Clearwater Valley Hospital and Clinics
Patients that would definitely recommend
2% lower than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
2% higher than the national average
Would definitely recommend
2% lower than the national average
Clearwater Valley Hospital and Clinics
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Clearwater Valley Hospital and Clinics
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Dec 11 2020
Review for Dr. Lima
I have been a patient since February 2020. Dr Afzal has always listened to my issues and seemed genuinely concerned about my heath and my journey to control my RA. I am very satisfied with my treatment.
Kathy Nees Nov 17 2020
Review for Dr. Afzal
Outstanding Doctor! She goes out of her way to provide the patient with proper care within the Hospital's guidelines & conditions. She is a shining light within the gloominess that is the overall rating for CVH&C. She is definitely a asset to CVH&C and our Community. Other Doctors, Nurses &...
Lina Nov 04 2020
Review for Dr. Robinson
He doesn't listen to patients, if your bloodwork isn't positive he won't want anything to do with you. He doesn't care about or listen to other doctors opinions, or the patient, at all. He will blow you off and leave you frustrated to a point of tears. The rest of the staff is amazing though!
Sep 02 2020
Review for Dr. Afzal
My daughter was misdiagnosed for a unstable shoulder. The dr said she needed to strengthen it and prescribed PT. He gave her a cheap brace that he said she didn’t have to pay for. She was already going to PT but was told her shoulder was to unstable to strengthen. She went to a surgeon at UW and was...
Aug 28 2020
Review for Dr. Tingstad
Location
Frequently Asked Questions
Where is Clearwater Valley Hospital and Clinics located?
Has Clearwater Valley Hospital and Clinics won any recent awards from Healthgrades?
Does Clearwater Valley Hospital and Clinics score well in safety ratings?
Dr Lima is very knowledgeable and listens to her patients. She is very compassionate. I have been seeing her for five years and would recommend her to my family and friends. Dr Lima is very dedicated to the community she lives in and strives to encourage her patients to live healthy and happy...