Ascension Sacred Heart Hospital Bay

67%

Patients that would definitely recommend
3% lower than the national average


Ascension Sacred Heart Hospital Bay is a medical facility located in Panama City, FL. This hospital has been recognized for Orthopedic Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Orthopedic Surgery Excellence Award™ (2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

67%

Would definitely recommend
3% lower than the national average

Ascension Sacred Heart Hospital Bay

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Ascension Sacred Heart Hospital Bay

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Lisa Pettey Sep 11 2020

Review for Dr. Ergin

I’ve been going to her for years. Great service.

Sep 09 2020

Review for Dr. George-Saintilus

Dr. Bleday is a great doctor. He explains what's going on with your condition and treatment. He has worked on my shoulder twice and it has shown great improvement after both surgeries.

EDWIN B MILLS Sep 08 2020

Review for Dr. Bleday

Sep 07 2020

Review for Dr. Patel

Barak Frydman Sep 02 2020

Review for Dr. Karaman

Kimberly M Sep 02 2020

Review for Dr. Wong

He is the most accredited endo in the county. He takes as much time as needed and answers all questions without the patient feeling rushed. He is a skilled surgeon. he did the same procedure I experienced in the past with considerably less pain. look for the second-best

Edith Miller Sep 02 2020

Review for Dr. Ergin

Diagnosed as well as treated with absolute success a heart condition I’ve had since birth. I’m 46 .

Sep 01 2020

Review for Dr. Morrow

John and Linda Parrish Aug 28 2020

Review for Dr. Harrell

We love Dr. Harrell! She is thorough and determined to identify an issue. I've always felt comfortable talking with her and she has taken great care of my family! Her office staff is exceptional as well!

Tony Bruening Aug 26 2020

Review for Dr. Harrell

Sherry Bruening Aug 26 2020

Review for Dr. Harrell

Grady T. Lynn Haven Aug 22 2020

Review for Dr. Harrell

Linda F. Thomas Aug 20 2020

Review for Dr. Harrell

Very efficient, an excellent listener, remembers practically everything about you and your past. Very personable.

Steve Latham Aug 18 2020

Review for Dr. Kovaleski

We Love Dr. Hoang! He put in my implant heart monitor and my pacemaker. He takes his time to get to know the patient. I have never felt rushed during my appts. I actually recommend him to everyone!

hensking Aug 14 2020

Review for Dr. Hoang

Dr. Mullis is awesome. Your appointment is all about you. He take the time to know you.

Aug 12 2020

Review for Dr. Mullis

I’ve had numerous bones broken or needed replacing and he is my go to orthopedic specialist

Aug 10 2020

Review for Dr. Gaiser

DANNY CASSIDY Aug 07 2020

Review for Dr. Khan

Lisa Brown Aug 06 2020

Review for Dr. Sekhon

Dr. Nunez explained everything to me in a easy to understand way. He ordered a test and told me he would go over the test with me. After the test he explained it thoroughly what needed to be done. Very satisfied.

Debbie Aug 06 2020

Review for Dr. Nunez

Dr. Kamel is very professional! He makes sure you understand what his concerns are concerning your situation. His office staff are very polite and caring about you. Their seat in the waiting room is very comfortable! I highly recommend Dr. Kamel!

William Whittenberger Aug 06 2020

Review for Dr. Kamel

I have been with the Stringer family 2006. What a great team this is, always clearing, easy to understand.

Aug 05 2020

Review for Dr. Stringer

I have been going to Dr. Tabbaa since March. I am very satisfied with my treatment. I had to go to the emergency room in another state on a Sunday and he quickly responded to the ER doctor. He spends a lot of time with me at each appointment and I am so happy my PCP referred him

Lisa Aug 04 2020

Review for Dr. Tabbaa

I have been a patient of Dr. Kamel for almost 10 years . I could not ask for any better care . He helped me significantly getting more healthy. The staff is helpful and friendly. I trust him 100%

Aug 01 2020

Review for Dr. Kamel

She's the best and caring person I've ever known I have gone to her for years I would recommend her highly

Aug 01 2020

Review for Dr. Sekhon

Sarah Aug 01 2020

Review for Dr. Karaman

Lucy Guidotti Aug 01 2020

Review for Dr. Reed

Dr. Obid is an excellent doctor. I have been a patient of his for over 30 years and have always gotten the best care possible. Always kind and considerate! His staff has always been great too!

Joyce Bollinger Jul 31 2020

Review for Dr. Obid

Dr. Dietrich is the best in bay county. He did my knee n now going to to my Hip ! I trust him Fully . I’m glade he is back .Welcome back SIR . God bless you . Gabriele Long

Gabriele Long Jul 30 2020

Review for Dr. Dietrich

A Doctor that sincerely cares about his patients.

Stephanie Wargo Jul 29 2020

Review for Dr. Klin

Susan Jul 29 2020

Review for Dr. Ergin

Staff is excellent. Doctor Ergin takes the time to answer questions and make you feel at ease. They all go the extra mile to make sure you are comfortable with your health care issues. Scheduling was only an issue due to covid restrictions and new hours.

Sue Smart Jul 29 2020

Review for Dr. Ergin

Dr Ergin is a great doctor. He listens and take action when necessary. I’m feeling much better since I’ve been seeing him.

Fransise Derezil Jul 28 2020

Review for Dr. Ergin

always available and honest

Jul 27 2020

Review for Dr. Baker

Dr. Ergin is the best Dr. He explains things to you and listens to you. He got my A1C down I know have my diabetes under control.

Jul 23 2020

Review for Dr. Ergin

Love Dr Saintillus, very thorough

LORRAINE Jul 22 2020

Review for Dr. George-Saintilus

Jul 19 2020

Review for Dr. Ergin

Angie Suggs Jul 17 2020

Review for Dr. Morrow

Kristeena shirah anderson Jul 16 2020

Review for Dr. McAllister

Unfriendly staff

Jul 16 2020

Review for Dr. Sekhon

Jul 15 2020

Review for Dr. Ceydeli

He listened

Heman Wright Jul 15 2020

Review for Dr. Ergin

Staff not helpful. Worst I have ever experienced.

Jul 15 2020

Review for Dr. Agha

Staff was very knowledgeable and Dr.Ergin was very compassionate and knew what he was doing.

John Moore Jul 14 2020

Review for Dr. Ergin

Very professional and very down to earth. Easy to talk to.

Sally Holder Jul 09 2020

Review for Dr. Wells

Don't go there. This office will not provide timely transfer of medical records. For two months at least they rerouted all calls to the answering service and have not replied to multiple requests, even from other physicians offices. Do not recommend.

Jul 09 2020

Review for Dr. Reams

72 year old woman Jul 07 2020

Review for Dr. Elzawahry

You left me without any help a card that has 1800 garbage no help numbers hospitals that have no idea how to help me my pump alarm going off I’m having seizures in an out of emergency room because of seizures an no way to reach your office.

Mike Wainman Jul 04 2020

Review for Dr. Shores

Toni Garrett Jul 02 2020

Review for Dr. Shores

Jul 02 2020

Review for Dr. Sekhon

Dr. Crawford is Outstanding. 10 years after surgery on the lower back it is still going great. He is extremely honest. FIVE STARS the highest

Delbert Pakiser Jul 01 2020

Review for Dr. Crawford

I've been with Dr. Gilmore for 18 months now and he's down right awesome. He listens, reviews everything and takes action.

Susan Toft Jul 01 2020

Review for Dr. Gilmore

Dr Gilmore was very professional about my injury felt very comfortable staff was very friendly and professional also

Jul 01 2020

Review for Dr. Gilmore

Dr. Ergin remains very caring. Managing my A1c and bld sugar levels and changing medication when needed to obtain best results. since he advised me to get CGM system and started me on different injectable medication my A1c is within range as well as my bld. sugar levels. He is great!!!

R.Mattingly Jul 01 2020

Review for Dr. Ergin

Negative

Jun 30 2020

Review for Dr. Manzoor

Jun 30 2020

Review for Dr. Sunseri

Had Rt. Hip surgery in April 2016. Still doing well, able to continue bicycle riding at 78 yrs old. No problems going up and down stairs. I will continue referring others to his care.

Mary A Jun 29 2020

Review for Dr. Dietrich

Excellent,experienced care.

Allan Jun 29 2020

Review for Dr. Akin

Poor staff, believes he is a God

Jun 28 2020

Review for Dr. Hennigan

For the Heart,I recommend Dr. Hoang to anyone !!

Paul Everett Jun 27 2020

Review for Dr. Hoang

Kate Jun 25 2020

Review for Dr. Sekhon

Awesome cosmetic procedures!!!

Dawn Marie Jun 23 2020

Review for Dr. Ward

Darian Roberts Jun 23 2020

Review for Dr. Ward

He is my doctor Best in this town, I wouldn't use anyone else He is very compassionate and caring ? Whatever issues you have or problems he is there for you and listens

Judy Edgecombe Jun 19 2020

Review for Dr. Haghighat

He was informative and took the time necessary to review my case. His staff was on top of check in and processing my reports.

Jun 19 2020

Review for Dr. Gilmore

Dr Reddy gave me quality patient care I was very impressed with office visit and procedure she performed I am very satisfied with care I received

Vickie peppers Jun 19 2020

Review for Dr. Reddy

Vickie peppers Jun 19 2020

Review for Dr. Reams

A calm and well-spoken gentleman of a physician. Great office staff. Diagnosed and resolved issue within a month. Excellent communication skills: none of that "I am doctor, I am a god" nonsense. Gentle during treatment and marvelous follow up. Delighted to recommend.

Elizabeth C Gyllensvard Jun 17 2020

Review for Dr. Gupta

Very professional and courteous.

Jun 17 2020

Review for Dr. Gilmore

Shirley M Jordan Jun 16 2020

Review for Dr. Patel

Excellent. The staff was professional and knowledgeable.

Rod Puleo Jun 13 2020

Review for Dr. Ergin

Dr. Elzawahry is the most caring and trusted doctor I have ever met. He really knows what he is doing and I would recommended to anyone who have nerve and spine problems. Although you will need to get a referral from you family doctor for appointment

mrs. vivian Jun 12 2020

Review for Dr. Elzawahry

Great Doctor, but very arrogant. Does not discuss findngs or give a diagnosis. No communication!

Jun 12 2020

Review for Dr. Vu

Jun 09 2020

Review for Dr. Hedstrom

Dr. Hedstrom is highly trained and knowledgeable. She makes you feel comfortable and really cares about her patients. She has saved many peoples lives and so glad to have a great trusting neurosurgeon in the Panama City, FL!!! Thank you Dr. Hedstrom

Jun 09 2020

Review for Dr. Hedstrom

Dr. Hedstrom provides excellent care to the patient's of Bay County. She is truly a blessing in the this community! Her skills and knowledge is what this town needed. So glad she came to Panama City.

Christy Jun 08 2020

Review for Dr. Hedstrom

Jun 08 2020

Review for Dr. Hedstrom

Betty Kundert Jun 05 2020

Review for Dr. Klin

Mike Hicks Jun 04 2020

Review for Dr. Rao

Extremely happy with Dr. Maddox's care! I highly recommend her!

Robin / PCB, Fl. Jun 03 2020

Review for Dr. Maddox

Dr. Lacour very knowledgeable on autoimmune disease. He ordered a change in a medication that is very helpful in decreasing a flair-up. The office staff is friendly and helpful.

Dolores Earle Jun 03 2020

Review for Dr. Lacour

Awsome Always makes you feel better when you leave. Best in Pan handle!

Michael Haines May 30 2020

Review for Dr. McKee

T.Baker May 30 2020

Review for Dr. Compton

He is a great Doctor! He explains everything in detail, Gives you the right Meds and nothing you don't need,You couldn't ask for a better Doctor, I wouldn't be here today if it wasn't for him,God Bless him,He is the best !!!!

T.Baker May 29 2020

Review for Dr. Haghighat

Dr. Bernier & her staff are great. Very knowledgeable and personable. I could not ask for better care.

Tom May 29 2020

Review for Dr. Bernier

Karen Honeycutt May 28 2020

Review for Dr. Stokes

Dr Stokes is a wonderful doctor. Great cardiology group as well.

Sharon Bradshsw May 28 2020

Review for Dr. Stokes

Appalled May 27 2020

Review for Dr. Rittman

Follow up

Spurlin Roy May 26 2020

Review for Dr. Akin

Don Umaguing May 25 2020

Review for Dr. Banton

Dr. Rachesky is great. She's very open and informative with parents and does an excellent job with my girls (5 and <1). The nurses and staff are very kind and accommodating.

H. Spohn May 24 2020

Review for Dr. Rachesky

Dr. Karaman is very thorough and very caring.Along with his nurse Miss Becky,I recommend them highly!!

Debbie Moore May 23 2020

Review for Dr. Karaman

John C May 21 2020

Review for Dr. Stickler

Excellent Dr. & Surgeon- Probably The Best General Surgeon in Bay County. He has done all my family’s general surgery & we’ve never had an issue. Very pleasant bedside manner, also.

Deborah Tibbetts-Tumiel May 20 2020

Review for Dr. Morris

Dr. Batanieh and his staff are compassionate, loving and make you feel completely comfortable at all times. I was referred here by a friend post hurricane Michael when our dr offices were washed away and I could not have gotten luckier they are one big family.

Mary Lamb May 18 2020

Review for Dr. Bataineh

He is w truely genuine doctor that cares about his patients and I really that God for him and he is well missed in Mitchell County.

Leitha May 16 2020

Review for Dr. Reams

Location

Ascension Sacred Heart Hospital Bay

615 N Bonita Ave, Panama City, FL 32401

Frequently Asked Questions

Where is Ascension Sacred Heart Hospital Bay located?

Has Ascension Sacred Heart Hospital Bay won any recent awards from Healthgrades?

Does Ascension Sacred Heart Hospital Bay score well in safety ratings?