The Queen's Medical Center

79%

Patients that would definitely recommend
9% higher than the national average


The Queen's Medical Center is a medical facility located in Honolulu, HI. This hospital has been recognized for Coronary Intervention Excellence Award™ and Cranial Neurosurgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Cranial Neurosurgery Excellence Award™ (2019)

Superior clinical outcomes in cranial neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Acute kidney dysfunction following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

79%

Would definitely recommend
9% higher than the national average

The Queen's Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

The Queen's Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Carlotta Jun 12 2021

Review for Dr. Garcia

He is always so prompt, compassionate, caring and informative! Amazing Doctor!

Beverly R. Kanda Jun 11 2021

Review for Dr. Singer

Rayna Borges Jun 11 2021

Review for Dr. Blum

Thank you! I’ve seen several doctors about my hip replacement. Dr. Morton was the first to listen and correctly diagnose me. It’s been a year since the redo surgery, but I feel a lot better!

Jun 10 2021

Review for Dr. Morton

The doctor did a wonderful job explaining what was happening. He's very pleasurable and understands patients condition. I'm very pleased with him thus far.

Patrick cordasco Jun 10 2021

Review for Dr. Smotherman

Location

The Queen's Medical Center

1301 Punchbowl St, Honolulu, HI 96813

Frequently Asked Questions

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