Baptist Hospital

69%

Patients that would definitely recommend
1% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

69%

Would definitely recommend
1% lower than the national average

Baptist Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Baptist Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

I couldn't be happier with Dr. Rifai and his staff. t's scary to be diagnosed with Macular Degeneration but this office will take away your fears. I highly recommend them.

E. Kelley Jun 03 2020

Review for Dr. Rifai

This is one amazing Dr./Man. Kind, compassionate,caring. He really listens and cares about his patient. Just a gem of a person.

Brian Orlich Jun 02 2020

Review for Dr. Tuel

My visit was very smooth, not much of a wait period in lobby, also not a long wait in the exam room. everybody is very pleasant very focused on you and what you need. I don't mined having to to go to the doctor there.

Janie Furbush Jun 02 2020

Review for Dr. Rush

Dr. Rush is always professional and courteous. The front desk staff are always friendly and willing to go above and beyond.

MKlemm Jun 02 2020

Review for Dr. Rush

Always a excellent visit every time I come. She’s wonderful and sweet, positive vibes .

Chelsea Allen Jun 02 2020

Review for Dr. Navarro

I really like Dr Hakim. He is very knowledgeable and a good Dr.

Sandy Summers Jun 01 2020

Review for Dr. Hakim

Jun 01 2020

Review for Dr. Hawthorne

Kelly Lose May 31 2020

Review for Dr. Comitalo

Dr Dunn is a very caring and professional physician. I highly recommend him.

May 31 2020

Review for Dr. Dunn

Betsy Pinckard May 30 2020

Review for Dr. Nilssen

She is definitely one of the best. I’ll recommend her to anyone any day.

May 29 2020

Review for Dr. Antonetti

D. Gibson May 29 2020

Review for Dr. Cruz Caban

Joan Webnar May 29 2020

Review for Dr. Kotecha

Valerie Monda May 27 2020

Review for Dr. Buchalter

Treated me for a relentless episode of A-Fib. He did a cardio conversion and I was completely at ease with it because of his wonderful bedside manner and knowledge. I love this doctor!

Linda Sutton May 26 2020

Review for Dr. Weisberg

My concerns about my health and my concerns about Covid 19 was explained well by my doctor My prescription was sent immediately to my pharmacy Doctor's nurse was polite and respectful

May 25 2020

Review for Dr. Dunn

Always long waits, but well worth the wait. Very competent & courteous staff. He did retina surgery on both eyes at different times. I definitely recommend him and his staff. He’s also a very kind and compassionate doctor.

Jacqueline Franks May 25 2020

Review for Dr. Gupta

Teresa Ruth May 24 2020

Review for Dr. Hawthorne

SHE WAS VERY KIND & LISTENED TO WHAT I HAD TO SAY, & ASKED ME QUESTIONS THAT COULD HELP HER UNDERSTAND MY SITUATION

May 23 2020

Review for Dr. Prafke

Dr. Antonetti is sweet and made sure that all of my questions were answered. She asked multiple times if I had any other questions, which made me feel cared for and not rushed. So glad she was recommended to be my OBGYN.

Brittany May 22 2020

Review for Dr. Antonetti

Lakin Sherrill May 22 2020

Review for Dr. Cruz

I have been a patient of Dr. Stuart's for over 24 years. I wouldn't trust anyone else. I miss Sarah a lot, but enjoy Elizabeth she is doing a great job!

Christie May 22 2020

Review for Dr. Stuart

I’ve seen Dr. Stuart for years and would recommend him to anyone!!

May 21 2020

Review for Dr. Stuart

Excellent. I was able to see him through telehealth and it was a good experience . Dr Oweis was as thorough and attentive as he was in person

May 21 2020

Review for Dr. Oweis

My whole experience is great. The office staff is very helpful and polite. Dr. Fleichhauer is one of the best. Takes time to explain, listen concerns, genuinely caring, competent doctor.

Ulgen Belendir May 21 2020

Review for Dr. Fleischhauer

Desk Clerk Liar May 19 2020

Review for Dr. Knefely

I had to visit the office for a post surgery check up. Everyone I interacted with was pleasant and helpful. From step in until departure was less then 20 minutes. If all Doctor offices were this quick, what a wonderful world it would be.

William Sharon May 18 2020

Review for Dr. Comitalo

This was a follow up visit to address pain management plan and obtain prescription.

Vincent Rose May 18 2020

Review for Dr. Larkins

My visit was, as is always the case, informative and encouraging. Dr. Dunn’s gentle nature combined with his medical knowledge make him an excellent choice.

Scott Harrington May 17 2020

Review for Dr. Dunn

Charles Whitfield May 17 2020

Review for Dr. Erdos

Reception, and nursing staff very friendly and competent. The DR friendly, thorough, competent and caring. Would most definitely recommend office and DR to family and friends.

Kay Powell May 17 2020

Review for Dr. Comitalo

As pleasant as possible.

David R May 16 2020

Review for Dr. Hakim

May 15 2020

Review for Dr. Smith

vera kolesnik May 14 2020

Review for Dr. Salinas

great , positive

Marilyn W. May 14 2020

Review for Dr. Turner

would not recommend if you need help quickly, they take their time.

May 14 2020

Review for Dr. Pruse

I have developed and instant trust with Dr. Navarro and am quite comfortable .

Teri Carey May 14 2020

Review for Dr. Navarro

James tyler May 14 2020

Review for Dr. Patino

Sherry May 14 2020

Review for Dr. Hawthorne

May 13 2020

Review for Dr. Kotlarz

Dr. Sheppard is awesome, very thorough and considerate. Does not rush you. When ever necessary he always refers you to a specialist so you dont lose time. We always had a very positive experience with him

May 13 2020

Review for Dr. Sheppard

Dr Lee always explains things very thoroughly. I highly recommend him to friends and family. I feel comfortable that he is keeping up with any heart issues I have.

Ann Luther May 12 2020

Review for Dr. Lee

Tom Kennedy, CDR, USN(ret) May 12 2020

Review for Dr. Williams

Tammy Fletcher-Madden May 12 2020

Review for Dr. Jalbert II

great doctor very imformative

lois meyer May 11 2020

Review for Dr. Comitalo

Dr. Hawthorne is very personable and very thorough in the work she does. I appreciate her

Shonda Walker May 11 2020

Review for Dr. Hawthorne

Dr. Rush has been extremely helpful in both of my visits. He complained my prescriptions refills. No waiting in the waiting room. Very efficient in times.

eglepar3 May 11 2020

Review for Dr. Rush

This was my first visit with Dr. Dunn since Lisa Looper was not in the office. I really enjoyed my visit and would look forward to another if this happens again. Thanks.

Marilyn Stigall May 10 2020

Review for Dr. Dunn

Dr. Turner saw me the same day I called as a brand new patient having never seen me before. I was having significant issues and he helped me immediately! I cannot tell you enough how grateful I am for the care and kindness Dr. Turner has shown me and his staff. They are all wonderful!!

Carla May 10 2020

Review for Dr. Turner

Fantastic, incredibly well trained surgeon with a warm bedside manner.

Joanna Segal May 10 2020

Review for Dr. Salinas

I have been with her since I was pregnant with my little one who is now 6 1/2 years old. She is thorough and caring and very down-to-earth. I couldn’t recommend anyone more highly?? Her nurse is amazing also!!

Denise May 10 2020

Review for Dr. Prafke

Affable and informative. Office and hospitalization visits don’t feel rushed and questions are answered with non medical analogies. Highly recommend .

No May 08 2020

Review for Dr. Parra

She is so caring and I am very happy with her as my doctor.

May 07 2020

Review for Dr. Eckert

It was fast. Nice people and very well prepared.

May 07 2020

Review for Dr. Eckert

He is a wonderful doctor

Angelica perez May 06 2020

Review for Dr. Stuart

Dr. Vandenberg has been my doctor for over 25 years. He is kind and compassionate. He truly cares about his patients and their well being.

Sondra Caraway May 06 2020

Review for Dr. Vandenberg

I had a very pleasant and thorough FaceTime appointment meeting with Dr Mileslast week. It was my first time using this method , and the staff was very patient and helpful in guiding me through this process.

Kathy Breakall May 06 2020

Review for Dr. Miles

Excellent place to get your medical care from. Dr. Rush is very professional. He listens to your concerns and doesn't hurry to leave the room. I highly recommend him to everyone.

May 05 2020

Review for Dr. Rush

Head and shoulders over his Peers! He was thorough and concise and offered an Approach not offered by other doctors. As the result, my prostete is shrinking...

James Furner May 05 2020

Review for Dr. Vaughan

Friendly, welcoming staff, attentive towards patient's needs and concerns, highly educated and experienced doctor and assisting nurses. Well-deserved appreciation from grateful patients.

N. G. May 05 2020

Review for Dr. Patrinely

Dr. Hakim performed a procedure on me last week and he, as well as all the staff were friendly and professional. I was very impressed with their Covid-19 safety precautions . I am scheduled in June for a follow-up procedure. I would definitely recommend.

Johanna Espitia May 04 2020

Review for Dr. Hakim

I liked Dr. Hawthorne. I am new to this facility, and have been impressed both my visits there...first with Lorrie Knapp, in March, and now with Dr. Hawthorne...as well as the office staff.

Kathryn Downing May 03 2020

Review for Dr. Hawthorne

Derick May 03 2020

Review for Dr. Fahdi

Cindy Bryson Apr 30 2020

Review for Dr. Rusynyk

Dr Eckert has been my doctor as well as friend for almost 22 years. I trust her completely and recommend her without hesitation.

Dianne Nolan Apr 29 2020

Review for Dr. Eckert

quick and professional

John Apr 29 2020

Review for Dr. Rush

Front office staff and back offer staff are both friendly and professional. Dr Rush will answer all of my questions in a practical manner that makes things easy to understand. He is an excellent diagnostician also. Best GP I’ve ever had. Thank you Dr Rush & staff!

Claire Dawson Apr 28 2020

Review for Dr. Rush

After many years of juggling doctors in Nashville, I recently relocated to Pensacola and was so relieved to find The Women's Group. The office is convenient and professional. Dr. Prafke and her staff are attentive and a welcome new change for me!

Sue Apr 28 2020

Review for Dr. Prafke

She's to the point, made me feel comfortable, efficient & quick. Keeps it moving - I really trust and like her.

E Apr 28 2020

Review for Dr. French

Dr. Ross is a talented physician who practices in the fields of sleep medicine and neurology His depth of knowledge is excellent He has great bedside manner and is very patience

Robert Cy Beckerman Apr 28 2020

Review for Dr. Ross

Dr. Rush and his staff are great! In office and telehealth visits have gone smoothly. He listens and addresses each of the issues I have thoroughly! I would highly recommend him.

Nita Apr 27 2020

Review for Dr. Rush

I’ve been going to Dr. Dunn for 26 years! He is the best

Apr 26 2020

Review for Dr. Dunn

Rhonda Apr 25 2020

Review for Dr. Brooks

The staff was very friendly and professional. Dr. Comitalo was very informative and patient with all my questions.

Arthur Apr 25 2020

Review for Dr. Comitalo

Dr Hakim genuinely and deeply concerned about my health. Very compassionate. I’m grateful to have him as my GI doctor. His expertise serving me well. Great doctor that I highly recommend.

Adrienne Zarahn Apr 24 2020

Review for Dr. Hakim

Really good MD. He did a lumpectomy for me. He did a great job.

Jane G Apr 24 2020

Review for Dr. Comitalo

I had a colonoscopy and the staff were excellent! It was so much different than years ago. There was much less prep and the staff were attentive with warm blankets and ensuring privacy. The Doctor was reassuring and professional. He answered all of my questions with great patience.

Irene Y Apr 24 2020

Review for Dr. Hakim

I have been coming to this WF office for many years. It has a great group of office and health tech personnel. I have always been pleased with the service.

Apr 24 2020

Review for Dr. Dunn

Dr Hakim was wonderful. It helped that the result of the procedure were positive! He answered all my questions, was calm and reassuring.

Apr 23 2020

Review for Dr. Hakim

Dr. Hakim is very considerate, patient, and nice. He doesn't rush through the office visits. He actually worked me in an office visit without an appointment, when he was seeing my husband. I couldn't believe it, because I was trying to get back to see him because I feel he is the Best!!!

Apr 23 2020

Review for Dr. Hakim

Dr. Dunn is a great doctor. He makes the time to really listen to what is going on. I can't imagine a better doctor. His staff is always warm and friendly. Appointments run on time. Love that there is a lab right at the office.

Kari Apr 23 2020

Review for Dr. Dunn

My visit with Dr Dunn was to evaluate evaluate existing health conditions and evaluate my well being. He is very thoughtful of his patients needs and concerns.

D Davis Apr 23 2020

Review for Dr. Dunn

Eric M. Peterson MD, MS (Med.), FACCD Apr 23 2020

Review for Dr. Miles

My wife and I are new patients of Dr. Rush and find West Florida to be prompt, efficient and professional. Dr. Rush takes time to listen rather than push one out the door like our previous doctor did. We're impressed so far and think we have found a practice we can be with for a long time.

Paul D. Webb Apr 23 2020

Review for Dr. Rush

Professional, thorough, informative and caring. Dr. Grammer has always been an special gift to me as a GYN doctor. He is a perfect gentlemen who answers all my questions and concerns. I am treated with respect and that means a lot to me. I highly recommend Dr. Grammer. Thank you.

Pamela Coleman Apr 23 2020

Review for Dr. Grammer

Very kind, informative, and comforting. I absolutely trust him.

Apr 21 2020

Review for Dr. Ibrahim

My visit was via video. While the bugs are being worked out of the video conferencing format, the visit went very well. Dr Rush is very patient and provided a excellent review of my blood work and other normal functions associated with my yearly physical.

Richard Swinney Apr 19 2020

Review for Dr. Rush

professional, down to earth, no long waits, thorough. I have had to a few ob-gyns in my time, and he's the best so far in the community. He will not disappoint as a doctor that you can trust and depend on.

Dana J Apr 18 2020

Review for Dr. Grammer

Excellent. Dr Barnes was professional and had a great bedside manner. She explained everything and took her time with me.

Dru Apr 15 2020

Review for Dr. Barnes

SC Apr 11 2020

Review for Dr. Messe

Jessy P. Apr 10 2020

Review for Dr. Turner

James G. Bostic Apr 10 2020

Review for Dr. Buckley

Gail Jones Apr 07 2020

Review for Dr. Williams

He is a wonderful doctor. He takes time to listen.

Apr 07 2020

Review for Dr. Jones

Dr Tucker and staff are wonderful. Very attentive to detail, caring, concerned, and available as needed. I am a younger patient with a strange situation, and Dr Tucker discovered the issue and has treated my issue perfectly. I highly recommend Dr Tucker. and staff.

Apr 07 2020

Review for Dr. Tucker

Five Stars! Dr. Dunn cares for and about his patients. Dr. Dunn makes you feel comfortable enough to tell him about your health conditions. He works with you to make sure you have the medications that will help you. The front desk people, nurses and plebotomist are also very good.

Lester W. Apr 07 2020

Review for Dr. Dunn

Location

Baptist Hospital

1000 W Moreno St, Pensacola, FL 32501