HCA Florida Memorial Hospital
Patients that would definitely recommend
7% lower than the national average
HCA Florida Memorial Hospital is a medical facility located in Jacksonville, FL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Patient Safety Excellence Award™ (2022, 2021, 2020)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2022)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Cranial Neurosurgery Excellence Award™ (2022)
Superior clinical outcomes in cranial neurosurgery

Labor and Delivery Excellence Award™ (2021)
Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2021)
Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Specialty Excellence Awards

Obstetrics and Gynecology Excellence Award™
2021
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Specialty Excellence Awards

Labor and Delivery Excellence Award™
2021

Obstetrics and Gynecology Excellence Award™
2021
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™
2022
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Transurethral Prostate Resection Surgery
In Hospital
Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™
2022
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceHCA Florida Memorial Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
HCA Florida Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Isaiah Lewis May 19 2022
Review for Dr. Redmond
Dr. Bates listened, was thoughtful and took his time with me. I did not feel rushed and I did not feel unheard. I would highly recommend him!
GP May 19 2022
Review for Dr. Bates
Dr. Featherstone is first rate; patient, knowledgeable, and possessing an ultra rare combination of empathy and good humor. I would recommend this doctor to anyone.
Ronald Graves May 18 2022
Review for Dr. Featherston
I had a total hip replacement by Dr. Duffy 2 years ago. After stating that I was still in pain and told it was all in my head, an x-ray showed that the device did not attach to the bone and it was loose causing the pain. I needed a revision and Dr. Duffy does not do revisions. Because of the size...
HipSurgeryGoneBAD May 17 2022
Review for Dr. Duffy
Twice now I have went in for my APPOINTMENT and was told it was cancelled. Today 05/16/2022 I had a 11:00 o'clock appointment and the appointment card to prove it. Was originally told that I called and cancelled it, I told them that if I had cancelled it I wouldn't be there. Then they changed their...
Gary W. Schroeder May 16 2022
Review for Dr. Edwards
Location
HCA Florida Memorial Hospital
Frequently Asked Questions
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Is HCA Florida Memorial Hospital highly rated with patients?
Dr. Redmond was very understanding about my situation.