Medical Center, Navicent Health

73%

Patients that would definitely recommend
3% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Medical Center, Navicent Health

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Medical Center, Navicent Health

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Dr Lee was extremely thorough in his examination,explanation, and his care. He made sure I understood every process every step of the way. I have utmost confidence in him and would recommend him to anyone

Chelsey L Freeman Sep 27 2021

Review for Dr. Lee

Charles A. Jay Sep 27 2021

Review for Dr. Dasher

Great experience. Very professional while also being personable.

BigKev Sep 25 2021

Review for Dr. Stapleton

Everything went perfect and the his Nurse Wendy was very Helpful with instructions prior to procedure. I was in and hour in less than an hour.

Deborah Johnson Sep 24 2021

Review for Dr. Richardson

Dr. Schnetzer is an amazing doctor and spine specialist! The whole staff at Ortho Georgia is great!

Kasey Allen Sep 24 2021

Review for Dr. Schnetzer

Location

Medical Center, Navicent Health

777 Hemlock St, Macon, GA 31201

Frequently Asked Questions

Where is Medical Center, Navicent Health located?

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