South Bay Hospital

68%

Patients that would definitely recommend
2% lower than the national average


South Bay Hospital is a medical facility located in Sun City Center, FL. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

68%

Would definitely recommend
2% lower than the national average

South Bay Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

South Bay Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Dr. Mack is so professional and an excellent surgeon. His staff is wonderful at his office and at the surgery center. The two eye surgeries he performed on my mother were life changing for her. I would highly recommend him!

Sep 15 2020

Review for Dr. Mack

I have been going to him for 10 years. He has removed numerous low grade tumors from my bladder. I have never had a problem with the Dr or his staff. Highly recommend

Sharon Sep 15 2020

Review for Dr. Alver

Listens carefully and treats the problems.

Sep 15 2020

Review for Dr. Patel

Sep 11 2020

Review for Dr. Mack

William Hintz Sep 11 2020

Review for Dr. Miranda

Mary W. Slate Sep 11 2020

Review for Dr. Chokshi

Dr. Mack and his staff are very professional and friendly. The office is attractive and runs on time. Covid precautions were taken on every visit. I am very pleased with my eye lid surgery and would highly recommend Dr. Mack!

Patty Mc. Sep 10 2020

Review for Dr. Mack

Dr. Mack is amazing. He did my upper eyelids and they look wonderful. I will definitely recommend him to everyone.

Sep 04 2020

Review for Dr. Mack

Dr. Tamboli is an excellent, knowledgeable and compassionate Cardiologist. A few years back he saved my life by diagnosing my long undiagnosed problem with a pacemaker. We recommend Dr. Tamboli to all for their cardiologist needs

Roy H Sep 03 2020

Review for Dr. Tamboli

Nancy Siegal Aug 31 2020

Review for Dr. Henkin

Dr. Mack removed a lower eyelid lesion and 4 facial lesions. He is a skillful surgeon and all areas healed without any scars. He and his staff are caring and efficient. I'm very satisfied with the experience and the outcome.

Aug 23 2020

Review for Dr. Mack

Was the first time for using telehealth. It is definitely worth doing provided you have no current issues that require an examination.

Aug 21 2020

Review for Dr. Lester

Dr. Shelton was fantastic. He explained everything and was very gentle. He listened to everything I had to say and gave his opinions and suggestions. I definitely recommend him and will be returning as needed.

Carol Askevich Aug 18 2020

Review for Dr. Shelton

Dr. Lester is just as thorough on a virtual appointment as he is in person. His questions show a genuine concern for our well being, and he always has time and patience for us to ask ours. He’s a gem! We are very happy to have found him!

Kathleen Aug 17 2020

Review for Dr. Lester

Always prepared, and reflects the highest professionalism. Miss face-to-face appointments - but continue to receive the best health care available.

Sally A Reisman Aug 17 2020

Review for Dr. Lester

To me he asked all the right questions and listened.

Bob Laudadio Aug 17 2020

Review for Dr. Lester

Jenny Aug 17 2020

Review for Dr. Senchenkov

We are so glad that Dr Mack was our surgeon! Droopy eyelids made it hard to see and now that problem is over! Dr Mack, his staff and the entire experience was positive - from start to happy ending.

Aug 14 2020

Review for Dr. Mack

I've been a chf patient for three years and Dr Chokshi has been above and beyond helpful, caring, skilled and attentive to my overall health. He looks at all my health conditions in a holistic view. You can't go wrong with him.

JC Aug 14 2020

Review for Dr. Chokshi

Dr Panthulu or Dr P is very caring and takes time to answer questions. She tries to explain us the disease process so we can take care of our health.

Aug 14 2020

Review for Dr. Panthulu

Dr. Deen is one of the best and most reliable doctor I have ever visited. He is a very good physician who diagnoses the issue correctly. I am very much satisfied with his service.

Shanvas R Aug 13 2020

Review for Dr. Riazudeen

John C Dormois Aug 13 2020

Review for Dr. Mack

Caused me to bleed out internally after having an angiogram in my leg artery. He did not want to fix his mistake. The bleeding caused my hip joint to necrosis, eventually needed it replaced.

Lynne Aug 12 2020

Review for Dr. Khant

Stacey B. Aug 11 2020

Review for Dr. Nakshabendi

Yes i would recommend DR. Lester to family &friends.

It was a goodappointment. Aug 10 2020

Review for Dr. Lester

Elizabeth Shedlock Aug 10 2020

Review for Dr. Barrios

Denise Slade Aug 07 2020

Review for Dr. Kazil

Best surgeon ever. Has a great sense of humor and good with patients.

Susan Koehler Aug 07 2020

Review for Dr. Alkire

Dr. Saba is extremely kind, knows your medical record and doesn't minimize your symptoms when your a female or minority as some doctors often do. He is caring and explains your conditions clearly.

Aug 06 2020

Review for Dr. Thangam

Barry Kleinbaum Aug 05 2020

Review for Dr. Mack

It was my first Tele visit and it was great!

Sharon A Osborn Aug 05 2020

Review for Dr. Lester

Jaqueline Glade Aug 04 2020

Review for Dr. Ashwath

I have been to this office twice and have never seen Dr. Overman. I always get stuck seeing Lindsey Overman, PA. All she wants to do is give me another Covid test.

Aug 04 2020

Review for Dr. Overman

Dawn Short Aug 04 2020

Review for Dr. Lester

Dr. Lester is very responsive to the patients needs, makes recommendations when needed and follows up when necessary. I trust his decisions and highly recommend Dr. Lester

Carl Roccia Jul 31 2020

Review for Dr. Lester

Jul 31 2020

Review for Dr. Rampertaap

I would highly recommend Dr.Mack.He and his staff are highly professional.The results from a very necessary surgery were excellent

Jul 30 2020

Review for Dr. Mack

He told me that i had a hernia. I DON'T! He refuses to answer questions apart from via an appointment. Totally apathetic, negligent and practices poor medicine. STAY CLEAR OF BAKER!!!

Charles Berdit Jul 29 2020

Review for Dr. Baker

Happy, as always, with Dr .Lester. Appreciate the tele appt re the virus. Of course, prefer one on one. Time will tell where next appt... Earla Melatti

Earla H Melatti Jul 28 2020

Review for Dr. Lester

I highly recommend Dr. Mack and his staff. I had Mohs surgery under my eye and he did an amazing job finishing that surgery with a great outcome and no noticeable scar. He and his staff are so professional and caring. It was a great experience.

Janet Jul 27 2020

Review for Dr. Mack

Dr. Lester is great !!!

Jul 24 2020

Review for Dr. Lester

Linda B Jul 24 2020

Review for Dr. Maddalon

all was fine...thanks

Jul 23 2020

Review for Dr. Lester

Jul 22 2020

Review for Dr. Ren

Sharon T. Jul 22 2020

Review for Dr. Mack

If you are looking for a great urologist who specializes in prostate issues, Dr. Ronay is the best. He is very knowledgeable and gives as much time as needed to answer questions and give recommendations. His office staff is very professional and pleasant. I highly recommend Dr. Ronay.

John R. Jul 20 2020

Review for Dr. Ronay

I’d recommend him to anyone. He performed a two level spinal fusion which greatly improved my quality of life.

Jul 19 2020

Review for Dr. Samad

Dr. Ignatious has proven herself over and again with my family. She knows me and will not hesitate to go above and far beyond when necessary. Love and respect to the entire Sun City Center- Florida Cancer Specialist Team ! Jeff R.

Jeff Raaymakers Jul 16 2020

Review for Dr. Ignatius

It was an online visit which given the current status was excellent. Very focused.

BMR Jul 15 2020

Review for Dr. Lester

Total Left Knee Replacement. Would recommend Him very highley.

Gary Kennedy Jul 14 2020

Review for Dr. Maddalon

Everything was fine

Maria Feil Jul 14 2020

Review for Dr. Lester

Dr Lester always takes his time with each patient. Listens and talks about any issue out with you. Highly recommend.

Rich S. Jul 13 2020

Review for Dr. Lester

A good telemedicine visit. Clear, concise info.

Jul 10 2020

Review for Dr. Lester

I had one visit for one shot in my hip for arthuritic pain. The pain of the shot was very bad and it hurt for days. The bill for one visit was 720,00, I will never return. Arthur Popovich Sr.

arthur Popovich Sr. Jul 10 2020

Review for Dr. Shah

New patient first visit was a good one. The BP medication adjustment is working already...Thank you

Jul 10 2020

Review for Dr. Lester

Dan Jul 09 2020

Review for Dr. Henkin

Lin Friedman Jul 09 2020

Review for Dr. Kazil

David H Jul 08 2020

Review for Dr. Kumar

I had ACDF surgery in March. It went very well. My recovery has been quick. Dr Le n his staff are great n got me through a scary time.

Sandy Mahoney Jul 07 2020

Review for Dr. le

Michelle Leeson Jul 07 2020

Review for Dr. Kazil

Been a patient 20 years. He is the best.

Eva Wisher Jul 07 2020

Review for Dr. Lorch

Long time patient, with COVID-19 telemedicine is my safest choice and Dr L is more than accommodating, a REAL doctor not like so many pretend doctors here in Florida

Jul 06 2020

Review for Dr. Lester

I had an appointment and showed up at8.30 for my 9 a.m. but was told by his overtly officious staff that I would have to wait a minimum of 2 hours.When I informed them I had another appointmemt in 2 hours,they told me I could reschedule In 3 ,months.I went elsewhere

James Rockford Jul 05 2020

Review for Dr. Sue-Wah-Sing

As a new patient, Dr Lester took the time to get to know me, and my medical history he did not try to "rush" me through my appointment. I am very happy that I now have a smart, caring, understanding doctor. Thank you Dr. Lester.

Marjorie Lofts Jul 03 2020

Review for Dr. Lester

I went to Dr Maddalon with a minor torn meniscus. He wanted to do surgery at once. I said no, went to PT for four sessions and my knee is in great shape now. I feel like he was taking advantage of an elderly person. I will not go back or recommend him to anyone.

Nancy H Beightol Jul 01 2020

Review for Dr. Maddalon

She wasn't kind and she told me to "google it" when I asked what a normal QTc range is. She was halfway out the door when I was trying to ask questions and I felt brushed off.

Jun 30 2020

Review for Dr. Khan

Don't go---- no empathy---no bedside manner--- worse professional experience in a doctor i ever encountered---i had to go to him because everyone else had months waiting for an appointment!

Sharon Jun 29 2020

Review for Dr. Alver

Lisa A Roton Jun 29 2020

Review for Dr. Henkin

Dr Kumar has the best bedside manner. He’s very thorough and knowledgeable...up to date on newest technology. Highly recommend him!

Heather Hensley Jun 26 2020

Review for Dr. Kumar

Jun 26 2020

Review for Dr. Caruso

AMANDA B. Jun 26 2020

Review for Dr. Cronson

Laura-Jean Goodsell Jun 24 2020

Review for Dr. Dawson

Ron Anderson Jun 22 2020

Review for Dr. Kumar

Crippled me

Avoid!!! Will cripple you based on my personal exp Jun 21 2020

Review for Dr. le

Barbara Spisak Jun 19 2020

Review for Dr. Giffard

E L Riverview Jun 18 2020

Review for Dr. Roy

E.L. Riverview Jun 18 2020

Review for Dr. Roy

E.L. Riverview, FL Jun 18 2020

Review for Dr. Roy

This guy was arrogant, swift to make diagnosis, he discharged my girlfriend in spite of her still visibly in pain. We will never go back to this hospital just because of the care these hospitalists group.

Jun 17 2020

Review for Dr. Lamelas

I had my upper eyelids done by Dr. Mack in 2019, they have healed so well. I am so happy with the results, I can finally see without interference. He and his team were such a pleasure throughout the process and so accommodating with my busy schedule. I highly recommend Dr. Mack.

Tina Piccione Jun 13 2020

Review for Dr. Mack

Dr Echols is the best did a shoulder replacement on my grandmother and also my mother and father in law and all of them are back to doing their normal activities of daily living.

Jun 13 2020

Review for Dr. Echols

Dr Lester took his time to learn about "me". As a new patient i wanted to ask a lot of questions. I did. Dr gave me the time necessary. Dr asked questions of me as well. All in all, impressed. I have selected Dr Lester as my PCP.

Raymond Jun 13 2020

Review for Dr. Lester

Diane Brinker Reisinger Jun 11 2020

Review for Dr. Lindbloom

Wendy Morehouse RN Jun 09 2020

Review for Dr. le

Overall good surgery and outcome

Jun 08 2020

Review for Dr. Hermans

Jun 07 2020

Review for Dr. Saeed

Dr Gifford is very professional and polite. She was able to answer any questions about the surgery and I would recommend anyone to see her for your surgery. She’s number one in my opinion.

Jun 06 2020

Review for Dr. Giffard

Excellent. A great doctor.

Jun 05 2020

Review for Dr. Delgado

How can I make an appointment with Dr Gomez if no one answers the phone ? I saw him at the hospital and he is great that’s why I want to see him again, but no way to make an appointment

Jun 03 2020

Review for Dr. Gomez

Jun 02 2020

Review for Dr. Maddalon

Efficient check in. Very good doctor. Always willing to answer questions and discuss issues. I highly recommend Dr. Lester and the TGH practice.

Jun 02 2020

Review for Dr. Lester

Jun 02 2020

Review for Dr. Samad

recomendado ampliamente

Simon Blanco May 30 2020

Review for Dr. Portal

M. S. Gardner May 29 2020

Review for Dr. Lester

Brun W. Davis May 29 2020

Review for Dr. Lester

Lindsey D May 29 2020

Review for Dr. Samad

Location

South Bay Hospital

4016 Sun City Center Blvd, Sun City Center, FL 33573

Frequently Asked Questions

Where is South Bay Hospital located?

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Does South Bay Hospital score well in safety ratings?