Winter Haven Hospital

68%

Patients that would definitely recommend
2% lower than the national average


Winter Haven Hospital is a medical facility located in Winter Haven, FL. This hospital has been recognized for America’s 100 Best Hospitals for Orthopedic Surgery Award™, America’s 100 Best Hospitals for Spine Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™ (2019, 2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Orthopedic Surgery Excellence Award™ (2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

68%

Would definitely recommend
2% lower than the national average

Winter Haven Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Winter Haven Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

He is an amazing Dr. and I would highly recommend him, I had my ACL and plc replaced .... he is so thorough with the whole procedure from consultation, to before and after surgery which me me Very comfortable and I never left with any questions !

Julie nelson Aug 04 2020

Review for Dr. Sando

Dr. Alvarez and his team are very careful, caring, thorough and expert in their field. My outcome for two hip replacements could not have been better. I would definitely recommend him to everyone.

Aug 03 2020

Review for Dr. Alvarez

Dr. Heart did a great job on my hearth cath.

George Aug 01 2020

Review for Dr. Heart

clearly explained my problem and possible solutions.

Jul 30 2020

Review for Dr. Burry

Dr. Nguyen is a competent professional whose deserved reputation proceeds her. She not only is a master surgeon but has a support staff second to none. I highly recommend her and am thankful that she corrected the numbness in my hand!

William Talenti Jul 30 2020

Review for Dr. Nguyen

Other than Jenna, the master scheduler, who was rude and very harse on every call, all staff were courteous and caring. All went well with surgery.

Keith Carmany Jul 29 2020

Review for Dr. Alvarez

Ralph M. Jr Jul 27 2020

Review for Dr. Amann

Frank Larsen Jul 26 2020

Review for Dr. Messieh

My experience was excellent. Dr. Nguyen did a great job and she is very direct. Her support staff is great as well and they were a pleasure to have take care of me.

R. Hosterman Jul 24 2020

Review for Dr. Nguyen

I will recommend Dr. Alvarez to my family and friends. Heis very kind and plesent talk He answers question's. Checks on you after your procedure. He is a great Doctor. With a very good staff. Sharon Reinhold

Sharon A Reinhold Jul 23 2020

Review for Dr. Alvarez

He gave me back my life. I could move my arms, he fixed them. Dr Sacks also did a double infusions on my Sacroiliac. Again he help me to return to daily routine. I would recommend all my family and friends to him. Thank you Donald Sacks!!!

Marie Epstein Jul 23 2020

Review for Dr. Sachs

I would definitely recommend Dr Alvarez to anyone with knee or joint problems. He explained exactly what my problem was and how the total replacement will fix it.

Dave T Jul 23 2020

Review for Dr. Alvarez

Jul 21 2020

Review for Dr. Lozano

Dr Alvarez and his team provided wonderful care for my hip replacement surgeries. I had minimal bruising and pain, and was impressed by the way the surgeries were performed. Dr Alvarez and his team were very good at answering questions after the surgeries.

Jul 20 2020

Review for Dr. Alvarez

Dr jaramillo is so sweet! Best doctor

Arlene Shaw Jul 14 2020

Review for Dr. Jaramillo-Dolan

My husband had cataracts removal and lens implants in both eyes a week apart. The staff were very accommodating, friendly and really cared. My husband has Severe Anxiety Disorder, they didnt gave a problem working with us at all.

Terri Jones Jul 14 2020

Review for Dr. Welch

The care I received from Dr. Messieh and his staff has been very professional and they take the time to answer questions regarding the surgery. The post op care has been wonderful.

Jul 13 2020

Review for Dr. Messieh

Dr Alvarez and his staff are the very best there is. Excellent care all around. Highly recommend him. I had Left Total Knee Replacement and have had the best outcome. Completely recovered in 6 months. It's like I never had the surgery. Thanks so much to everyone involved in the process.

Jim Daigneault Jul 09 2020

Review for Dr. Alvarez

Very friendly staff. Dr explained the problem sufficiently. Very satisfied with my first visit.

Dale Jul 09 2020

Review for Dr. Patterson

Barbara A. Jul 03 2020

Review for Dr. Amann

Carolyn S. Jul 03 2020

Review for Dr. Wellens

Very friendly from 1st visit to the end. All the staff was extremely nice. Wish he could be my full-time physician.

Jul 02 2020

Review for Dr. Alvarez

Andrea Cusumano Jul 02 2020

Review for Dr. Burry

Firstly they take Covid-19 seriously and have Excellent safety measures in place Staff are extremely knowledgeable and helpful Dr King is gentle and knows what she is doing Very happy with my visit!

Kathleen Nall Jul 01 2020

Review for Dr. King

The entire process of my knee replacement has been easy and amazing thanks to Dr Alvarez and his team. They are top notch!

Jul 01 2020

Review for Dr. Alvarez

I have had the best care possible Dr Alvaraz and his staff were always available with answers to any all questions that I had. My special thanks to Monika. Richard who woke me up after the procedure. Allen who helped me get to the car on my way home. Nothing But The Best

Harry Buffkin Jun 30 2020

Review for Dr. Alvarez

Gladys E Morales Jun 30 2020

Review for Dr. Alvarez

Dr. Korley is the best doctor in Polk County. Kind and truly compassionate, he really cares about his patients.

CarmenCay Jun 29 2020

Review for Dr. Korley

She was precise and professional concerning the care of my daughter's foot injury. I recommend her to anyone seeking a podiatrist.

Letricia Teris Jun 27 2020

Review for Dr. Wellens

I went in for hand surgery yesterday.When I arrived everyone was very professional and friendly they were sincere in taking care of me!

Patrick Wilson Jun 26 2020

Review for Dr. Patterson

Rene P Jun 26 2020

Review for Dr. Feldman

The doctor and his team have developed a system to make it as easy as possible to deliver a top-notch experience for an unpleasant procedure.

Chuck Lyons Jun 26 2020

Review for Dr. Alvarez

The staff were efficient and friendly. Dr. Sharma spent a great deal of time explaining my care and treatment options

Jun 25 2020

Review for Dr. Sharma

Jun 25 2020

Review for Dr. Pichardo

Dr Morin replaced my right knee about 3 months ago and after following his directions for recovery am ready to have the left knee done in three weeks. He is straight forward and will take the time to answer any questions. Highly recommend his to anyone needing knee or shoulder surgery.

Marvin Snyder Jun 25 2020

Review for Dr. Morin

Took the time to explain everything

Bob Stock Jun 24 2020

Review for Dr. Patterson

Carol Lake Jun 22 2020

Review for Dr. Alvarez

Visit was excellent. I like the atmosphere and vibes! I really like the doctor and staff

George Waters Jun 19 2020

Review for Dr. Jaramillo-Dolan

Dr. Alvarez did my knee replacement. I was amazed on how fast i was up and around. I can't wait for him to do my other knee. He gives top notch care.

Luisa J SWENSEN Jun 17 2020

Review for Dr. Alvarez

Jan Jun 17 2020

Review for Dr. Alvarez

As always, my appointment with Dr. Kundlas was a pleasure. Great office, great staff, great doctor.

Patti Jun 17 2020

Review for Dr. Kundlas

He knows what he's doing.

Jun 12 2020

Review for Dr. Simmons

very thorough, excellent care

Jun 12 2020

Review for Dr. Lee

This was my second knee replacement. I am very satisfied with the procedure and the recovery. I'd recommend Dr. Messieh to all my family and friends.

Robert Westphal Jun 12 2020

Review for Dr. Messieh

4th replacement for me. Dr. Messieh has been very good and concerning each and every time. Strongly recommend Dr. Messieh

Bob Plahuta Jun 11 2020

Review for Dr. Messieh

Tina Chadwick Jun 11 2020

Review for Dr. Keown

Janice Blue Jun 11 2020

Review for Dr. Messieh

This doctor is more than outstanding. Over the past 10 years we've seen a lot of doctors most are ok some not so good..but this doctor cares about the patient and thinks outside the box to try to find the right treatment..we can't say enough good things about him...

Melissa kerns Jun 11 2020

Review for Dr. Kundlas

From the first visit with Dr. Alvarez I felt he would give me more comfort and a happier life. Since my first knee surgery I am happy to say it's true. Looking forward to the second knee surgery this date. Dr. Alvarez and his staff are wonderful.

William E. Federspiel Jun 10 2020

Review for Dr. Alvarez

Mary Beth Jun 10 2020

Review for Dr. Alvarez

Worst office ever!! Bj is unprofessional and rude !! Doesn't care about others at all we have been waiting for over 3 months on a form !!! she literally laughed on the phone at a very upsetting situation terrible service!!!!!!!!!!!

krystal Mullis Jun 09 2020

Review for Dr. Hostler

Everything was so organized and getting home the same day, well that was remarkable!!

Joyce Hands Jun 09 2020

Review for Dr. Alvarez

Dr. Randolph did retinal reattachment surgery on me. I found him to be one of the best doctors that I have had in all my many years. He was personable and professional. He explained everything to me in a way that I could understand. Great bedside manner. I highly recommend him.

Debra Deal Chandler Jun 09 2020

Review for Dr. Randolph

Pamela Cross Jun 09 2020

Review for Dr. Alvarez

Amanda BanderHeyden Jun 08 2020

Review for Dr. Joy

Had two instances in 30 days with no or poor response time from his staff. At today's visit when I complained there was no empathy. He told me I was welcome to seek medical care from another provider. NOT Acceptable

Jun 06 2020

Review for Dr. Shamim

Jun 04 2020

Review for Dr. Burry

Dr. Amann performed surgery to correct/eliminate Spinal Stenosis. The surgery was successful and slows me to return to normal activities without pain!

Lynn Austin Jun 03 2020

Review for Dr. Amann

Several successful procedures for me, couldn't want more!

Allen Jun 03 2020

Review for Dr. Patterson

Anonymous Jun 03 2020

Review for Dr. Jardine

Dr. Bhashyam is the best ever!! He did a heart cath on me, just to make sure I didn’t have a blockage, and thank God I didn’t! He is very knowledgeable and very professional! I would highly recommend him to anyone. Whoever gives him less than five stars, is lying about something..

Doris Christopher Jun 03 2020

Review for Dr. Bhashyam

Gary L Rollins Jun 02 2020

Review for Dr. Sando

Dr. Randolph is not only competent and professional; he is personable, caring, and compassionate. My first visit was an emergency and he saved my vision. I recommend him very highly.

M Condon Jun 02 2020

Review for Dr. Randolph

Dr. Sando has had his work cut out for him with my left knee. He's gone above and beyond to ensure I'm taken care of. He's extremely professional, honest, educated and caring.

Steph May 30 2020

Review for Dr. Sando

Very professional and painless....knows how to give an injection....if your in his area go see him..

Charles Boyes May 30 2020

Review for Dr. Hamilton

Very impressed with all the staff. I was kept informed with the prep for my surgery and kept confortable. Very impressed. If i need surgery again, I'll choose this Dr. again. Thank you so much.

May 29 2020

Review for Dr. Patterson

Karen May 29 2020

Review for Dr. Alvarez

Dr. Khan has been my doctor for two years, he's a real good doctor. Also his staff is very professional and courteous.

John Newman May 28 2020

Review for Dr. Khan

Gene & Sue Plante May 28 2020

Review for Dr. Khan

Jenny May 22 2020

Review for Dr. Haque

Harold W Short May 22 2020

Review for Dr. Amann

Dr. Wellens was very thorough and professional in her care of my damaged nail. Her staff was very friendly and helpful during and after my appointment. Great organization.

Veronica Nobles May 21 2020

Review for Dr. Wellens

Vincent Moellering May 20 2020

Review for Dr. Wellens

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Disappointed May 20 2020

Review for Dr. Burry

Had an initial visit and am now doing test that the dr ordered. Staff has been very patient and nice. The dr is very thorough.

Claude A Hickerson May 19 2020

Review for Dr. Nunez

Dr. Wellons and and her staff are exceptional. Very knowledgeable and very friendly and helpful.

Robert Nobles May 19 2020

Review for Dr. Wellens

Very knowledgeable, great personality, exceptional service and the best staff, Brittany and Christina. Thanks for everything

Cynthia Maybell May 19 2020

Review for Dr. Wellens

He does an excellent job he takes time to listen to you and seems to care about your health. I'm glad that I am going to him.

Bob Myers May 15 2020

Review for Dr. Kundlas

I met Dr. Patterson last July. He was very thorough. I will be having another meeting with him in a week or so to discuss the details of my shoulder replacement surgery with him. But from what I have experienced, he is very qualified to place in trust of my surgery.

Roy Ferguson May 15 2020

Review for Dr. Patterson

Very knowledgeable and down to earth. Doesn’t seem to think he’s above you. Friendly and fun.

Dianne May 13 2020

Review for Dr. Kundlas

Very helpful and compassionate. Makes himself available when needed.

May 13 2020

Review for Dr. Shamim

JessieJones May 09 2020

Review for Dr. Gallina

He explained everything well and my blood sugar was low him and his team reacted quickly.Great doctor and staff.

May 06 2020

Review for Dr. Kundlas

Staff very unprofessional. Wait is always long. Staff cant answer simple questions.

May 01 2020

Review for Dr. Christian

I’m 7 days post op from a anterior dissection with fusion in the cervical spine, and doing great. He is an amazing doctor. I have had other procedures and benefited well.

Theresa L Wingfield May 01 2020

Review for Dr. Sachs

Great Dr. takes time to explain procedure, plan of treatment, and outcome.

May 01 2020

Review for Dr. Sando

My wife and I had been going to Dr. Kosanam for over 12 years. When my wife was diagnosed with terminal cancer, he was very kind and understanding. That was three years ago and I am still with him. The people that complain about him are probably snow birds that only go once and form an opinion.

Robert L. Drumtra Apr 30 2020

Review for Dr. Kosanam

Jay Apr 28 2020

Review for Dr. Moinfar

A very concerned Doctor by my standards with his procedures.

Jerry Todd Apr 27 2020

Review for Dr. Patterson

For one thing the office personnel are nice and attentive. The doctor shows that he is concerned & willing to spend time to explain procedures and meds.

Ed Apr 21 2020

Review for Dr. Kundlas

Very upfront, professional, friendly, and my knee feels much better after surgery. Thank you!

Scott Apr 17 2020

Review for Dr. Sando

Apr 15 2020

Review for Dr. Burry

I've had 2 hernia surgeries from this dr and I l like the way he explains things to u and takes the time to let u ask questions when he does his room visits just an overall good surgeon

Barbara J Pittman Apr 14 2020

Review for Dr. Speyerer

Angela Mathis Apr 13 2020

Review for Dr. Rahim

Nader Ashchi & Family Apr 11 2020

Review for Dr. Whitney

Doctor does not listen to patient. Doctor did not release records to (2) other clinics when asked by via fax or otherwise. Infection got worse instead of better. Nothing but problems. Only got better when switched to a different doctor.

Apr 09 2020

Review for Dr. Gangina

Location

Winter Haven Hospital

200 Avenue F NE, Winter Haven, FL 33881

Frequently Asked Questions

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