Sacred Heart Hospital

78%

Patients that would definitely recommend
8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in bariatric (weight loss) surgery

America’s 50 Best Hospitals for Vascular Surgery Award™ (2018)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Gynecologic Surgery Excellence Award™ (2018, 2017)

Superior clinical outcomes in gynecological surgery

Labor and Delivery Excellence Award™ (2017)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2017)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Sacred Heart Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Sacred Heart Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

She is definitely one of the best. I’ll recommend her to anyone any day.

May 29 2020

Review for Dr. Antonetti

is the best doctor I ever known

- May 27 2020

Review for Dr. Incorvati

Very nice doctor! Explains things and takes time with you.

Mary Anne Loper May 27 2020

Review for Dr. Gujral

Treated me for a relentless episode of A-Fib. He did a cardio conversion and I was completely at ease with it because of his wonderful bedside manner and knowledge. I love this doctor!

Linda Sutton May 26 2020

Review for Dr. Weisberg

Charlene Brown May 26 2020

Review for Dr. Ham

My concerns about my health and my concerns about Covid 19 was explained well by my doctor My prescription was sent immediately to my pharmacy Doctor's nurse was polite and respectful

May 25 2020

Review for Dr. Dunn

Patricia A. Brune May 25 2020

Review for Dr. Ham

SHE WAS VERY KIND & LISTENED TO WHAT I HAD TO SAY, & ASKED ME QUESTIONS THAT COULD HELP HER UNDERSTAND MY SITUATION

May 23 2020

Review for Dr. Prafke

Dr. Antonetti is sweet and made sure that all of my questions were answered. She asked multiple times if I had any other questions, which made me feel cared for and not rushed. So glad she was recommended to be my OBGYN.

Brittany May 22 2020

Review for Dr. Antonetti

Lakin Sherrill May 22 2020

Review for Dr. Cruz

I have been a patient of Dr. Stuart's for over 24 years. I wouldn't trust anyone else. I miss Sarah a lot, but enjoy Elizabeth she is doing a great job!

Christie May 22 2020

Review for Dr. Stuart

I’ve seen Dr. Stuart for years and would recommend him to anyone!!

May 21 2020

Review for Dr. Stuart

Excellent. I was able to see him through telehealth and it was a good experience . Dr Oweis was as thorough and attentive as he was in person

May 21 2020

Review for Dr. Oweis

Excellent care

Sandra Causby May 21 2020

Review for Dr. Boole

My whole experience is great. The office staff is very helpful and polite. Dr. Fleichhauer is one of the best. Takes time to explain, listen concerns, genuinely caring, competent doctor.

Ulgen Belendir May 21 2020

Review for Dr. Fleischhauer

Great Dr thoughtful and very careing .

Jeanniett May 20 2020

Review for Dr. Middendorf

Extremely thorough and easy to work with. Excellent staff and assistants.

James Chambliss May 19 2020

Review for Dr. Boole

l appreciated Dr. Ham's candor and concern. He has always been receptive to my comments. (it is not unusual for me to end up with a PA so l enjoyed our talk)

May 18 2020

Review for Dr. Ham

My visit was, as is always the case, informative and encouraging. Dr. Dunn’s gentle nature combined with his medical knowledge make him an excellent choice.

Scott Harrington May 17 2020

Review for Dr. Dunn

I accompanied my 85 yr old mother. We had the absolute worst experience ever! The staff is rude and short tempered. They have absolutely no bedside manner. Dr Coyle is a bully! My mother was in tears! We will not be back even if I have to beg for a new doctor!

Cynthia Perry May 17 2020

Review for Dr. Coyle

As pleasant as possible.

David R May 16 2020

Review for Dr. Hakim

He has been our Pediatrician for last 5 years and he is absolutely amazing! He is patient and understanding. Never in a rush and always available when when we need him.

Asha May 16 2020

Review for Dr. Straub

Dr. Kim Kurnow May 16 2020

Review for Dr. Boole

would not recommend if you need help quickly, they take their time.

May 14 2020

Review for Dr. Pruse

Dr. Ham and his staff have always been pleasant and professional every time I have been to his office.

May 14 2020

Review for Dr. Ham

I have developed and instant trust with Dr. Navarro and am quite comfortable .

Teri Carey May 14 2020

Review for Dr. Navarro

I adore Dr. Stein. He has been my pain management Dr for approximately 3 years. He is kind, courteous and to the point. I know he has the patients best interest at heart. His office staff is fantastic! I think the Surgery Center staff is as well. Keep up the great work...and thank you!

Melody R @ FWB May 14 2020

Review for Dr. Stein

The office staff is terrible!

Sandy May 14 2020

Review for Dr. Kesler

May 13 2020

Review for Dr. Kotlarz

Quick, through, painless, friendly staff. Scheduling easiest ever.

RICHARD D REINARD JR May 13 2020

Review for Dr. Boole

Dr. Sheppard is awesome, very thorough and considerate. Does not rush you. When ever necessary he always refers you to a specialist so you dont lose time. We always had a very positive experience with him

May 13 2020

Review for Dr. Sheppard

Dr. Boole and his staff are amazing!

Antoinette March May 12 2020

Review for Dr. Boole

May 12 2020

Review for Dr. Villar

Thw visit was great. The staff was great and overall was great for the first time ever.

Jimmy R Williams May 11 2020

Review for Dr. Boole

Dr. Rush has been extremely helpful in both of my visits. He complained my prescriptions refills. No waiting in the waiting room. Very efficient in times.

eglepar3 May 11 2020

Review for Dr. Rush

This was my first visit with Dr. Dunn since Lisa Looper was not in the office. I really enjoyed my visit and would look forward to another if this happens again. Thanks.

Marilyn Stigall May 10 2020

Review for Dr. Dunn

Dr. Turner saw me the same day I called as a brand new patient having never seen me before. I was having significant issues and he helped me immediately! I cannot tell you enough how grateful I am for the care and kindness Dr. Turner has shown me and his staff. They are all wonderful!!

Carla May 10 2020

Review for Dr. Turner

I have been with her since I was pregnant with my little one who is now 6 1/2 years old. She is thorough and caring and very down-to-earth. I couldn’t recommend anyone more highly?? Her nurse is amazing also!!

Denise May 10 2020

Review for Dr. Prafke

Terry C Douglas May 09 2020

Review for Dr. Boole

He is very helpful. Takes time to explain everything and answer questions. Sometimes wait times are lengthy but know he will take time with me when I see him.

Sheridan Loudon May 08 2020

Review for Dr. Eldawy

Affable and informative. Office and hospitalization visits don’t feel rushed and questions are answered with non medical analogies. Highly recommend .

No May 08 2020

Review for Dr. Parra

Carrol Hutchison May 07 2020

Review for Dr. Boole

She is so caring and I am very happy with her as my doctor.

May 07 2020

Review for Dr. Eckert

It was fast. Nice people and very well prepared.

May 07 2020

Review for Dr. Eckert

He is a wonderful doctor

Angelica perez May 06 2020

Review for Dr. Stuart

Dr. Vandenberg has been my doctor for over 25 years. He is kind and compassionate. He truly cares about his patients and their well being.

Sondra Caraway May 06 2020

Review for Dr. Vandenberg

Seriously one of if not the best ENT I’ve been to. He truly is awesome. Gentle and caring and that’s huge when it comes to my ears! So many issues all my life and he is awesome!

Donna B May 06 2020

Review for Dr. Boole

I had a very pleasant and thorough FaceTime appointment meeting with Dr Mileslast week. It was my first time using this method , and the staff was very patient and helpful in guiding me through this process.

Kathy Breakall May 06 2020

Review for Dr. Miles

The Best in the Area by Far! Awesome Dr's and Staff!

John Corbello May 05 2020

Review for Dr. Boole

Excellent place to get your medical care from. Dr. Rush is very professional. He listens to your concerns and doesn't hurry to leave the room. I highly recommend him to everyone.

May 05 2020

Review for Dr. Rush

Dr. Gilmore is a caring and capable physician.

Randy May 05 2020

Review for Dr. Gilmore

Dr Boole and his staff are good caring people. I won’t let anyone else address my ENT issues. Nice job Dr Boole!

Tom Sargent May 05 2020

Review for Dr. Boole

Head and shoulders over his Peers! He was thorough and concise and offered an Approach not offered by other doctors. As the result, my prostete is shrinking...

James Furner May 05 2020

Review for Dr. Vaughan

I was referred to Dr Boole by my PCM. Everyone in his office was very professional and polite. A great experience.

Tim May 05 2020

Review for Dr. Boole

Dr. Hakim performed a procedure on me last week and he, as well as all the staff were friendly and professional. I was very impressed with their Covid-19 safety precautions . I am scheduled in June for a follow-up procedure. I would definitely recommend.

Johanna Espitia May 04 2020

Review for Dr. Hakim

Felt comfortable with the PA and DR Explained what they found and provided treatments. Will follow up when advised to.

Dan Mancini May 04 2020

Review for Dr. Boole

Derick May 03 2020

Review for Dr. Fahdi

I really liked her. She was very patient and checked me out thoroughly and told me that I didn’t have rheumatoid arthritis as first suspected by my GP. She even set up another appt. just in case something showed up.

Christine Riley May 01 2020

Review for Dr. Orth

Beverly May 01 2020

Review for Dr. Fry

Dr is OK. Office problems like billing, communication and refills. Will not go back

louis couto May 01 2020

Review for Dr. Brown

I love Dr. L. Franklin & her nurse Diane. They have my complete trust. They truly care about their patients and take care of them. How nice to have a physician & nurse that has my trust. May God bless and keep them.

Norma Pennington Apr 30 2020

Review for Dr. Franklin

Betty Anne Butler / Elizabeth Theobald Apr 30 2020

Review for Dr. Harbour

Cindy Bryson Apr 30 2020

Review for Dr. Rusynyk

Dr Eckert has been my doctor as well as friend for almost 22 years. I trust her completely and recommend her without hesitation.

Dianne Nolan Apr 29 2020

Review for Dr. Eckert

quick and professional

John Apr 29 2020

Review for Dr. Rush

Front office staff and back offer staff are both friendly and professional. Dr Rush will answer all of my questions in a practical manner that makes things easy to understand. He is an excellent diagnostician also. Best GP I’ve ever had. Thank you Dr Rush & staff!

Claire Dawson Apr 28 2020

Review for Dr. Rush

After many years of juggling doctors in Nashville, I recently relocated to Pensacola and was so relieved to find The Women's Group. The office is convenient and professional. Dr. Prafke and her staff are attentive and a welcome new change for me!

Sue Apr 28 2020

Review for Dr. Prafke

She's to the point, made me feel comfortable, efficient & quick. Keeps it moving - I really trust and like her.

E Apr 28 2020

Review for Dr. French

Dr. Ross is a talented physician who practices in the fields of sleep medicine and neurology His depth of knowledge is excellent He has great bedside manner and is very patience

Robert Cy Beckerman Apr 28 2020

Review for Dr. Ross

Dr. Rush and his staff are great! In office and telehealth visits have gone smoothly. He listens and addresses each of the issues I have thoroughly! I would highly recommend him.

Nita Apr 27 2020

Review for Dr. Rush

Tom Linn Apr 27 2020

Review for Dr. Morrobel

I’ve been going to Dr. Dunn for 26 years! He is the best

Apr 26 2020

Review for Dr. Dunn

Rhonda Apr 25 2020

Review for Dr. Brooks

Michelle Apr 25 2020

Review for Dr. Boole

Dr Hakim genuinely and deeply concerned about my health. Very compassionate. I’m grateful to have him as my GI doctor. His expertise serving me well. Great doctor that I highly recommend.

Adrienne Zarahn Apr 24 2020

Review for Dr. Hakim

I had a colonoscopy and the staff were excellent! It was so much different than years ago. There was much less prep and the staff were attentive with warm blankets and ensuring privacy. The Doctor was reassuring and professional. He answered all of my questions with great patience.

Irene Y Apr 24 2020

Review for Dr. Hakim

I have been coming to this WF office for many years. It has a great group of office and health tech personnel. I have always been pleased with the service.

Apr 24 2020

Review for Dr. Dunn

Dr Hakim was wonderful. It helped that the result of the procedure were positive! He answered all my questions, was calm and reassuring.

Apr 23 2020

Review for Dr. Hakim

Dr. Hakim is very considerate, patient, and nice. He doesn't rush through the office visits. He actually worked me in an office visit without an appointment, when he was seeing my husband. I couldn't believe it, because I was trying to get back to see him because I feel he is the Best!!!

Apr 23 2020

Review for Dr. Hakim

Dr. Dunn is a great doctor. He makes the time to really listen to what is going on. I can't imagine a better doctor. His staff is always warm and friendly. Appointments run on time. Love that there is a lab right at the office.

Kari Apr 23 2020

Review for Dr. Dunn

My visit with Dr Dunn was to evaluate evaluate existing health conditions and evaluate my well being. He is very thoughtful of his patients needs and concerns.

D Davis Apr 23 2020

Review for Dr. Dunn

Eric M. Peterson MD, MS (Med.), FACCD Apr 23 2020

Review for Dr. Miles

My wife and I are new patients of Dr. Rush and find West Florida to be prompt, efficient and professional. Dr. Rush takes time to listen rather than push one out the door like our previous doctor did. We're impressed so far and think we have found a practice we can be with for a long time.

Paul D. Webb Apr 23 2020

Review for Dr. Rush

Professional, thorough, informative and caring. Dr. Grammer has always been an special gift to me as a GYN doctor. He is a perfect gentlemen who answers all my questions and concerns. I am treated with respect and that means a lot to me. I highly recommend Dr. Grammer. Thank you.

Pamela Coleman Apr 23 2020

Review for Dr. Grammer

Capt. Edward D. Brown, Shalimar, FL Apr 23 2020

Review for Dr. Wolters

My visit was via video. While the bugs are being worked out of the video conferencing format, the visit went very well. Dr Rush is very patient and provided a excellent review of my blood work and other normal functions associated with my yearly physical.

Richard Swinney Apr 19 2020

Review for Dr. Rush

RJ Apr 19 2020

Review for Dr. Zavoral Jr

professional, down to earth, no long waits, thorough. I have had to a few ob-gyns in my time, and he's the best so far in the community. He will not disappoint as a doctor that you can trust and depend on.

Dana J Apr 18 2020

Review for Dr. Grammer

Apr 18 2020

Review for Dr. Ponder

Very helpful information about my pain and treatment he’s recommended. Would highly recommend him. His staff was wonderful also

Jackie Griffith Apr 17 2020

Review for Dr. Timmons

Dr. Gilmore is very professional and took his time to make certain all my needs were met.

Apr 17 2020

Review for Dr. Gilmore

Debra Monteleone Apr 16 2020

Review for Dr. Chavan

Dr. Pennington is kind, informative and knew how to calm me down. A colleague of his had to remove most of my nose due to cancer and Dr. Pennington gave me a new nose. He is very gifted AND sanitary in his encounters with me. I am grateful for him.

Debra Monteleone Apr 16 2020

Review for Dr. Pennington

Brena Potts Apr 15 2020

Review for Dr. Ham

Dr. Noellert combines the excellent skills of a great surgeon with the personality of a genuine caring human being. I have found this combination to be rare in medical providers. He is indeed unique in many exceptional ways. Just ask the Indians in Northern Arizona where he volunteers.

Dave Apr 12 2020

Review for Dr. Noellert

SC Apr 11 2020

Review for Dr. Messe

Location

Sacred Heart Hospital

5151 N 9th Ave, Pensacola, FL 32504