Highlands Regional Medical Center

69%

Patients that would definitely recommend
1% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10
8% lower than the national average

69%

Would definitely recommend
1% lower than the national average

Highlands Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Highlands Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Kathy Aug 06 2020

Review for Dr. Chaudhri

Suffered with severe foot pain. The dr. Identified the problem as heel spur. Tried injections with limited success. Resulted in surgery. Staff is great. Surgery was successful. Almost no pain throughout.

Aug 05 2020

Review for Dr. Rivero

I am 75 years old with a history of cancer. Dr Arciola has been treating me for years. My last 2 tests came back cancer is not detectable. Staff Jamie and Elizabeth are very proficient and kind. I always have lots of questions for the doctor and he answers them all. Best urol I have found.

Harry Aug 04 2020

Review for Dr. Arciola

Dr. Maxwell is a true sweet heart., I've been a patient of his for a few years. Every time I see him he listens to my concerns and always answer my questions, and he is never in a rush, this means a lot!

Danielle Smith Aug 03 2020

Review for Dr. Maxwell

Dr. Alvarez and his team are very careful, caring, thorough and expert in their field. My outcome for two hip replacements could not have been better. I would definitely recommend him to everyone.

Aug 03 2020

Review for Dr. Alvarez

Jul 30 2020

Review for Dr. Nelson

Other than Jenna, the master scheduler, who was rude and very harse on every call, all staff were courteous and caring. All went well with surgery.

Keith Carmany Jul 29 2020

Review for Dr. Alvarez

results of blood test and check up . I also had a talk about something I was concerned about. Dr . Midence checked and had me an appointment 2 days later I went for a test and was very relieved after the test.

Peter L. Snay Jul 25 2020

Review for Dr. Midence

I will recommend Dr. Alvarez to my family and friends. Heis very kind and plesent talk He answers question's. Checks on you after your procedure. He is a great Doctor. With a very good staff. Sharon Reinhold

Sharon A Reinhold Jul 23 2020

Review for Dr. Alvarez

My mother has gone to Dr. Hearn for years and just loves him. He is caring, friendly and always has the patient's welfare in mind.

Jul 23 2020

Review for Dr. Hearn

I would definitely recommend Dr Alvarez to anyone with knee or joint problems. He explained exactly what my problem was and how the total replacement will fix it.

Dave T Jul 23 2020

Review for Dr. Alvarez

Very professional.

Edward Morgan Jul 22 2020

Review for Dr. Midence

Jul 21 2020

Review for Dr. Joshi

Great doctor and office staff, friendly, concerned and on time

Murray R Williamson Jul 21 2020

Review for Dr. Athappan

Dr Alvarez and his team provided wonderful care for my hip replacement surgeries. I had minimal bruising and pain, and was impressed by the way the surgeries were performed. Dr Alvarez and his team were very good at answering questions after the surgeries.

Jul 20 2020

Review for Dr. Alvarez

Dr. Guerra is a wonderful doctor; however his staff is extremely rude and incompetent.

Regina Jul 18 2020

Review for Dr. Guerra

Saw Dr. first time 'bout week ago, was pleased that the wait time was not long either in the lobby or in the exam room. Dr. was very through with exam. Took time, I did not feel rushed as with some other Dr. I would recommend this Dr. Staff was very nice and friendly.

Brandy L. Jul 15 2020

Review for Dr. Midence

Dr. Karas is a wonderful cardiologist and a kind, caring human being. We are lucky to have him here in Melbourne, FL and I feel blessed to be under his care...

William S. Jul 14 2020

Review for Dr. Karas

Dr Alvarez and his staff are the very best there is. Excellent care all around. Highly recommend him. I had Left Total Knee Replacement and have had the best outcome. Completely recovered in 6 months. It's like I never had the surgery. Thanks so much to everyone involved in the process.

Jim Daigneault Jul 09 2020

Review for Dr. Alvarez

Very friendly from 1st visit to the end. All the staff was extremely nice. Wish he could be my full-time physician.

Jul 02 2020

Review for Dr. Alvarez

The entire process of my knee replacement has been easy and amazing thanks to Dr Alvarez and his team. They are top notch!

Jul 01 2020

Review for Dr. Alvarez

I have had the best care possible Dr Alvaraz and his staff were always available with answers to any all questions that I had. My special thanks to Monika. Richard who woke me up after the procedure. Allen who helped me get to the car on my way home. Nothing But The Best

Harry Buffkin Jun 30 2020

Review for Dr. Alvarez

Gladys E Morales Jun 30 2020

Review for Dr. Alvarez

Patrick C Jun 29 2020

Review for Dr. Parnassa

Dr. Lacson is very caring and personable. I feel 100% comfortable receiving my medical care from him.

Frank Jun 29 2020

Review for Dr. Lacson

Great Doctor. Very professional and friendly. Visited with out appointment and was available to see me immediately. Always available. Took care of my situation right away. Highly recommend.

Jun 26 2020

Review for Dr. Joshi

The doctor and his team have developed a system to make it as easy as possible to deliver a top-notch experience for an unpleasant procedure.

Chuck Lyons Jun 26 2020

Review for Dr. Alvarez

Dr. Chaudhri is a no nonsense doctor. If you do what he tells you the outcome will be what you expect

Larry V. Jun 24 2020

Review for Dr. Chaudhri

He’s my hero ! I have crohn’s. I was sick for 10 years! I started going to him 20 years ago and I’ve been well ever since.

J Thompson Jun 22 2020

Review for Dr. Ferretti

Carol Lake Jun 22 2020

Review for Dr. Alvarez

I’m so pleased with the Dr. and his staff, glad I found them and look forward to a long association with them, recommend highly.

Artie Giordano Jun 22 2020

Review for Dr. Pobi

Dr. Midence has been my primary physician for many years. He always takes time to explain all issues and answer all my questions. I highly recommend Dr. Midence to all. His staff is very kind and considerate.

Betty L Simmons Jun 22 2020

Review for Dr. Midence

Dr. Patel, is a good doctor. He is extremely knowledgeable. He is a great gastroenterologist. He can do endoscopic ultrasound, which no one else in this county can do.

Jun 21 2020

Review for Dr. Patel

Listened while explaining what was going on. Very helpful. Will continue with Dr Pobi! Thank you!!

James Vernon Jun 21 2020

Review for Dr. Pobi

She takes her time, you don’t feel rushed. She listens well and is very thorough.

B.Braman Jun 17 2020

Review for Dr. Saint-Fleur

Dr. Alvarez did my knee replacement. I was amazed on how fast i was up and around. I can't wait for him to do my other knee. He gives top notch care.

Luisa J SWENSEN Jun 17 2020

Review for Dr. Alvarez

Jan Jun 17 2020

Review for Dr. Alvarez

KNEE REPLACEMENT IN 2014, EXCELLENT JOB! CAN NOT EVEN SEE THE ENTRY SCAR.HAVE NEVER HAD TO CHECK BACK WITH DR. CHAUDHRI. BEST SURGEON I HAD TO WORK WITH.

DAVID MUNRO Jun 16 2020

Review for Dr. Chaudhri

I did not have a long waiting period. Dr. Midence is friendly, competent, easy to understand, he listens to what I have to say. I am very pleased with his office staff and Dr. Midence. I would recommend him highly to anyone who need a good and friendly doctor.

Marta Jones Jun 16 2020

Review for Dr. Midence

Carolyn Fickes Jun 15 2020

Review for Dr. Ahmed

Visits are seemless. Staff quick to respond. Very short waiting time. Staff alert to needs and care. Dr. Pobi always pleasant and caring to needs. Treats us like royalty. Best decision made was choosing this office.

bonnie barnes Jun 12 2020

Review for Dr. Pobi

From the first visit with Dr. Alvarez I felt he would give me more comfort and a happier life. Since my first knee surgery I am happy to say it's true. Looking forward to the second knee surgery this date. Dr. Alvarez and his staff are wonderful.

William E. Federspiel Jun 10 2020

Review for Dr. Alvarez

Mary Beth Jun 10 2020

Review for Dr. Alvarez

Dr. Guilda Saint-Fleur is WONDERFUL. Takes her time, listens, answers all questions. She’s a keeper. I can’t say enough about how great she is. And my husband is a patient of Dr. Paul Saint-Fleur and thinks very highly of him. Linda Richmond, Sebring, FL

Linda & Dan Richmond, Sebring, FL Jun 09 2020

Review for Dr. Saint-Fleur

Everything was so organized and getting home the same day, well that was remarkable!!

Joyce Hands Jun 09 2020

Review for Dr. Alvarez

Pamela Cross Jun 09 2020

Review for Dr. Alvarez

Very knowledgeable Doctor. Dr. Ware takes the time to listen and understand complaints. Office and medical staff are pleasant and helpful with referrals and general duties. I highly recommend Dr. Ware.

Jun 07 2020

Review for Dr. Ware

No's nothing on nutrition after his surgery. You will return for more surgery's to fill his pockets. Seek another doctor.

Disappointed Patient Jun 07 2020

Review for Dr. Shore

Dr. Midence is thorough and has an obvious interest in a person and his health.

Fred Stoll Jun 05 2020

Review for Dr. Midence

Arrogant, Self Centered, will tell you what you want to hear doctor. Sadly to my expense. Maybe this is why the hospital has a poor rating

Jun 04 2020

Review for Dr. Shore

Will avoid you if a cute nurse is around

Patient Jun 04 2020

Review for Dr. Shore

Chop Shop Doctor

Jun 04 2020

Review for Dr. Shore

Patients Family Jun 03 2020

Review for Dr. Shore

I was having a real problem controlling my bladder. A friend, Leo Gabriel, recommended Dr Pobi. I was impressed by the office staff and nurses but the star was the Dr. He prescribed a pill and my problem is gone.

Stephen Daggett Jun 03 2020

Review for Dr. Pobi

Staff is always friendly and professional.... Dr Pobi is very thorough and accommodating......

Jun 02 2020

Review for Dr. Pobi

J. Gargano May 30 2020

Review for Dr. Pobi

Karen May 29 2020

Review for Dr. Alvarez

Very likely

Carol Derr May 28 2020

Review for Dr. Murphy

great service!

May 28 2020

Review for Dr. Joshi

Very professional. Would recommend

May 28 2020

Review for Dr. Joshi

Great service. Excellent one on one patient care from Dr. Nelson.

Kimberlyn Morning May 27 2020

Review for Dr. Nelson

First visit and just for consultation.

May 25 2020

Review for Dr. Pobi

Marcia A Penn May 23 2020

Review for Dr. Patel

i wouldt trust this doctor with any thing besides a scratch and even that i would be nervous about.

desoto memorial emergency May 23 2020

Review for Dr. Pita

Fred Moellendick May 23 2020

Review for Dr. Midence

I have been seeing him for a number of years and he has always been amazing. He delivered my first child a couple months ago and made the experience memorable and answered all my concerns leading up to it. I can’t wait for my upcoming appointment, Definitely comfortable with him ??

First time mom May 22 2020

Review for Dr. Guerra

People were kind and helpful. The doctor and his staff listened attentively, answered my questions and made recommendations as well as ordering my needed medicines.

May 20 2020

Review for Dr. Midence

Dr. Baez is amazing. I've been going to him for years. I wouldn't trade him for the world. He's like family to me now. Down to earth and just all around very professional.

Esther B May 19 2020

Review for Dr. Baez

Nice guy and thorough in his examination. He spent about 20 minutes talking with me about my illness and overall health.

May 16 2020

Review for Dr. Saint-Fleur

May 13 2020

Review for Dr. Saint-Fleur

Dorothy Morris May 13 2020

Review for Dr. Ware

Efficient office. Friendly staff. Dr POBI listened and discussed options thoroughly. Very satisfied

May 07 2020

Review for Dr. Pobi

Dr. Pobi and his staff are top of the line. They made me as comfortable as possible for my procedure. They went above and beyond. Thank you

May 04 2020

Review for Dr. Pobi

Dr. Ross is such a knowledgeable empathetic doctor! Love her!

Kimberly Sheerin May 02 2020

Review for Dr. Ross

Until I speak to Dr. Ware directly about one of his staff member's lack of empathy, customer service skills, rudeness, and coercive tactics, I refuse to visit that office again. At this time I am seriously considering a different doctor.

Nelson Pacheco May 02 2020

Review for Dr. Ware

Lori H. Apr 27 2020

Review for Dr. Ware

Carol Knapp Apr 27 2020

Review for Dr. Ware

Apr 24 2020

Review for Dr. Arciola

Diane S Apr 23 2020

Review for Dr. Midence

Dr Pobi found a tumor in my bladder. It turned out to be cancer. Dr Pobi removed it and has followed up three times since then with no recurrence. Dr Pobi is always pleasant and professional. I have a great respect for his ability.

Dan Jarvis Apr 23 2020

Review for Dr. Pobi

The staff was great they were very helpful help answer some of my questions and insured I had all the documentation I needed after the visit

Apr 23 2020

Review for Dr. Ware

Dr Schectmann saved my mom, Lena Marshes life many times over the years. He is the best and my whole family was upset that he left HFMG in Melbourne.

Linda Bitz Apr 18 2020

Review for Dr. Schechtmann

I have been pleased with Dr Midence and his office.

Apr 11 2020

Review for Dr. Midence

Apr 11 2020

Review for Dr. Mercado

Best physician I have ever encountered. Cares about the whole person. Literally saved my life.

Dia Perry Apr 09 2020

Review for Dr. Patel

Everyone was very nice and helpful I would recommend him to anyone.

Nicole Apr 07 2020

Review for Dr. Pobi

All the staff treated me well and the doctor himself was very polite and knowledgeable and let me feel comfortable.

Stephen Apr 07 2020

Review for Dr. Pobi

Excellent helpful Staff and well run office. Excellent care from DR. Ware.

LAO Apr 05 2020

Review for Dr. Ware

"My Doctor" Apr 05 2020

Review for Dr. Ware

Excellent service

Mar 27 2020

Review for Dr. Joshi

He was very personable and explained everything to me. He listened and treated me like I have value and that was just what I needed. Also as a Dr he has over 25 years experience

Mar 25 2020

Review for Dr. Joshi

Dr Alvarez did a excellent job.He did 2 knee replacements on me.i was kept up on what to expect during healing.

deb Mar 25 2020

Review for Dr. Alvarez

John W. Mar 22 2020

Review for Dr. Midence

From first visit thru the post op was very impressed. With the staff at office and hospital. Surgery went better than expected. PT went great at well. ready to schedule for second knee.

Wayne Voight Mar 22 2020

Review for Dr. Alvarez

Great!

Ben Abraham Mar 22 2020

Review for Dr. Midence

Dr. Midence has a good balance between serious discussion and friendly engagement. He is very professional and wants to pragmatically address all concerns. Very glad he was recommended to me.

Tony Mar 21 2020

Review for Dr. Midence

Location

Highlands Regional Medical Center

3600 S Highlands Ave, Sebring, FL 33870

Frequently Asked Questions

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