Mayo Clinic

91%

Patients that would definitely recommend
21% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2019, 2018)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2019, 2018, 2017)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019, 2018, 2017)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2019, 2018, 2017)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Joint Replacement Award™ (2019, 2018, 2017)

Superior clinical outcomes in knee and hip replacement

Stroke Care Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Prostate Surgery Award™ (2018)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Cranial Neurosurgery Excellence Award™ (2018, 2017)

Superior clinical outcomes in cranial neurosurgery

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Cardiac Care Award™ (2017)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Critical Care Award™ (2017)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Neurosciences Excellence Award™ (2017)

Superior clinical outcomes in stroke care and neurosurgery

Vascular Surgery Excellence Award™ (2017)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery

2 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10
19% higher than the national average

91%

Would definitely recommend
21% higher than the national average

Mayo Clinic

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%88%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Mayo Clinic

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%73%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Mayo Clinic

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Providers

Dr. Ejigayehu Abate, MDEndocrinology, Diabetes & Metabolism
Dr. Ejigayehu Abate, MD
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
Dr. Michael Albus, MDEmergency Medicine
Dr. Michael Albus, MD
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
Dr. Francisco Alvarez-Aquino, MDCritical Care Medicine
Dr. Francisco Alvarez-Aquino, MD
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
Dr. Vichaya Arunthari, MDCritical Care Medicine
Dr. Vichaya Arunthari, MD
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
Dr. Horacio Asbun, MDHepatopancreaticobiliary Surgery
Dr. Horacio Asbun, MD
8900 N Kendall Dr Miami, FL 33176undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
Jessica Baker, MSNNursing (Nurse Practitioner)
Jessica Baker, MSN
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4201 Belfort Rd Jacksonville, FL 32216undefined mi
2370 3rd St S Ste 2 Jacksonville Beach, FL 32250undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
Dr. Victor Bernet, MDEndocrinology, Diabetes & Metabolism
Dr. Victor Bernet, MD
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi
Dr. Michael Boniface, MDEmergency Medicine
Dr. Michael Boniface, MD
4500 San Pablo Rd S Jacksonville, FL 32224undefined mi

Location

Mayo Clinic

4500 San Pablo Rd S, Jacksonville, FL 32224