Baptist Medical Center Jacksonville

79%

Patients that would definitely recommend

9% higher than the national average

Baptist Medical Center Jacksonville is a medical facility located in Jacksonville, FL. This hospital has been recognized for Coronary Intervention Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2024)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10

2% higher than the national average

79%

Would definitely recommend

9% higher than the national average

Baptist Medical Center Jacksonville

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%80%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%80%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%62%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%52%

Baptist Medical Center Jacksonville

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%62%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

The staff at every office has been caring and personable. The Doctors on staff are the best at what they do in my humble opinion. Especially Dr. Caccam.

Dec 07 2023

Review for Dr. Caccam

I accompanied my husband to his appointment with Dr. Fleisher today. During the visit, Dr. Fleisher berated me and chastised me. I have NEVER been spoken to like that before. He was incredibly rude. I sat in silence for the remainder of the appointment. I wanted to respond in-kind, but I am a...

Dec 07 2023

Review for Dr. Fleisher

He's the best dr!! Please come out of retirement for awhile longer There is no better dr!!

Tammy Dec 06 2023

Review for Dr. Janssen

Dr. Vu has been my doctor for a couple of years. She has provided excellent care, takes plenty of time with me to go over any new issues etc. I would highly recommend her. Has a great personality.

Dec 05 2023

Review for Dr. Vu

Dr Perry and his team are the premier team for JOI. His professional demeanor and care for his patients is top notch. I've had lumbar fusion of the L4,L5, and S1 on my back. Neck fusion of the C6 & C7 vertebrae. I am fortunate to have had Dr James Perry as my surgeon and have to say his compassion...

CA Dec 03 2023

Review for Dr. Perry

Location

Baptist Medical Center Jacksonville

800 Prudential Dr, Jacksonville FL 32207

CallDirections

(904) 202-2000

Frequently Asked Questions

Where is Baptist Medical Center Jacksonville located?

Baptist Medical Center Jacksonville is located at 800 Prudential Dr, Jacksonville, FL 32207. Find other locations and directions on Healthgrades.

Has Baptist Medical Center Jacksonville won any recent awards from Healthgrades?

Yes, Baptist Medical Center Jacksonville has been awarded with Coronary Intervention Excellence Award™ in the past two years.

Is Baptist Medical Center Jacksonville highly rated with patients?

74% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baptist Medical Center Jacksonville score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Baptist Medical Center Jacksonville?

Phone number, appointment information, and directions can be found on Healthgrades Baptist Medical Center Jacksonville profile..

How does Baptist Medical Center Jacksonville rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

800 Prudential Dr

Jacksonville, FL 32207

Directions

(904) 202-2000