West Kendall Baptist Hospital

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2018, 2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2017)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2017)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

80%

Would definitely recommend
10% higher than the national average

West Kendall Baptist Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

West Kendall Baptist Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%79%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

West Kendall Baptist Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Providers

2510 30th Ave Long Island City, NY 11102undefined mi
7085 SW 47th St Miami, FL 33155undefined mi
6141 Sunset Dr Ste 130 South Miami, FL 33143undefined mi
1611 NW 12th Ave Bldg 600D Miami, FL 33136undefined mi
1625 Nashville St Russellville, KY 42276undefined mi
5000 University Dr Ste 2200 Coral Gables, FL 33146undefined mi
8900 N Kendall Dr Miami, FL 33176undefined mi
Dr. Stephen Alex, MDOrthopedic Hand Surgery
Dr. Stephen Alex, MD
6705 SW 57th Ave Ste 304 South Miami, FL 33143undefined mi
6200 Sunset Dr Ste 602 South Miami, FL 33143undefined mi
Dr. Giovanna Alvarez, MDHospital Medicine
Dr. Giovanna Alvarez, MD
3288 Moanalua Rd Honolulu, HI 96819undefined mi
8900 N Kendall Dr Miami, FL 33176undefined mi
15955 SW 96th St Ste 301 Miami, FL 33196undefined mi
15955 SW 96th St Ste 303 Miami, FL 33196undefined mi
18926 S Dixie Hwy Cutler Bay, FL 33157undefined mi
15955 SW 96th St Ste 307 Miami, FL 33196undefined mi
Darlena Banas, NPCNursing (Nurse Practitioner)
Darlena Banas, NPC
1402 NW 7th St Miami, FL 33125undefined mi
Dr. Howard Bar-Eli, MDOrthopedic Trauma Surgery
Dr. Howard Bar-Eli, MD
8950 N Kendall Dr Ste 507W Miami, FL 33176undefined mi
Dr. Eduardo Barroso, MDCosmetic, Plastic & Reconstructive Surgery
Dr. Eduardo Barroso, MD
6141 Sunset Dr Ste 100 South Miami, FL 33143undefined mi
Dr. Jesse Basadre, MDOrthopedic Hand Surgery
Dr. Jesse Basadre, MD
1699 SW 27th Ave Miami, FL 33145undefined mi
8900 N Kendall Dr Miami, FL 33176undefined mi
15279 SW 91st St Miami, FL 33196undefined mi
8900 N Kendall Dr Miami, FL 33176undefined mi
Robert Bertot, PA-CEmergency Medicine (Physician Assistant)
Robert Bertot, PA-C
703 N Flamingo Rd Pembroke Pines, FL 33028undefined mi
13101 S Dixie Hwy Ste 420 Pinecrest, FL 33156undefined mi

Location

West Kendall Baptist Hospital

9555 SW 162nd Ave, Miami, FL 33196