Memorial Hospital Jacksonville

63%

Patients that would definitely recommend
7% lower than the national average


Memorial Hospital Jacksonville is a medical facility located in Jacksonville, FL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021, 2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2022)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Cranial Neurosurgery Excellence Award™ (2022)

Superior clinical outcomes in cranial neurosurgery

Labor and Delivery Excellence Award™ (2021)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2021)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

63%

Would definitely recommend
7% lower than the national average

Memorial Hospital Jacksonville

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Memorial Hospital Jacksonville

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Hemorrhoids bothering me with bleeding

George Rob Whiteman Oct 26 2021

Review for Dr. Crean

Dr. Acevedo is an amazing Doctor. He’s very knowledgeable and set my mind at ease by answering my questions. I was referred to him by a friend. And I would highly recommend him!

AW West Oct 26 2021

Review for Dr. Acevedo

I had lumbar stenosis and was living with pain for months. Dr Petr and his team performed successful surgery 3 months ago. His nurses, Greg, in particular were extremely helpful in my recovery.

Oct 23 2021

Review for Dr. Petr

Dr. Galan is an awesome doctor. He takes this time to explain the procedure and post op. The wait time in the office can take a little too much time, but overall it's a very good experience.

Mike Oct 22 2021

Review for Dr. Galan

Ralph Mckinney Oct 22 2021

Review for Dr. Hakim

Location

Memorial Hospital Jacksonville

3625 University Blvd S, Jacksonville, FL 32216

Frequently Asked Questions

Where is Memorial Hospital Jacksonville located?

Has Memorial Hospital Jacksonville won any recent awards from Healthgrades?

Does Memorial Hospital Jacksonville score well in safety ratings?