Westchester General Hospital

54%

Patients that would definitely recommend
16% lower than the national average


Westchester General Hospital is a medical facility located in Miami, FL. This hospital has been recognized for Patient Safety Excellence Award™ and Gynecologic Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gynecologic Surgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
44%

Patients who gave a rating of 9 or 10
25% lower than the national average

54%

Would definitely recommend
16% lower than the national average

Westchester General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%68%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%77%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%36%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Westchester General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%44%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

If you are looking for a profesional, experienced and knowledgeable doctor with great bedside manners, I absolutely recommend Dr. Simon. His office is always full but he is worth the wait. I cannot recommend him enough.

Aug 08 2020

Review for Dr. Simon

Heidy Aug 01 2020

Review for Dr. Valdes

I liked the clinic, staff is friendly, doctor very friendly, takes his time with you and gives you a thorough explanation of everything you need to know, also explains the importance of having a better and healthier nutrition. Only complaint is the long wait. 2 hours.

Ileana Machado Jul 30 2020

Review for Dr. Reytor

Friendly and professional staff. Office environment is pleasant, clean and organized. Doctor consultation was informative and doctor showed great care.

Ana Gonzalez Jul 30 2020

Review for Dr. Sabates

DR Estape muy bueno y muy preocupado me opero en abril 2 del 2020 y todo fue muy bien y Le agradezco mucho q hasta me ofrecio su personal cell para cualquier preocupación q tuviera Estoy muy agradecida y q dios lo bendiga siempre

Karim Safille Jul 28 2020

Review for Dr. Estape

Very clear on all communication with patient

Jul 28 2020

Review for Dr. Sabates

Muy buen doctor. Sobretodo muy humano, jovial. Muy profesional. Muy buen equipo .

Soraya Guerra Jul 22 2020

Review for Dr. Baras

Evrything went well in my surgery great doctor.

Jul 17 2020

Review for Dr. Estape

NEGLIGENT PERSON WITHOUT BONDING AND NEITHER PROFESSIONAL ACTTITUDE

Jul 16 2020

Review for Dr. Salvato

Dr. Sabates was very helpful, and his staff is very professional.

Jul 16 2020

Review for Dr. Sabates

Excellent experience, appointment on time and very friendly staff

Yamilet Alvarez Jul 14 2020

Review for Dr. Sabates

Excellent

Veronica Ceballos Jul 10 2020

Review for Dr. Batista

Dr. Sabates is very knowledgeable and very attentive to his patients care and wellbeing. I enjoyed my first time visit at his office and looking forward to being treated by him. For the first time in a while I felt secure about his treatment plan for me.

Jul 08 2020

Review for Dr. Sabates

I can't understand why the bad reviews, I and my family have been patients of Dr, Alberti-Flor for years and he is wonderful. Best bed side manners, kind, considerate, understanding and listens to you. I highly recommend.

Barbara Padro Jul 06 2020

Review for Dr. Alberti-Flor

As always Dr Salazar proved to be the best . His bedside manners and his medical expertise makes him the best among the best.

Antonio Portuondo Jul 05 2020

Review for Dr. Salazar

Jennifer treated my teenage daughter who had severe acne. She was patient, and explained everything to her in detail, making her feel at ease through the whole process.

Jul 01 2020

Review for Jennifer Martinez

Dr Salazar was profecional and kind ,very friendly staffs,my visit was pleasant.

IRAIDA PITA Jun 30 2020

Review for Dr. Salazar

Nicely doctor

Jun 26 2020

Review for Dr. Forteza

Good experience, very professional staff, nice and helpful. At my first visit the experience with the Doctor was very good . Nice people.

Patricia Jun 24 2020

Review for Dr. Baras

Very good and professional doctor,his staff is awesome too. Thank you guys for everything!

Jun 23 2020

Review for Dr. Salazar

Mary Jun 18 2020

Review for Dr. Simon

Accurate,friendly and excellent professional.Thank you dr

Carmen Rincon Jun 16 2020

Review for Dr. Reytor

very good attention

Adrian Jun 15 2020

Review for Dr. Reytor

Hannah Jun 02 2020

Review for Dr. Nedd

Rosy Aponte Jun 01 2020

Review for Dr. Fox

JH May 23 2020

Review for Dr. Bustamante

Buen DR.Lorites.

Jorge Queada jorge May 19 2020

Review for Dr. Lorites

He is a wonderful doctor I use to live in the Cayman Islands and I would fly up to Miami for treatment Great doctor.

Valorie Grant May 14 2020

Review for Dr. Vega

Es un excelente doctor

May 13 2020

Review for Dr. Baras

The staff at Miami Surgical were friendly and quick to answer questions. Doctor Salazar was very thorough when explaining each step of the procedure.

May 07 2020

Review for Dr. Salazar

excelente visita y mucha explicación de todo

Tania May 07 2020

Review for Dr. Baras

Dr. Gonzalez has been my cardiologist prior to and after a heart attack and is nothing less than awesome...caring, honest and helpful.

May 04 2020

Review for Dr. Gonzalez

Great patient service and better greeting!

Roberto Escajadillo Apr 23 2020

Review for Dr. Sabates

Dr.Mantero has gone out of his way many times to help me&I'm very grateful. He's excellent with effective medication&an an ecxcellent psychotherapist. He is a true healer&cares greatly about all his patients. Looking 4ward to seeing him in his office again-Stay safe&healthy,Dr.Mantero!

Diane DeMaris Apr 13 2020

Review for Dr. Mantero-Atienza

I go see Dr. Fox every 6 months for my FAA physical. Always been treated great and average time i waited in the lobby has always been acceptable at under 1 hour. Highly recommend Dr. Fox.

Jorge Apr 06 2020

Review for Dr. Fox

I great doctor and great team. Recommend him and his team highly. Thanks!

Sylvia Mar 25 2020

Review for Dr. Bustamante

Mar 20 2020

Review for Dr. Schwarz

Excellent very patient doctor and explain my issue so i can understand and fix my pain..i feel GREAT??

Rosalyn Mar 19 2020

Review for Dr. Hall

Mabel Flores Mar 18 2020

Review for Dr. Hall

Amazing physician

Mar 16 2020

Review for Dr. Morono-Ponce

The Dr listen to my symptoms and takes time to explain step by step what it is. The entire staff is always courteous and behave professionally.

Mar 15 2020

Review for Dr. Sabates

I will love to come back and will recommend the doctors. It was quick, easy and comfortable experience,

D. B. Mar 11 2020

Review for Dr. Schiffman

Very friendly Dr and staff. I think we waited for a max of 10 minutes which is awesome.

Serguey gomez Mar 10 2020

Review for Dr. Sabates

The doctor was very detailed in the explanation and wanting to help.

Elisa V. Mar 09 2020

Review for Dr. Schiffman

Great Doctor! She is very professional and knowledgeable. If you have a last minute issue and do not want to the urgent care, she is always willing to see you without an appointment. I recommend her without hesitation.

Betzy St Germain Mar 06 2020

Review for Dr. Morono-Ponce

Dr. Schiffman is wonderful. He listens patient and is helpful

Anonymous Mar 05 2020

Review for Dr. Schiffman

everyone has been great in the office with a lot of support, definetely feel good coming here and overall happy with the outcome

E. A. Mar 05 2020

Review for Dr. Schiffman

very good, explain everything and dedicates proper time with each patient

Lizbeth V. Mar 04 2020

Review for Dr. Schiffman

El dr. Estape me operó el 2/27 en el Kendall regional y la verdad estoy muy agradecida y satisfecha por su trabajo y el de su equipo muchas gracias Lidia Ortega

Lidia ortega Mar 04 2020

Review for Dr. Estape

Dr Sabates is a very professional surgeon like the ones we don't see anymore. He is very caring and takes his time to address any concerns or worries.

Eduardo Linares Feb 29 2020

Review for Dr. Sabates

great!

Grisell F. Feb 26 2020

Review for Dr. Schiffman

He is a great doctor, the staff is amazing

Feb 26 2020

Review for Dr. Reytor

Could not have asked for a better experience from the from office to the doctor to the person in charge of scheduling. everyone is extremely professional, polite and they make feel like you are part of the family. I recommend this offie and doctor 110%.

Gabriel A. Palmer Feb 26 2020

Review for Dr. Sabates

awesome

Anonymous Feb 19 2020

Review for Dr. Schiffman

Please beware this office over bills and bad with communication

Feb 11 2020

Review for Dr. Estape

Ellie Feb 01 2020

Review for Dr. Valdes

wanted to talk to the manager over the phone and the operator kept hanging up instead of letting me speak to the manager regarding a billing concern. Need to address with the operators about how to handle calls.

sam Jan 22 2020

Review for Dr. Suarez

fast service, good explanation, and service

Anonymous Jan 21 2020

Review for Dr. Schiffman

The doctor and staff were excellent very detailed and quick

Anonymous Jan 16 2020

Review for Dr. Schiffman

Ely M Jan 14 2020

Review for Dr. Lappost

Muy Buena experiencia , gracias al Dr Gelasio Baras y a su colectivo por su profesionalidad y trato amable

Rebeca Perez Jan 14 2020

Review for Dr. Baras

Excelente atención, muy profesionales .

Sonia Fernández Jan 12 2020

Review for Dr. Reytor

Dr Estape placed a TAC Transabdominal cerclage after I lost an infant due to the fact that I have no cervix I’m happy to report that my baby boy is now 11 months old I messengered him after my rainbow baby was born And he was super happy for me He is not only a great dr But a great man

Caroline Bahadourian Jan 12 2020

Review for Dr. Estape

I'm very likely to recommend Dr. Simon

Margarita Objio Jan 09 2020

Review for Dr. Simon

From start to finish they were nothing short of amazing! Amazing doctor and team! Great results and wouldn't trust another. I felt absolutely comfortable from the minute I met them and knew I was in good hands.

Nicasio Dec 29 2019

Review for Dr. Earle

Ali Dec 20 2019

Review for Dr. Bustamante

I can give testimony, referring to Dr. Abreu, he attends to my mother 3 years ago, she is happy with him, says she gives him peace of mind, gives him confidence, he is very helpful, attentive and worried about his patients, for that and more we recommend Dr. Rafael Abreu.

Maribel Huamani Gonzales Dec 20 2019

Review for Dr. Abreu

If you are fine waiting for more than 4 hours to be seen by a doctor, this is the place. Hay que esperar más de 4 horas para que te vea el doctor.

Dec 18 2019

Review for Dr. Batista

Alex T Dec 17 2019

Review for Dr. Guerra

Just had surgery, was so confident with Dr percy Nelson his knowledge and wisdom is so reassuring

Dec 15 2019

Review for Dr. Nelson

Very frienly, respecful and professional.

Lizbette Rodriguez Dec 12 2019

Review for Dr. Baras

Dr. Bustamante is an exceptional doctor that understands one's personal urgency in dealing with foot pain and discomfort always going above and beyond to assure immediate care.

Dec 11 2019

Review for Dr. Bustamante

Dec 03 2019

Review for Dr. Simon

Excelente doctor y muy atento con sus pacientes

Eduardo abreut Nov 28 2019

Review for Dr. Reytor

Amy Soto Nov 21 2019

Review for Dr. Baras

First time Dr. Reytor was very nice and knowledgeable. Had patience with all my questions and answered them very well. Office staff very nice.

Orestes L. Hernandez ( Rusty) Nov 21 2019

Review for Dr. Reytor

He is very attentive and knowledgeable. His entire staff are very nice and friendly.

Rosita Ortiz Nov 20 2019

Review for Dr. Fox

MARIA I SANTOS Nov 16 2019

Review for Dr. de la Cruz

Dr Braulio is one of the best doctor in Miami-Dade

Nov 15 2019

Review for Dr. Sabates

Amina Nov 14 2019

Review for Dr. Olupona

First appointment visit scheduled for 12:30 noon. It is now 2:07 p.m. and I am STILL waiting to be seen by the specialist. First and definitely the LAST time ever coming here. Save you co-pay and definitely your time.

Patient Zero Nov 13 2019

Review for Dr. Martinez

Nov 09 2019

Review for Dr. Olupona

Ulises Guigou Nov 09 2019

Review for Dr. Sabates

Barbara Monzon Oct 29 2019

Review for Dr. Estape

Nancy D Chavez Oct 28 2019

Review for Dr. Salazar

Professional and courteous doctor and staff. Having 2nd procedure with him.

Oct 28 2019

Review for Dr. Salazar

My visit went very smoothly. I was taken care of a sat down in a matter of 5 minutes. The staff was friendly and took x-rays of my teeth efficiently and without problems. They made me feel all the attention was on me and my concerns. Finally I finished pain free and with a great healthy smile.

ANICRISTY PACHECO Oct 24 2019

Review for Dr. Guerra

Juana Leon Oct 18 2019

Review for Dr. Felipe

Dr. Juan Salazar was very patient and took his time to explain the procedure and instilled confidence in the success of the outcome. I would highly recommend his opinion and services.

Oct 10 2019

Review for Dr. Salazar

clear explanations, helpful with cysts and removed them on the spot, clean

Anonymous Oct 02 2019

Review for Dr. Schiffman

Great surgeon and human being. Outstanding service in all possible aspects.

Jose M. Gotay Sep 25 2019

Review for Dr. Salazar

I don't recommend this doctor at all. He leaves his patients in the hospital. He doesn't put the right medicines. He never comes to see the patients in the hospital..NO LO RECOMIENDO PARA NADA ESTE MEDICO,

Sep 18 2019

Review for Dr. Martinez

RICARDO MARTINEZ Sep 10 2019

Review for Dr. Sabates

Joseph Sep 07 2019

Review for Dr. Simon

Debra Allen Sep 05 2019

Review for Dr. Pina

OUTSTANDING DOCTOR WITH GREAT BEDSIDE MANNER.

MAGGIEB Aug 21 2019

Review for Dr. Estape

Location

Westchester General Hospital

2500 SW 75th Ave, Miami, FL 33155

Frequently Asked Questions

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