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Adventist Health Castle

Adventist Health Castle is a medical facility located in Kailua, HI. This hospital has been recognized for Outstanding Patient Experience Award™.

76%

Patient Experience Rating

12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10

14% higher than the national average

76%

Would definitely recommend

12% higher than the national average

Adventist Health Castle

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%47%

Adventist Health Castle

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%66%

Providers

Provider Reviews

I really appreciated my experience here. Everything went smoothly and both staff and doctors were extremely helpful with questions and concerns I had. The process went smoothly and all appointments were easy to make. I enjoyed Klara , I could ask questions at anytime and someone always promptly...

K.B Jul 18 2024

Review for Dr. Frattarelli

We worked with Emily this year after being unsuccessful trying to conceiving due to my PCOS condition. Emily and her amazing team helped us successfully get pregnant on our first IUI this past May. We have just graduated from Their facility with a so far healthy pregnancy at 9 weeks. They were very...

Charlotte Burmeister Jul 11 2024

Review for Dr. Goulet

After 13 years I finally found a doctor that would do my knee replacements. The other doctors I had seen before would only provide shots and meds but would not tell you that you need replacements or do the replacements. The last 2 years due to other medical issues I was not able to stand or walk. A...

Jul 01 2024

Review for Dr. Rasmussen

Smooth process , friendly staff and experienced from the begining. I would definitely recommend Dr.Jain.

Leatrice Jun 30 2024

Review for Dr. Jain

Not a good listener. Did not get the feeling she wanted to help me.

Jun 24 2024

Review for Dr. Heinzen Jim

Location

Adventist Health Castle

640 Ulukahiki St, Kailua HI 96734

CallDirections

(808) 263-5166

Frequently Asked Questions

Where is Adventist Health Castle located?

Adventist Health Castle is located at 640 Ulukahiki St, Kailua, HI 96734. Find other locations and directions on Healthgrades.

Has Adventist Health Castle won any recent awards from Healthgrades?

Yes, Adventist Health Castle has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Adventist Health Castle highly rated with patients?

79% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Adventist Health Castle score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Adventist Health Castle?

Phone number, appointment information, and directions can be found on Healthgrades Adventist Health Castle profile..

How does Adventist Health Castle rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

640 Ulukahiki St

Kailua, HI 96734

Directions

(808) 263-5166