you right into surgery if he thinks it is not necessary.

Elainein Preston, ID - Jul 21 2016

Review for Dr. Jepsen

Logan, UT - Jul 15 2016

Review for Dr. Bennion

I felt very good about my visits with dr Larsen he explained to me what to expect. He worked me into surgery in less than a days time. I'm now stone free and pain free. Hope I never need to see him again. Thanks.

JDin Logan, UT - Jul 14 2016

Review for Dr. Larsen

I tried Dr. Knapp after my regular doctor retired. I have kept coming back. The main reason: he listens. He also cares about his patients. He is now my permanent doctor. I would not hesitate to recommend him to anyone.

J.Crockettin Preston, ID - Jul 02 2016

Review for Dr. Knapp

Dr. Patten was nice in the room but talked very poorly to his staff.

Betty Seamonsin Preston, ID - Apr 01 2016

Review for Dr. Patten

Patient and considerate when listening to what I discussed with him. Knowledgeable and helpful in his recommendations and treatment

Marlon Rin Preston, ID - Mar 02 2016

Review for Dr. Patten

Dr. Bennion is very attentive and caring. His staff is fabulous!!

Holly Baltazar in Ligan, Ut - Feb 24 2016

Review for Dr. Bennion

He took the time to listen, find the problem, offers options and gives you all information needed to make your own choice. He is friendly and makes you feel comfortable.

Teresain Logan, UT - Feb 20 2016

Review for Dr. Clegg

Helpful, knowledgeable and really cares. His nurses are wonderful too. Always a great experience when we go to there office.

Preston, Idaho - Feb 18 2016

Review for Dr. Knapp

Jack Kohlesin Preston, ID - Feb 09 2016

Review for Dr. Jepsen

Dr. Bennion is personable and very knowledgable. I've gone to him for years and have never had any problems. He took my tonsils out 10 years ago and he did a great job in surgery as well.

Jan 12 2016

Review for Dr. Bennion

justdance2in Logan, UT - Jan 09 2016

Review for Dr. Larsen

He and his staff were amazing! We highly recommend him!

Keithin Salt Lake City, UT - Dec 22 2015

Review for Dr. Larsen

Location

Franklin County Medical Center

44 N 1st E, Preston, ID 83263