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Wilcox Memorial Hospital

Wilcox Memorial Hospital is a medical facility located in Lihue, HI. This hospital has been recognized for Patient Safety Excellence Award™.

72%

Patient Experience Rating

3% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

1% lower than the national average

72%

Would definitely recommend

3% higher than the national average

Wilcox Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%50%

Wilcox Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%71%

Providers

Provider Reviews

Most always a very good experience.

Jul 15 2024

Review for Dr. Konde

Dr Konde is respectful, kind and easy to talk to. He always explains thing and eases my mind regarding diagnosis. I appreciate and respect him.

Jul 14 2024

Review for Dr. Konde

Dr. Purcell is amazing! She helped see me through one of the toughest times in my life. She cares so much about her patients. I’m so glad she’s still servicing the west side of Kaua’i.

LF Jul 14 2024

Review for Dr. Purcell

Overcharges with Ultrasound Machines from the 80's, the waiting room looks like it's from the 70's. 15 minutes visits will cost you hundreds out-of-pocket.

Jul 10 2024

Review for Dr. Sim

The first question is misleading, as I see Dr Konde for oncology care, not routine care. I am pleased with the care he has given me.

Jul 09 2024

Review for Dr. Konde

Location

Wilcox Memorial Hospital

3-3420 Kuhio Hwy, Lihue HI 96766

CallDirections

(808) 245-1103

Frequently Asked Questions

Where is Wilcox Memorial Hospital located?

Wilcox Memorial Hospital is located at 3-3420 Kuhio Hwy, Lihue, HI 96766. Find other locations and directions on Healthgrades.

Has Wilcox Memorial Hospital won any recent awards from Healthgrades?

Yes, Wilcox Memorial Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Wilcox Memorial Hospital highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Wilcox Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Wilcox Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Wilcox Memorial Hospital profile..

How does Wilcox Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3-3420 Kuhio Hwy

Lihue, HI 96766

Directions

(808) 245-1103