HCA Florida Palms West Hospital

68%

Patients that would definitely recommend

2% lower than the national average

HCA Florida Palms West Hospital is a medical facility located in Loxahatchee, FL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022, 2021)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2024)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™ (2021)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

Better than Expected

Specialty Excellence Awards

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™

2021

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10

5% lower than the national average

68%

Would definitely recommend

2% lower than the national average

HCA Florida Palms West Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%52%

HCA Florida Palms West Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Thank goodness to the prompt attention of this amazing doctor I am alive today. Dr. Charles and his team moved promptly in what we did not realize was knocking on the door, Ovarian Cancer. Today, I am cancer free and heathy. I thank God for his blessings and Doctor Charles for his continued...

Rosemary Mar 01 2024

Review for Dr. Charles

I called yesterday for ingrown toenail. they got me in to see dr today.. amazing would highly recommend him and office .. great personality and caring dr.

Cindy Nadelbach Feb 29 2024

Review for Dr. Elgut

It was a pleasure meeting Dr. Randy Gould, his assistant, Ana who was wonderful and as always the excellent staff at the MSPB Atlantis Office. I was diagnosed by my longtime Cardiologist, Dr. Stephen Krasner with a vein issue. I am grateful to Dr. Krasner for referring me to Dr. Gould. I felt...

JoAnn Goodrich Feb 29 2024

Review for Dr. Gould

Been seeing Dr. Panchal for 4 years or so. Him and his staff are excellent. His knowledge and care for patients is top notch. Referred me to a surgeon when I needed open heart surgery and has always been easy to reach when I've had questions. Definitely would recommend him and his staff.

Jordan Feb 29 2024

Review for Dr. Panchal

Dr. Gottsegan is the best cardiologist I have had. He actually takes the time to listen to what you have to say and completely makes me feel at ease

Richard DiPietro Feb 29 2024

Review for Dr. Gottsegen

Location

HCA Florida Palms West Hospital

13001 Southern Blvd, Loxahatchee FL 33470

CallDirections

(561) 798-3300

Frequently Asked Questions

Where is HCA Florida Palms West Hospital located?

HCA Florida Palms West Hospital is located at 13001 Southern Blvd, Loxahatchee, FL 33470. Find other locations and directions on Healthgrades.

Has HCA Florida Palms West Hospital won any recent awards from Healthgrades?

Yes, HCA Florida Palms West Hospital has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and Gynecologic Surgery Excellence Award™ in the past two years.

Is HCA Florida Palms West Hospital highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does HCA Florida Palms West Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at HCA Florida Palms West Hospital?

Phone number, appointment information, and directions can be found on Healthgrades HCA Florida Palms West Hospital profile..

How does HCA Florida Palms West Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

13001 Southern Blvd

Loxahatchee, FL 33470

Directions

(561) 798-3300