Bayhealth Kent General Hospital

64%

Patients that would definitely recommend
6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

64%

Would definitely recommend
6% lower than the national average

Bayhealth Kent General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Bayhealth Kent General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Absolutely a top notch operation. Left extremely pleased. Wish I had left my old doctor last year

David McGhee Jun 02 2020

Review for Dr. Tooze

I received relaxed care and gentle hands. I appreciate being seen promptly.

Jun 02 2020

Review for Dr. Tooze

Jun 02 2020

Review for Ronnie Diem

Dr Manifold is very thorough, he is personal, and listens carefully.

Sharon R Jun 01 2020

Review for Dr. Manifold

I've been seeing Dr. Moyer for more than 20 years for RA. He is the best doctor I have ever had. He is kind, to the point, and knows all of the new treatments.

Terri B. Jun 01 2020

Review for Dr. Moyer

She’s the best very understand and diligent about her job

Teresa May 29 2020

Review for Dr. Moylan

Great interaction and very clean office!

May 28 2020

Review for Dr. Haththotuwa

Love Dr. Eranga and all his great staff!

May 28 2020

Review for Dr. Haththotuwa

Discuss knee

May 27 2020

Review for Dr. Manifold

I was very impressed! I felt like my issue was his chief concern and he was taking what I said seriously. He knows his stuff!

May 21 2020

Review for Dr. Newell

Dr. Newell is easy to talk to and he answers all my questions in terms that I can understand.

Natalie May 20 2020

Review for Dr. Newell

Office staff very nice . Dr.Tooze kind and professional . Would recommend him to anyone who requires knee replacement

Susan May 19 2020

Review for Dr. Tooze

Dr Tooze is great but had to wait in dr room for 40 minutes to see him.guess he is in high demand.

May 15 2020

Review for Dr. Tooze

I just came in to set up a procedure for.later down the road

John Ludlow May 15 2020

Review for Dr. Newell

Wonderful Doctor who will answer any questions you have. I like his professionalism showed during your visit.

Jane Grudzina May 14 2020

Review for Dr. Manifold

Amy Strickland May 13 2020

Review for Dr. Scacheri

The best orthopedist with the finest staff in the State of Delaware!

Chuck Gleadow May 13 2020

Review for Dr. Tooze

Dr Barnett took excellent care of me and his PA Nicole Fisher was great.

May 09 2020

Review for Dr. Barnett

Phil White May 06 2020

Review for Dr. Manifold

Very respectful and polite. Would recomend them for sure.

May 06 2020

Review for Dr. Manifold

I have been seeing dr Tan for a while now. He always explains everything so I can understand it. He takes his time and makes sure he answers all your questions before you leave

Apr 28 2020

Review for Dr. Tan

Apr 26 2020

Review for Dr. Moyer

I h ad an appointment 21 april today is the 25 april and I have not heard from him at all. He never spoke to me . He has NO bed side many at all. I would never use him again.

Apr 25 2020

Review for Dr. Grewal

Best OBGYN I’ve ever had ! Always smiling & makes me feel super comfortable. I moved farther away but I didn’t want to switch doctors, I still drive an hour just because I like him so much ! definitely recommend

Samantha Apr 23 2020

Review for Dr. Umobi

Rose Apr 17 2020

Review for Dr. Geffe

Dr. Tooze is an excellent and caring surgeon. I am very happy with the results of my Total Knee Replacement he performed one year ago. I would highly recommend him.

Theodore Nissly Apr 16 2020

Review for Dr. Tooze

She is the best. Always friendly and always makes sure you know and understand your issue.

Barry Davison Apr 02 2020

Review for Dr. Conti

Mar 31 2020

Review for Dr. Balu

Rebecca Pettit Mar 28 2020

Review for Dr. Geffe

Mar 20 2020

Review for Dr. Barham

exceptional knowledge and professionalism. Sometimes can be a long wait but he always takes the time need for everyone.

Tina Mar 16 2020

Review for Dr. Haththotuwa

Never got to meet her. After waiting 9 months for a new patient appt. I was informed that my appt. had been (unexplainably) cancelled. Unfortunately this is a terrible reflection on the practice. No thank you, I'll take my business elsewhere!

Mar 14 2020

Review for Dr. Conti

Vary nice. I like her. Wish I could get her back. Had her from 2010, til she left Smyrna.

Ronald Austin Mar 11 2020

Review for Dr. Hasan

Dr. Principe and all of his staff are very helpful, friendly, and efficient. Can't say enough good stuff about all of them!

Jennifer Smith Mar 09 2020

Review for Dr. Principe

A. Moore Mar 05 2020

Review for Dr. Haththotuwa

Not Dead Yet Mar 04 2020

Review for Dr. Walsh

I've had multiple visits. At one particular visit I had many questions and I apologized for taking up so much time. The response I received was that they are there for me and they will make the time I need.

Lisa Swain Mar 04 2020

Review for Dr. Rubano

The visit was great! Dr. Patel is awesome he take his time with my grand-mom and listens to our concerns. Thank You!

Evangelista Santiago Mar 03 2020

Review for Dr. Patel

Mar 02 2020

Review for Dr. Barham

I have seen numerous Nephrologists over the years, and Dr. Patel has been the best. My condition has improved dramatically since he has been my doctor. I highly recommend Dr. Patel!!

Bill T Feb 29 2020

Review for Dr. Patel

Dr Patel agreed to see me under unusual circumstance. At the time, it appeared to be a more serious condition, and he agreed to see me the next day. He was very attentive and caring. He had an excellent bed side manner. I would highly recommend Dr. Patel.

Maria S. Feb 29 2020

Review for Dr. Patel

Be prepared to have the receptionist staff completely mess up your schedule and blame you for it.

Feb 27 2020

Review for Dr. Ramani

he is very considerate and gets the job done. He remembers details about your medical history from years ago, shows he truly cares and notices.

Feb 26 2020

Review for Dr. Elmedkhar

horrible. Didn't even wash her hands. Acted like she was in too much of a hurry to talk to me. Had PA who didn't wash hands either examine me and say "oh, you've got cancer."

Feb 24 2020

Review for Dr. Newell

horrible technique on biopsy. Did not wait for lidocaine to take effect. Couldn't get into the lesion and was fishing for it resulting in a huge hematoma. Had the PA tell me pathology results: "you've got cancer. Come back and talk to the doctor" (to collect another $40 copay)

Feb 24 2020

Review for Dr. Newell

I went to Dr. Barton in august 2019 with foot pain above and under my feet also pain in back of my left leg. was diagnosed as having Plantar Fasciitis and given a pair of "Powerstep" orthotics. I also do various foot exercises and am now 7 months pain free. Thank you!

Barton Thacker Feb 22 2020

Review for Dr. Barton

Dr. Abbrescia has a wonderful bedside manner. He communicates well with patients and is able to relay the information in an way you can easily understand. You can tell immediately that he cares about the health of his patients. I would highly recommend Dr. Abbrescia.

Deidra Feb 19 2020

Review for Dr. Abbrescia

No Bedside Manner Feb 18 2020

Review for Dr. Tamesis

Dr L. Edmondson listens to your concerns and follows through . I am very happy with her As my physician. Have been with her for over 10 years plus

C.Sferra Feb 17 2020

Review for Dr. Edmondson

Carl J Feb 14 2020

Review for Dr. Vallorosi

Feb 12 2020

Review for Dr. Rossi

Feb 10 2020

Review for Dr. Milligan

Dr C is brilliant! Can’t say enough good things about her. She tells it like it is! If people want things sugar coated, better see Willy Wonka, she won’t be the doc for you.

Danielle Feb 05 2020

Review for Dr. Cancino

He was very knowledgeable and has been very caring and amazing through my entire healing process. I would recommend him to anyone.

Luke Thress Feb 04 2020

Review for Dr. Principe

Feb 03 2020

Review for Dr. Lodhavia

He is a fantasy Doctor. Unlike a Dr up in New Castle, DE, who was supposed to be the hotshot Dr, and failed completely, he is realistic, and very thorough. I highly recommend Dr Dave’

The Prof Feb 01 2020

Review for Dr. Dave

Very thorough, knowledgeable and friendly.

Jan 31 2020

Review for Dr. Gundakaram

He is a rock star! Always has a great attitude and cares about his patients. I’ve been seeing Dr. John the last 4 years and never had a bad experience.

Tricia Jan 30 2020

Review for Dr. Pearson

GREAT SURGEON AND SPENDS AS MUCH TIME WITH YOU AS YOU WOULD LIKE . aNSWERS ALL YOUR QUESTIONS.

Jan 28 2020

Review for Dr. Piccioni

I saw him for the first time yesterday and the man is funny, thorough, and knowledgeable. I really like this dude.

Daniel Timbs Jan 18 2020

Review for Dr. Pearson

Dr. Ankomah and her staff are wonderful. Dr. Ankomah treats you like you are her only patient. If I call in with a question, she calls me back, which I love.

Candy M. Jan 17 2020

Review for Dr. Ankomah

Jan 14 2020

Review for Dr. Pearson

JLW Jan 14 2020

Review for Dr. Jawahar

Vickie Moore Jan 13 2020

Review for Dr. Sweeney

He performed hardware removal on my left leg. It was as smooth and easy as he predicted. I was in great shape afterwards and could resume my normal activity. Very small scars healing quickly. I am so pleased

Jan 09 2020

Review for Dr. Quercetti

The best doctor I've ever had. He listens to me, then makes his best recommendation based on experience, education and plain old common sense.

MARY LEGATES Jan 08 2020

Review for Dr. Mann

Tammi Jan 06 2020

Review for Dr. Aye

Dec 31 2019

Review for Dr. Gupta

Wonderful surgeon. Always took the time to explain any questions, offer suggestions and I never felt rushed. Highly recommend.

Ams Dec 27 2019

Review for Dr. Principe

Vicky Dec 21 2019

Review for Dr. Little

Wonderful Doctor, so lucky to have him treat my broken wrist.

Janet Anderson Dec 21 2019

Review for Dr. Principe

Dr. Quercetti is great, he is very compassionate, caring doctor. He listens to what you are saying and has a wonderful bedside manner.

Joyce morefield Dec 20 2019

Review for Dr. Quercetti

Dr Principe was great He performed my surgery on my warm and the recovery was great. Rob his assistant was wonderful.

Ellen Paolozzi Dec 17 2019

Review for Dr. Principe

Too many patients,does not give referrals wants to keep everything in his office. (Greedy) Lack of attention to critical areas...Go somewhere else if you want to get better. Appointments you can get that's easy because he doesn't want you to go anywhere else wants to appear attentive. No progress.

YAH'YAHin Dover , DE - Dec 13 2019

Review for Dr. Kumar

Bobbi Favre Dec 11 2019

Review for Dr. Domenick

Dr. Shah is calm, friendly and VERY bright. She patiently listens to any concerns and is quick with an action plan to keep you healthy. Her advice has always been spot on. I’m 63 and she is the probably the best Dr. I have had. I would and have recommended Dr. Shah.

Dec 08 2019

Review for Dr. Shah

I have been seeing Dr Naini I think shes a wonderful doctor very caring she takes her time to explain everything I'm so glad shes my Doctor

Cheryl A Miller Dec 08 2019

Review for Dr. Naini

She ius considerate, concerned, and willing to listen. She is timely, and conducts herself in a professional manner that inspires confidence.

Dec 07 2019

Review for Dr. Peters

He was so informative and gentle with my child. Great bedside manner!!

Missy Dec 05 2019

Review for Dr. Connor

LEE C KASZOK Dec 03 2019

Review for Dr. Neal

Nov 27 2019

Review for Dr. Tamesis

Ed Nov 26 2019

Review for Dr. Miller

Allegra McCullough Nov 26 2019

Review for Dr. Milligan

Cheryl Buckworth Nov 23 2019

Review for Dr. Case

Doctor Malone listened to my problems. Then had me have a MRI. He was able to show and explain to me my problem. He makes you understand in laymen's words. I had the surgery and am very pleased with the results. His staff is very friendly and helpful. I would recommend Doctor Malone very highly.

Margie R Nov 22 2019

Review for Dr. Malone

I was a smoker and deathly sick when I first met him . He got me back on track again. Eventually with his help I was able to quit smoking after 47 years ! Amazing doctor , easy to talk to , trust completely I actually think a lot of office staff also !!!

Joyce Bartoli in Millsboro , DE - Nov 16 2019

Review for Dr. Samaha

Entered McCready Hospital ER in the early morning hours of October 13 with unexpected bleeding. The doctor and staff received us quickly and compassionately. Testing and diagnosing the distress successfully. Sending us home greatly relieved.

Nov 16 2019

Review for Dr. Rodriguez

Donna B. Nov 15 2019

Review for Dr. Al-Junaidi

Nov 14 2019

Review for Dr. Aye

Dr. Lobo is very thorough and takes the time the patient needs.

Nov 12 2019

Review for Dr. Lobo

Highly recommend

Nov 11 2019

Review for Dr. Rosal

Took the time to explain the injury, what surgery would involve, potential risks and rehab. Answered all questions thoroughly - never felt rushed.

Anna Nov 02 2019

Review for Dr. Principe

Oct 29 2019

Review for Dr. Rodriguez

My experience with Dr. Cooper has been excellent. My right nostril is much better since he performed Functional Endoscopic Sinus Surgery. My follow-up visits have been excellent. He has made my life much better. I thank him every time I see him.

Pat Oct 29 2019

Review for Dr. Cooper

He does not listen. All he wants to do is have your licenses taken away. Stay away from him.

Allan Blackiston Oct 28 2019

Review for Dr. Varipapa

I was ready to put a gun to my head. I was in constant severe pain and no drugs provided any relief. Dr Y performed surgery on my spine and it was very close to a miracle. No more pain

Mary Lou Rentz Oct 27 2019

Review for Dr. Yalamanchili

Location

Bayhealth Kent General Hospital

640 S State St, Dover, DE 19901