Flagler Hospital

71%

Patients that would definitely recommend
1% higher than the national average


Flagler Hospital is a medical facility located in Saint Augustine, FL. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2020, 2019, 2018)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Gastrointestinal Care Excellence Award™ (2020, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Joint Replacement Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

Labor and Delivery Excellence Award™ (2019, 2018)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2019, 2018)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

America’s 100 Best Hospitals for Critical Care Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for General Surgery Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Orthopedic Surgery Excellence Award™ (2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

2 ratings were better than expected

  • Death following a serious complication after surgery
  • Respiratory failure following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

71%

Would definitely recommend
1% higher than the national average

Flagler Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Flagler Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%56%73%

Providers

Provider Reviews

On my first vista I found the doctor has a very nice bed side manner. He was honest, to the point and told me what procedures were right for me per my diagnosis. The doctors also reviewed all of my X-ray and MRI results.

Bare facts Aug 03 2020

Review for Dr. Monzon

Dr. Pubbi has cared for my husband, mother, & sister since 2012. He is an exceptional physician & compassionate human being!!!!!! We would HIGHLY, HIGHLY recommend.

polly powell Aug 01 2020

Review for Dr. Pubbi

Dr. Warmuth is extremely knowledgeable and has a very good bedside manner.

Marjorie Stanley Jul 31 2020

Review for Dr. Warmuth

Bob Mermell Jul 30 2020

Review for Dr. Warmuth

Dr Hsu is one of the most amazing, caring, personable doctors I have ever had! My husband and I are extremely pleased with the care he gave to me! We would not hesitate to recommend him to anyone! His office manager, Danielle, was always ready to help me as well! Thanks Danielle and Dr Hsu!!

Marie Merkley Jul 30 2020

Review for Dr. Hsu

I am 75 years old and Dr. Thor is the best family doctor tha I’ve ever seen. She listens to me then offers common sense treatment. Explaining why, every time.

Kurt Schlotterbeck Jul 30 2020

Review for Dr. Thorhallsdottir

K. Peter Hirschmanner Jul 29 2020

Review for Dr. Roettges

R. LiVecchi Jul 28 2020

Review for Dr. Singh

Knowledgeable, excellent practitioner, listener, explains without talking down to patient and family

J.B. MOORE Jul 26 2020

Review for Dr. Kaveti

Dr. Sanghvi is the best. Keeps up with my treatments, meds and tests and concerned about my progress. I travel from Jacksonville to St. Augustine to see him and worth the drive.

Michael Carter Jul 24 2020

Review for Dr. Sanghvi

Dr.Warmuth is very kind. He knows his specialty. I trust his judgement.

Jul 22 2020

Review for Dr. Warmuth

Very knowledgeable and down to earth

Jul 21 2020

Review for Dr. Manikal

The entire staff at CSNF is great, good, prompt service. The BEST

Bob Swann Jul 21 2020

Review for Dr. Hassan

I was impressed

Jul 20 2020

Review for Dr. Warmuth

Jul 19 2020

Review for Dr. Vassallo

The staff is soo nice, sweet and helpful! Always on top of things and made sure I was taken care of!

Antionette Ford Jul 17 2020

Review for Dr. Warmuth

Stephanie Jul 17 2020

Review for Dr. Warmuth

Jul 17 2020

Review for Dr. Clonch

Jul 16 2020

Review for Dr. Sanghvi

Dr Roettges is an excellent surgeon. He has an excellent office manner and is knowledgeable, compassionate and encouraging. I would recommend him to anyone.

Florence Bradley Jul 16 2020

Review for Dr. Roettges

Johnnee Kieslich Jul 16 2020

Review for Dr. Edwards

One of the best in the area. He helped more than others had

Jul 15 2020

Review for Dr. Crisco

I have had large varicose veins in my legs for a long time, Dr. Edwards made it a very easy fix ; my legs look and feel great!

Jul 14 2020

Review for Dr. Edwards

Excellent training and years of experience. Believes that outstanding medical practice requires an understanding and thorough examination of his patients and he takes the time to do that. Dr. Tessler is exactly a physician should be.

Roy B Jul 14 2020

Review for Dr. Tessler

Dr. Edwards and his treatment helpers were all professional as well as knowledgeable and friendly. He was able to solve my vein problem inspite of a previous unsuccessful attempt by another doctor. They also used corona-virus precautions which were easy to follow and understand.

Jean Wright Jul 12 2020

Review for Dr. Edwards

Dr. Thieleman is one of the finest, most down-to-earth, professional Doctors I have ever had. He listens, he hears, and he teaches. Perfect bedside manner and helpful in every way

Randy E. Jul 11 2020

Review for Dr. Thielemann

I’ve been going to Dr Gross for about 8 or 9 years now I love his personality and his work ethic as well as his knowledge of his field of work I’m bald and have a condition that he looks after each visit I would recommend him 100% I especially like his sense of humor

Richard Jul 10 2020

Review for Dr. Gross

Christina Egli Jul 10 2020

Review for Dr. Hsu

Thorough. Listens well.

Jul 09 2020

Review for Dr. Whitlock

Excellent

Sheila Barker Jul 09 2020

Review for Dr. Khawaja

Dr Dann has been successfully treating me and my bladder cancer since 2008. He is compassionate and very caring.

Pat Jul 08 2020

Review for Dr. Dann

Always takes the time to make sure everything is understood.

TG Harrell Jul 07 2020

Review for Dr. Raymaker

After having emergency surgery for a ruptured appendix, Dr. Michael Hsu was my surgeon. Dr. Hsu was very caring, professional and informative. His bedside manner was spectacular. Without a doubt, I was be so comfortable recommending Dr. Hsu to my family and friends. Thank you Dr.

J. Fallon Jul 07 2020

Review for Dr. Hsu

My mom had to have colon surgery and we were so confident in Dr Hsu before the procedure due to the great reviews and testaments. He and his office staff kept me informed since i was unable to visit her in the hospital due to COVID-19. My mom and I both would highly recommend !!

Tammy Strickland Jul 06 2020

Review for Dr. Hsu

The doctor and staff at CSNF are warm, caring, efficient and very knowledgeable. Dr. Warmth takes all the time the patient(me) needs. Follow through is excellent! I find ALL the staff wonderful and caring.

Jul 01 2020

Review for Dr. Warmuth

I have been under Dr Hassan’s care for over a year and appreciate and respect him. He has been honest and encouraging and so patient regarding all my lists of questions!

Carol Lewis Jul 01 2020

Review for Dr. Hassan

George Olsen Jul 01 2020

Review for Dr. Hsu

Dr. Hsu is a great doctor! He has genuine care and concern for his patients. He will walk you through step by step, so don't be afraid to ask questions. As for the surgery, it went well and exceeded my expectations, I highly recommend!

Jun 30 2020

Review for Dr. Hsu

Excellent doctor

Jun 29 2020

Review for Dr. Feaster

Dr. Singh is a fantastic physician. His office staff are wonderful - very professional and friendly. He diagnosed the problem with my leg and performed a procedure that relieved all pain and discomfort I was experiencing. I would highly recommend him!

J. S. Coleman Jun 26 2020

Review for Dr. Singh

Jun 25 2020

Review for Dr. Depasquale

Jack Jun 24 2020

Review for Dr. Kaveti

Dr. Pearce Is currently helping me with my right foot/ankle. She is very caring, compassionate, kind and understanding person.

Kathy Mahoney Jun 24 2020

Review for Dr. Pearce

Great job and very efficient.

Jun 24 2020

Review for Dr. Haycook

Very friendly and takes his time with you to make sure all your questions are answered.

Tony Jun 24 2020

Review for Dr. Hsu

Just Begun with him. Thus far, I am pleased him.

Jun 23 2020

Review for Dr. Hassan

Dr Hassan is delightful! Very professional, knowledgeable; focuses on your individual situation and concerns; answers all questions; offers flexibility for any future visits; friendly; and has a warm smile, with a wonderful sense of humor!

DiAnna Alford Jun 23 2020

Review for Dr. Hassan

Jun 23 2020

Review for Dr. Volk

I had a CT scan. Tomorrow I will see Dr Warmuth. He is kind, understanding, always answers your questions.

Marilyn Staab Jun 23 2020

Review for Dr. Warmuth

Extremely happy with results of my finger surgery! He is very caring and talented doctor.

Harrison Jun 22 2020

Review for Dr. Lampley

TF Jun 22 2020

Review for Dr. Deeb

Dr McClone listened to my history of issues and recommended a conservative plan I was very happy with.

Jun 20 2020

Review for Dr. McClone

I had a surgical consultation appointment for an upcoming hip replacement. He was very thorough and answered all my questions and spent all the time needed with me. Very personable.

Virginia Conner Jun 19 2020

Review for Dr. Roettges

Love the way he spents time with you and explained everything.In the front staff is always happy and friendly

Mariam Choutri Jun 19 2020

Review for Dr. Grimes

Completely satisfied...

Kathryn Hohne Jun 18 2020

Review for Dr. Hsu

Great visit with Dr McClone - office staff excellent

Paul Jun 16 2020

Review for Dr. McClone

Patricia Sitton Jun 14 2020

Review for Dr. Sanghvi

I have been very pleased with the genuine concern displayed by Dr. Warmuth. He has always gone the extra mile in explaining my lab results . He gives me the best possible care.

Jun 13 2020

Review for Dr. Warmuth

Phyllis Ehrenreich Jun 12 2020

Review for Dr. Edwards

Dr. Pearce has a great bedside manner, is cheerful and has a positive attitude that she imparts to her patients. She is my Mom's favorite doctor!

Jennifer Burnham Jun 12 2020

Review for Dr. Pearce

Professional with good manners. He took his time to explain what is going on with my hand and the options I have. Office was clean and staff was friendly.

Jackie Jun 12 2020

Review for Dr. Lampley

Even though I can get quite anxious, I always leave feeling acknowledged, and treated with companion.

Jun 11 2020

Review for Dr. McClone

Dr Kasraeian was great at discussing my options regarding treatment and listened to my concerns

Dan Jun 11 2020

Review for Dr. Kasraeian

Gerry Baca Anzalone Jun 09 2020

Review for Dr. Warmuth

Dr. Lampley is fantastic!! He is kind, caring, and very knowledgeable. He never rushes through an appointment and always takes the time to discuss the condition and answer any questions. I am blessed to have him as my orthopedic doctor and surgeon. I have and will continue to refer him to others!

Tera Hunt Jun 09 2020

Review for Dr. Lampley

Earl Brown, Jr Jun 09 2020

Review for Dr. Warmuth

Staff is always friendly and helpful. Dr. McClone is very easy to talk to....thorough and I'm confident in his direction of care. I'd recommend him 100% and I feel confident anyone would feel the same about him.

Maxine Kelley Jun 04 2020

Review for Dr. McClone

Dr Patel is a very warm and compassionate doctor who has helped me with chronic pain. Her staff is professional, courteous, and Always helpful.

Jun 04 2020

Review for Dr. Patel

Very happy with the practice

Tony Florentino Jun 04 2020

Review for Dr. McClone

Dr. Lampley is an excellent physician. He's very intelligent. He did an excellent job on my surgery and I'm very pleased with the outcome. Dr. Lampley is very personable and answers all my questions in great detail. I would highly recommend Dr. Lampley to anyone and everyone.

Jacque Baker Jun 04 2020

Review for Dr. Lampley

We had a great experience with Dr. Mclone. Thanks for caring for your patients!

Jun 03 2020

Review for Dr. McClone

Kind and patient. Spend a lot of time with me explaining the results of my tests and how they pertained to my condition.

Jun 02 2020

Review for Dr. Hassan

Very thorough and compassionate. She tells you what you need to hear, not what you want to hear.

Satisfied patient Jun 02 2020

Review for Dr. Ashdji

Nicole M Pickering Jun 02 2020

Review for Dr. Hsu

Had a lot of questions with regards to the procedure I was having and Dr Kasraenian took all the time necessary to answer them all which I greatly appreciated. His staff makes you feel welcome and comfortable and they are all very thorough. I have been very pleased.

Mike McNeil Jun 02 2020

Review for Dr. Kasraeian

Dr Torres always takes the time to review, examine, communicate with me. I have been going to Dr Torres for 7 years now and has always given me 100% of his attention. Never a rushed visit and always leave without questions going unanswered. He's the best !

Lewis Sharpe Jun 02 2020

Review for Dr. Torres-Rivera

After being told by 3 doctors I had arthritis dr holt discovered and monitored the real problem stress fractures

Jun 01 2020

Review for Dr. Hort

May 30 2020

Review for Dr. Akhiyat

My visit was short, sweet and to the point. Dr. Hort answered all of the questions I had, and made it easy to understand.

May 29 2020

Review for Dr. Hort

Great doctor

Joe Neltner May 29 2020

Review for Dr. Pearce

Casey is a class act with great communication skills. He has helped me and my son through a variety of injuries throughout the years. He has been spot on with his diagnosis and plan of action for treating the injury.

Brendan May 29 2020

Review for Dr. McClone

Dr. Hort treated me well and promptly. I would call on him if I needed further treatment.

May 28 2020

Review for Dr. Hort

Dr. Grimes answered all my questions and was very patient.

Enrique Alamo May 28 2020

Review for Dr. Grimes

I have seen Dr. Roetgess twice and have found him to be a knowledgeable, and compassionate doctor. He listens to your concerns and helps develop a workable plan to remediate y to our issue. I highly recommend him to anyone who is suffering with knee problems.

Jane Hafner May 28 2020

Review for Dr. Roettges

Dr.McClone is very thorough and explains things in a manner that makes sense. Very knowledgeable.

Cindy Webb May 28 2020

Review for Dr. McClone

Dr T is the only Dr to keep up on my previous cancer and current condition! Although I kid about him sticking the pipe down my nose he's really a terrific Dr!!

May 28 2020

Review for Dr. Taliaferro

Patricia Solomon Horn May 28 2020

Review for Dr. Volk

Very Professional and Knowledgeable. Reviewed X-Rays and asked good questions to discern the problems I am having with my feet. I felt good after her diagnoses and suggested remedies.

Bill Taylor May 27 2020

Review for Dr. Pearce

I had a root canal done today by Dr Thousand and he was great. He explained everything to me and I knew I was in good hands.. His assistant was just wonderful and was so kind to me the whole time. I had a very positive experience!!

May 27 2020

Review for Dr. Thousand

Very nice doctor who explains everything. Highly recommend!

May 26 2020

Review for Dr. McClone

shoulder pain, Dr. Volk was very informative and easy to understand. Good communicator .

Steve Drake May 26 2020

Review for Dr. Volk

Dow May 26 2020

Review for Dr. Hund

Love this Dr . No’s his Business

May 25 2020

Review for Dr. Ansaarie

Dr Hassan is fabulous. He takes on all the worry cancer brings so I don't have to. I couldn't have found a better Dr or person to help me on this journey

Cheryl Volavka May 22 2020

Review for Dr. Hassan

Very good dr. Made you feel very comfortable and very concerned about your health.

May 22 2020

Review for Dr. Needham

I was in and out! He was very nice and informative!

May 22 2020

Review for Dr. McClone

Location

Flagler Hospital

400 Health Park Blvd, Saint Augustine, FL 32086

Frequently Asked Questions

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