William W. Backus Hospital

73%

Patients that would definitely recommend
3% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018, 2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

73%

Would definitely recommend
3% higher than the national average

William W. Backus Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

William W. Backus Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

William W. Backus Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Providers

79 Wawecus St Ste 101 Norwich, CT 06360undefined mi
Dr. Gabriel Abella, MDPhysical Medicine & Rehabilitation
Dr. Gabriel Abella, MD
35 Halls Hill Rd Colchester, CT 06415undefined mi
Dr. Theresa Adams, MDEmergency Medicine
Dr. Theresa Adams, MD
1211 MEDICAL CENTER DR Nashville, TN 37232undefined mi
Dr. Sun Ahn, MDVascular & Interventional Radiology
Dr. Sun Ahn, MD
690 Eddy St Providence, RI 02903undefined mi
Dr. Jan Akus, MDGeriatric Medicine
Dr. Jan Akus, MD
5 Clinic Dr Norwich, CT 06360undefined mi
330 Washington St Ste 530 Norwich, CT 06360undefined mi
Dr. Jerilyn Allen, MDEar, Nose, and Throat
Dr. Jerilyn Allen, MD
121 Broadway St Colchester, CT 06415undefined mi
351 Silver St Middletown, CT 06457undefined mi
35 Halls Hill Rd Colchester, CT 06415undefined mi
Dr. Nicole Anderson, MDRadiation Oncology
Dr. Nicole Anderson, MD
300 Health Park Blvd Ste 1008 Saint Augustine, FL 32086undefined mi
Dr. Saima Ansari, MDCritical Care Medicine
Dr. Saima Ansari, MD
27 Naek Rd Ste 2 Vernon Rockville, CT 06066undefined mi
82 New Park Ave North Franklin, CT 06254undefined mi
164 Otrobando Ave Norwich, CT 06360undefined mi
Dr. Nader Bahadory, DOEmergency Medicine
Dr. Nader Bahadory, DO
326 Washington St Norwich, CT 06360undefined mi
Dr. Priya Bakaya, MDSleep Medicine
Dr. Priya Bakaya, MD
330 Washington St Ste 430 Norwich, CT 06360undefined mi
2 Lathrop Ave Ste 1 Norwich, CT 06360undefined mi
Dr. Julie Belcher, MDObstetrics & Gynecology
Dr. Julie Belcher, MD
330 Washington St Ste 340 Norwich, CT 06360undefined mi
250 Flat Rock Pl Westbrook, CT 06498undefined mi
Dr. Kabekode Bhat, MDInternal Medicine
Dr. Kabekode Bhat, MD
189 May St Worcester, MA 01602undefined mi
79 Wawecus St Norwich, CT 06360undefined mi
Dr. Stephen Briggs, MDObstetrics & Gynecology
Dr. Stephen Briggs, MD
330 Washington St Ste 340 Norwich, CT 06360undefined mi
Dr. Matthew Brown, MDObstetrics & Gynecology
Dr. Matthew Brown, MD
330 Washington St Ste 340 Norwich, CT 06360undefined mi
199 Old Hartford Rd Ste 6B Colchester, CT 06415undefined mi
330 Washington St Ste 220 Norwich, CT 06360undefined mi

Location

William W. Backus Hospital

326 Washington St, Norwich, CT 06360