Eastside Medical Center

65%

Patients that would definitely recommend
5% lower than the national average


Eastside Medical Center is a medical facility located in Snellville, GA. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

65%

Would definitely recommend
5% lower than the national average

Eastside Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Eastside Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

I love her! She is always so nice and makes sure you feel comfortable. Explains situations well and takes her time with you.

Sep 15 2020

Review for Betsy Weiss

He has a answers for all my questions and knowledgeable on my back condition and would recommend him to anyone with a health problem.

Marcus Todd Sep 14 2020

Review for Dr. Bendiks

Dr Price is great! He’s intelligent yet down to earth with a great bedside manner. He explains things well & is an excellent surgeon.

MW Sep 13 2020

Review for Dr. Price

Excellent and caring doctor...

Sep 09 2020

Review for Dr. Sims

Dr. Phelps and his staff were all very nice. He spent a lot of time with me and throughly explained my foot condition. I definitely would recommend him to family and friends.

Diana Winkler Sep 04 2020

Review for Dr. Phelps

Everyone was so professional and kind. The Nurse Practioner Rima, was very thorough, and most interesting in what I had to say, my health concerns, and most of all, she wants to help me be the healthiest best me I can be! You gotta love that!

Rebecca Blackman Sep 04 2020

Review for Dr. Erramilli

Jim Sep 02 2020

Review for Dr. Kukler

Outstanding, Dr. Ayanala, is a quick study of the situation hand, and takes appropriate action right away, so that you don't waste any time on getting on with your business.

Filippo Catalano Sep 02 2020

Review for Dr. Ayinala

??????????

Aug 29 2020

Review for Dr. Davoudi

I have been a patient of Doctor Johnson for a long time and I have never found anything wrong with her been my doctor and waiting on me.

Aug 28 2020

Review for Dr. Johnson

Spoke with Kim Ryans receptionist who went over and above expectations to help with rescheduling an failed appointment . Waited 2 and half hours to be seen. She was very courteous and showed empathy while listened to my concerns. Great customer service on her part.

Aug 28 2020

Review for Dr. Patel

Sandy Hastings Aug 26 2020

Review for Dr. Willman

Great staff and doc! Explained everything and had me in and out pretty fast and pain free!

Angie Aug 25 2020

Review for Dr. Phelps

Dr. Coe made me feel at home. I was very nervous about my appointment but she totally ended my mind. I am looking forward to her being my gastroenterologist from here on out. She is very knowledgeable and friendly.

Aug 23 2020

Review for Dr. Coe

He is very pleasant, listens well, answers questions well, and is upfront and honest about what is required before bariatric surgery.

K. W. Aug 21 2020

Review for Dr. Aryaie

I've always had a good experience.

Vannessa P. Aug 21 2020

Review for Dr. Aryaie

Dr.Friedland has an excellent bedside manner. Takes the time to educate and answer questions. Is present, engaging, and knowledgeable. Will refer others to his practice. The staff is pleasant and professional.

Cheeks Aug 21 2020

Review for Dr. Friedland

Aug 21 2020

Review for Dr. Prabharasuth

Jill Stahlman Aug 21 2020

Review for Dr. Traub

Dr. Mally is going to perform a long awaited surgery for me next month and I don't think there is any doctor I would trust as much. He is a superhero and my family will always be grateful to him. God bless him!

patient Aug 20 2020

Review for Dr. Mally

Medical staff performance was excellent but I sat for over two hours in the waiting room with my wife, my driver, missing her work all day. I was asked to come in at 9.15am while my appointment was for 11am.

Amanze Eke Aug 20 2020

Review for Dr. Parikh

he did a great job of explaining everything ad how each step works

Sheena J. Aug 19 2020

Review for Dr. Aryaie

Very Informational.

Jade B. Aug 19 2020

Review for Dr. Aryaie

very pleasant

Mary G. Aug 18 2020

Review for Dr. Aryaie

I love Dr Mikrut ! She has helped me every time I have been in her office!

Aug 18 2020

Review for Dr. Mikrut

good

Monyette M. Aug 18 2020

Review for Dr. Aryaie

Very Good

Tina W. Aug 18 2020

Review for Dr. Aryaie

profesional

K. W. Aug 18 2020

Review for Dr. Aryaie

Dr. Sirore is super knowledgeable, and patient. The front office ladies made me feel very welcome. I would Definitley reccomend.

Imani w. Aug 18 2020

Review for Dr. Siore

Dr. Alban is personable, professional, respectful, knowledgeable, thorough, and does not rush me.

Debbie Ballew Aug 18 2020

Review for Dr. Alban

William May Aug 17 2020

Review for Dr. Patel

Dr Stechison has helped me for years with back pain. He is. A great surgeon but is more concerned about getting the patient the right care bs just operating

JRW Aug 17 2020

Review for Dr. Stechison

Very pleased with Dr Weinberg. The examination was thorough and everything went well. Good bedside manner.

K Middlebrooks Aug 15 2020

Review for Dr. Weinberg

dr. aryaie is the absolute best. i feel great about the decision that i made and my upcoming health journey!

Sherneria E. Aug 14 2020

Review for Dr. Aryaie

great

Anonymous Aug 14 2020

Review for Dr. Aryaie

Mr Plourde Aug 14 2020

Review for Dr. Sims

excellent

Anonymous Aug 14 2020

Review for Dr. Aryaie

Superb Doctor with a true sense of caring. Saved my life. I feel like I'm in the best of hands with Dr. Sims.

Larry Harrison Aug 13 2020

Review for Dr. Sims

Rich Petersen Aug 13 2020

Review for Dr. Coe

Great and friendly Doctor in Eastside

Franck Sery Aug 13 2020

Review for Dr. Zafar

Very attentive and caring. The staff is very friendly and educated me on my procedure.

J B. Aug 13 2020

Review for Dr. Aryaie

very good

Mohsen S. Aug 12 2020

Review for Dr. Aryaie

Good

M P. Aug 11 2020

Review for Dr. Aryaie

Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!

Nedra P. Aug 11 2020

Review for Dr. Aryaie

great questions and understanded

Brittney J. Aug 11 2020

Review for Dr. Aryaie

I injured my eye and needed to be seen on a Saturday and Dr. Willman was on call and he met me at the office and attended to my eye. I had to come back a few times but my eye is all good now. Thanks Dr. Willman for your compassion and professionalism!

P Moore Aug 11 2020

Review for Dr. Willman

Very complete visit. Checked all of the "what went well " boxes.

RICK CHILES Aug 09 2020

Review for Dr. Weinberg

Dean Davis Aug 09 2020

Review for Dr. Price

understanding and caring

Kimberly H. Aug 08 2020

Review for Dr. Aryaie

Dr. Aryaie was a great dr for my esg. would recommend him again.

Y. S. Aug 07 2020

Review for Dr. Aryaie

He was very nice. He explained the procedure clearly and answered all of my questions.

Anonymous Aug 07 2020

Review for Dr. Aryaie

He’s a great guy, funny charismatic. He kept everything in simpler medical terms do that way i could understand what he meant. I would recommend anytime.

Aug 07 2020

Review for Dr. Willman

He truly cares for his clients takes time to explain, best out there ive already recommend friends to him

A. S. Aug 07 2020

Review for Dr. Aryaie

Dr. Aryaie made me feel comfortable about making a weight loss decision. I felt no pressure.

C. H. Aug 07 2020

Review for Dr. Aryaie

Comfortable

Anonymous Aug 07 2020

Review for Dr. Aryaie

he was very upfront and clear about everything. Also willing to help!!

Aailyah F. Aug 07 2020

Review for Dr. Aryaie

very good experience with doctor and staff.

Marion C. Aug 07 2020

Review for Dr. Aryaie

Dr. Willman was warm,caring,and responsive to all my questions.

ethel goldstein Aug 07 2020

Review for Dr. Willman

Dr Ketterer is a cool guy. Not your typical doctor. A very modern thinker. I like that he is not judgemental of sex behavior and cares deeply. As a gay man I appreciate his manner. I have been very healthy and well cared for. Worth the trip out of Midtown.

Bill Trimble Aug 06 2020

Review for Dr. Ketterer

amazing

Connie G. Aug 06 2020

Review for Dr. Aryaie

John E. VanDerburgh III Aug 05 2020

Review for Dr. Syed

Stephen L. Aug 05 2020

Review for Dr. Riley

Great visit, was very informative and quick but thorough.

Shavon R. Aug 05 2020

Review for Dr. Aryaie

I appreciate the great customer service from everyone that I encountered from the reception desk to the operating room.

S. H. Aug 04 2020

Review for Dr. Aryaie

great

B. M. Aug 04 2020

Review for Dr. Aryaie

Sarah Harris Aug 04 2020

Review for Dr. Crooker

I was initially very uneasy taking my son to a psychiatrist but they provided a great experience.

Becca Aug 02 2020

Review for Dr. Ahmed

Aug 01 2020

Review for Dr. Syed

Positive and encouraging.

Shawanna S. Jul 31 2020

Review for Dr. Aryaie

I felt that the Doctor and team truly care and spent quality time with me identifying my health needs. Very professional and clean environment.

Miriam A. Jul 31 2020

Review for Dr. Aryaie

caring wants the best for you

Keysia H. Jul 31 2020

Review for Dr. Aryaie

Teresa Jul 31 2020

Review for Dr. Lightbourne

Jul 31 2020

Review for Dr. Lightbourne

really good and nice doctor

Victor P. Jul 31 2020

Review for Dr. Aryaie

Andrea Fairclough Jul 30 2020

Review for Dr. Lightbourne

I have been a patient of Dr. Lightbourne's for a number of years. She listens, she is always thorough, and always explains things. She is not quick to prescribe medications and will work with you to help you make changes that will be positive for your health. I trust her completely.

Kelly Jul 30 2020

Review for Dr. Lightbourne

Everyone was welcoming and friendly. My appointment was on time and the staff was great. Dr Phelps explained my condition in a way i could understand.

Shelia Corn Jul 30 2020

Review for Dr. Phelps

Charles Robinson Jul 29 2020

Review for Dr. West

Dr. West and staff are some of the heroes who are working hard to keep us healthy during these unusual times. We appreciate you all and you are the reason we drive an hour and 1/2 to see you. Thank you!

Margie Swint Jul 28 2020

Review for Dr. West

I had an emergency dental issue and booked an appointment after their website and Cigna's webiste said they were accepting patients. I was later told both were incorrect and they couldn't help me. Too lazy to update their website. Unhelpful and Unprofessional! Dont waste your time.

Jul 28 2020

Review for Dr. Dennis

Lori Jul 27 2020

Review for Dr. Kramer

The visist went well. But he didn't call with the results on my x-rays and what was the next step.

Jul 27 2020

Review for Dr. Sharpe Jr

6 month fallow up, went very good.

Jul 27 2020

Review for Dr. West

Never seen him, only PA , I would like to see other doctor on next visit.

Jul 25 2020

Review for Dr. Bhalani

Absolutely recommend Dr. Johnson!! I have been a patient of hers for many years!!!! She is wonderful, sensitive to your needs, very professional and treat you accordingly. I had a Telehealth Online Visit.

Jul 24 2020

Review for Dr. Johnson

so far it been a good havent had a issuse with anything.

Diego P. Jul 24 2020

Review for Dr. Aryaie

Paul McGuire Jul 24 2020

Review for Dr. Coe

Melissa B Jul 23 2020

Review for Dr. Pham

I came to Dr. Sharpe because my former PCP passed away. I found both him and his staff to be very warm, welcoming and efficient. I was very pleased with my initial visit and would recommend him to family and friends.

Jul 23 2020

Review for Dr. Sharpe Jr

Very rude and didn’t listen at all. He was very condescending. Marginalized my pain and how I felt. Can’t imagine he would have acted that way if my husband had been allowed to come in with me or if I was a man. If your a female I would suggest seeing someone else.

Jul 23 2020

Review for Dr. Stechison

Dr Sandler listens to everything you want to tell him and puts your mind at ease that he will find and treat your ailment. Best doctor ever

Jan Jul 22 2020

Review for Dr. Sandler

Dr crooker spends time with you and talks to you and helps figure out problems how to help he never tries to rush. If he has samples he thinks will help you he will give you samples. He is so helpful he wants the best for his patients.

Judy Loganville, Ga Jul 22 2020

Review for Dr. Crooker

I was there for my medicare follow up visit. We reviewed my test results from my last physical. He is always thorough and explains my tests and results. If I have any questions he is more than happy to give me an answer. He has an excellent staff.

LYNNE M CONE Jul 22 2020

Review for Dr. West

great

Trudy P. Jul 21 2020

Review for Dr. Aryaie

exelent

Raquel L. Jul 21 2020

Review for Dr. Aryaie

Was able to get an appointment with Dr. West on less than 24 hours notice, which is quite a surprise during the virus crisis. And, as usual, he spent sufficient time in the exam room so that my questions were answered.

Jul 21 2020

Review for Dr. West

Location

Eastside Medical Center

1700 Medical Way, Snellville, GA 30078

Frequently Asked Questions

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