Poinciana Medical Center

67%

Patients that would definitely recommend
3% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

67%

Would definitely recommend
3% lower than the national average

Poinciana Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Poinciana Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

I have been a patient of dr. Barrett for some time now. He basically saved my life twice already. After living in different states and being seen by different cardiologists, he is the only one that got my medication straight and my arrhythmia under control. I can never say thank you enough.

Ana Fernandes Jul 13 2020

Review for Dr. Barrett

Office was clean and staff was friendly. Dr. Maniam was professional, explained his thoughts and opinions very clearly and I felt comfortable with his decisions and conclusions. Asked questions and listened well.

Jul 10 2020

Review for Dr. Maniam

Wilfred Quinones Jul 10 2020

Review for Dr. Mathias

Dr. Kim is very thorough!

Jul 08 2020

Review for Dr. Kim

He and his staff were wonderful, kind and compassionate, to me and my special needs daughter. As a first appointment I was impressed.

Genevieve Milito Jun 29 2020

Review for Dr. James

Jun 28 2020

Review for Dr. James

La atencion es muy cordial todas las asistentes son muy atentas . El Dr Perez es suave y rapido .

Jun 25 2020

Review for Dr. Perez

Dr Fernandez is amazing. I am really upset that she has to leave her practice with Dr Concepition! I will follow her anywhere. ( husband too) So will many many of the people in my community!

Mary Jun 24 2020

Review for Dr. Fernandez

Deb Connell Jun 23 2020

Review for Dr. Fernandez

NINA KAROLEV Jun 21 2020

Review for Dr. James

i had terrible pains that made me miserable. He expressed empathy and concern every time I went to see him. I am more than thankful for having a doctor like him. I will continue to see him and definitely recommend him to others!

Cammy Jun 19 2020

Review for Dr. Gyang

Listened and answered questions. He is a friendly person.

Jun 18 2020

Review for Dr. Ferdinand

Awesome

Jun 11 2020

Review for Dr. Zullow

Had two instances in 30 days with no or poor response time from his staff. At today's visit when I complained there was no empathy. He told me I was welcome to seek medical care from another provider. NOT Acceptable

Jun 06 2020

Review for Dr. Shamim

Betty Houle Jun 03 2020

Review for Dr. Nunez

May 31 2020

Review for Dr. Cartwright

Exceptional care. Dr. Is a great diagnostician. Staff is very friendly and accommodating.

John J. Browne May 30 2020

Review for Dr. Mumtaz

Dr Ntim is awesome. He explains everything in detail. Takes his time to make sure you understand everything about your condition and treatment. I highly recommend him and I have to other. You rock Doc!!!!!

CINDY DIAZ May 29 2020

Review for Dr. Ntim

Exelent MD. The best, professional, charismatic and full knowledge in his campus. He helped me improve my quality of life. Good bless him.

Ayuris Duran May 26 2020

Review for Dr. Gyang

Dr. Kumar is a great doctor and one of the nicest I have met. He knows what he is talking about and knows much about medical topics. He and his staff are very friendly. A great listener and shows attention to detail.

May 25 2020

Review for Dr. Kumar

Patti Mathews May 23 2020

Review for Dr. Dinh

?? percent recommend this wonderful Doctor he is amazing and professional yet . I am truly blessed by him and his staff. Great office . I appreciate all the kindness and care. Thank you

Judith Wilbur May 19 2020

Review for Dr. James

Wonderful in every way!!

Pamela Morris May 18 2020

Review for Dr. Umeh

Very helpful and compassionate. Makes himself available when needed.

May 13 2020

Review for Dr. Shamim

May 13 2020

Review for Dr. Soni

Professional doctor , good staff they can answer all questions you want with knowledge

May 12 2020

Review for Dr. Cartwright

Diane D. May 09 2020

Review for Dr. Dinh

Brooke May 06 2020

Review for Dr. Warren

staff was excellent as always and Dr Kieran took the time to talk to me about my options and procedures

arlen miller May 04 2020

Review for Dr. Kieran

Dr. Ross is such a knowledgeable empathetic doctor! Love her!

Kimberly Sheerin May 02 2020

Review for Dr. Ross

Yes

Marion Bardman Apr 27 2020

Review for Dr. Raju

Apr 26 2020

Review for Dr. Kim

Alan Anderson Apr 25 2020

Review for Dr. Maniam

Informative, friendly persons at desk and nice visit with doctor. Will be seeing him again.

Apr 23 2020

Review for Dr. James

Excellent care provider.. on time for appts and follows up to assure I get quality care.

Canada Apr 23 2020

Review for Dr. Alabi

Marketta q Urena Apr 22 2020

Review for Dr. Stewart

I have nothing but the best to say about Dr Barrett. I've been a patient of his and CVA for over 15 years.

Raymond R Robinson Apr 19 2020

Review for Dr. Barrett

Apr 16 2020

Review for Dr. Reino

I had a great first visit with Dr Kieran! I was sent by my primary to have a injury looked at. He was very professional and explained everything he was doing.

Apr 11 2020

Review for Dr. Kieran

Doctor does not listen to patient. Doctor did not release records to (2) other clinics when asked by via fax or otherwise. Infection got worse instead of better. Nothing but problems. Only got better when switched to a different doctor.

Apr 09 2020

Review for Dr. Gangina

Apr 08 2020

Review for Dr. Gangina

Dr. S has been my dr. 20+ years. He has always taken good care of my health. A perfect balance of clinical professionalism and a down to earth human touch.

Mar 28 2020

Review for Dr. Mumtaz

Lawrence P. Weinberger March 19, 2020 Mar 19 2020

Review for Dr. Dinh

RonH. Mar 19 2020

Review for Dr. Dinh

He was great

Mar 18 2020

Review for Dr. James

Welcoming atmosphere and friendly service!

Tanya Gaines Mar 18 2020

Review for Dr. James

Dr. Cartwright and his office staff are awesome! Doctor is very efficient and great sense of humor to put you at ease. I have immense confidence in him! His staff is very patient and friendly. They can answer all your questions with knowledge! Highly recommend!

Mar 17 2020

Review for Dr. Cartwright

Michele Baker Mar 15 2020

Review for Dr. Shah

Back when he was in Southwest Ga (Thomasville) he messed up my momma stomach and I head about a couple others doing hernia repairs. Now the top part of her stomach pokes out like a big ball.

Upset Daughter Mar 13 2020

Review for Dr. Kieran

I Doctor lama Has been my Doc since May 2014 He has been excelente

yobana heaslip Mar 10 2020

Review for Dr. Lama

Smolder Mar 10 2020

Review for Dr. Soni

The care I received from Dr. James and all staff of was extremely professional and polite! He is very patient and dedicates time to listen to me as a patient. Definitely I recommend Dr. James!

Johanna Figueroa Mar 09 2020

Review for Dr. James

I had a bad heel spur. Dr Perez operated a few days later with no complications. I could have lost the tendon which would have made things worse. I would see him again if I ever have trouble even though I can go to the VA.

Robert Van Pala Mar 08 2020

Review for Dr. Perez

He is great, always very courteous and polite.

Betty Cobley Mar 06 2020

Review for Dr. Avashia

Great

Marilyn B. Mar 05 2020

Review for Dr. Ferdinand

In the beginning i was very nervous. But the smoothness in his voice made me feel i had nothing to worry about.

Trunnette T. Mar 04 2020

Review for Dr. Alkass

Oh, he is so smart and has so many skills!! I wish I would have known him when my Dad had a stroke because of the eye doc my Dad went to didn't know he was stroking. Mont is a Neurologist and more!!

Nancy Mar 04 2020

Review for Dr. Cartwright

Dr. Andah cared! He was aware of my health and history with miscarriages and made sure he did everything in his power to just be there and aware. He was always available when I had questions throughout my pregnancy. He is an amazing Doctor and I will always recommend him to others.

T. P. Feb 26 2020

Review for Dr. Andah

Very professional

Priscilla H. Feb 25 2020

Review for Dr. Andah

Feb 23 2020

Review for Dr. Shaik

I did not know enough about the procedure recommended to ask pertinent questions. Dr. Kieran answered all my questions asked, and explained in simple terms the steps anticipated.

Renata Reed Feb 13 2020

Review for Dr. Kieran

Renata Reed Feb 11 2020

Review for Dr. Shamim

Dr. Ferdinand is one who cares and listens attentively when I’m telling her of the problems I’ve been experiencing with my womanhood. I appreciate her greatly for being committed to the patients she signed up to care for.

Celeste H. Feb 10 2020

Review for Dr. Ferdinand

I had a hysterectomy was very clear and treated

E. M. Feb 07 2020

Review for Dr. Andah

Excellent doctor and very caring

Feb 06 2020

Review for Dr. Zaffar

My experience was fantastic, he listened to me and is working with me on things.

Ashlie A. Feb 06 2020

Review for Dr. Andah

This was my first visit to this office. The entire experience was good from check in. I liked the doctor a lot. He allowed plenty of time for my visit and questions. His medical assistant was very nice. I would recommend others to go there.

C. A. Feb 06 2020

Review for Dr. Alkass

He was very nice

M. R. Feb 06 2020

Review for Dr. Alkass

Madeleine D. Feb 06 2020

Review for Dr. Ferdinand

Very kind, unstandable, lets you ask questions!

Kalli S. Feb 05 2020

Review for Dr. Alkass

N Almeyda Feb 03 2020

Review for Dr. Fernandez

The staff was very nice and the doctor was very informative Iam very glad I found this place

Feb 03 2020

Review for Dr. James

Feb 03 2020

Review for Dr. James

Dr Alkass is an AMAZING doctor. He really goes above and beyond for his patients. I highly recommend him to anyone seeking a doctor that has great bedside manner, can make a joke and yet remain totally professional. I love my team of doctors and trust him completely. Would not go anywhere else!!

N. Skriver Jan 28 2020

Review for Dr. Alkass

Jan 27 2020

Review for Dr. James

Excellent Doctor. He takes all the time required to explain what is the situation and the course of action. The whole staff is very kind and always offer excellent service. He is the best gastroenterologist I have ever visited. Highly recommend.

Carlos Quinones Jan 27 2020

Review for Dr. James

Jan 25 2020

Review for Dr. James

Excellent Md and team

Carlos Cruz RN Jan 20 2020

Review for Dr. James

I am not having a good experience with highsmith still in pain from my surgery

Jan 15 2020

Review for Dr. Highsmith

Mike in Winter Garden - Jan 12 2020

Review for Dr. Soni

The Emmerts Jan 11 2020

Review for Dr. Andah

Duane Greer Jan 06 2020

Review for Dr. Dinh

I initially saw Dr.Elton when I was in the hospital and I followed up with him and he didn’t even spend 2min to discuss my asthma...he made me feel like I was just another patient making him money ?? I would NOT recommend this non caring man to be your doctor!

Jan 04 2020

Review for Dr. Elton

FL - Jan 03 2020

Review for Dr. Elton

Dec 28 2019

Review for Dr. Shamim

Mary Goodwin Dec 28 2019

Review for Dr. Dinh

Nickerson Mancio Dec 27 2019

Review for Dr. Kieran

She seems knowledgeable but I felt very rushed with our appointment. It’s difficult to reach someone at the office or get a call back.

Dec 27 2019

Review for Dr. Fynn

conway sc Dec 21 2019

Review for Dr. Highsmith

christine crossman Dec 20 2019

Review for Dr. Dinh

Very caring doctor

Dec 18 2019

Review for Dr. Zaffar

Great!!! He took a long time listening to my husband's medical history and made appropriate suggestions about continuing health care.

Debby C Dec 13 2019

Review for Dr. Campbell

Worst Dr in the entire world, rude, smug and will not help you. All he does is refer you out to a specialist that cost tons of money. DO NOT GO TO THIS DR!!!!!!

Nathan Murray Dec 12 2019

Review for Dr. Campbell

Michael T Miller Nov 25 2019

Review for Dr. James

Dr Peraglie was a life saver for me. He did scar removals and later a intestinal resection due to extensive scar due to a prior surgery. He further referred me to another doctor for additional necessary surgery. He is a caring, professional and attentive doctor.

Miguel Buddle Nov 24 2019

Review for Dr. Peraglie

Dr. Dihn did a total rt. hip replacement on me and I could not be happier. He has a great bedside manner and talks, explains to you in a way that a layperson can understand. I thankfully and graciously would recomend him to anyone with hip, knee, or shoulder problem.

Robert Vandenberg Dundee, FL Nov. 21, 2019 Nov 22 2019

Review for Dr. Dinh

Location

Poinciana Medical Center

325 Cypress Pkwy, Kissimmee, FL 34759