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Piedmont Cartersville Medical Center

Piedmont Cartersville Medical Center is a medical facility located in Cartersville, GA. This hospital has been recognized for America's 250 Best Hospitals Award™ and Patient Safety Excellence Award™.

52%

Patient Experience Rating

12% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2023, 2022)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10

10% lower than the national average

52%

Would definitely recommend

12% lower than the national average

Piedmont Cartersville Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%68%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%79%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%40%47%

Piedmont Cartersville Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%66%

Providers

Provider Reviews

Right knee replacement in January 2024. Now ready for my left knee. Dr. Riddle will perform this one also. Wouldn't have it any other way.

Jul 18 2024

Review for Dr. Riddle

Dr. Cha is a doctor I have heard about for years. After exhausting many other options, I made the change to Dr. Cha and am happy I did. He explained my options in detail so that I could make an informed decision about my back. I would certainly recommend Dr. Cha to my friends and family.

Boone Owen Jul 18 2024

Review for Dr. Cha

Had to have my nerves tested an he made me feel very much at ease. Thank you

Jul 17 2024

Review for Dr. Hubbell

Straight to the point. Explained the problem and the solution in easy to understand terms , very detailed explanation.

Jul 17 2024

Review for Dr. Riddle

Dr. Wall was very sweet and answered all of my questions. He made jokes and made all of us laugh. I definitely would recommend him to family and friends.

Jul 15 2024

Review for Dr. Wall

Location

Piedmont Cartersville Medical Center

960 Joe Frank Harris Pkwy SE, Cartersville GA 30120

CallDirections

(470) 490-1000

Frequently Asked Questions

Where is Piedmont Cartersville Medical Center located?

Piedmont Cartersville Medical Center is located at 960 Joe Frank Harris Pkwy SE, Cartersville, GA 30120. Find other locations and directions on Healthgrades.

Has Piedmont Cartersville Medical Center won any recent awards from Healthgrades?

Yes, Piedmont Cartersville Medical Center has been awarded with America's 250 Best Hospitals Award™ and Patient Safety Excellence Award™ in the past two years.

Is Piedmont Cartersville Medical Center highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Piedmont Cartersville Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Piedmont Cartersville Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Piedmont Cartersville Medical Center profile..

How does Piedmont Cartersville Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

960 Joe Frank Harris Pkwy SE

Cartersville, GA 30120

Directions

(470) 490-1000