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Hilo Medical Center

Explore care at Hilo Medical Center in Hilo, HI, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

64%

Patient Experience Rating

Equal to the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10

1% lower than the national average

64%

Would definitely recommend

Equal to the national average

Hilo Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Hilo Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%36%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%66%

Providers

Provider Reviews

Yesterday Dr Daniel Hudak operated on me using robotics. Dr Hudak is a highly skilled, caring professional with a kind bedside manner. I felt very safe under his medical care. My sincerest thanks Dr Hudak! HBMC is fortunate to have you on their staff.

Grateful patient Jul 18 2024

Review for Dr. Hudak

I had a difficult surgery and she did the right thing for me. I was mad at the beginning and I was putting bad reviews but that was my bad!

JB Jul 18 2024

Review for Dr. Doneza

Excellent practice

Jul 18 2024

Review for Dr. Doneza

I had a rotator cuff repair done in Maui three years ago and it still gave me lots of pain & problems it never felt right. Dr. Daner did a shoulder replacement and the results are fantastic. He’s very caring and personable, he takes his time going over everything, and makes sure you understand. ...

James Brown Jul 15 2024

Review for Dr. Daner III

Absolutely hands down best surgeon in the state. Dr. Daner flew from Oahu to Big Island and repaired my shoulder that had multiple torn muscles (3, one so badly damaged he had to relocate muscle strands from my trapezius to rebuild rotator cuff) and bones spurs. I went from 40% range of motion to...

William Jul 13 2024

Review for Dr. Daner III

Location

Hilo Medical Center

1190 Waianuenue Ave, Hilo HI 96720

CallDirections

(808) 932-3000

Frequently Asked Questions

Where is Hilo Medical Center located?

Hilo Medical Center is located at 1190 Waianuenue Ave, Hilo, HI 96720. Find other locations and directions on Healthgrades.

Has Hilo Medical Center won any recent awards from Healthgrades?

No, Hilo Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Hilo Medical Center highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Hilo Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Hilo Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Hilo Medical Center profile..

How does Hilo Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1190 Waianuenue Ave

Hilo, HI 96720

Directions

(808) 932-3000