Mayo Clinic

91%

Patients that would definitely recommend
21% higher than the national average


Mayo Clinic is a medical facility located in Jacksonville, FL. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2020, 2019, 2018)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Stroke Care Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Prostate Surgery Award™ (2018)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Cranial Neurosurgery Excellence Award™ (2018)

Superior clinical outcomes in cranial neurosurgery

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Death following a serious complication after surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10
19% higher than the national average

91%

Would definitely recommend
21% higher than the national average

Mayo Clinic

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%63%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Mayo Clinic

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%73%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

Aug 06 2020

Review for Dr. Vishnu

Paul McGuire Jul 24 2020

Review for Dr. Coe

Excellent doctor. Was able to solve my husband’s problem .

Jul 23 2020

Review for Dr. Mansur

Dr Patel is a very nice guy. He is also extremely knowledgeable in his field. He is also very intelligent. He has a great bedside manner. He explains things so that you can understand. He is one of the best doctors I have ever seen and I have seen a lot of doctors in my life.

Helena B Jul 23 2020

Review for Dr. Patel

Andrew Jul 22 2020

Review for Dr. Dobalian

Juanita Finney Jul 22 2020

Review for Dr. Petrou

Fantastic surgeon that removed my section of colon with diverticulitis. Mayo was a great choice for me to drive to and the entire team was wonderful.

David Neely Jul 15 2020

Review for Dr. Colibaseanu

Dr. Mills is very attentive to his patients. He listens to you and you don't feel rushed during your appointment. He's very thorough. I finally visit the Dr. without experiencing "white coat" syndrome...no more panicked attacks or hypertension.

Jul 11 2020

Review for Dr. Mills

Mayo Clinic has a great team of Sarcoma Specialist that are up to date on the latest education. This team including Doctor Attia, have provided great care and would highly recommend him and the facility. Doctor Attia provides a great amount compassion and knowledge for his sarcoma patients.

Caleb D. Jul 10 2020

Review for Dr. Attia

DR. SHI PERFORMED A WEIL OSTEOTOMY AT MAYO CLINIC, JACKSONVILLE ON MY RIGHT FOOT. I WOULD RATE HIS ABILITY AS A SURGEON: SUPERIOR.

JACQUELINE CARR Jul 09 2020

Review for Dr. Shi

Excellent doctor! Very polite and extremely dedicated. He explained and educated us on my mom’s disease. Highly recommend him and looking forward to working with doctor Toskich.

Manushaqe Didati Jun 30 2020

Review for Dr. Toskich

I had a video consultation today with Dr Kusumoto, I was anxious prior to the video session. Dr Kusumoto put me at ease immediately and look forward to my procedure.

Barbara LaVelle Jun 26 2020

Review for Dr. Kusumoto

He's a wonderful doctor!!

Jun 26 2020

Review for Dr. Festic

A very good doctor, very thorough and emphasizes prevention of high blood pressure stroke heart attacks and diabetes, very kind and explains everything so I could understand the problem and the treatment!I wish all doctor s would be like him!

Michelle Jun 23 2020

Review for Dr. Dobalian

Ty Demuynk Jun 18 2020

Review for Dr. Attia

Derrel Murkerson Jun 18 2020

Review for Dr. Attia

Great family physician! He is so caring and I’m shocked how much work he puts in to my care, speaking directly to labs, imaging centers, and other medical specialists to discuss his/my specific concerns, and what he/we expect from them. I feel like a VIP!!! I love Dr G. And Frances, too!

Paul Jun 17 2020

Review for Dr. Galiano

Derrel Murkerson Jun 11 2020

Review for Dr. May

Dr. Rajpal was my Dr. but Not anymore! She doesn't listen to the patient...didn't even look at me, when I spoke!! Very poor side manners!! Too bad, since I came to her with high hopes, given that she is a woman...I thought I would get better care! What a mistake!! :(

Marta E. Hardy Jun 10 2020

Review for Dr. Rajpal

Dr. Lewis absolutely saved my life. She found my pancreatic cancer when other doctors said my test was inconclusive and that I should wait. Dr. Lewis insisted that the test be repeated. She saved my life and I will forever be grateful!!

May 30 2020

Review for Dr. Lewis

Unkind and has no compassion. Writes false notes in patients records. Refuses to see the whole picture of what patients deal with. Would not recommend him whatsoever! Huge waste of time and energy.

May 29 2020

Review for Dr. Lundy

He’s very nice & explains things well. Definitely 5 stars!

Virginia (Ginny) Fleenor May 28 2020

Review for Dr. Hurdle

Was amazing and helped me through my difficult mental state just before surgery. I am very thankful we crossed paths that day! Empathy and compassion goes a long ways and a must for some to have. Thank you Dr. Cruz

Peacock May 28 2020

Review for Dr. Cruz

May 22 2020

Review for Dr. Attia

K May 22 2020

Review for Dr. Berianu

Unimpressed. Little to no bedside manner. Unable to relate to patients. Rigid. Impatient. No respect for the patient in front of him. Harsh.

Disrespectful. May 16 2020

Review for Dr. Flipse

X

C May 14 2020

Review for Dr. Coe

Sherri Green May 03 2020

Review for Dr. Coe

Ashley Apr 30 2020

Review for Dr. Mauricio

Couldn’t have asked for better care . I’m planning on getting my other knee replacement with Dr wilke as well

Apr 28 2020

Review for Dr. Wilke

Great doctor. Took command of the situation and spoke to me with a very soothing and reassuring tone which helped me when I was in the emergency room and unsure of what was going on. Clearly the type that maintains a positive outlook regardless of circumstances

Apr 27 2020

Review for Dr. Thompson

When I first went to Dr. Rivera 14 years ago my doctors were stumped as to what was wrong with me. After 3 hours into a 30 minute appointment he told me what was wrong. He did days of tasers to confirm it. He is fantastic!!

Apr 25 2020

Review for Dr. Rivera

RTV Apr 24 2020

Review for Dr. Bagaria

Mary Lake Apr 24 2020

Review for Dr. Chhabria

JW Sayre, MD Apr 23 2020

Review for Dr. Meschia

Dr Haddad was my Doctor when I had my Transplant almost 10 years ago . I was a very sick man and he sat by my bed side for 24 hours . And with his knowledge and experience he and his staff saved my life I will be forever indebted to him thank almighty God for Dr Haddad my favorite Dr in the world

Diaab Numan Apr 13 2020

Review for Dr. Haddad

Wonderful doctor, extremely professional, attention to details, Lets you explain what you are experiencing, before asking questions. Surrounded with a a great staff.

Jose R Rivera Lopez Apr 09 2020

Review for Dr. Coe

Very negative experience in all aspects ie knowledge, attention to detail, rude, poor follow thru. I am a physician and have seen cardiologist before . Looking at the training listed it does not appear that he is a board certified in Cardiology

zurk Apr 03 2020

Review for Dr. Trejo-Gutierrez

BillDeb411 Apr 03 2020

Review for Dr. Dora

I am a 67 y/o w/w. I have multiple autoimmune issues, am a cancer survivor, I’ve had two hip replacements, and a few other minor surgeries. Dr. Edwards (& his PA Amanda & staff) are professional, courteous, empathetic and knowledgeable.

Randi Andersen Apr 02 2020

Review for Dr. Edwards

Wendy Willis Mar 22 2020

Review for Dr. Petrou

BAV, Atlantic Beach, FL Mar 20 2020

Review for Dr. Chen

Dr. Coe really listens to my complaints. Very helpful in solving your issues. Very nice and patient. Very easy to talk to and very down to earth, explains well.

Mar 18 2020

Review for Dr. Coe

Dr Asbun is the best! He along with Dr. Mody saved my husband's life when everyone else gave us no hope. He is patient and kind and truly cares about his patients and their families.

Kerry Julich Mar 17 2020

Review for Dr. Asbun

very professional Nephology, excellent bed side manner, very cool doctor

Mar 12 2020

Review for Dr. Mansur

Lung Transplant excellent surgeon good communications with patient has humility rare in a surgeon.

Neal Singer Mar 07 2020

Review for Dr. Thomas

Super nice, personable doctor. Very compassionate.

Mar 05 2020

Review for Dr. Asbun

Very knowledgeable and explained everything to me to understand.

Mar 04 2020

Review for Dr. Vishnu

I had TKR with Dr. Blasser. I am back playing tennis four times a week, lifting weights, swimming, biking and playing with grandchildren on the floor with no issues. I am 68 years old. I felt the whole Mayo Clinic operation was perfect from the nurses to admittance to PT. Dr. Blasser was awesome.

Mar 02 2020

Review for Dr. Blasser

Vin Feb 25 2020

Review for Dr. Coe

Feb 24 2020

Review for Dr. Mira-Avendano

Feb 22 2020

Review for Dr. Mills

Great in office, but zero in follow up. Never calls back. Delays for days or weeks till a call back, no matter how many messages left. You van never get a live person, just voice mail

Feb 20 2020

Review for Dr. Coe

Very good. Communicated frequently, concisely, and shared his opinion and recommendations going forward.

Feb 14 2020

Review for Dr. Bragg

PL Feb 14 2020

Review for Dr. Mallea

Wonderful doctor. Interested in what was going on!

Brenda Smith Feb 09 2020

Review for Dr. Coe

Sarah Feb 04 2020

Review for Dr. Blasser

I had my right hip replaced July 2007 - My hip has popped out 4 times in one year ,,,, Why??? popped out in 1919 and 2019. I am now seeing another specialist for another surgery. Kathleen Borgaro Edgewater, Fl. January 30th 2020.

Kathleen A. Borgaro Jan 31 2020

Review for Dr. Blasser

Raymond Jan 30 2020

Review for Dr. Sherman

Intimidating Jan 22 2020

Review for Dr. Whalen

Excellent experience with Dr. Raimondo and all the staff in the Davis Building at Mayo. Worth the three hour drive to find out surgery was unnecessary as my husband and I had suspected. Dr Raimondo listened, was thorough, and has an excellent bedside manner.

Steph Pruitt Jan 17 2020

Review for Dr. Raimondo

Jan 12 2020

Review for Dr. Yataco

Dr Coe is very nice, kind, and attentive. She really pays attention to your complaints and she comes up with the best solution to help you get better.

Jan 12 2020

Review for Dr. Coe

Karina Ugarte Dec 31 2019

Review for Dr. Palmer

Excellent

Na Dec 30 2019

Review for Dr. Terkonda

Peter in New Smyrna Beach - Dec 26 2019

Review for Dr. Dora

Doanld Kelley Dec 14 2019

Review for Dr. Williams

Glen Murray Dec 14 2019

Review for Dr. Dobalian

Pamela J Dec 13 2019

Review for Dr. Dobalian

Sherry Pearson Dec 13 2019

Review for Dr. Edwards

Dr. Coe was very patient and informative. She even caught a mistake made by one of her colleagues.

Dec 12 2019

Review for Dr. Coe

Brutal rapport with patients Make no appointments with this hostile practitioner.

Hostile Dec 07 2019

Review for Dr. Dobalian

Always excellent.

Dec 06 2019

Review for Dr. Dorairaj

Dr. Shi performed surgery on my foot the day before Thanksgiving. He was very personable, and came by recovery to show me an x-ray of what he had done. It’s been 3 days, and I’m feeling great!

Chuck Guffey Dec 01 2019

Review for Dr. Shi

Excellent doctor. Gave me hope. Did not dismiss me like another specialist did. Listened to me. Understood what potential transplant patients will go through. I was ready to go to another hospital but she is the reason I am staying.

Nov 27 2019

Review for Dr. Harnois

Destroyed knee Nov 20 2019

Review for Dr. Sherman

Nov 20 2019

Review for Dr. Broderick

Very thorough does many tests to find exact cause of pain I had a quick recovery from the lengthy. surgery I needed

Patti Butters Nov 20 2019

Review for Dr. Deen

Removed Prostate, post op check ups

Dave Nov 19 2019

Review for Dr. Pak

Great history. Listened. Answered all my questions.

Claudia Libertin Nov 18 2019

Review for Dr. Libertin

Rude and arrogant.

Nov 14 2019

Review for Dr. Abril

Nov 13 2019

Review for Dr. Coe

Dr. Colibaseanu fixed be up beyond my expectations! I am thankful for his professionalism, patient relationship, and especially the procedure results! I definitely recommend him!

Nov 12 2019

Review for Dr. Colibaseanu

Doesn’t stand behind his patient.

Nov 09 2019

Review for Dr. Picco

Dr. Berianu is certainly knowledgeable but she appeared to be rushed during the visit. I did not feel comfortable with her at all.

Paula Ali Nov 05 2019

Review for Dr. Berianu

Oct 28 2019

Review for Dr. Cheshire

Dennis Williamson Oct 26 2019

Review for Dr. Abril

Amazing gastroenterologist; Mayo should be grateful to have him. Thorough, kind and compassionate care; a Mayo rarity.

Oct 19 2019

Review for Dr. Devault

Like this doctor would rather be anywhere else. To fast. Left in a hurry.

Jen Oct 18 2019

Review for Dr. Robertson

Laparoscopic bilateral inquinal hernia repair

Larry Kupper Oct 17 2019

Review for Dr. Bowers

Dr. Wadei offered clear explanation of what was the reason behind my infirmity, clarified the mechanism for it, and answered all my questions.. His treatment worked well. thanks

Sam Oct 09 2019

Review for Dr. Wadei

Oct 07 2019

Review for Dr. Mauricio

Chris (Gloversville, NY) Oct 02 2019

Review for Dr. Attia

I have been a patient of Dr. Palmer for over 2 years, where he has treated a very rare genetic liver disease I have. He is very knowledgeable and encouraging with my treatment. I would highly recommend him.

Janet Oct 01 2019

Review for Dr. Palmer

Tim Oct 01 2019

Review for Dr. Peinado

Excellent Care and he really makes sure all your questions and concerns are addressed and answered. Highly recommend him for any Dermatology concerns.

Colin Ryan in Orlando, FL - Sep 28 2019

Review for Benjamin Latimer

Location

Mayo Clinic

4500 San Pablo Rd S, Jacksonville, FL 32224

Frequently Asked Questions

Where is Mayo Clinic located?

Has Mayo Clinic won any recent awards from Healthgrades?

Is Mayo Clinic highly rated with patients?