Bayhealth Hospital, Sussex Campus

72%

Patients that would definitely recommend

2% higher than the national average

Bayhealth Hospital, Sussex Campus is a medical facility located in Milford, DE. This hospital has been recognized for Outstanding Patient Experience Award™, Pulmonary Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2023)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2022)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Breakdown of abdominal incision site

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2023

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10

4% higher than the national average

72%

Would definitely recommend

2% higher than the national average

Bayhealth Hospital, Sussex Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%52%

Bayhealth Hospital, Sussex Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

I appreciated that she heard my concerns and addressed them.

Barbara Steible Mar 13 2024

Review for Dr. Mashek

Always professional great doctor

Jerry M Mar 13 2024

Review for Dr. Mashek

After being ripped off by Beebe several times I decided to try this facility, they have state of the art equipment, the staff is extremely knowledgeable and polite, dealing with a front desk is also a joy. My insurance company was charged $3500 for a 15 minute ultrasound at Beebe Health care, I...

Maggie Feb 14 2024

Review for Dr. Patterson

I have been a patient of Dr. Mashek for over 18 years. I highly recommend!!!

Feb 10 2024

Review for Dr. Mashek

Dr. Mashek took time to go over everything with my psoriasis.

Feb 10 2024

Review for Dr. Mashek

Location

Bayhealth Hospital, Sussex Campus

100 Wellness Way, Milford DE 19963

CallDirections

(302) 422-3311

Frequently Asked Questions

Where is Bayhealth Hospital, Sussex Campus located?

Bayhealth Hospital, Sussex Campus is located at 100 Wellness Way, Milford, DE 19963. Find other locations and directions on Healthgrades.

Has Bayhealth Hospital, Sussex Campus won any recent awards from Healthgrades?

Yes, Bayhealth Hospital, Sussex Campus has been awarded with Outstanding Patient Experience Award™, Pulmonary Care Excellence Award™, Stroke Care Excellence Award™, and 2 more in the past two years.

Is Bayhealth Hospital, Sussex Campus highly rated with patients?

73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Bayhealth Hospital, Sussex Campus score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Bayhealth Hospital, Sussex Campus?

Phone number, appointment information, and directions can be found on Healthgrades Bayhealth Hospital, Sussex Campus profile..

How does Bayhealth Hospital, Sussex Campus rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

100 Wellness Way

Milford, DE 19963

Directions

(302) 422-3311