West Florida Hospital

73%

Patients that would definitely recommend
3% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018, 2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2018)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were better than expected

  • Death following a serious complication after surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

73%

Would definitely recommend
3% higher than the national average

West Florida Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

West Florida Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Dr. Antonetti is sweet and made sure that all of my questions were answered. She asked multiple times if I had any other questions, which made me feel cared for and not rushed. So glad she was recommended to be my OBGYN.

Brittany May 22 2020

Review for Dr. Antonetti

Vicki Hankins is personable, friendly and forthright-easy to talk to, answers any/all questions you have.

dori b May 22 2020

Review for Vicki Hankins

I’ve seen Dr. Stuart for years and would recommend him to anyone!!

May 21 2020

Review for Dr. Stuart

Excellent. I was able to see him through telehealth and it was a good experience . Dr Oweis was as thorough and attentive as he was in person

May 21 2020

Review for Dr. Oweis

He is the best, and very profesional

May 21 2020

Review for Dr. Jativa

He is very concerned with the well being of his patients. He listens to your complaints and does everything he can to help you. I'm really glad he is my doctor.

Melanee Martin May 21 2020

Review for Dr. Rimmalapudi

I have seen many pain management Drs and Dr. Montgomery is by far the absolute best there is. She is thorough nice and even cute. Lol. The entire staff is great. Been seeing for 4+ years and hopefully many many more

Brian Sandoval May 21 2020

Review for Dr. Montgomery

Excellent care

Sandra Causby May 21 2020

Review for Dr. Boole

our visit went well. we were treated with great respect.Dr. Willis answered all our questions.

Glenan&ShirleyAllred May 20 2020

Review for Dr. Willis

Great doctor!

Allison Dunaway May 20 2020

Review for Dr. Denby Jr

Excellent medical service, great doctor, compassionate and carry. Doctor shukka is extraordinary!!

Anthony Johnson May 19 2020

Review for Dr. Delaune

Had hiatal hernia surgery. Dr moore did a great job. Friendly caring and knowledgeable. Would go back to him in an instant

Daniela Golde May 19 2020

Review for Dr. Moore

The TeleVisit was great. Dr Celigoj is very informed and is available when you need her. Answers all questions and shows concern for my health sincerely. I would recommend her to anyone looking for a cardiologist.

May 19 2020

Review for Dr. Celigoj

Extremely thorough and easy to work with. Excellent staff and assistants.

James Chambliss May 19 2020

Review for Dr. Boole

I was referred to Dr. Celigoj because of an abnormal EKG. Her staff was very easy to talk with. Dr. Celogoj was easy to talk with and she took the time to explain the tests she was ordering and what would happen after my tests were done.

Brenda B May 19 2020

Review for Dr. Celigoj

I had to visit the office for a post surgery check up. Everyone I interacted with was pleasant and helpful. From step in until departure was less then 20 minutes. If all Doctor offices were this quick, what a wonderful world it would be.

William Sharon May 18 2020

Review for Dr. Comitalo

l appreciated Dr. Ham's candor and concern. He has always been receptive to my comments. (it is not unusual for me to end up with a PA so l enjoyed our talk)

May 18 2020

Review for Dr. Ham

Dr. Willis and the entire staff is pleasant, prompt, and professional. I love the lab there... always one stick. My veins have a tendency to roll, so that's a feat for me! Dr. Willis talks and listens. I always feel at ease there.

LisaD May 18 2020

Review for Dr. Willis

Very courteous, professional, knowledgeable, and most of all listened.. Doctor Schuka is all of the above and much more...

James A Thomason May 18 2020

Review for Dr. Schuka

My visit was, as is always the case, informative and encouraging. Dr. Dunn’s gentle nature combined with his medical knowledge make him an excellent choice.

Scott Harrington May 17 2020

Review for Dr. Dunn

Reception, and nursing staff very friendly and competent. The DR friendly, thorough, competent and caring. Would most definitely recommend office and DR to family and friends.

Kay Powell May 17 2020

Review for Dr. Comitalo

Dr Moore performed a robotic colon resection in February 2018 after another hospital bounced back and forth whether they would do it or not. He has amazing bedside presence. Honestly couldn’t imagine going through all of that again without Dr Moore being the one to perform the surgery.

Joseph Vestal May 17 2020

Review for Dr. Moore

I was in very bad shape when the EMS bought me to West Florida. Dr. Branco and his staff gave me another chance at life. If you are in need of cardiology help, Dr. Branco and his staff are winners.

Kenneth Carter May 16 2020

Review for Dr. Branco

As pleasant as possible.

David R May 16 2020

Review for Dr. Hakim

Excellent doctor very caring

Jane gills May 15 2020

Review for Dr. Griffee

Dr. Ham and his staff have always been pleasant and professional every time I have been to his office.

May 14 2020

Review for Dr. Ham

I have developed and instant trust with Dr. Navarro and am quite comfortable .

Teri Carey May 14 2020

Review for Dr. Navarro

The office staff is terrible!

Sandy May 14 2020

Review for Dr. Kesler

Sherry May 14 2020

Review for Dr. Hawthorne

Quick, through, painless, friendly staff. Scheduling easiest ever.

RICHARD D REINARD JR May 13 2020

Review for Dr. Boole

Dr. Sheppard is awesome, very thorough and considerate. Does not rush you. When ever necessary he always refers you to a specialist so you dont lose time. We always had a very positive experience with him

May 13 2020

Review for Dr. Sheppard

Dr Lee always explains things very thoroughly. I highly recommend him to friends and family. I feel comfortable that he is keeping up with any heart issues I have.

Ann Luther May 12 2020

Review for Dr. Lee

Dr. Boole and his staff are amazing!

Antoinette March May 12 2020

Review for Dr. Boole

great doctor very imformative

lois meyer May 11 2020

Review for Dr. Comitalo

Thw visit was great. The staff was great and overall was great for the first time ever.

Jimmy R Williams May 11 2020

Review for Dr. Boole

Dr. Hawthorne is very personable and very thorough in the work she does. I appreciate her

Shonda Walker May 11 2020

Review for Dr. Hawthorne

Dr. Rush has been extremely helpful in both of my visits. He complained my prescriptions refills. No waiting in the waiting room. Very efficient in times.

eglepar3 May 11 2020

Review for Dr. Rush

This was my first visit with Dr. Dunn since Lisa Looper was not in the office. I really enjoyed my visit and would look forward to another if this happens again. Thanks.

Marilyn Stigall May 10 2020

Review for Dr. Dunn

Dr. Turner saw me the same day I called as a brand new patient having never seen me before. I was having significant issues and he helped me immediately! I cannot tell you enough how grateful I am for the care and kindness Dr. Turner has shown me and his staff. They are all wonderful!!

Carla May 10 2020

Review for Dr. Turner

I have been with her since I was pregnant with my little one who is now 6 1/2 years old. She is thorough and caring and very down-to-earth. I couldn’t recommend anyone more highly?? Her nurse is amazing also!!

Denise May 10 2020

Review for Dr. Prafke

Terry C Douglas May 09 2020

Review for Dr. Boole

Dr. Powell is amazing! Excellent bed side manor and he explains every medical issue in a language a normal person can understand! Office staff also excellent!

Marcy Allen May 09 2020

Review for Dr. Powell

Felt very positive and confident with Dr Moore

Norma May 08 2020

Review for Dr. Moore

Affable and informative. Office and hospitalization visits don’t feel rushed and questions are answered with non medical analogies. Highly recommend .

No May 08 2020

Review for Dr. Parra

Carrol Hutchison May 07 2020

Review for Dr. Boole

She is so caring and I am very happy with her as my doctor.

May 07 2020

Review for Dr. Eckert

It was fast. Nice people and very well prepared.

May 07 2020

Review for Dr. Eckert

He is a wonderful doctor

Angelica perez May 06 2020

Review for Dr. Stuart

Dr. Vandenberg has been my doctor for over 25 years. He is kind and compassionate. He truly cares about his patients and their well being.

Sondra Caraway May 06 2020

Review for Dr. Vandenberg

Seriously one of if not the best ENT I’ve been to. He truly is awesome. Gentle and caring and that’s huge when it comes to my ears! So many issues all my life and he is awesome!

Donna B May 06 2020

Review for Dr. Boole

I had a very pleasant and thorough FaceTime appointment meeting with Dr Mileslast week. It was my first time using this method , and the staff was very patient and helpful in guiding me through this process.

Kathy Breakall May 06 2020

Review for Dr. Miles

The Best in the Area by Far! Awesome Dr's and Staff!

John Corbello May 05 2020

Review for Dr. Boole

Excellent place to get your medical care from. Dr. Rush is very professional. He listens to your concerns and doesn't hurry to leave the room. I highly recommend him to everyone.

May 05 2020

Review for Dr. Rush

Dr Boole and his staff are good caring people. I won’t let anyone else address my ENT issues. Nice job Dr Boole!

Tom Sargent May 05 2020

Review for Dr. Boole

Head and shoulders over his Peers! He was thorough and concise and offered an Approach not offered by other doctors. As the result, my prostete is shrinking...

James Furner May 05 2020

Review for Dr. Vaughan

I had an amazing experience with Dr.Lewis. I had a diagnosis that no one could get right and she worked with me to figure out my problem. Finally someone ready to do the work!

May 05 2020

Review for Dr. Lewis

Carol Watson May 05 2020

Review for Dr. Willis

I was referred to Dr Boole by my PCM. Everyone in his office was very professional and polite. A great experience.

Tim May 05 2020

Review for Dr. Boole

Dr. Hakim performed a procedure on me last week and he, as well as all the staff were friendly and professional. I was very impressed with their Covid-19 safety precautions . I am scheduled in June for a follow-up procedure. I would definitely recommend.

Johanna Espitia May 04 2020

Review for Dr. Hakim

Long time patient because of the professional caring treatment by Dr Willis. I expect to continue to utilize his services

Phillip Moody May 04 2020

Review for Dr. Willis

Solid medical professional.

May 04 2020

Review for Dr. Celigoj

Felt comfortable with the PA and DR Explained what they found and provided treatments. Will follow up when advised to.

Dan Mancini May 04 2020

Review for Dr. Boole

I liked Dr. Hawthorne. I am new to this facility, and have been impressed both my visits there...first with Lorrie Knapp, in March, and now with Dr. Hawthorne...as well as the office staff.

Kathryn Downing May 03 2020

Review for Dr. Hawthorne

Dr Celijoj is a real doctor. She took the time to listen to my concerns and got the tests that I needed scheduled within two business days. I felt safe in her hands. I highly reccomend Dr Celigoj as a cardiologist.

May 02 2020

Review for Dr. Celigoj

Everyone there was so, so nice and professional. Dr. Montgomery is awesome. That is the most important thing I can say. The whole experience was very positive.

Dana Griffin May 02 2020

Review for Dr. Montgomery

Godwin Family May 01 2020

Review for Dr. Delaune

Dr Moore and his staff did an excellent job through my entire surgical experience. All the staff are courteous and have been good to me throughout my pre and post appointments. Five star!

Johnny messer Apr 30 2020

Review for Dr. Moore

Dr Eckert has been my doctor as well as friend for almost 22 years. I trust her completely and recommend her without hesitation.

Dianne Nolan Apr 29 2020

Review for Dr. Eckert

quick and professional

John Apr 29 2020

Review for Dr. Rush

PEACH_DREAM Apr 29 2020

Review for Lorrie Knapp

Front office staff and back offer staff are both friendly and professional. Dr Rush will answer all of my questions in a practical manner that makes things easy to understand. He is an excellent diagnostician also. Best GP I’ve ever had. Thank you Dr Rush & staff!

Claire Dawson Apr 28 2020

Review for Dr. Rush

Doctor Lewis had fantastic bedside manor. She maid us all feel secure and in good hands when she spoke to the family.

Apr 28 2020

Review for Dr. Lewis

After many years of juggling doctors in Nashville, I recently relocated to Pensacola and was so relieved to find The Women's Group. The office is convenient and professional. Dr. Prafke and her staff are attentive and a welcome new change for me!

Sue Apr 28 2020

Review for Dr. Prafke

She's to the point, made me feel comfortable, efficient & quick. Keeps it moving - I really trust and like her.

E Apr 28 2020

Review for Dr. French

I would recommend West Florida to everyone.

Donna Apr 28 2020

Review for Dr. Delaune

I had lower back surgery done by him and the outcome was extremely excellent.. He's the MAN and he did a great job!! WOULD DEFINITELY USE HIM AGAIN!!???? R.Girardeau

R.Girardeau Apr 27 2020

Review for Dr. Kern

Dr. Rush and his staff are great! In office and telehealth visits have gone smoothly. He listens and addresses each of the issues I have thoroughly! I would highly recommend him.

Nita Apr 27 2020

Review for Dr. Rush

Tom Linn Apr 27 2020

Review for Dr. Morrobel

Dr. Delaune cares about his patients and is kind and considerate.

Apr 27 2020

Review for Dr. Delaune

I’ve been going to Dr. Dunn for 26 years! He is the best

Apr 26 2020

Review for Dr. Dunn

Rhonda Apr 25 2020

Review for Dr. Brooks

Michelle Apr 25 2020

Review for Dr. Boole

He is arrogant. Does not listen to patient, prefers to hear himself talk.

Apr 25 2020

Review for Dr. Slobodian

The staff was very friendly and professional. Dr. Comitalo was very informative and patient with all my questions.

Arthur Apr 25 2020

Review for Dr. Comitalo

I have only met with her 1 time but I really like her. She has amazing bedside manner, listens when your talking and explaining stuff, and seems to be very thorough.

Nicole Apr 24 2020

Review for Dr. Celigoj

Dr Hakim genuinely and deeply concerned about my health. Very compassionate. I’m grateful to have him as my GI doctor. His expertise serving me well. Great doctor that I highly recommend.

Adrienne Zarahn Apr 24 2020

Review for Dr. Hakim

Connie Apr 24 2020

Review for Dr. Delaune

Really good MD. He did a lumpectomy for me. He did a great job.

Jane G Apr 24 2020

Review for Dr. Comitalo

I had a colonoscopy and the staff were excellent! It was so much different than years ago. There was much less prep and the staff were attentive with warm blankets and ensuring privacy. The Doctor was reassuring and professional. He answered all of my questions with great patience.

Irene Y Apr 24 2020

Review for Dr. Hakim

Dr. Celigoj really listened to me and was very nice.

Apr 24 2020

Review for Dr. Celigoj

I have been coming to this WF office for many years. It has a great group of office and health tech personnel. I have always been pleased with the service.

Apr 24 2020

Review for Dr. Dunn

Dr Hakim was wonderful. It helped that the result of the procedure were positive! He answered all my questions, was calm and reassuring.

Apr 23 2020

Review for Dr. Hakim

Dr. Hakim is very considerate, patient, and nice. He doesn't rush through the office visits. He actually worked me in an office visit without an appointment, when he was seeing my husband. I couldn't believe it, because I was trying to get back to see him because I feel he is the Best!!!

Apr 23 2020

Review for Dr. Hakim

Dr. Dunn is a great doctor. He makes the time to really listen to what is going on. I can't imagine a better doctor. His staff is always warm and friendly. Appointments run on time. Love that there is a lab right at the office.

Kari Apr 23 2020

Review for Dr. Dunn

Dr Turnage is a super hero . Batman , Capt America , Dr Turnage . Amazing surgeon and the office staff is second to none .

WC Plybon Apr 23 2020

Review for Dr. Turnage

Dr Delaune is a very caring and straightforward health care provider. He's been my PCP for several years.

Virginia Apr 23 2020

Review for Dr. Delaune

Location

West Florida Hospital

8383 N Davis Hwy, Pensacola, FL 32514