Eastern Idaho Regional Medical Center

69%

Patients that would definitely recommend
1% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

69%

Would definitely recommend
1% lower than the national average

Eastern Idaho Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Eastern Idaho Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Aug 09 2020

Review for Dr. Lemon

J.W. Aug 05 2020

Review for Dr. Chamberlain

Dr Redd replaces both of my knees during the past year, and the surgeries went well. What I’m most impressed with is that he is willing to answer all my questions and I don’t feel that he is in a rush to see his next patient; he listens to my concerns and responds to my needs. Thanks.

Tammy Aug 05 2020

Review for Dr. Redd

Dr. Chamberlain is really awesome. This is the second time I have had hernia surgery and both times I have had a really relaxed and quality experience.

Jul 31 2020

Review for Dr. Chamberlain

Very good doctor and staff

Jul 29 2020

Review for Dr. Setser

As usual Dr. Hill treated me with respect and his caring way. As a Senior Citizen, and Registered Nurse, we need someone who gives us the time to correctly present our issues. He is the only Physician I have seen, in all of the ERMC network, that is one I recommended to everyone I know.

Liz Keller Jul 29 2020

Review for Dr. Hill

It was great to visit with Dr Hill in person. Was scheduled with another provider at first Dr Hill took care of the immediate issue with a high level of expertise and then updated me on my chronic stuff.

Jul 28 2020

Review for Dr. Hill

Very professional. Always felt comfortable. Answered all questions, addressed concerns and never in a hurry.

Jul 24 2020

Review for Dr. Redd

Doctor Liljenquist is very knowledgeable and he explains to you what is going on and how he will fix it.

Terry Jul 23 2020

Review for Dr. Liljenquist

katherine m vernon Jul 20 2020

Review for Dr. Scoville

Dr redd has been amazing with my family for all our broken bones.

Jul 16 2020

Review for Dr. Redd

I was treated with complete respect and Dr. Chamberlain was not only very professional, but made me feel comfortable at all times. I told him I will refer him to anyone I know needing his type of services. I was happy that my family doctor referred him to me.

Vilma Rosauer Jul 15 2020

Review for Dr. Chamberlain

I needed an injection to relieve trigger finger condition.

Jul 11 2020

Review for Dr. Garner

Professional, well organized, had all the state of the art diagnostic equipment and most importantly during the pandemic the faculty was spotless. Also, the protocols for distancing, masks, sanitizer and temperature checks before entering could not have been better. I felt safe!

Frank Jul 11 2020

Review for Dr. Hooton

Very professional. Explanation was clear. Surgery went very well with excellent follow-up. Highly recommend...

Dave Andrus Jul 10 2020

Review for Dr. Liljenquist

As always my visit with the doctor was very thorough and answered all my concerns. You need a great physician..Dr. Payne is the best.

Jul 08 2020

Review for Dr. Payne

The office staff was very helpful with insurance issues. I liked the way Dr Zempolich explained my diagnosis and treatment options. I would strongly recommend her.

Jul 06 2020

Review for Dr. Zempolich

Dr. Zempolich is one of my favorite Dr.s. she listens to my concerns, she explains everything so I can understand it. She is just so nice and understanding

Sunny Klobchar Jun 29 2020

Review for Dr. Zempolich

Always have a friendly and helpful experience at Rocky Mountain Dermatology. Doctor Hinkson is very knowledgeable, skilled, and trustworthy. His staff are also excellent.

Gary Brush Jun 26 2020

Review for Dr. Hinkson

He made the surgery less scary. He made sure we knew what would be happening and told us what it'd be like afterwards.

Jun 24 2020

Review for Dr. Liljenquist

Dr. Zempolich and her staff are always concern about my health. They go out of their way to answer my questions and concerns. Dr. Zempolich is a very skilled surgeon and i know i am in the best of hands.

Lauren Jun 24 2020

Review for Dr. Zempolich

Dr. Zempolich is one of the kindest most personable doctors I have ever had the pleasure of dealing with. She is thoughtful, considerate and takes the time to explain and reassure. I would happily recommend her to anyone.

Deann S. Williams Jun 20 2020

Review for Dr. Zempolich

A CMA at this place has been recommending against masks to help protect against Covid-19. It brings to questions everything for me on the legitimacy of the entire business.

Jun 20 2020

Review for Dr. Baker

Check my knee, injection into tibia to try to reduce pain in that leg. Also discussed rt hip and left knee joints. As always he is the best of the best.

Diane Noe Jun 20 2020

Review for Dr. Liljenquist

Lita Jun 18 2020

Review for Dr. Zempolich

Visit was informative and professional

Cynthia Dingman Jun 17 2020

Review for Dr. Hill

I fell and got a big blood clot on my shin. I was worried about clots getting lose and getting up to my heart. The nurse said come on in. He Is at lunch but will be here shortly and get you taken care of. That is the way I am always treated by Dr Hill and his entire staff.

Venla Mower Jun 15 2020

Review for Dr. Hill

I had a large hernia that I wanted to be repaired as soon as possible. I was able to see Dr. Chamberlain late one afternoon and have surgery the next morning. He did a wonderful job!

Nadine Thompson Jun 13 2020

Review for Dr. Chamberlain

Doctor and the staff there are very fast friendly knowledgeable. I would definitely recommend this office to friends and family

A. Ruiz Jun 12 2020

Review for Dr. Redd

Sheli Jun 11 2020

Review for Dr. Rindfleisch

I was taken to Deaconess with stroke like symptoms. This is the 2nd time this has happened. Dr. Geraghty took exceptional care of me. She treated me as her top priority and was always very clear when discussing my health issues and her concerns. I was in very professional and caring hands.

Jean (Stewart) Sherwood Jun 10 2020

Review for Dr. Geraghty

Le Bryant Jun 10 2020

Review for Dr. Hinkson

Dr. Redd is as good as it gets...

F Meek Jun 10 2020

Review for Dr. Redd

Jun 09 2020

Review for Dr. Hansen

The staff at Premiere Eye Care are wonderful. Dr. Traynor is fantastic and explains everything very well regarding your eye exam. Love it here!!!

L Etienne Jun 06 2020

Review for Dr. Traynor

Phil Jun 03 2020

Review for Dr. Hill

It was awesome. Some bad news about my eyes. He explained it and gave me shot and away we went.

Jun 02 2020

Review for Dr. Thompson

Efficient office, even in today’s unique times. Always excellent care from a great doctor. I’ve been a patient of Dr. Thompson’s for over 2-1/2 years and find his care and methods are cutting edge.

Jun 02 2020

Review for Dr. Thompson

Takes time to let you ask questions and takes all the time you need for him to answer the questions. He is very knowledgeable but talks to you with words you can understand. Very little wait time.

R Monroe Jun 02 2020

Review for Dr. Liljenquist

May 29 2020

Review for Dr. Krantz

Been going to him for years. He takes good care of my health problems.

May 28 2020

Review for Dr. Siktel

Took her time with and explained everything and outlined our plan of actio

Susan Kbight May 24 2020

Review for Dr. Zempolich

Dr. Perez was very kind and took the time to explain things and asked if I had any questions or concerns. He also told me that I could call with any questions. I felt like he was genuinely concerned for me and my condition.

Charlene Klingler May 23 2020

Review for Dr. Perez-Verdia

Dr Payne demonstrated a very professional interest in finding and treating my condition

Wally Henderson May 22 2020

Review for Dr. Payne

The staff are very friendly and Dr Hinkson is very knowledgeable. He Is also Highly skilled and leaves extremely minimal scarring.

Michelle clark May 22 2020

Review for Dr. Hinkson

He was professional and very detailed. Made sure I understand and made sure I didn’t have any questions.

May 21 2020

Review for Dr. Thompson

Staff was friendly and Dr Bair was very helpful in our making the decision to have radiation. Answered all our questions.

May 19 2020

Review for Dr. Bair

Very professional and personable. I would highly recommend him to anyone. Thanks for everything!

Cody May 19 2020

Review for Dr. Liljenquist

Very knowledgeable and put me at ease right away.

May 19 2020

Review for Dr. Chamberlain

Dr. Zemolich and her entire staff were fantastic and explaining and answering any of my questions. They each went out of their way to help me get into see her. I was told by my gynecologist that she was the best M.D. in her field. After my procedures I would agree and recomend her to anyone!

Lee Ann Lunt May 15 2020

Review for Dr. Zempolich

Dr Redd was great to help me through an unanticipated injury. Never felt like he was too busy to answer my questions or concerns.

May 15 2020

Review for Dr. Redd

Thorough and explained well

Harold Shaw May 15 2020

Review for Dr. Redd

I have had outstanding care with Dr LILJENQUIST. He is professional, knowledgeable, and kind.

Roma May 12 2020

Review for Dr. Liljenquist

Debi Jackson May 12 2020

Review for Dr. Chamberlain

Dr. Garner put a cast on my daughters leg. He was very professional and informative. We will most certainly be using him again!

May 11 2020

Review for Dr. Garner

Dr. Garner has operated on me twice i have had great outcomes both times.

May 11 2020

Review for Dr. Garner

Great Doctor and staff

May 11 2020

Review for Dr. Payne

The staff was very friendly and welcoming both on the phone and at the office. Doctor Zempolich made me feel comfortable as soon as we met. She educated me on the procedure I was about have. And copied all her notes for me, that were written in away I could understand. I would highly recommend.

May 10 2020

Review for Dr. Zempolich

Had a great "welcome to Medicare" visit to Dr. Hill. Office staff was very efficient and the short wait nice. I feel he was very caring and willing to spend enough time with me to discuss my health needs. I feel he takes a more holistic approach to care than some other doctors I have seen.

May 06 2020

Review for Dr. Hill

May 01 2020

Review for Dr. Redd

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Apr 29 2020

Review for Dr. Redd

Bill Burgess Apr 28 2020

Review for Dr. Hill

Margaret Perez de Ugaki Apr 28 2020

Review for Dr. Payne

Julie Haas Apr 28 2020

Review for Dr. Chamberlain

I always feel important when I have a doctor’s appointment with Dr. Hill. Whatever my concerns, he addresses them, takes the time to explain my options.

Gail Apr 26 2020

Review for Dr. Hill

Fast, efficient, and helpful. I waited to the last minute to see doctor in light of this Covid 19 pandemic. The doctor, attending nurses, and support were very professional.

Apr 24 2020

Review for Dr. Hill

Very professional but very caring and understanding. I had a hysterectomy.

Apr 24 2020

Review for Dr. Zempolich

Visit was good, employees were friendly and efficient. Doctor Payne was friendly and answered any questions I had.

Marilyn Apr 24 2020

Review for Dr. Payne

Pam Lords Apr 24 2020

Review for Dr. Perez-Verdia

Excellent. Takes time to discuss questions and concerns.

Apr 23 2020

Review for Dr. Bailey

Cheryl Smith Apr 23 2020

Review for Dr. Capener

Every visit is efficient and professional. The staff are all friendly and make a doctors appointment as enjoyable as possible

Don Shehane Apr 23 2020

Review for Dr. Hill

Apr 23 2020

Review for Dr. Redd

Sylvia Apr 23 2020

Review for Dr. Payne

I felt very comfortable the whole time I was there. The whole staff was very friendly and courteous. Dr Perez made me feel very informed and explained my problem in layman’s term so I understand it. I would definitely recommend him to friends and family,

Apr 23 2020

Review for Dr. Perez-Verdia

Ray Apr 22 2020

Review for Dr. Hill

Gary Braun Apr 20 2020

Review for Dr. Payne

Dr. Redd does a wonderful job and treats you fantastic.

Becky L Huntsman Apr 16 2020

Review for Dr. Redd

Biff DeMartino Apr 15 2020

Review for Dr. Roisum

I had a grade 4 ac joint separation. Dr Redd got me in to see him quickly and I had surgery a few days after that. He has been amazing and always taken time to answer my questions. The surgery was a complete success and I would absolutely pick Dr Redd if I had it to do all over again.

Apr 11 2020

Review for Dr. Redd

MH in Pocatello Apr 09 2020

Review for Dr. Scoville

My husband was seriously injured in an accident. Dr. Kelley performed a complicated, lengthy emergency surgery that saved his life!! I am very grateful!!!! In my view, Dr. Kelley would find a way to put even Humpty Dumpty back together again!

Apr 06 2020

Review for Dr. Kelly

She is anazjnf!!!

Apr 06 2020

Review for Dr. Zempolich

Apr 05 2020

Review for Dr. Burke

Annie was honest and kind. Great skills and compassion! I do hope I never have to call on her again! ??

Dennis Hancock Apr 05 2020

Review for Annie Dixon

Apr 03 2020

Review for Dr. Wells

Very attentive, listened intently, answered questions directly; One of the top 5 doctors I’ve had the privilege of working with in my time on this planet

Mar 31 2020

Review for Dr. Payne

Desirae Mar 27 2020

Review for Dr. Lee

Dr. Lee is amazing, the most caring doctor and very knowledgeable! We met him because he was on call for an accident, we are so grateful to get such a caring doctor.

Mar 26 2020

Review for Dr. Lee

Dr. Zempolich is amazing. Very thorough and caring. Her staff is awesome , very friendly, and very helpful. I live in Idaho Falls and I went to 3 doctors before I finally was referred to Dr Zempolich and so glad I went to SLC to see her.

Mar 24 2020

Review for Dr. Zempolich

Dr. Payne is great. He helps you to feel comfortable enough to discuss any and all concerns. The entire staff is amazing as well.

Mar 22 2020

Review for Dr. Payne

Very personable and knowledgeable.

Elvis Alex Adams Mar 22 2020

Review for Dr. Payne

Mar 19 2020

Review for Dr. Taylor

Well-versed and highly-capable physician. Nice office. Modern equipment.

Matthew A. Mar 19 2020

Review for Dr. Payne

Happy with Dr. Hill, very insightful. Addresses obvious problems and tries to correct those before moving looking for another cause of symptoms. Very easy to get along with. I feel that he genuinely cares for his patients and people in general.

Mar 18 2020

Review for Dr. Hill

Mar 17 2020

Review for Dr. Perez-Verdia

Location

Eastern Idaho Regional Medical Center

3100 Channing Way, Idaho Falls, ID 83404

Frequently Asked Questions

Where is Eastern Idaho Regional Medical Center located?

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