West Kendall Baptist Hospital

79%

Patients that would definitely recommend
9% higher than the national average


West Kendall Baptist Hospital is a medical facility located in Miami, FL. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Pulmonary Care Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

79%

Would definitely recommend
9% higher than the national average

West Kendall Baptist Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%62%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

West Kendall Baptist Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Ivette Machado Aug 12 2020

Review for Dr. Gonzalez

Michael J. Gonzalez Aug 12 2020

Review for Dr. Padron

I'll be forever grateful for doctor Schroeder a very compassionate, observant and gentle doctor, he really care about his patients situations, he really listen. I have surgery, no pain,no complications, I wish everyone in pain or difficult situation can have this doctor and his team. Thanks.

Soira Ramos Aug 12 2020

Review for Dr. Schroeder

Dr. Suarez have given me such a calm and reassured sense of security from the moment we first met and I feel so very blessed to have been referred to him . i was up walking and driving within the first two weeks ! Many thanks for doing such a wonderful job on my New Bionic Hip ...

susie hutson Aug 11 2020

Review for Dr. Suarez

Treatment for lacerated finger

Aug 10 2020

Review for Dr. Hoffler II

Excellent very good, thanks Dr for your wide knowledge

Ignacio Zerpa Aug 10 2020

Review for Dr. Parekh

It was awesome experience staff very courteous

Aug 10 2020

Review for Dr. Grover

Dr.Khamvongsa is the best I have ever had! Aside from being AMAZING at what he does he is also so kind and truly cares about my well-being! He is always there to help and makes you feel so comfortable! Truly amazing!

Melanie Aug 09 2020

Review for Dr. Khamvongsa

Kandy L Moore Aug 08 2020

Review for Dr. van der Ven

M.G. Aug 08 2020

Review for Dr. Calva-Cerqueira

C Hayes Aug 06 2020

Review for Dr. Kronberg

When I first saw Dr. Villacorta she was very nice and very attentive. She listened to my concerns and I feel took the necessary steps to insure that my health was a priority.

Healthfirst Aug 06 2020

Review for Dr. Villacorta

Tracie Aug 06 2020

Review for Dr. Donkor

Fantastic. Highly recommended. Everything was according to what we were told. Appointments were fast and efficient.

Jose G Alberni Aug 05 2020

Review for Dr. Suarez

Thank you Dr Rambhatla for your expertise and knowledge, for making me feel comfortable and at ease and your generosity with your time, I am eternally grateful ????

Jeanne Barrera Jul 31 2020

Review for Dr. Rambhatla

Great surgeon and he expects a great deal from his patients during recovery He had surrounded himself with a strong caring team Thank you

Cheryl Lawko Jul 29 2020

Review for Dr. Suarez

Don Hawkins Jul 29 2020

Review for Dr. Vivero

Brian Turner Jul 28 2020

Review for Dr. Aitken

Brian Turner Jul 28 2020

Review for Dr. Suarez

Jul 28 2020

Review for Dr. Hodgkins

Excellent doctor. My hip surgery was a success and have restore my quality of life. Very real and personable. Highly recommended.

Jul 28 2020

Review for Dr. Suarez

DR Estape muy bueno y muy preocupado me opero en abril 2 del 2020 y todo fue muy bien y Le agradezco mucho q hasta me ofrecio su personal cell para cualquier preocupación q tuviera Estoy muy agradecida y q dios lo bendiga siempre

Karim Safille Jul 28 2020

Review for Dr. Estape

Extremely professional and great bed side manners. Definitely trusted her diagnosis and treatment plan. Took her time to explain everything and answered all my questions and concerns. We need more Doctors like this.

Jul 28 2020

Review for Dr. Coronado

recently went to see dr cardona at Baptist West office , i had a very pleasant experience, staff was very helpful and friendly he Explained condition(s) well Listened & answered questions helpful and very friendly , i didn't had to wait too long to bese i will recommend doctor cardona and staff

Maria E Rodriguez Jul 28 2020

Review for Dr. Cardona

Jul 28 2020

Review for Dr. Coronado

Dr Grover performed a vein procedure on my leg. I feel the difference in my leg pain and improved appearance in a few weeks. I highly recommend her. She’s very patient and caring.

Patricia R Jul 27 2020

Review for Dr. Grover

Amazing physician Very caring and compassionate

Jonathan Fields Jul 26 2020

Review for Dr. Siomin

Jini Anderson Jul 26 2020

Review for Dr. Machado

Jul 26 2020

Review for Dr. Hodgkins

Excellent Doctor, He will look for the best option for you to make feel very, have been seeing him for couple years. I wish to give him 1000K ??’s

Jul 25 2020

Review for Dr. Slomianski

Frances Daddario Jul 25 2020

Review for Dr. Grover

He literally saved my life

Alvaro Acevedo Jul 24 2020

Review for Dr. Miki

Excelent Doctor.

Jorge Richards Jul 23 2020

Review for Dr. Klem

Dr. Khamvongsa is very professional. I have been his patient for 12 years.

Jul 23 2020

Review for Dr. Khamvongsa

My visit at Wiinhealth was amazing. I had a biopsy with Dr Grover. She was very gentle and caring. I highly recommend her to anyone looking for good care.

Maxi M. Jul 22 2020

Review for Dr. Grover

I have seen Dr. Padron every year for the past 20 plus years and consider him to be an excellent doctor in his field. He takes his time explaining his examination and is very professional. I would and have recommended his services.

Gary Jackson Jul 22 2020

Review for Dr. Padron

Tammy Fellows Jul 22 2020

Review for Dr. Grover

Cynthia Hewitt Jul 21 2020

Review for Dr. Rubio

Dr. Hoffler was very patient and professional. He was very gentle. I felt very safe with him as my physician. The whole team during my surgery was great and made the experience bearable. The office was very clean and was cleaned constantly during this crazy time.

Wendy Jul 20 2020

Review for Dr. Hoffler II

Jul 17 2020

Review for Dr. Nieves

Bruce Kerestes Jul 17 2020

Review for Dr. van der Ven

Evrything went well in my surgery great doctor.

Jul 17 2020

Review for Dr. Estape

Dr. de Zarraga saved my life and continues to be the BEST doctor I could EVER ask for. He is EXCEPTIONAL at what he does - which makes his an excellent doctor - But he is also caring and attentive and that makes him an excellent MAN.

JILL-MICHELE LEWIS Jul 15 2020

Review for Dr. de Zarraga

Dr. Hoffler is an excellent doctor. He is caring, listens to the patient and always solves the problem. He is patient and knowledgeable

Jul 15 2020

Review for Dr. Hoffler II

Great experience. The doctor and staff were puntual, professional and clearly explained my diagnoses. All my questions were answered to my satisfaction.

Damaris Jul 15 2020

Review for Dr. Hodgkins

Dr Villacorta takes time with you to go through all your concerns, The baptist Location on the beach is so great, everything is new, staffs are very welcome. So convenient.

Jul 14 2020

Review for Dr. Villacorta

Cary Riusech Jul 11 2020

Review for Dr. Borja

Marsha Jul 09 2020

Review for Dr. Volsky

iam a new patient with DR. ROSS MY DR. THAT I HAD FOR 25 yrs.RETIRED ..DR. MONSERRATTE BUIA AND WAS NOT FOR HER CHOICE. SO TODAY WAS MY 1ST APPT. WITH DR. ROSS AND SHE WAS TERRIFIC.. SHE ADHERED TO ALL MY NEEDS VERY PROFFESSIONAL THANK YOU DR. ROSS

lydia kirk Jul 09 2020

Review for Dr. Ross

The process and interaction from start to finish was exceptional. Dr. Suarez and his team are the best of the best and I’m thrilled with the outcome. I highly recommend.

Jul 09 2020

Review for Dr. Suarez

Dr. Inciarte, you are missed in Omaha, NE. Your patients in Florida are extremely fortunate to have you over their healthcare. Best doctor I have ever had and he truly cares for the well being of his patients. Thank you for being my doctor during your years with UNMC.

Aaron, from Omaha, NE Jul 08 2020

Review for Dr. Inciarte

Appointments are kept on time , Dr Padrón explains everything to his patients and doesn’t seem rushed, staff is friendly and competent.

Jul 08 2020

Review for Dr. Padron

Very knowledgeable doctor, takes his time with your concerns and his staff is always courteous and helpful.

Ana R. Jul 08 2020

Review for Dr. Padron

Maria B. Jul 08 2020

Review for Dr. Grover

Orlando H. Jul 07 2020

Review for Dr. Padron

Donna Wilson Jul 06 2020

Review for Dr. Suarez

TAC Jul 06 2020

Review for Dr. Del Conde Pozzi

Aliuska Jul 04 2020

Review for Dr. Volsky

The office staff and Dr very friendly and helpful. Making you feel Completely comfortable. Dr took time to review it detail results with me. I would recommend this Dr anyone that goes for regular or even consistent check up.

Emily Dalhouse Jul 04 2020

Review for Dr. Grover

Lorraine Ball Jul 03 2020

Review for Dr. Jordan

Dr. Vernace is a good doctor but her physician assistant, receptionist, supervisor of the office and all other support staff are woefully unprofessional…

Marc Serota Jul 02 2020

Review for Dr. Vernace

Jul 02 2020

Review for Dr. Khamvongsa

Texana Hite Jul 02 2020

Review for Dr. Suarez

Dario Fernandez Jul 02 2020

Review for Dr. Suarez

Aurelio Hdez Jul 01 2020

Review for Dr. Suarez

Peter Benjamin Jul 01 2020

Review for Dr. Hodgkins

The first visit was super good very he was very professional knowledgeable and super friendly as well the his staff, he takes the time to explain. I will recommend him 100%.

ERICKA GRIJALVA Jun 28 2020

Review for Dr. Chaupin

Great staff, Dr. Grover was wonderful and made me feel comfortable.

Kavita Jun 27 2020

Review for Dr. Grover

Megan D. Jun 26 2020

Review for Dr. Kronberg

Richard Wilson, Lt Col USAF Retired Jun 26 2020

Review for Dr. Volsky

E. Ivonnet Jun 26 2020

Review for Dr. Hodgkins

Dr. Hillman is an excellent professional. He is very friendly. My problem with my ears were resolved in one visit.

Jun 26 2020

Review for Dr. Hillman

Joseph A. Bevilacqua BA. MS. Jun 25 2020

Review for Dr. Esposito

Excellent physician, very knowledgeable and easy to work with. Yes, highly recommend!

Mike D Jun 24 2020

Review for Dr. Trueba

Dr Portillo withheld vital information, despite asking him numerous times, which led to the death of my father.

Jun 21 2020

Review for Dr. Portillo

Jb Jun 21 2020

Review for Dr. Barroso

He is very professional and I would not visit any other Pain specialist.

Jun 19 2020

Review for Dr. Lustgarten

Julio Rafuls. Jun 18 2020

Review for Dr. Pernas

Stephanie Jun 18 2020

Review for Dr. Khamvongsa

Lovely facility, friendly staff radiologist was amazing DR was so kind and caring. I would highly recommend this DR. So happy to have found a first class office.

Michelle Jun 18 2020

Review for Dr. Grover

Jun 17 2020

Review for Dr. Wodie

Anonymous Jun 17 2020

Review for Dr. Volsky

I had my right knee total replacement surgery in March and was so happy with the results that I replaced my Left knee in May. I lived for over 30 years in daily pain and now I’m pain free! Thanks Dr. Van DerVen!

Jun 16 2020

Review for Dr. van der Ven

Dr. Gonzalez is the BEST doctor ever. I will highly recommend him to everyone who is looking for a doctor who has exemplary bedside manner and who cares about his patients. He is all that a doctor should be.

Iris pooler Jun 12 2020

Review for Dr. Gonzalez

he help me with my knees

Jun 12 2020

Review for Dr. Yagnik

Friendly, direct, profesional..

Jun 12 2020

Review for Dr. Lustgarten

Dr St John, first of all, is an excellent human being, educated, concerned, with an immense humanity, dedicated and concerned for his patients, in addition to being excellent in his profession.

Yanet Romero Jun 12 2020

Review for Dr. St John

I have been a patient of Dr. Klem since 2009. Dr. Klem has always been very attentive to my concerns and has performed several back surgeries on my person. Each time he has been extremely caring and helpful. I highly recommend Dr. Klem.

Conchita Alvarez Jun 08 2020

Review for Dr. Klem

Dr. Gonzalez is very professional, explains everything and takes the time out to listen to your concerns.

Jorge Curbelo Jun 08 2020

Review for Dr. Gonzalez

Dr Lustgarten is a very caring and knowledgeable Doctor. I highly recommend you go to him to take care of your pain. His staff is also great.

Linda R Jun 06 2020

Review for Dr. Lustgarten

Very caring and attentive especially during this pandemic

Jun 06 2020

Review for Dr. Lustgarten

Dr. Rabaza was amazing! Confident, knowledgeable, experienced and professional - he made me feel safe going into my first surgery. He fixed my abdominal tear/hernia and I recovered nicely. Thank you sir- will be forever grateful.

Ariel Caminero Jun 04 2020

Review for Dr. Rabaza

Dr. Kronberg changed my life Jun 04 2020

Review for Dr. Kronberg

She's amazing! I love the office.

Jen Jun 03 2020

Review for Dr. Torres

Dr. Miki is a wonderful doctor. His office is extremely efficient. One of the best doctor's office experiences that I have had. Highly recommend him.

C. Kafka Jun 02 2020

Review for Dr. Miki

Iris Siegel, R.N. Jun 01 2020

Review for Dr. Reynolds

Location

West Kendall Baptist Hospital

9555 SW 162nd Ave, Miami, FL 33196

Frequently Asked Questions

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