South Lake Hospital

76%

Patients that would definitely recommend
6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

76%

Would definitely recommend
6% higher than the national average

South Lake Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

South Lake Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

He’s been our family Doctor for over 20 years. I cannot ay enough on how much I appreciate him and his staff, for the care they have given us all these years.

Tim & Myrtzie Levell Jul 09 2020

Review for Dr. Mills

I thank God for Dr Wesley, he seems knowledgeable of what he's doing, he spends time with us, he listens, seems to be patient with us, he's friendly towards us, makes me feel comfortable, during visits.

Anonymous A. Jul 08 2020

Review for Dr. Wesley

Love Ella. She is thorough and takes her time with the patient. Also listens to what we have to say. Thank her for that!??

Jul 08 2020

Review for Dr. Brooks

All personnel have been very nice and very helpful. Laura especially was great because I had to reschedule a few times because of covid. Janese was also great. I also have seen Aubrey a couple of times and she is great.

Delaney N. Jul 08 2020

Review for Dr. Wesley

He’s a good listener and did not take my concern lightly.

Anonymous P. Jul 08 2020

Review for Dr. Wesley

Excellent

Anonymous A. Jul 08 2020

Review for Dr. Wesley

I love Dr . Garcia he cares and to to me about the best health care possible for me he's innovative and very understanding he wants to know about what's going on in your life and I appreciate that

Pamela Miller Jun 28 2020

Review for Dr. Brooks

The best therapist!! He was the only therapist who figured out what I had wrong and gave me the best massages! I am gonna miss his visits because he is also very friendly and nice. Highly recommend him!

Jennifer M Jun 27 2020

Review for Felippe Almeida

Chet Wells Jun 26 2020

Review for Dr. Kunta

Dr. Bennett is amazing. My children have been her patients for 13 years and she is the best. She recognizes immediately what is wrong and my boys get into a lot of messes!

Susan Jun 24 2020

Review for Dr. Bennett

Ned K. Jun 21 2020

Review for Dr. Baltodano

Judith Leeser Jun 21 2020

Review for Dr. Lewis-Boardman

Always interested in hearing from his patients. No rush jobs. He is warm and friendly as well as being very well qualified. His staff is equally attentive and helpful.

Al Effrat Jun 19 2020

Review for Dr. Einhorn

Everything went well. Very nice office staff and the nurse and doctor are very skilled and professional.

David Dill Jun 18 2020

Review for Dr. Gurgen

Steve Jun 17 2020

Review for Dr. Brint

G. Smith Jun 16 2020

Review for Dr. Brooks

I have Ben using dr Brooks office now for about 5 years and I wouldn’t change you can always get anappt same day and the people are so nice and understanding very professional Highly recommend

Jennie castillo Jun 16 2020

Review for Dr. Brooks

The staff at Dr. Brook’s office in Ocoee are professional, prompt and personable. Terry Clemons takes the time to actually “talk” to her patients. I never feel rushed. So happy to have finally found a great primary care group.

Roxanne Ezzard Jun 16 2020

Review for Dr. Brooks

Tammy Sue Hurren Jun 15 2020

Review for Dr. Paez

The team is willing to answer your questions. Pleasant and approachable.

Jun 15 2020

Review for Dr. Brooks

I love Dr. Echavarria and his staff. They are all very respectful and friendly. The office is very well cleaned and sanitized at all times. It’s a pleasant environment. They all make you feel very welcomed and comfortable.

Gisela Jun 13 2020

Review for Dr. Echavarria

Great professional and friendly staff!

Kevin Jun 11 2020

Review for Dr. Brooks

Excelente Doctor y Excelente ser humano, Dios le siga bendiciendo

Hernan Jun 11 2020

Review for Dr. Echavarria

Telephone visit she was very thorough and helpful.

Terri Jun 10 2020

Review for Dr. Brooks

the doctor helped me so much for a long time now. he has helped me and my family. he always takes my opinion in to account and advice me on what is the best for me. it seems like he cares a lot.

Martha Jun 06 2020

Review for Dr. Echavarria

Juan Guerra Jun 06 2020

Review for Dr. Echavarria

Excellent service. Have NEVER had a bad experience w/ anyone. Receptionist, Nurses, PA & Dr Brooks have always been extremely proficient in my wife's & my visits. Receive reminders of upcoming Dr appt. Monthly calls to check on us between Dr visits. Prompt calls to pharmacy for meds.

Dwainn Arnett Jun 06 2020

Review for Dr. Brooks

The whole experience was great, Dr. Echavarria was very knowledgeable and compassionate. He took the time to listen to my concerns and explain me my options. The staff were efficient and really nice as well. I highly recommend Dr. Echavarria's practice for your medical needs.

Natalia Jun 06 2020

Review for Dr. Echavarria

Betty Houle Jun 03 2020

Review for Dr. Placer

Dr. Geffen is a waste of time. He is very dismissive and does not have much experience. You can see the wheels spinning in his head because he has no clue. Facts are facts.

Todd Lacey Jun 02 2020

Review for Dr. Geffen

Received prompt and proper services. The staff was very polite and Dr. Echavarria was very knowledgeable. He took his time with me. He listened to my health issues.

Lina May 30 2020

Review for Dr. Echavarria

We have been seeing Dr Sueiro for several years. Both my husband and I have always been pleased with the level of care and attention we receive from Dr Sueiro and his staff.

Judy J May 30 2020

Review for Dr. Sueiro

She is an amazing doctor. She cares about her patients. She spends time with her patients. Never have to wait more than a few minutes.

May 26 2020

Review for Dr. Oliver

Marianne Hudson May 21 2020

Review for Dr. Kunta

Anita Phillips May 21 2020

Review for Dr. Kunta

May 20 2020

Review for Dr. Cusco

RobertC May 20 2020

Review for Dr. Brooks

May 18 2020

Review for Dr. Buswell-Charkow

Terrible outcome, scheduling is non existent and had to constantly call for surgery results. Glad he retired. Doctor Thill will not pick up the phone to discuss anything. Good bye.

May 17 2020

Review for Dr. Thill

I went there for a kidney stone issue. To make a long story short the scheduling staff is on vacation 4 days a week and off on Friday. Doctors don’t call you back ever on after hours. Getting information out of Dr Thill was like pulling teeth. I am glad he retired.

Rick May 17 2020

Review for Dr. Thill

Excellent Doctor and Staff. They help me and my family with his experience.

Daniel May 16 2020

Review for Dr. Echavarria

Friendly staff, warm greetings, pronounced my first name right which is rare! Very professional and on time with appointment

Kirsten Wolfe May 15 2020

Review for Dr. Kunta

May 14 2020

Review for Dr. Taylor

Very knowledgeable. Listens. Willing to work with you as a patient. Explains clearly and weighs options. Your health is his priority.

Lawrence Olsen May 07 2020

Review for Dr. Baltodano

I moved to this area in June of 2019 and found Doctor Wilson easily. I previously had a DO and like the manner of care they provide . Dr. Wilson was prompt and ask about my needs .

KMC May 05 2020

Review for Dr. Wilson

Tim Eisele May 05 2020

Review for Dr. Kantounis

Christina Herlong May 04 2020

Review for Dr. Al-Hazzouri

Doctors office pushed and coerced patient into unnecessary office appointments before test results were available causing patient to reschedule multiple unnecessary appointments.

May 03 2020

Review for Dr. Buswell-Charkow

May 01 2020

Review for Dr. Timmel

Love Dr Farwick! She explains things very well and I felt comfy with her. I had bladder surgery and she did a great job. I recommend her to everyone I know!!

Sue Avera May 01 2020

Review for Dr. Farwick

Dr Kantounis has cared for several family members and each has experienced significant improvement in heart health issues. He is patient, kind and understanding. He will explain, in laymen terms, all procedures, medications, and projected outcomes. Best cardiologist we’ve ever had!

Sally McCallister Apr 30 2020

Review for Dr. Kantounis

Apr 29 2020

Review for Dr. Geffen

My Doctor Mi Doctor, muchas Gracias God bless you... thank

David Meazoa Apr 28 2020

Review for Dr. Rineer

Linda & Carl Allen Apr 28 2020

Review for Dr. Abdelsatar

Apr 28 2020

Review for Dr. Skipper

Best doctor I have ever had. Of all of my doctors he is the only one I trust. He even got my blood pressure under control when none of my other doctors could. I wouldn't change him ever!!!!!

Kathy A. Apr 23 2020

Review for Dr. Huynh

Apr 23 2020

Review for Dr. Supler

Charlotte J Ankrom Apr 22 2020

Review for Dr. Bosshardt

Dr. Wentzell has been my Dr since the late 80s. He truly cares about his patients, he takes the time to listen no matter how busy he is. I hope he never retires. Doctors like him like don’t exist in this worlds healthcare system anymore. They just rush you on and rush you out.

Apr 17 2020

Review for Dr. Wentzell

Apr 17 2020

Review for Dr. Masson

Absolutely loved his professional and efficient demeanor. I had an abnormal colonoscopy and immediately after "he"called an got me an appt. to see his recommended surgeon.

Shannon L. Rink Apr 15 2020

Review for Dr. Levine

George Apr 15 2020

Review for Dr. Cusco

Melvin E. Demers Apr 13 2020

Review for Dr. Cappleman

I've been seeing Dr Levine for a few years now. He is a good doctor. I totally trust him in his decisions and suggestions. The doctor, his office and his staff are superb. I can't say enough to praise this doctor or this practice.

John Kurash Apr 09 2020

Review for Dr. Levine

Sheila Kramer Apr 08 2020

Review for Dr. Dayal

Helped me when I had insurance. Cancelled my appointment because I'm self pay now. Very disappointed.

Apr 08 2020

Review for Dr. Parekattil

very thorough and informative. great experience

Judy Leonard Apr 02 2020

Review for Dr. Cruz

Again my mother was in an accident. Dr Youssef who was not on call drove to see her in the hospital. Such wonderful care from such a committed provider.

Joe Apr 01 2020

Review for Dr. Youssef

Brett Williams Apr 01 2020

Review for Dr. Baltodano

I was treated with great respect and compassion. Dr L explained exactly what was going on with me and what to expect as treatment progressed. Thank you Dr L !!

Patricia Gilchrist Mar 31 2020

Review for Dr. Laowansiri

Sherri Cortland Mar 29 2020

Review for Dr. Schimp

kind, listenstothe patient

C. L. Mar 25 2020

Review for Dr. Muehlberger

William J. Robbins, M.D., F.A.C.P., AAHIVS Mar 21 2020

Review for Dr. Masson

Anita Krause Mar 21 2020

Review for Dr. Hitawala

M.Moore Mar 21 2020

Review for Dr. Placer

Dr. Toppino does an amazing job with all of my eye care needs. She is personable and qualified as a doctor at the top of her field. I highly recommend Dr. Toppino.

Debbie Langley Mar 20 2020

Review for Dr. Aziz-Toppino

Horrible bedside; arrogant; nonchalant; does not explain anything.

Henry R Mar 20 2020

Review for Dr. Thill

I have never waited for more than 15 minutes when going for my appointments. She takes her time and really talks and explains things to me. I am very pleased with the quality of medical care I receive at her office.

Mar 18 2020

Review for Dr. Oliver

Dr. Messieh replaced my right hip almost exactly 6 months ago! I just want to say, I love Dr. Messieh and I love my new hip which feels amazing and I can do everything I did before I ever had any arthritis and any pain. I’m pain free, super active and super happy!

Lynne M. kupiec Mar 18 2020

Review for Dr. Messieh

Dr Kunta's nurse practitioner, Ashley, was kind, cheerful, caring, and attentive to my responses to questions. She made a Monday morning a better experience.

Kim Mar 16 2020

Review for Dr. Kunta

DD Mar 12 2020

Review for Dr. Levine

Wisdom Mar 11 2020

Review for Dr. Al-Suleiman

Mar 11 2020

Review for Dr. Matthews

Bad doctors. Bad equipment. Bad staff. Run. Don't walk. Don't waste your time.

Mar 10 2020

Review for Dr. Brooks

Marilyn and Larry Steimle Mar 10 2020

Review for Dr. Messieh

I’ve been a patient of Dr. Michael Messieh for the past 10 years. I’ve had both my knees replaced and my left hip. He is by far my go to doctor and highly recommend him. Very professional & personable.

Kathy Johnson Mar 08 2020

Review for Dr. Messieh

Yvonne L Mar 07 2020

Review for Dr. Masson

Mar 07 2020

Review for Dr. McGowan

We met with Dr. Lucio regarding an ongoing health issue my husband is experiencing. He was very thorough and informative. He spent an appropriate amount of time with us. We are visiting but if we lived in area -we would definitely have him as our doctor.

KC New York Mar 06 2020

Review for Dr. Lucio

I have always been pleased with the care and service received by Dr. McLean.

Judith Leeser Mar 04 2020

Review for Dr. McLean

Would not recommend this doctor. Terrible manner.

Mar 04 2020

Review for Dr. Geffen

Mar 04 2020

Review for Dr. Geffen

In my first visit I realize he and his team are so professional and nice at same time. For me it's important because makes me feel confident and with family instead just a doctor.

Feb 28 2020

Review for Dr. Kunta

Pat C Feb 27 2020

Review for Dr. Masson

I have been seeing Dr Mandry for over 10 years and I would not trust any other Dr with my health, he's staff is awesome and professional.

Ana Feb 27 2020

Review for Dr. Mandry

I like Dr Siddiqui, he has a great personality, trust him and I have not found him yo be arrogant, he Is also a ElectroPhysiologist which I appreciate

Bridget Feb 27 2020

Review for Dr. Siddiqui

Location

South Lake Hospital

1900 Don Wickham Dr, Clermont, FL 34711