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Maui Memorial Medical Center

Explore care at Maui Memorial Medical Center in Wailuku, HI, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

59%

Patient Experience Rating

5% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • In-Hospital Fall Associated Fracture Rate
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10

7% lower than the national average

59%

Would definitely recommend

5% lower than the national average

Maui Memorial Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Maui Memorial Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%66%

Providers

Provider Reviews

Dr. Makin preformed my cataract surgery for both eyes and all follow-up visits. She is a very caring and professional surgeon and always made me feel at ease.

Sara B Jul 18 2024

Review for Dr. Makin

Dr. Parlin, rhymes with Marlin, had me at ease for my first eye injection related to my current retinal bleed

Paul Oldenburg Jul 17 2024

Review for Dr. Parlin

I've had great experiences with Dr. Thielen. He is very friendly and has a great demeanor. I felt confidence in him which made the appointment that more easy & comfortable.

Kimberly Prais Jul 17 2024

Review for Dr. Thielen

The entire staff was very warm and friendly during my visit.

Jerry Gaston Jul 09 2024

Review for Dr. Makin

Dr Levine figured out my pain quickly after months of frustration. He knew what tests to run, medication to give & I was out of pain in no time. I'm very impressed with Dr Levine.

Brilliant Doctor who is fast & efficient Jul 07 2024

Review for Dr. Levine

Location

Maui Memorial Medical Center

221 Mahalani St, Wailuku HI 96793

CallDirections

(808) 244-9056

Frequently Asked Questions

Where is Maui Memorial Medical Center located?

Maui Memorial Medical Center is located at 221 Mahalani St, Wailuku, HI 96793. Find other locations and directions on Healthgrades.

Has Maui Memorial Medical Center won any recent awards from Healthgrades?

No, Maui Memorial Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Maui Memorial Medical Center highly rated with patients?

58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Maui Memorial Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Maui Memorial Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Maui Memorial Medical Center profile..

How does Maui Memorial Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

221 Mahalani St

Wailuku, HI 96793

Directions

(808) 244-9056