AdventHealth New Smyrna Beach

59%

Patients that would definitely recommend
11% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10
11% lower than the national average

59%

Would definitely recommend
11% lower than the national average

AdventHealth New Smyrna Beach

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

AdventHealth New Smyrna Beach

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Good in emergency room

Jun 29 2020

Review for Dr. Menezes

Patricia Marie Davenport Jun 27 2020

Review for Dr. Asihene

He is direct and professional and is not one to say things just to make you happy. If he doesn’t agree with your “ non professional “ opinion he tells you.. and that is what I like about him. He’s a no BS doctor and that is what I look for in a doctor. I would refer him to family and friends.

Steve C. Jun 14 2020

Review for Dr. Sridhar

Joseph Peek Jun 09 2020

Review for Dr. Traficante

Life saviour

Sree J. Jun 05 2020

Review for Dr. Rao

Dr. E runs on time, is so sweet and kind! Staff is responsive and pleasant. His main office is clean and easy to find. He also offers Fridays in Orange City.

Ormond Girl Jun 03 2020

Review for Dr. Eathiraju

Dr Z was awesome! He really took the time to listen and explain things. I am very pleased with my first visit and I’m sure future visits will go just as well.

Mattie E Jun 03 2020

Review for Dr. Zacharis

I have been a patient of Dr Arab for 6 years and I find him to be trustworthy, straight forward and very smart. He speaks in a thoughtful manner but he is direct in his counsel. He tells it like it is which I appreciate. I have no hesitation in recommending him. he is a 5 Star Physician in my book.

John T Anthony Jun 02 2020

Review for Dr. Arab

Nancy Perez May 30 2020

Review for Dr. Rosales

Christopher May 27 2020

Review for Dr. Rao

May 22 2020

Review for Dr. Alvarez-Farinetti

Pamela Kraska May 21 2020

Review for Dr. Srisawat

Dr Kohen has become extremely forgetful. I am concerned and will no longer continue coming.

Melody May 18 2020

Review for Dr. Kohen

Thomas and Janet May 18 2020

Review for Dr. Barettella

J in Ormond May 13 2020

Review for Dr. Heath

I am a local physician, and have had the pleasure of working with Dr Marton for many years. I have always found him to be thorough in his evaluation and treatment of patients, and have had many patients praising the care they have received from him. I highly respect and recommend this Doctor

Steven C. Watry, D.O. May 13 2020

Review for Dr. Marton

Dr.kollmer is an excellent stem cell dr. Im a DOMESTIC violence victim run over by my exhusban hiding out . Can't take meds. Gentle kind understanding. The staff there is amazing and I give KOODOS to them . See Dr. Kollner for your pain bravo

Bella May 13 2020

Review for Dr. Kollmer

She is thorough, easy to talk to, empathetic, listens, gives appropriate diagnosis.

Charlene May 10 2020

Review for Dr. Doolin

Linda Sparda May 04 2020

Review for Dr. Yee

I have been seeing Dr Zach for years. He is kind and patient, always gets you right in.

C Knight May 01 2020

Review for Dr. Zacharis

JoAnn Halleran Apr 30 2020

Review for Dr. Heath

He started an ablation on my husband but punched a hole in his heart wall,My husband was in cardiac intensive care for awhile,the Doctor never called to see how he was and there was no follow through

Apr 28 2020

Review for Dr. Wang

Crohnsforlife Apr 28 2020

Review for Dr. Hemaidan

Dr Herdel and his staff hav always been very patient and caring. Great listeners, I never feel rushed and always have had a complete review of my health.

Fielding Cooley Apr 19 2020

Review for Dr. Herdel

I’ve been going to this practice for quite sometime. Today had first appointment with Dr Duphare, for first time. I learned about my problems and finally understand my problems and what we’re going to try first and spoke to where you understood medicine etc !!!!

Theresa Eileen Wing Apr 13 2020

Review for Dr. Duphare

very forgetful physician. Unable to really have a conversation without repeating himself. I will not come back

Evelyn Apr 10 2020

Review for Dr. Kohen

Apr 01 2020

Review for Dr. Swearingen

Does not care about her patients. Does not bother to follow up with her patients.

Mar 31 2020

Review for Dr. Cannarozzi

The doctor runs behind schedule and clearly seems overwhelmed. I do not feel like returning. Will go back to my old allergist

Mariana Mar 28 2020

Review for Dr. Kohen

Susan Salt Mar 21 2020

Review for Dr. Keller

patient with heart issues Mar 17 2020

Review for Dr. Rao

Doctor Latif has been my doctor 17 yrs. Awesome doctor

ron ones Mar 17 2020

Review for Dr. Latif

Brandi Matzek Mar 15 2020

Review for Dr. Murphy

Staff is friendly and understanding. Dr Malan is easy going and detail oriented.

Mar 11 2020

Review for Dr. Malan

He is a great Dr. as is his staff!!! There is usually a very short wait. Good bedside manner.

Trish Arthurs Mar 07 2020

Review for Dr. Barettella

Patricia ( Trish ) Arthurs Mar 07 2020

Review for Dr. Elsakr

Impossible to get the office on the phone. Can't imagine what would happen if an emergency occurred or if after surgery, you needed pain meds or had a question or anything else. Just really bad.

Mar 05 2020

Review for Dr. Talbert

Very thorough. Explained everything that I needed to know. Made me feel comfortable.

Mar 05 2020

Review for Dr. White

J Leitzke Mar 03 2020

Review for Dr. Keller

Saw the doctor for the first time this week. I am not happy at all with his way of discussing problems and lack of bedside manner. He looks also tired and weak likely from his advanced age.

Feb 29 2020

Review for Dr. Kohen

Dr. Rouse was the most thorough OBGYN I have ever had! He was kind, compassionate and extremely considerate. He took a long period of time to ensure my comfort level and carefully explained everything to me. I can not recommend him enough!

Camille Sutlerland Feb 25 2020

Review for Dr. Rouse

R. Lowell Feb 25 2020

Review for Dr. Arab

TOO EVERYONE...SHE IS MY "ROCK STAR " ...LITERALLY SAVED MY LIFE....LOOOONG STORY ....BUT FROM STAGE 4 CANCER TO REMISSION....ALOT OF FUN IN THAT OFFICE...THE STAFF IS AWESOME LOVE THEM ALL!!!!!

Dawn Jackson Feb 12 2020

Review for Dr. Ferguson

Anthony carulli Feb 11 2020

Review for Dr. Doolin

Dr. Elsakr is the most knowledgeable and the most caring person.

S. Ghaly Feb 06 2020

Review for Dr. Elsakr

Dr.Daquila is a wonderful Doctor. She has been taking care of me and my complex healthcare for over a year. She is extremely knowledgeable and listens to your concerns. Her Nurse and heroffice staff are excellent . I highly recommend her as your primary.

Kathleen Wendorf Feb 03 2020

Review for Dr. Daquila

Will not recommend. My parents received a cert letter from office that she no longer wants them as patients. Dad tried to re-schedule an appt. last week. Krysta not helpful, unfriendly demeanor. Read my review from July 2019 of their treatment of my mother, both doctor and Krysta.

FL - Feb 01 2020

Review for Dr. Malan

Office was courteous and helpful...was seen right away

Jan 30 2020

Review for Dr. Hole

Jan 23 2020

Review for Dr. Kohen

Dr. Saranita and his staff were very friendly and professional. He attended to my problem quickly. My wait time was minimal.

G.M. McMillan Jan 22 2020

Review for Dr. Saranita

She is very caring,kind and compassionate and a excellent listener.i have grown so much under her direction she is a excellent therapist!!!!!

Lisa Jan 17 2020

Review for Dr. Young

Monika P. Jan 16 2020

Review for Dr. Alvarez-Farinetti

Joleyne Everett Jan 14 2020

Review for Dr. Sainnoval

It’s sad to say but a truly believe Michael should retire. I have been seeing him for around 22 years and am witnessing his decline. He hasn’t sent medications wrongly, can not remember my diagnoses and always become such late. I think it’s time to go.....

Jan 10 2020

Review for Dr. Kohen

We had the privilege of having Dr. Factor as my husbands' radiation oncologolist the past year. He took time to explain things we didn't understand. Walked us through the various steps necessary for treatment. He has a sense of humor and a great bedside manner.

Ruth Steiner Dec 31 2019

Review for Dr. Factor

He and his staff are the best. He figured things with my that gastro doctors didn’t find. 100% satisfaction.

Dec 30 2019

Review for Dr. Toub

First the waiting area is clean and pleasant. Staff has been friendly. But for me it's that Dr. Daquilla works with me for my health care. She has respect for me and all of her patients. About the best I've found so far in FL.

MA Dec 27 2019

Review for Dr. Daquila

HG Daytona Beach Dec 19 2019

Review for Dr. Moussly

Dec 17 2019

Review for Dr. Decarli

Warren W. Spencer Dec 15 2019

Review for Dr. Youngman

Nov 28 2019

Review for Dr. Agnone

This is the sorriest doctor ever. Can't get prescriptions right. Her staff are rude. Don't even try. Don't waste your time. BAD DOCTOR

Betty Nov 27 2019

Review for Dr. Melendez-Torres

Nov 21 2019

Review for Dr. Kohen

Donna DeLong Matthews Nov 19 2019

Review for Dr. Mercurio

Merle Warren Nov 19 2019

Review for Dr. Henderson

He. .is the best

Anne Buntain in New Smyrna Beach, FL - Nov 16 2019

Review for Dr. Browning III

between fair and okay (good)

Nov 15 2019

Review for Dr. Metchick

Dr. Vintimilla is a good listener and is empathetic.

Ormond Beach, FL - Nov 15 2019

Review for Dr. Vintimilla

FL - Nov 14 2019

Review for Dr. Huyen

Nov 14 2019

Review for Dr. Keller

Nicholas Cessario Nov 12 2019

Review for Dr. Keller

Doctor Keller is an excellent doctor. She listens to everything you have to say with care and concern. She always makes time to listen and explain things to you. I was among one of her first patients when she came to NSB and I have recommended her to many of my family and friends.

Alice Benedict Nov 08 2019

Review for Dr. Keller

Do not bother seeing her unless you have a straight forward positive blood test result. She does not dig any deeper and will not help you. Referred me to a pain specialist . A waste of my time & money.

Disappointed! Nov 05 2019

Review for Dr. Vintimilla

Maureen C in Edgewater, FL - Nov 03 2019

Review for Dr. Appleton

Dr Appleton is a very good doctor. I trust her and know that she is very competent. I’ve been seeing he for 8 years.

Reba Sue Hurst in New Smyrna, FL - Nov 02 2019

Review for Dr. Appleton

Awesome and friendly. Experienced and knowledge.

Jose Jimenez Oct 30 2019

Review for Dr. Rosales

My experience during a Stent was fine, BUT ,really hard to see Dr Rao again. His office will schedule you with a Nurse Practitioner but to actually get an appointment with Dr Rao is hard because he is not here most of the time. Either in procedures (where the real money is) or traveling.

No Oct 28 2019

Review for Dr. Rao

Cindy is the best therapist I've ever met. She listens, cares, understands and calls you on your BS. Good sense of humor too!

Kimberly Wallace Oct 24 2019

Review for Cindy Newman

Jason Oct 22 2019

Review for Dr. Krajnyk

Dr. Krajnyk did Cataract surgery on my mother and did a Great Job. I'm going to have him do mine soon. Friendly staff.

Craig Oct 18 2019

Review for Dr. Krajnyk

N Oct 12 2019

Review for Dr. Rosales

Dr Byrne is an excellent doctor who is professional, trustworthy, has good communication and is patient with you - he takes his time with you. A patient/doctor relationship is the heart of the medicine.

Joy Evans Oct 11 2019

Review for Dr. Byrne

Oct 02 2019

Review for Dr. Rouse

Very poor experience with no real bedside manner. I feel horrible for people that have to see this MD.

mary Oct 01 2019

Review for Dr. Kohen

Al N Edgewater Sep 29 2019

Review for Dr. Krajnyk

Dr. Davis is not someone that I would recommend, based upon my experience with her personal demeanor.

Sep 28 2019

Review for Dr. Davis

Very poor visit. He could not even memorize my name after asking me 3 times. No eye contact and struggled with computer. I’m very frustrated and will not return ever again.

Sep 28 2019

Review for Dr. Kohen

Kerri Sep 26 2019

Review for Donald Huggard

She’s a great doctor, if you can get in to see her. It’s very difficult to get to see her when you are sick. For routine bloodwork she’s fine but when in actual illness you can’t get in to see her.

Sep 26 2019

Review for Dr. Daquila

Patient Sep 23 2019

Review for Dr. Daquila

Absolute nightmare experience! Rude, argumentative staff. If considering new care or continuing care- read the reviews! I should have. GOOD RIDDANCE!

Sep 20 2019

Review for Dr. Hole

Extremely knowledgeable and proactive. The office is run well, great attention to detail. Efficient!

Kennedy in NSB, FL - Sep 20 2019

Review for Dr. Tomlinson

This doctor needs to retire. She is absolutely horrible and is more interested in just writing scripts than helping with the real issue. I can't remember getting more than 5 minutes and another script ever with her.

Sep 20 2019

Review for Dr. Hole

Office staff is rude and terrible. No compassion at all. No sense of urgency at all. Just plain rude and zero follow up. The doctor is great, can be a little harsh but definitely worth going to. Just wish the office staff was kind and caring.

J Sep 17 2019

Review for Dr. Daquila

BEST DOCTOR EVER....I HAVE BEEN HIS PATIENT FOR 12 YEARS...THANKS TO HIM I AM STILL ALIVE TODAY!!....I'M MOVING TO THE GULF COAST AND SURE WILL MISS HIM...I JUST HOPE TO FIND A DOCTOR THERE AS GREAT AS DOCTOR MOUSSLY!!

LEONARD Sep 16 2019

Review for Dr. Moussly

Sep 13 2019

Review for Dr. Metchick

Location

AdventHealth New Smyrna Beach

401 Palmetto St, New Smyrna Beach, FL 32168