Clearwater Valley Hospital and Clinics
Patients that would definitely recommend
1% lower than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
2% lower than the national average
Would definitely recommend
1% lower than the national average
Clearwater Valley Hospital and Clinics
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Clearwater Valley Hospital and Clinics
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Dr. Zeeshan Afzal, MD
Rheumatology
Dr. Meghana Awad, MD
Nephrology
Dr. Adam Bell, DO
General Surgery
Dr. Vanessa Brown, MD
Family Medicine
Dr. Clayton Bunt, MD
Family Medicine
Dr. Kimberly Campbell, MD
Family Medicine
Dr. James Fisher, MD
Internal Medicine
Beryl Goto, MP
Massage Therapy
Dr. Lee Gould, MD
Cardiology
Dr. Andrew Jones, DO
Family Medicine
Dr. Rebecca Katzman, MD
Family Medicine
Dr. Ajith Kumar, MD
Nephrology
Dr. David Leach, MD
Ophthalmology
Dr. Ann Lima, MD
Family Medicine
Dr. David Luther, MD
Family Medicine
Dr. David McClain, MD
Family Medicine
Dr. Kelly McGrath, MD
Family Medicine
Dr. Edward Middleman, MD
Oncology
Dr. Gerardo Midence, MD
Hematology
Dr. Clinton Morgan, MD
Hematology
Dr. Peter Nelson, MD
Emergency Medicine
Dr. Steven Pennington, MD
Orthopedic Surgery
Dr. Phillip Petersen, MD
Family Medicine
Dr. Charity Robinson, MD
Family Medicine
Provider Reviews
Jamie Jul 24 2019
Review for Dr. Andrew Jones, DO
Had my 1st visit 4/11/19. Impressed by his listening, comfortable manner, on-point questioning, obvious contemplation of all I said, his initial impression/analysis and treatment plan. After review of his report in Pt Portal he obviously has an excellent auditory memory. Staff were very cordial and...
Apr 12 2019
Review for Dr. Zeeshan Afzal, MD
Dr Afzal is poor with answering questions and I feel rushed to get out on every visit. The front staff are very friendly but nurses seem unorganized and in-depth. I have repeated calls demanding labs be done only to have to respect myself that were done 2 weeks ago. If there was anyone else in...
ID - Jan 12 2019
Review for Dr. Zeeshan Afzal, MD
I have had good luck with Dr. Afzal after transferring from Rockwood Clinic in Spokane. Office staff and nurses were friendly and great to work with.
Tony in Moscow, ID - Dec 04 2018
Review for Dr. Zeeshan Afzal, MD
Dr Pennington has been my orthopedic surgeon for almost ten years, one knee, one total hip replacement and another in two weeks. This is an amazing Dr., always kind, courteous and has totally save my life. I owe him more than I can say. He’s an excellent surgeon, fine Dr. And great guy (no I’m...
Robert Hutchinson in Pullman , WA - Jul 13 2018
Review for Dr. Steven Pennington, MD
Dr Afzal did not take time to ask questions or take the time to listen. It was a complete wasted visit and a waste of my time. The office staff and assistant were great. The facility is poorly designed and confusing campus
Colfax - Feb 06 2018
Review for Dr. Zeeshan Afzal, MD
She is really non-judgemental so if you can't follow the plan of care that is set for you, she'll work with you to find one that works for you. She listens to what you're telling her about your problems and also to any input you have about what should be done.
Orofino - Jan 27 2018
Review for Dr. Colleen Sholar, DO
Such a great experience. He remembered details from my past visits and asked me about each of my kids who I had previously mentioned. He is also extremely knowledgeable, kind, and confident. Above all, that’s what I look for in a doctor. Very happy with my surgery outcome as well!
Lewiston, ID - Dec 30 2017
Review for Dr. Steven Pennington, MD
Our family can't say enough wonderful things about Dr. Tingstad and his staff. What a blessing he is to this community and especially to our family! I have three athletic active sons and wouldn't put their care in anyone else's hands.
Michelle Kinkade in Pullman - Oct 17 2017
Review for Dr. Edwin Tingstad, MD
Rude, uncaring, arrogant and offensive. He seemed reasonably knowledgeable but he treated me like I was an idiot. He attacked me on a personal level. I've never experienced this sort of unprofessional behavior before.
Moscow, ID - Oct 04 2017
Review for Dr. Steven Pennington, MD
Dr. Bell said I needed total colon removal and a permanent colostomy bag, there was no other option. I got a second opinion and had a colon resection with a good surgeon and only a temporary colostomy bag for a month. Dr. Bell did not care what my quality of life would have been like if I had...
Yakima, WA - Jun 20 2017
Review for Dr. Adam Bell, DO
Dr. Midence is an excellent hematologist. I have a hyper-coagulative condition, Anti-Phospolipid Syndrome. I have been under his care for about 10 years. He is one of the most caring and thorough physicians I have encountered. He will spend as much time with you as needed, never rushing, and always...
Jerry Wegman in Moscow, ID - Jun 01 2017
Review for Dr. Gerardo Midence, MD
We both have been Dr. Sholar's patients for the last year and a half and find her easy to talk to, and she listens to what we have to say. I have heart issues and now have a pacemaker, and a few medications for those issues. She stays in the loop with the Cardiac doctors in CDA that did my...
Mel B Echelberger in Lenore, ID - Apr 12 2017
Review for Dr. Colleen Sholar, DO
As an Emergency Dept RN and supervisor in So. CA, I was a little apprehensive about going into the Clearwater Hospital Emergency Dept for a minor hand injury. Dr. Lima was on duty, and did an outstanding job treating the injury with a relaxed, skilled, and confident bedside manner. I've worked with...
Jeff Sauter RN CEN in Orofino, ID - Mar 02 2017
Review for Dr. Ann Lima, MD
He is always very concerned and through. Spends the time with you and not in a hurry. Makes you feel like you are his only patient. My husband and I really appreciate him.
Evelyn in CLARKSTON WA - Jan 28 2017
Review for Dr. Lee Gould, MD
My husband and I have been with Dr. Gould for years. He is awesome. Best cardio guy in the valley. Has saved countless lives. Other Dr,'s consult him and use him as their Dr.
Noreen Owens in Clarkston, WA - Jan 20 2017
Review for Dr. Lee Gould, MD
My wife and I have been with Dr. Gould for quite a few years now, and appreciate his willingness to explain what goes on with our particular problems and his recommendations to manage or treat those conditions. It's nice to have a doctor who takes the time to relate to the patient on...
Richard in Clarkston, WA - Jan 15 2017
Review for Dr. Lee Gould, MD
I have worked with Tingstad over the last ten years. He first did emergency surgery on my right ankle after I fell and broke it in five places. He has followed up as I developed arthritis in my knees. We just completed a total knee replacement. He has explained everything that he wanted to do...
Wayne in Pullman, WA - Dec 30 2016
Review for Dr. Edwin Tingstad, MD
Had surgery on my knee (torn ACL) with Dr. Pennington. What an amazing experience! Secretaries were very helpful with insurance, his PA was extremely caring and explained the whole surgery in a detailed manner. And after three and a half years of good, hard use (ie skiing, mountain biking, and...
Sid D in Moscow, ID - Nov 14 2016
Review for Dr. Steven Pennington, MD
He listens well and involves me in decisions regarding my condition. I have a chronic condition and he will research alternative treatments, discuss with me and allow me to try and see if it helps. If he feels that it is harmful or not worth trying, he explains. Probably spends more time than is...
lenore - Oct 21 2016
Review for Dr. Clayton Bunt, MD
Took time to listen to my concerns and my previous experiences with proceedure. Have seen him for three different things and always had good outcome. Staff is excellent.
Denver, CO - Oct 21 2016
Review for Dr. Adam Bell, DO
Dr. Zobell was very concise and to the point. He doesn't beat around the bush, but was still comforting. He explained my condition completely and answered all my questions. Office staff was very polite and professional. Appoitment dates are weeks out, but Dr. Zobell's team was able to get me in...
Jamie in Clarkston, Wa - Jul 21 2016
Review for Dr. Richard Zobell, MD
I was a wreck, from being severly sick for several months, In and out of hospitals test after test, Blood, and urine. He did a pelvic exam on me, which I didn't feel was needed. He made me feel rushed when I tried getting to my symptoms and he got pushy with dates and months, I got overwhelmed and...
Clarkston - Jul 08 2016
Review for Dr. Richard Zobell, MD
The discussions I've had with Dr. Middleman were brief, informative, and to the point. I felt confidence in his ability to share his knowledge and years of experience in order to guide me down the right path by all things considered in my particular situation and opened my eyes to possible...
Diana Hatfield=Bixby in Palouse, WA - Mar 08 2016
Review for Dr. Edward Middleman, MD
Dr. Pennington has taken great care of me for years. He is not pushy in trying to get you to do surgery if there are any other options that may be a better solution. I had recurring knee surgeries with other providers and they were all unexceptional experiences. Recently Dr. Pennington did and ACL...
Ted C in Moscow, ID - Feb 12 2016
Review for Dr. Steven Pennington, MD
I had been told this would be a consultation only. He went ahead with a pelvic exam. I understood I would have a scope at 2nd apt. He gave me sample of drug to take & said to call after I finished it. I walked into office after 2 wks & told front sec that I felt it worked. She said Dr was in surgery...
Clarkston - Feb 11 2016
Review for Dr. Richard Zobell, MD
Dr Zobell is a great Dr and has been wonderful for my husband and our family. We LOVE him. Besides that he has a great sense of humor??????
Clarkston, WA - Feb 17 2019
Review for Dr. Richard Zobell, MD
We have seen Dr Pennington for several different surgeries and he has been wonderful to work with, as well as his staff. Excellent surgeon!
Tina Holmbo May 22 2018
Review for Dr. Steven Pennington, MD
Had Colonoscopy done. Very professional, courteous with an excellent beside manner.
Mary Ann Ruggiero-Smith in Orofino, ID - Feb 10 2017
Review for Dr. Adam Bell, DO
Dr. Bunt is kind, caring and truly listens to patients.
Orofino, ID - Feb 26 2016
Review for Dr. Clayton Bunt, MD
Dr. Schmidova performed 2 surgeries on me and did a great job!!! I would recommend her to anyone.
Austin W in Loveland, CO - Dec 29 2015
Review for Dr. Karin Schmidova, MD
I was transported in the nighttime to the ER in Cardiac distress, He walked out walked out from the ER, he was the only MD on duty at this small hospital, He was complaining about how he was not appreciated, he never took care of me. He was fired from that hospital