Bayhealth Hospital, Sussex Campus

64%

Patients that would definitely recommend
6% lower than the national average


Bayhealth Hospital, Sussex Campus is a medical facility located in Milford, DE. This hospital has been recognized for Outstanding Patient Experience Award™, Pulmonary Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2021)

Superior clinical outcomes in the care and treatment of stroke

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

64%

Would definitely recommend
6% lower than the national average

Bayhealth Hospital, Sussex Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Bayhealth Hospital, Sussex Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

J. Ellison Jan 02 2021

Review for Dr. Hosny

Never received results from three tests in 2020 requiring three separate office visits. Now the news shows he committed Medicare fraud and agreed to a $500,000 fine.

Nov 14 2020

Review for Dr. Haththotuwa

Oct 21 2020

Review for Dr. Dave

Difficult to get an appointment because of her popularity and then COVID. She was thorough in my first body scan. I am so glad I went to her. Awaiting biopsy on one item. She KNOWS her skin . That is why she is popular. Do not wait to do this important preventative scan.

Linda L Sep 08 2020

Review for Dr. McCarrick

S.W.W. Jul 30 2020

Review for Dr. Hosny

Location

Bayhealth Hospital, Sussex Campus

100 Wellness Way, Milford, DE 19963

Frequently Asked Questions

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