Baptist Medical Center Jacksonville

75%

Patients that would definitely recommend
5% higher than the national average


Baptist Medical Center Jacksonville is a medical facility located in Jacksonville, FL. This hospital has been recognized for Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Acute kidney dysfunction following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Baptist Medical Center Jacksonville

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Baptist Medical Center Jacksonville

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Amazing Doctor

Jessica Brockel Sep 15 2021

Review for Dr. Madhok

Sep 15 2021

Review for Dr. Refai

Robert Armstrong Sep 15 2021

Review for Dr. Vo

I went to Bayfront Health in Spring hill, Fl for a surgical procedure in August 2021. Dr Notrica was my anesthesiologist. he introduced himself and had such a great presence. He took his time with me and made me feel very comfortable. I would recommend him 1000 percent! Thank you Dr. Notrica!!!

Shana Meyer Sep 14 2021

Review for Dr. Notrica

Have been seeing Dr. Dewey for 20 years. I have full faith in him.

Sep 13 2021

Review for Dr. Dewey

Location

Baptist Medical Center Jacksonville

800 Prudential Dr, Jacksonville, FL 32207

Frequently Asked Questions

Where is Baptist Medical Center Jacksonville located?

Has Baptist Medical Center Jacksonville won any recent awards from Healthgrades?

Does Baptist Medical Center Jacksonville score well in safety ratings?