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HCA Florida Twin Cities Hospital

HCA Florida Twin Cities Hospital is a medical facility located in Niceville, FL. This hospital has been recognized for Patient Safety Excellence Award™ and Gastrointestinal Care Excellence Award™.

79%

Patient Experience Rating

10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2022)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Respiratory failure following surgery

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

7% higher than the national average

79%

Would definitely recommend

10% higher than the national average

HCA Florida Twin Cities Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%50%

HCA Florida Twin Cities Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%71%

Providers

Provider Reviews

He has a great sense of humor because I’m a comedian and I put h in uncomfortable situations and he got the joke every time’

Ina vagina Apr 24 2024

Review for Dr. Eckert

IWAS REFERED BY DR NANCY MORRIS! DR EDER I HAD NO PROBROLEM! NOR MS EDER IS SOI GREAT AND REALLY LIVES AND CARES FOR PATIETS! BYT ME AND HUSBAND PUT WITH PRACTICTUINOR JULIE AT SAME TIME! I DISAGREEED! GeTTING PAID 2 TIMES FOR SPECIALIST! I AM IN ALOT OF PAIN!I TOOK PAIN MEDS TI MAKE 100 MILE TRUO!...

Apr 22 2024

Review for Dr. Ederer

Dr Tenholder and his staff are the absolute best. They are knowledgeable and caring. I had my other knee replacement 2 years ago. It was great. This one was worse , more arthritis and the operation has been more painful they have helped every step of the way. It has been 10 days and I am walking...

Knee replacement Apr 19 2024

Review for Dr. Tenholder

i was referred to dr ross by another doc. went to dr ross' website, profile says in all caps 'ACCEPTING NEW PATIENTS'. clicked the schedule appointment now link, notated that i possibly needed anti depressants and scheduled myself an appt. go to appt, was told by front desk lady the office mgr...

Julie Apr 16 2024

Review for Dr. Ross

Surgery went well, everyone envolved from pre op to post op and follow up were excellent, I Highly recommend Dr. Tenholder.

Ben B Carollo Apr 11 2024

Review for Dr. Tenholder

Location

HCA Florida Twin Cities Hospital

2190 Highway 85 N, Niceville FL 32578

CallDirections

(850) 678-4131

Frequently Asked Questions

Where is HCA Florida Twin Cities Hospital located?

HCA Florida Twin Cities Hospital is located at 2190 Highway 85 N, Niceville, FL 32578. Find other locations and directions on Healthgrades.

Has HCA Florida Twin Cities Hospital won any recent awards from Healthgrades?

Yes, HCA Florida Twin Cities Hospital has been awarded with Patient Safety Excellence Award™ and Gastrointestinal Care Excellence Award™ in the past two years.

Is HCA Florida Twin Cities Hospital highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does HCA Florida Twin Cities Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at HCA Florida Twin Cities Hospital?

Phone number, appointment information, and directions can be found on Healthgrades HCA Florida Twin Cities Hospital profile..

How does HCA Florida Twin Cities Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2190 Highway 85 N

Niceville, FL 32578

Directions

(850) 678-4131