Florida Hospital Heartland Medical Center

74%

Patients that would definitely recommend
4% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Bloodstream infection following surgery

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

74%

Would definitely recommend
4% higher than the national average

Florida Hospital Heartland Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Florida Hospital Heartland Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

My husband has a rare kidney stone disease. He’s been in and out of the hospital. Dr. Pobi is a amazing doctor who really care. The office staff is great also.

Aug 18 2019

Review for Dr. Kwabena Pobi, MD

Aug 17 2019

Review for Dr. Tahir Chaudhri, MD

Aug 13 2019

Review for Dr. Juan Alvarez, MD

He has been treating my family all his years in practice. Has always been respectful and caring. I've tried other Dr.'s but none of them seem to get me.

Aug 10 2019

Review for Dr. Prixit Sharma, MB

Aug 05 2019

Review for Dr. Vipul Patel, MD

Dr.Ware is extremely knowledgeable and professional. He genuinely wants you to be healthy and feel great. I highly recommend anyone looking for a general practitioner to consider Dr.Ware.

Aug 03 2019

Review for Dr. Donald Ware, DO

Aug 01 2019

Review for Dr. Gary Pearce, MD

Pleasant Doctor and staff. Healthy environment. Clean office. Went in with a eye infection. Dr Pearce treated my eyes. Very happy with my entire visit. Highly recommended

Jul 31 2019

Review for Dr. Gary Pearce, MD

Lake Placid Eye Clinic Dr Pearce are the best in the business. Professional, caring, took time to explain my eye condition and answer all my questions. Friendly staff, clean office.

Jul 31 2019

Review for Dr. Gary Pearce, MD

Jul 31 2019

Review for Dr. Robert Midence, MD

Dr Ware is a very knowledgeable physician that took his time to address all of my concerns. His office staff is friendly and always smiling. I would highly recommend his office to my family and friends!!

Jul 31 2019

Review for Dr. Donald Ware, DO

Jul 30 2019

Review for Dr. Tahir Chaudhri, MD

Jul 27 2019

Review for Dr. Robert Midence, MD

Jul 26 2019

Review for Dr. Vipul Patel, MD

Jul 23 2019

Review for Dr. John Amann, MD

Jul 21 2019

Review for Dr. Kwabena Pobi, MD

Jul 19 2019

Review for Dr. John Amann, MD

Jul 18 2019

Review for Dr. Donald Ware, DO

Jul 17 2019

Review for Dr. John Amann, MD

Dr. Pearce is wonderful! I had an opthamologist for 25 years in NJ that I dreaded losing when I moved down to Florida. Dr. Pearce has filled the void beautifully. He is caring, efficient, professional, and trustworthy. I feel blessed to have him as my eye doctor!

Jul 16 2019

Review for Dr. Gary Pearce, MD

Jul 14 2019

Review for Dr. Juan Alvarez, MD

I would highly recommend Dr. Alvarez. He replaced my left hip. Recovery went very well and quickly. He has a great personality and cares for his patients.

Jul 13 2019

Review for Dr. Juan Alvarez, MD

I suffer from severe anxiety and ptsd, so for me Dr's are horrible, but Dr Pearce and staff makes you fell comfortable and great fast service! As my Nana would've said Dr Pearce has "decent bedside manners"!

Jul 12 2019

Review for Dr. Gary Pearce, MD

Jul 11 2019

Review for Dr. Kwabena Pobi, MD

Jul 08 2019

Review for Dr. Juan Alvarez, MD

I have been a patient of Dr. Midence for 6 years and recommend him highly. He has looked after my well being with the utmost care to my individual issues and in the nicest possible manner. I couldn't imagine seeing any other physician.

Jul 06 2019

Review for Dr. Robert Midence, MD

Dr. Midence really listens. Spends time with you, and usually has a solution to your problem. Maybe not a permanent fix - but a good substitute! H's very caring.

Jul 06 2019

Review for Dr. Robert Midence, MD

Jul 02 2019

Review for Dr. Sunaina Khurana, MD

in Lake Placid , FL - Jul 01 2019

Review for Dr. Juan Alvarez, MD

in Winter Haven, FL - Jul 01 2019

Review for Dr. Juan Alvarez, MD

This Doctor has been professional and provided great medical care to all of my family. I highly recommend him as a Urologist in Highlands County, Florida.

Sebring, FL - Jun 28 2019

Review for Dr. Kwabena Pobi, MD

Jun 28 2019

Review for Dr. John Amann, MD

Winter Haven, FL - Jun 27 2019

Review for Dr. David Loewy, MD

Dr. Manalo and his staff are amazing. This doctor listens well and addresses your concerns quickly instead of many doctors that play the wait and see game. I feel like his office works hard for their patients. I could not recommend him more.

in Tampa, FL - Jun 27 2019

Review for Dr. Ronald Manalo, MD

Dr. Ware is a very knowledge physician and he takes time with his patients. When I came in I had several issues that needed to be discussed and he took the time to listen to me. I would definitely recommend him to my family and friends.

SEBRING, FL - Jun 25 2019

Review for Dr. Donald Ware, DO

I am a patient of Dr. Ware's and he is a very compasionate doctor. He spends quality time with me and goes over everything. He takes the time to answer any of the questions or the problems that I may have when I come in. I would definitely recommend him to my family and friends.

Avon Park - Jun 25 2019

Review for Dr. Donald Ware, DO

I would recommend Dr. Pearce to anyone that needs an eye Dr, and I do all the time. He is a wonderful Dr. He did a great job on my cataract surgeries on both eyes.

in Okeechobee, FL - Jun 21 2019

Review for Dr. Gary Pearce, MD

He was attentive and so kind. I have a complicated health history and he took the time to read my health reports. I would recommend him to anyone who needs a doctor who takes the time to know his patients, their conditions, and their health concerns. 5 stars from me

in SEBRING, FL - Jun 21 2019

Review for Dr. Eric Palosky, DO

Jun 19 2019

Review for Dr. Bahram Ahmadi, MD

in FL - Jun 16 2019

Review for Dr. Juan Alvarez, MD

Dr. Midence has been my PCDR for 25 years. I am 87 and enjoy an active life with my wife. He has taken good care of me and continues to examine me and offers advise and counsel. I recommend him without hesitation.

Jun 15 2019

Review for Dr. Robert Midence, MD

Sebring - Jun 14 2019

Review for Dr. Daniel Parnassa, MD

First impression and visit with Dr. Bollinger could not have been better. He treated me with the highest care and respect. I will update review as treatment progresses.

in Sebring, FL - Jun 14 2019

Review for Dr. John Bollinger, MD

Dr. Ware is a kind, gentle doctor who listens well. He gives of his time making you feel comfortable. You don't feel like an imposition to his time at all. Loraine Thompson

in Avon Park, FL - Jun 14 2019

Review for Dr. Donald Ware, DO

in Orlando, FL - Jun 13 2019

Review for Dr. Anthony Shydohub, MD

in Sebring, FL - Jun 12 2019

Review for Dr. Tahir Chaudhri, MD

Absolutely! Have observed Dr Midence and his staff for many years, both personally and professionally as a Health Care worker! They show good and appropriate patient care always.

in Sebring, FL - Jun 10 2019

Review for Dr. Robert Midence, MD

So far I am very impressed with Dr. Van Den Berg. He is very caring and explains your condition very well. I am having a procedure this coming Thursday and I trust him to do his best. I would recommend you see this wonderful cardiologist who has so much experience!

in Avon Park, FL - Jun 08 2019

Review for Dr. Egerton Van Den Berg, MD

Very disappointed with lumbar laminectomy results. Pain began returning in less than a year. Procedure was inferior...spinous process clip “fusion” did not hold. Am now looking to another surgeon to fix the problem. I would not recommend this surgeon.

in Sebring, FL - Jun 06 2019

Review for Dr. John Amann, MD

Dr Joshi and his staff are amazing! Ladies at the front desk are very sweet and helpful and Dr Joshi himself takes time with his patients to understand their needs. I highly recommend him!

in FL - Jun 03 2019

Review for Dr. Shailesh Joshi, MD

Location

Florida Hospital Heartland Medical Center

4200 Sun N Lake Blvd, Sebring, FL 33872