Adventist Health Castle

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

America's 250 Best Hospitals Award™ (2019)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for General Surgery Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Adventist Health Castle

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%60%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%66%

Adventist Health Castle

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%85%73%

Providers

Provider Reviews

Of course The Best! Had a knee replacement at the end of last year and rehabilitation, now that knee is stronger than all my body parts (joke) no pain, I even forget which knee it was, except for the scar. So very glad I had it done! Total 1000% Trust! Thank you Dr. Rasmussen!

Doris Reichert Jun 25 2020

Review for Dr. Rasmussen

Rico Tudor Jun 24 2020

Review for Dr. Rasmussen

Jun 13 2020

Review for Dr. Rasmussen

Mary Jo Jun 12 2020

Review for Dr. Rasmussen

Diane Jardin (D.J.) Jun 11 2020

Review for Dr. Rasmussen

A patient, kind, listener which is rare in a physician now. Very thorough and while sticking to the guidelines and standards of care she also ensures my care is individualized. The office is well organized, efficient and clean. Dr Mc Carthy is the best PCP I have ever had

Helena Jun 10 2020

Review for Dr. McCarthy

remarkably unremarkable

Jun 10 2020

Review for Dr. Pien

Love love love Dr. JP Clark. I wish I wasn’t done having babies, just because he took phenomenal care of me during my pregnancy. Listen to every concern and answered every question. Highly highly recommended. 10/10!

Jackie Jun 01 2020

Review for Dr. Clark

Mark May 30 2020

Review for Dr. Chung

May 22 2020

Review for Dr. Magliulo

Unreliable, doesn’t follow up.

May 15 2020

Review for Dr. McCarthy

Valerie Apr 20 2020

Review for Dr. Rasmussen

Dorothy Akui Apr 16 2020

Review for Dr. Rasmussen

Excellent communicator with abundant experience - I had a rt hip replacement and it was flawless! Great staff with her at Castle Hospital and wonderful follow-up!

Timothy Burns Apr 13 2020

Review for Dr. Rasmussen

Nevilla L Tagupa Apr 07 2020

Review for Dr. Rasmussen

MsBrown Mar 27 2020

Review for Dr. McCarthy

Dr. Panetta was generally concerned with my wellbeing and gave thorough medical advice about my condition. He was patient and made me feel comfortable about all procedures I would be going through. He is extremely knowledgeable in his field and I highly recommend him.

Serenity Mar 24 2020

Review for Dr. Panetta

Excellent surgery was done. Great service during follow-up exams.

Gary Minatoya Mar 20 2020

Review for Dr. Rasmussen

Mar 16 2020

Review for Dr. Rasmussen

Mar 14 2020

Review for Dr. Matsukawa

M. Idian Mar 14 2020

Review for Dr. Naai

Listens to all my concerns and makes me feel at ease

M. B. Mar 13 2020

Review for Dr. Wong

Save my life couple years ago after few painful days in queens hospital He discovered that I had pneumonia proscribed me antibiotics felt relief in matters of hours He’s my personal doctor since Mahalo nui loa ??

Said Bakrim Mar 12 2020

Review for Dr. Thomas

I left the island to care for my mom in NC. While I was away, Dr Matsakaka changed offices. While he was my doctor, I was very Very satisfied with him. I will now become one of his patients again!! ! He is a great doctor!

Cathy Williams Mar 11 2020

Review for Dr. Matsukawa

Susan F. Mar 07 2020

Review for Dr. Rasmussen

Patricia Fua Feb 29 2020

Review for Dr. Miscovich

LEHUA Feb 28 2020

Review for Dr. Rasmussen

Feb 20 2020

Review for Dr. Rasmussen

Feb 20 2020

Review for Dr. Jao

A Very Happy Patient Feb 18 2020

Review for Dr. McCarthy

Extremely Pleased Feb 16 2020

Review for Dr. Peers

Kaneohe, HI - Feb 15 2020

Review for Dr. Sulieman

Very competent and knowledgeable doctor. Good bedside manner. Of course, would recommend him always. Easy to make appointment. Very trustworthy. 5 star doctor.

Frances Lynch Feb 14 2020

Review for Dr. Samsami

Dr. Thomas was one of a group of doctors who treated me during a recent stay at Castle Adventist. Thanks to him, he diagnosed my infection timely and I was immediately put on antibiotics. I must have felt better because I told him I was eyeing his iced coffee.

DH Feb 11 2020

Review for Dr. Thomas

Dr. Cole was one of a group of physicians treating me during an emergency visit. He visited daily, gave us updates and explained everything in simple terms. He was always pleasant and cordial with a smile and left with one.....I am grateful to him and the team that helped me!

DH Feb 11 2020

Review for Dr. Cole

Marilyn Ventura Feb 11 2020

Review for Dr. Rasmussen

He was a pretty good urologist but he has retired.

Gary Feb 10 2020

Review for Dr. Kuchenbecker

The best experience since I became a senior. He made me look decades younger. When you meet him you will feel the confidence and trust I had. I have had several procedures and each one left me with no scars as well.

Feb 07 2020

Review for Dr. Phan

The visits are always so upbeat and leave there feeling great. The staff and Dr. Bao Phan are so confident and genuinely sweet and understanding. Ive had many procedures and love the fact that it looks so natural and with no scars.

My Lipo and Extensive Panniculectomy Feb 07 2020

Review for Dr. Phan

Great doctor. He is easy to talk to and knows his stuff. I appreciate the care he gives

Jan 25 2020

Review for Dr. Cortez

MLG Jan 19 2020

Review for Dr. Lum

Jan 14 2020

Review for Dr. Rasmussen

Ed & Kay Jan 09 2020

Review for Dr. Rasmussen

Very difficult to get in touch with the doctor. Her staff also makes mistakes. Dr. McCarthy seems to be a very good doctor but there are problems with the process she has.

Dec 27 2019

Review for Dr. McCarthy

Lauri Dec 24 2019

Review for Dr. Rasmussen

Shawn.W Dec 05 2019

Review for Dr. Canyon

NM Nov 29 2019

Review for Dr. Phan

Francisco Baran in Honaunau , HI - Nov 19 2019

Review for Dr. Rasmussen

Excellent visit! He’s one of the best doctors that I’ve ever been treated by! He’s thorough and empathetic with my condition. Yes, I would recommend him to anyone needing a neurologist.

Philip Park Nov 15 2019

Review for Dr. Liow

Informative, Communicative. As my PCP, she has sought to refer me to the specialists and programs that oversee and help my special health needs. Very responsive to my questions regarding my health and shows great concern for my overall health and well being. Highly recommend!

Alan Wing Nov 15 2019

Review for Dr. Wang

J. Lane Nov 07 2019

Review for Dr. Jao

Suz Nov 05 2019

Review for Dr. Rasmussen

Dr. Liow was incredibly professional and is very dedicated to seeing that my health improves. Strongly recommend him.

Nov 05 2019

Review for Dr. Liow

Ginger Nov 02 2019

Review for Dr. Phan

Oct 25 2019

Review for Dr. Stickley

Oct 24 2019

Review for Dr. Jao

Mahalo to all of u for caring spirit See ya again

Anonymous A. Oct 22 2019

Review for Dr. Wong

Was very informative.

Anonymous A. Oct 09 2019

Review for Dr. Wong

Oct 09 2019

Review for Dr. Stickley

Oct 04 2019

Review for Dr. Stickley

Anette Snook Sep 30 2019

Review for Dr. McCarthy

So grateful for Dr. Sony Wong and his caring staff. He was very good and explained everything very thoroughly. Would highly recommend him to my friends and family.

Donnie R. Sep 28 2019

Review for Dr. Wong

explained everything clearly and experience was good. No pain with the procedure

Anonymous Sep 28 2019

Review for Dr. Wong

Everybody in the office is really nice, helpful,and on it with helping out with my cardiac situation. Very pleased

Velva M. Sep 28 2019

Review for Dr. Wong

Dr Rasmussen has given my 75 year young mother a life of pain free walking! Shes had 2 total knee replacement surgeries and is doing great!

SLockwood Sep 24 2019

Review for Dr. Rasmussen

Don't be fooled by his nice smile and calm personality.

Jay Ramos Sep 21 2019

Review for Dr. Kroll

Very kind and compassionate. Speaks understandably. Would highly recommend. Great guy

Sep 18 2019

Review for Dr. Liow

Great Experience

Anonymous Sep 17 2019

Review for Dr. Wong

Dr Wong is a great doctor

Jeremiah F. Sep 17 2019

Review for Dr. Wong

calming and highly knowledgeable

Anonymous Sep 17 2019

Review for Dr. Wong

Excellent interventional cardiologist. Very thorough and conscientious. Great staff.

Louis Copman, MD Sep 16 2019

Review for Dr. Markarian

Dr Au has corrected my hammertoes, and now my toes look normal. She is a very pleasant doctor . I’ve been to see her twice and have been very happy with her. I will continue to see her.

Sonya Nicley Sep 07 2019

Review for Dr. Au

I'm so happy I had my hip replacment Dr. Linda Rasmussen is the best!

Julia Harris Aug 30 2019

Review for Dr. Rasmussen

Great Doctor! She was very kind and informative.

Timothy F Aug 28 2019

Review for Dr. McCarthy

Cynthia, Kaneohe Aug 26 2019

Review for Dr. Jao

Unsatisfied Patient Aug 19 2019

Review for Dr. McCarthy

Excellent experience. Dr. Jao takes time with you and genuinely seems to care. Office staff are super friendly as well. Would give more than 5 stars if I could.

Eddie Aug 11 2019

Review for Dr. Jao

Suzy Casper Aug 04 2019

Review for Dr. Rasmussen

The office visit was fine. But found there was no follow up--for reports regarding tests, etc. And getting information from staff was virtually impossible. Not happy at all

Jul 22 2019

Review for Dr. Wilson

Jul 04 2019

Review for Dr. Lee

Jul 03 2019

Review for Dr. Clark

Mark J Denzer Jun 30 2019

Review for Dr. Salassa

unbelievably fabulous! brilliant surgeon!

Jacquelyn Collins in Hawaii Kai, HI - Jun 27 2019

Review for Dr. Keller

Dr. Linda is the best knee surgeon in the state of Hawaii because of her expertise, experience and wonderful personality. I highly recommend anyone who has knee problems to give her a visit. I’m so glad I did. It changed my life. I’m very grateful. Kevin Jakahi, Hilo

Kevin Jakahi in Hilo, HI - Jun 23 2019

Review for Dr. Rasmussen

He never rushes you and you feel valued. I never have to wait more than 5 or 10 min. He is one of the few that returns calls if necessary. He truly cares about his patients. He was recommended to me by my family when I moved to Hawaii. They have been with him for years.

Jun 21 2019

Review for Dr. Lum

Very knowledgeable and helpful in the area of migraines.

GGal Jun 18 2019

Review for Dr. Kaminskas

Very poor listener. I asked him about the recently FDA approved anti-migraine drugs and he didn't really know much about them and consequently refused to prescribe them. IMO, inexcusable for someone calling himself a headache specialist. Very big ego, very poor communicator.

Jun 12 2019

Review for Dr. Kaminskas

HI - Jun 09 2019

Review for Dr. Phan

Diane Jun 09 2019

Review for Dr. Crabtree

Dr. Chiu operated on my stage 4 head and neck cancer in 2004 and did a superb job as a surgeon. I'm alive and well 15+ years later! She is great with patients.

Jun 03 2019

Review for Dr. Chiu

Sunny Jordan in Maui , HI - May 31 2019

Review for Dr. Rasmussen

May 22 2019

Review for Dr. Phan

May 19 2019

Review for Dr. Jao

Although Mohs cancer reconstruction surgery isn't one of Dr. Phan's specialties, he worked closely with me to create a strategy that turned my forehead "meteor crater" into a wound site that I can look at without flinching. His staff, Shay & Amber, were also extremely helpful during my treatment.

May 17 2019

Review for Dr. Phan

Started with facials fillers and eased my way into upper eyelid surgery. Very happy with results. Will continue to see Doc for future work.

May 17 2019

Review for Dr. Phan

May 11 2019

Review for Dr. Filbeck

Location

Adventist Health Castle

640 Ulukahiki St, Kailua, HI 96734