Palmetto General Hospital

66%

Patients that would definitely recommend
4% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™ (2020)

Superior clinical outcomes in bariatric (weight loss) surgery

Joint Replacement Excellence Award™ (2020, 2019)

Superior clinical outcomes in knee and hip replacement

Gynecologic Surgery Excellence Award™ (2018, 2017)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital

9 ratings were as expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

66%

Would definitely recommend
4% lower than the national average

Palmetto General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%79%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

Palmetto General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Stefan Hall Jul 03 2020

Review for Dr. Sampath

Sami R. Jul 02 2020

Review for Dr. Shaya

Dr. Acebal is extremely professional, knowledgeable, and assertive. He communicates well... using layman’s terms... Thank you

Gemma Alberto Jul 02 2020

Review for Dr. Acebal

Very professional doctor with excellent staff

Norma Zepeda Jun 28 2020

Review for Dr. Valerio

Matt Eversmann Jun 27 2020

Review for Dr. Cohen

Always a great experience from the check in area to the check out. Evelyn is very kind and always smiling. Dr. Salom is amazing in caring and explaining options and procedures. A dedicated and experience profesional.

Rosa Llewellyn Jun 25 2020

Review for Dr. Salom

Diana Ferreira Jun 23 2020

Review for Dr. Sampath

Bari Schwartz Jun 22 2020

Review for Dr. Sampath

Kathleen Campo Jun 22 2020

Review for Dr. Sampath

I have been with doctor Salom since 2006. Excellent doctor with human quality and passionate about what he does. The group that works with him are super friendly and professional. Evelyn especially always with a smile when she greets you

Monica Nakasone Jun 17 2020

Review for Dr. Salom

Robb Julian Jun 16 2020

Review for Dr. Cohen

Your advisory on Covid19 was excellent especially the suggestion for homeopathic Camphora.

Eswara Das Jun 11 2020

Review for Dr. Mehta

Dr. Vanitha Vasudevan is what we say she is an "OLD FASHIONED" Doctor. She takes her time in explaining everything that relates to your condition. I am a very satisfied patient.

Jun 08 2020

Review for Dr. Vasudevan

A. Gutierrez Jun 04 2020

Review for Dr. Sobrado

Dr. Thomas is awesome. She is very easy to talk to and understands PTSD and depression.

Jun 04 2020

Review for Dr. Thomas

Very nice man and good doctor, but his office is a disaster. My wait time is usually over an hour and a half. His staff have no clue what is going on. He constantly cancels appointments and does not return phone calls.

Jun 03 2020

Review for Dr. Concepcion

Dr. Miki is a wonderful doctor. His office is extremely efficient. One of the best doctor's office experiences that I have had. Highly recommend him.

C. Kafka Jun 02 2020

Review for Dr. Miki

The wait time is a.lie. 2 hours minimum. The staff sucks. They are always filled with excuses and are incompetent. The manager Diane is the worse of all. I suggest you run far away as possible.

May 30 2020

Review for Dr. Bombino

Had my 2 week follow up visit Dr Black is always so informative and caring. He has patience and answers any of your concerns.

May 28 2020

Review for Dr. Black

May 22 2020

Review for Dr. Cohen

Buen DR.Lorites.

Jorge Queada jorge May 19 2020

Review for Dr. Lorites

Dr Kimmerle Cohen was amazing.She was patient and kind.You could tell that she was confident in her abilities as a surgeon.I had a lumpectomy and was up and walking around the same day without any discomfort.

Sonia May 16 2020

Review for Dr. Cohen

Dr Pagan is a very careful dr. who listens to his patients, and is never rushed into a diagnosis. He has a wonderful and humble ability to help the patient in methodologies of easing the pain.

alma morse May 15 2020

Review for Dr. Pagan

Dr. Otto Marquez when above and beyond for my fathers health, he saw my father at palmetto hospital. Thank you so much doctor from the bottom of my heart. (Leyva's daughter)

May 07 2020

Review for Dr. Marquez

My experience was great to bad he retired. I needed his help now.

Luis Travaglino May 06 2020

Review for Dr. Salinas

Dr. Gonzalez has been my cardiologist prior to and after a heart attack and is nothing less than awesome...caring, honest and helpful.

May 04 2020

Review for Dr. Gonzalez

Miguel Ameigeiras May 01 2020

Review for Dr. Kaushal

Guillermo L. Apr 30 2020

Review for Dr. Vasquez

Excellent orthopedic and hand surgeon. I am an orthopedic surgeon and when my granddaughter suffered limb threatening injure I sought his care. He and his staff were efficient and professional. She has had a full recovery from a potentially life changing injury. S Blythe

Apr 28 2020

Review for Dr. Miki

Patricia Nicholas Apr 24 2020

Review for Dr. Rego

Thank you Dr. Carrillo-you saved my husband's life- you are an amazing doctor.

Lourdes Maurer Apr 21 2020

Review for Dr. Carrillo

He is such a warm and caring doctor. Wouldn’t trust anyone else.

Sharon Apr 17 2020

Review for Dr. Salom

Ilene Wand ilene Apr 16 2020

Review for Dr. Black

Michael John Apr 15 2020

Review for Dr. Alcantara

Wanda Beyer Apr 12 2020

Review for Dr. Sampath

She fell asleep when I was speaking during an online video session (Telehealth services) then tried to bill me out-of-pocket for the session because she didn't feel like dealing with the insurance company.

Apr 08 2020

Review for Laura Ortega

This MD has been my Pulmonologist for over 15 years. He and the office staff has always been professional and caring to me. I will recommend Dr. Martinez-Cantinchi at any time and anywhere. He is the BEST.

nilda CASIANO Apr 07 2020

Review for Dr. Martinez-Catinchi

Ps Apr 07 2020

Review for Dr. Black

MrsBSN Apr 04 2020

Review for Dr. Shaya

the doctor is an excellent professional and the treatment of his assistants is magnificent

Deborah Apr 04 2020

Review for Dr. Delgado

Excelente la atención.

yamila luaces Apr 01 2020

Review for Dr. Salom

Mar 31 2020

Review for Dr. Shaya

Yurien Mar 24 2020

Review for Dr. Costarangos

He has been my doctor for about 4 years. Great professional, very talented, and a great human being. The staff is also excellent.

Regla M Garcia Mar 23 2020

Review for Dr. Gonzalez

Mar 19 2020

Review for Dr. Cortes

Best doctor ever! 100% recommended.

John Benedetti Mar 17 2020

Review for Dr. Bianco

Juan C Delgado Mar 16 2020

Review for Dr. Chamah-Farre

Terry Viazanko Mar 14 2020

Review for Dr. Shaya

Inigo Rodriguez Mar 12 2020

Review for Dr. Costarangos

Outstanding!! Gave me a personalized care and gave me an excellent treatment! The office personnel were friendly and professional.

Mar 12 2020

Review for Dr. Costarangos

El Dr. Bianco es muy profesional y humano. Escucho todos los detalles y me trasmitio mucha confianza y seguridad. El personal administrativo y médico es excelente y sobre todo muy educado.

Gabriela Sucre Mar 11 2020

Review for Dr. Bianco

Marla Graves Mar 11 2020

Review for Dr. Ochoa

Muy profesional , muy bien preparado , excelente ser humano .

Teresa Gonzalez Mar 11 2020

Review for Dr. Dominguez

El Dr. Bianco es muy profesional y humano. Me encanto que estaba muy atento a escuchar y me dio mucha confiamza cuando evaluo mi caso. La atencion de su staff fue muy buena, muy atentos.

Gabriela Guerra Mar 10 2020

Review for Dr. Bianco

Horrible doctor, got his license from cracker jack box! Treats his patients like they are cattle. His only concern is getting paid. Better off going to China!

Mar 05 2020

Review for Dr. Losada

She cancels her appointments on the same day. She is not considerate of her patients time and is very irresponsible as a physician.

Maria Luisa Mar 04 2020

Review for Dr. Lago

She is just the best !

Mar 03 2020

Review for Elaine Sanchez

Rude and non professional, even dogs don't deserve to have this so called "professional"

Feb 29 2020

Review for Dr. Perez

Great doctor. Pain free now after epidural shots.

Feb 28 2020

Review for Dr. Brusovanik

Chandra Feb 27 2020

Review for Dr. Shaya

Ingrid Orta Feb 25 2020

Review for Dr. Reyes

Rogeria Feb 22 2020

Review for Dr. Salsbury

Jonathan B Feb 20 2020

Review for Dr. Bombino

Simply the best doctor!!!!!

Feb 20 2020

Review for Dr. Basadre

Excellent care!!!!!!

Feb 20 2020

Review for Dr. Basadre

Feb 19 2020

Review for Dr. Diaz

From the first visit, the staff was very cordial and professional. Dr. Kimmerle Cohen was very attentive, kind and professional as well. I had better-than-average visits regarding my experience with Dr. Cohen overall. I had successful surgery and highly recommend Dr. K. Cohen.

Feb 18 2020

Review for Dr. Cohen

De veras volvi a sentirme vivo muchas gracias dr

Feb 18 2020

Review for Dr. Gheiler

Dr. Osman is very caring and compassionate. He takes his time to listen to you and you do not feel rushed.

Christina M. Feb 17 2020

Review for Dr. Osman

Norma Triay Marquez Feb 14 2020

Review for Dr. Whitted

Dr SOSA, AND HE'S STAFF ARE THE BEST, I REALLY RECOMEND THEM, FOR THE BARIATRIC SURGERY. 20 YEAR S OF EXPERIENCE WITH CLIENTS. SATISFIED SHOEING THE EXVELENCY ON EVERY PROCEDURE ON LOSS WEIGH, AND SUPPORTING, BEFORE, AND AFTER THIS SURGERY, WITH ALL GENERAL INFORMATION, AND Doubts. THANKS

Alicia yepe Feb 13 2020

Review for Dr. Sosa

Excellent very knowledgeable sit and listen. Really liked him

Alicia Feb 12 2020

Review for Dr. Roman

Marcia Ricthie Feb 12 2020

Review for Dr. Cohen

Dr Morgan is truly a great doctor. and the staff is amazing.

Feb 11 2020

Review for Dr. Morgan

I came to Dr. Shaya for my back and neck. He put 3 bars in my lumbar and I am pain free. I also had an ACDF surgery and it was a great success. He is a good and caring Dr and I get taken care of good he explains everything. I would not go to anyone else.

Linda C Kleckler Feb 10 2020

Review for Dr. Shaya

I had complex spinal surgery with Dr Valerio several weeks ago and am thrilled with the results. I am free of the terrible pain. I highly recommend this excellent surgeon .

Lourdes Pila Collazo Feb 08 2020

Review for Dr. Valerio

Been with him since he was in Coral Gables. Always kind, knowledgeable and has been the only doctor to return my calls and emails.

Doug Sussman Feb 08 2020

Review for Dr. Bordenave

I have gone to Dr. Bordenave since 1998. He is a wonderful, caring, and very knowledgeable physician. I have seen him for heart issues as well as common medical issues. He has even called me several times over the years to see how I am doing. I recommend him to everyone.

frank f owen Feb 08 2020

Review for Dr. Bordenave

Hola doctor..gracia por tu ayuda nunca olvidaremos tamto yo como mi esposo la ayuda que nos dio.gracia a dios y a ti tu inteligencia..tu como profesional. amas a tus pasiente. Sobre todo eres muy preocupado. Gracía. Doctor. Nunca lo olvidaremos. Saludos.

Arelys Coto Feb 07 2020

Review for Dr. Rangel

Yanaisa Villanueva Feb 07 2020

Review for Dr. Sosa

Dr. Sosa and his team are amazing! Yudi answered all of my questions and was extremely patient and understanding. I had my vsg a little under two months ago and would recommend Dr. Sosa to anyone looking to have it done as well.

Jenny Feb 05 2020

Review for Dr. Sosa

Great bedside manner. Takes time to explain things thoroughly and his work is excellent!

Davidk Feb 03 2020

Review for Dr. Cousins

Beautiful people and good service every time I come in to get the pills I feel very good about the information offer. If I had the chance to do my surgery again most definitely will do it with Dr. Sosa.

Yc Jan 31 2020

Review for Dr. Sosa

Jenny Bacca Jan 31 2020

Review for Dr. Sosa

I'm in the process now of getting Bariatric Surgery with Dr. Sosa and so far everything is going smooth, the at the Sosa Clinic is great, they always return my calls and answer all my questions and help me schedule my appointments, so happy for coming across this office. Thank you all!!!

Jamie T. Jan 31 2020

Review for Dr. Sosa

Muy profesional y tiene más de 20 años de experiencia. Confiaría en él para cualquier cirugía :)

Amanda Jan 31 2020

Review for Dr. Sosa

Amo al Dr. Sosa y todo el personal de su oficina. Saben lo que están haciendo y tienen años de experiencia.

Carmen Nunez Jan 31 2020

Review for Dr. Sosa

Estoy contento con mis resultados después de la cirugía con el dr. sosa gran cirujano y persona.

Susana Jan 31 2020

Review for Dr. Sosa

Had the gastric sleeve surgery about 9 months ago and feel great! The staff is very welcoming and friendly and Dr.Sosa has been very professional since day 1. Never had any complications either

Jason S. Jan 31 2020

Review for Dr. Sosa

Isabel Siles Jan 31 2020

Review for Dr. Sosa

It’s was nice and courteous Dr. Sosa is a execellent surgeon.

Jan 30 2020

Review for Dr. Sosa

He has great expertise in Bariatric Surgery. The best you can get in S. Fla.

Jan 30 2020

Review for Dr. Sosa

Samantha Figueroa Jan 30 2020

Review for Dr. Sosa

El doctor Sosa me cambio la vida completamente con la ayuda de su equipo. Yo a perdido 80lb pero me faltan 50 mas gracias al doctor Sosa

Ramon C. Jan 30 2020

Review for Dr. Sosa

I decided to have the gastric bypass at 18 years old. I was weighing almost 300 pounds and I was ready for a change and girl did I get the change I was looking for! Dr. Sosa got me looking right!!!! He knows what he is doing and he’s the best at it!

Beauty Bee Jan 30 2020

Review for Dr. Sosa

Karen is amazing at what she does!!!! She is the sweetheart that fought with my insurance company when they didn’t want to approve my surgery! She made it happen and I love her dearly because of it.

Jessica M. Jan 30 2020

Review for Dr. Sosa

Location

Palmetto General Hospital

2001 W 68th St, Hialeah, FL 33016