Palms West Hospital

68%

Patients that would definitely recommend
2% lower than the national average


Palms West Hospital is a medical facility located in Loxahatchee, FL. This hospital has been recognized for Patient Safety Excellence Award™, Coronary Intervention Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

General Surgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Prostate Surgery Award™ (2018)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

68%

Would definitely recommend
2% lower than the national average

Palms West Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Palms West Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Cynthia Carrino Aug 11 2020

Review for Dr. Livingston

The doctor's probing of questions demonstrated that he cared about my challenges.

Aug 11 2020

Review for Dr. Marcus

Excellent doctor, trusted, very professional and friendly. I highly recommend her.

Samantha Aug 11 2020

Review for Dr. Santiago

I’ve seen this doctor multiple times and well as his PA and have always had an amazing experience. They put their patients needs first and always ensure that you are well taken care of. Highly recommend this practice!

Aug 11 2020

Review for Dr. Hutton

He did my surgery and follow ups.good person

Daniel Love Aug 11 2020

Review for Dr. Elgut

Highly recommend Dr Simons. She was very thorough for my child’s yearly physical/well exam. Did not rush us and answered all my questions and concerns that I had.

Gina Valentino Aug 11 2020

Review for Dr. Simons

Dr Norris is very personable and professional. I’ve been a patient of his over 15 years. He’s always been attentive, answered my many questions and takes a conservative approach. I’ve had several surgeries with him and trust him implicitly. His medical assistant Susan is awesome.

Eleanor L Aug 10 2020

Review for Dr. Norris

She takes time to listen

Nancy Barnett Aug 10 2020

Review for Dr. Lopez

He's always knowledgeable and dependable. The hours available are great with more telemedicine now when the office is closed. He is always dependable, calling me back with results. Only downside is that he's so busy and popular.

Aug 10 2020

Review for Dr. Chang

Dr. Elgut is great! Helped with my peroneal tendinitis & had me feeling good as new after a little bit of pt! Very knowledgeable and personable. Overall great experience! Highly recommend.

Brittany Hagan Aug 09 2020

Review for Dr. Elgut

An amazing doctor so far also has an amazing sweet nurse and ultrasound tech.

Aug 08 2020

Review for Dr. Adler

Cindy Aug 08 2020

Review for Dr. Adler

Heather Aug 08 2020

Review for Dr. Daly

Paul T Aug 07 2020

Review for Dr. Hutton

I have been with Dr Lopez for many years and I totally trust her and her staff. She has been a wonderful doctor and would'nt go to anyone else.

Laua Aug 07 2020

Review for Dr. Lopez

Excellent Doctor.

James Aug 07 2020

Review for Dr. Peles

eric m camacho Aug 07 2020

Review for Dr. Chernobelsky

Michelle L Aug 07 2020

Review for Dr. Sharma

Dr. Cantando performed an Endonasal Teansphenoidal surgery to remove a pituitary tumor in 2011 and I have to say he is a great surgeon, no complications, I have been tumor free ever since. I trully believe he was an angel sent from God to save my life!

Rosemary Grey Aug 06 2020

Review for Dr. Cantando

Best Rheum in the county with awesome staff. Been to many doctors - his PHD allows him to see answers other Docs don't. So happy I found this office.

long term health issues Aug 05 2020

Review for Dr. Dehghanpisheh

JC Aug 05 2020

Review for Dr. Mirza

Aug 05 2020

Review for Dr. Collins

My boys will see no one else! We drive 45 min to see him! He is worth the trip!

Melissa Mendicino Aug 05 2020

Review for Dr. Fisch

The best very helpful.!!??

Aug 05 2020

Review for Dr. Berkowitz

I’ve been a patient of hers for a few years now. She always attentive and listens to me. Very professional and great care!

Raquel Aug 04 2020

Review for Sharon Johnson

Good

Aug 04 2020

Review for Dr. Collins

just now Wow world class service Dr.Stone is the best along with his staff . Harela is the best and makes you feel like family . Thanks so much

Aug 04 2020

Review for Dr. Stone

Used him over again and again. He helped me each time

Mona Jaffe Leventhal Aug 04 2020

Review for Dr. Umoren

Dr Elgut Has been the best ever. My father is his patient. Dr Elgut and his team have been very supportive not just to my father but to my family as well. Dr Elgut is a great doctor cares about patients. I would recommend Dr Elgut to many people.

Aug 03 2020

Review for Dr. Elgut

Wonderful Cardiologist! Very Pleasant demeanor! Felt very comfortable at my appointment! Will definitely see him Again, should I need To .......

Randall Mallamo Aug 03 2020

Review for Dr. Musaffi

Jessica Aug 02 2020

Review for Dr. Sai

Amazing doctor I recommend everyone in the area to come here. Most comfortable place I’ve been accepted in

Aug 01 2020

Review for Dr. Stone

Xiomara Diaz Jul 31 2020

Review for Dr. Aleman Chinea

Janice Ruffini Jul 31 2020

Review for Robin Davenport

David P Jul 31 2020

Review for Dr. Sharma

Excellent doctor

Tony W. Jul 31 2020

Review for Dr. Vonsohsten

Jul 31 2020

Review for Dr. Bafitis

He is a wonderful Doctor that has a good bedside manner. He makes you feel comfortable in an uncomfortable situation. He takes the time to answer all questions. The staff is also excellent.

Susan Petro-Carlson Jul 31 2020

Review for Dr. Vonsohsten

Jul 31 2020

Review for Dr. Wisnicki

Judith Weston Jul 30 2020

Review for Dr. Lee

Michael Jul 30 2020

Review for Dr. Elgut

Yanick M. Abellard, M.P.H. Jul 29 2020

Review for Dr. Sharma

Billy W. Jul 29 2020

Review for Dr. Amaez

Consultation

Jul 29 2020

Review for Dr. Feuer

So kind! Answered all my questions. Love it here

Jul 28 2020

Review for Kimberly Leyendecker

Fantastic with all the above. Believe all the great reviews.

Jonathan Criscione Jul 28 2020

Review for Dr. Wassef

very professional and thoughtful

Sabine M Jul 28 2020

Review for Dr. Penuela

Excellent

Rodriguez Jul 28 2020

Review for Dr. Pinedo

Best doctor Ive ever had.

Tiffany Jul 28 2020

Review for Dr. Emerick

Niki Maria Jul 27 2020

Review for Dr. Stein

Barely a wait before being taken back. Every member of the staff was wonderful, remembering me from previous visits. Dr. Livingston was professional, listened, and followed up with me quickly regarding test results.

Jul 27 2020

Review for Dr. Livingston

Excellent !! This review is to let anyone who might be interested know that Dr Hart is an excellent doctor and an excellent person. I received a hip replacement two years ago and everything was a success in every way: treatment, operation, recovery and rehabilitation. Dr Hart: 100 points !!

Maria Parraga Jul 27 2020

Review for Dr. Hart

He is the best, hands down, so caring & compassionate! I am so blessed to have found him many years ago, and continue to feel blessed, knowing that I am in the hands of a great doctor, in every definition of who a doctor is!

Nancy Woolley Jul 26 2020

Review for Dr. Herbst

Dr. Halfon and his staff are wonderful, caring, thorough professionals.

MichelleF Jul 26 2020

Review for Dr. Halfon

I was very sick when I went to Dr. Isdiths office, she was so compassionate and completely took over and helped me get to the hospital, then getting ready for my procedure I was very nervous, she held my hand! I love her!!!!!!

Antonia Giannasca Jul 25 2020

Review for Dr. Isdith

I have improved greatly since I have seen Dr Musaffi. And he’s a good person to talk to about anything.

Sennett Tzinberg Jul 25 2020

Review for Dr. Musaffi

She is the best and a very sweet person.. love her!

Tahiana Garzon Jul 25 2020

Review for Dr. Isdith

Everyone was very pleasant from the second I walked through the front doors. Dr Lakow was very informative and easy to talk to. I felt he cared and you don’t get that too often.

Kerry LARKIN Jul 25 2020

Review for Dr. Lakow

very kind, a very good attention, they explain everything to you, they have a lot of patience, I recommend them 100%

Jul 25 2020

Review for Dr. Usmani

He is the best Doctor in Florida. I'm so glad I Found Him.. I want to be a MD Just like Doc Aleman Paul Bornemann 609 915 7900

Paul Bornemann Jul 25 2020

Review for Dr. Aleman Chinea

Dr. Vasuki is the most calming and caring doctor I have ever been to. I trust him completely

RD Jul 24 2020

Review for Dr. Vasuki

I've been treated by Dr Clancy for over 12 years,since he repaired my leg and ankle. I wouldn't go to anyone else. He's the best.

Robert Weber Jul 24 2020

Review for Dr. Clancy

Ronni King Jul 23 2020

Review for Dr. Hart

Great bedside manner!

Jul 23 2020

Review for Dr. Adler

Great Obgyn doctor! I recommend him to everyone.

shilah james Jul 22 2020

Review for Dr. Herbst

Exceptional appointment. Discussion of options and risk reward potential. DR. G. listened to my concerns and gave me advice without being autocratic. I felt the visit was extremely helpful for me to weigh the options I have for my condition.

Exceptional Experience Jul 22 2020

Review for Dr. Gottsegen

Norma Anne Chattin Jul 22 2020

Review for Dr. Dehghanpisheh

Shuli Asher Jul 22 2020

Review for Dr. de Almeida

Dr. Clancy reconstructed my foot and did a marvelous job. Such a talented surgeon. I can run again! He explains things very well, and is an all around nice guy.

Kevin Colling Jul 22 2020

Review for Dr. Clancy

I find Dr. Isdith to be professional, caring, and she makes me feel relaxed. Everyone in her office is also very healthful & friendly.

Doris Fagin Jul 21 2020

Review for Dr. Isdith

I am so glad I came to see Dr. Penuela. He is not only kind and empathetic, but he also takes the time to explain absolutely everything. I initially came to him for a second opinion but he’s now my cardiologist. He’s absolutely terrific and I’m so grateful he’s now my cardiologist.

Jul 21 2020

Review for Dr. Penuela

Jul 20 2020

Review for Dr. Bafitis

S Golding Jul 20 2020

Review for Dr. Heroux

I’ve been going to Dr Virelles for over 25 years and have always had a pleasant experience. He’s kind, caring and a gentleman. All my questions are answered and my exams are thorough. He has always had a great staff that respected the patients and I’m glad I didn’t have to try out anyone else!!

Valerie Lavenia Jul 20 2020

Review for Dr. Virelles

He genuinely cares and gives good advice. He freely answers questions and doesnt rush the visit.

Robert Senzina Jul 19 2020

Review for Dr. Chernobelsky

Leticia Jul 19 2020

Review for Dr. Emerick

Dr. Lakow is very thorough and explains everything in detail. When you leave his office you feel that you were well informed.

Jul 18 2020

Review for Dr. Lakow

Mike Proctor Jul 18 2020

Review for Dr. Lakow

The best doctor ever God bless him

Juan Pereyra Jul 17 2020

Review for Dr. Emerick

Dr Markley is caring and attentive. My daughter had surgery and Dr Markley did a fabulous job. My daughter always felt comfortable. I would highly recommend Dr Markley.

EJB Jul 17 2020

Review for Dr. Markley

Dr. Markley is a wonderful doctor! She is patient and listens to your concerns. She is compassionate as well. My family has been extremely happy with the care we received from her.

Jul 17 2020

Review for Dr. Markley

Dr. Heroux is always friendly and takes time to listen. She answers questions and never makes you feel uncomfortable.

Melissa P. Jul 16 2020

Review for Dr. Heroux

Amanda Jul 16 2020

Review for Dr. Bafitis

William T.Anderson, Sr Jul 16 2020

Review for Dr. Hart

I know Doctor Sharma for the last 12 years and is very professional and do good diagnose of the medical problem and gives good medical guidance with thorough physical examination to his patients, more than that gives good moral support.

MadhuE Jul 15 2020

Review for Dr. Sharma

Dr. Virelles is fabulous. I would highly recommend him. He is very understanding and patient. The staff is wonderful. I have been a patient of Dr. Virelles for many years. If you are looking for a great OBGYN/urologist he is the perfect choice.

Maggie Kuhn Jul 15 2020

Review for Dr. Virelles

Quality care. He's the best in his field. Very professional.

Deborah Moore Jul 14 2020

Review for Dr. Ibarrola

Very caring and able will not go to anyone else great Nurse also Selena

Charles O Keefe Jul 14 2020

Review for Dr. Musaffi

Prompt attention and accurate diagnosis of time sensitive cardiac event. Dr. Pinedo took immediate action to best support my health needs.

E. TORMOS Jul 14 2020

Review for Dr. Pinedo

very kind caring man.

jeff feulner Jul 14 2020

Review for Dr. Pinedo

I love Dr. Herbst!! It took a long g time to find a doctor that I could talk to and feel was very competent - he’s both. I recommend him all the time!

Jul 13 2020

Review for Dr. Herbst

Staff was very nice and helpful. Felt very comfortable in the office. Nice atmosphere.

Jul 13 2020

Review for Dr. Aqua

Shelley Young Jul 13 2020

Review for Dr. Heroux

Very caring. Didn't feel rushed. Very informative.

Jul 12 2020

Review for Dr. Heroux

Excellent doctor

Michael Jul 12 2020

Review for Dr. Richman

First time with Kim and will go to her from now on!

Daniela Sala Millet Jul 11 2020

Review for Kimberly Leyendecker

Location

Palms West Hospital

13001 Southern Blvd, Loxahatchee, FL 33470

Frequently Asked Questions

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