Waterbury Hospital

67%

Patients that would definitely recommend
3% lower than the national average


Waterbury Hospital is a medical facility located in Waterbury, CT. This hospital has been recognized for America’s 100 Best Hospitals for Coronary Intervention Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Coronary Intervention Award™ (2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

67%

Would definitely recommend
3% lower than the national average

Waterbury Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Waterbury Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

I needed a new doctor because my doctor retired. I had an appointment with Dr. Aquavia and she was great. There was no rush, she listened, was personable and am very happy to have found another great doctor. Staff was also friendly and very helpful since we are in the midst of a pandemic.

Diane Colella Aug 12 2020

Review for Dr. Aquavia

Aug 12 2020

Review for Dr. Moynahan

I was eager to see Dr. Levinson after my protracted stay in Europe because there were no feasible flights to the States. Dr. Levinson fit me in and checked checked everything with his usual acute perception, wide knowledge, and compassion.

Aug 11 2020

Review for Dr. Levinson

Dr. Landry and staff make you feel very comfortable. Very caring and compassionate not rushed. Dr. Landry explains everything and listens to the patient.

Aug 06 2020

Review for Dr. Landry

Dr. Foster is the best Gynecologist he knows his stuff.... very pleasant and humorous most of all very professional!!

Aug 05 2020

Review for Dr. Foster

Dr. Sheth is a very kind, thoughtful physician. He took the time to listen to all of my concerns, ordered blood work, and provided thorough explanations of my diagnosis. He also offered ongoing management and consultations. Very highly recommend him for autoimmune or arthritis issues!!

Katy Aug 05 2020

Review for Dr. Sheth

Surprised I survived this “doctors” “care”. She told me I have a broken neck by starting with,”So, I have some good news for you”. She then disappeared.

Aug 05 2020

Review for Dr. Rubin

Great visit always professional and knowledgeable about what he's doing in his career

Karen Hohenkirk Aug 01 2020

Review for Dr. Kaczmarek

Great Doctor!! The ONLY podiatrist that takes time to help you. Skilled, honest, and loves a challenge. I have had 3 foot surgeries and have been to many podiatrists. Dr. Bernbach is the only one worth seeing. The rest are hacks!

Gretta Jul 31 2020

Review for Dr. Bernbach

Dr. Grogean is great and the staff is wonderful. It was a positive experience with all precautions taken due to COVID. A big plus was being able to do a mammogram immediately after the visit.

Angela Jul 31 2020

Review for Dr. Grogean

Very good visit

Barb Jul 31 2020

Review for Dr. Subramani-Gonzalez

During covid everything is more difficult. Looking forward to more calm times ahead.

Jul 30 2020

Review for Dr. Pearlstone

Excellent Doctor! He always takes time to really listen to his patients!

Jul 27 2020

Review for Dr. Watson

I absolutely love shivana! She is so sweet and I would recommend her to anyone! She's very helpful!

Jul 24 2020

Review for Dr. Subramani-Gonzalez

Larry Jul 24 2020

Review for Dr. Ghaly

What a delight to find a surgeon who didn't recommend surgery. He explained the condition and the alternatives. He was very approachable.

Joseph Lefkoff Jul 23 2020

Review for Dr. Siegel

Ascending aortic aneurysms5.0cm

Jul 21 2020

Review for Dr. Antonopoulos

A. Thompson Jul 16 2020

Review for Dr. Pearlstone

Great bedside manner. He is very thorough and gets to know his parents.

Jul 14 2020

Review for Dr. Kaczmarek

Dr. Guisa very good doctor and very professional

Sidney Araujo Jul 12 2020

Review for Dr. Ghisa

Best Hand/Upper extremity Doc in the state! I will follow him to his new practice later this summer @ Sterling Physicians in New Britain.

Polly H Miller Jul 10 2020

Review for Dr. Nelson

She’s extremely friendly and knows what she is doing! I highly recommend her!

Jul 09 2020

Review for Dr. Benzoni

Love dr Kaz!

Lorraine Jul 08 2020

Review for Dr. Kaczmarek

Lynda M Avoletta Jul 03 2020

Review for Dr. Johar

Dr.Kaz and staff are friendly and knowledgeable. Dr.Kaz always takes the time to talk, listen and explain.

Davin Murphy Jul 03 2020

Review for Dr. Kaczmarek

There are many adjectives to describe Dr. Benzoni: intelligent, caring, patient, personable, gentle, thorough... She is one of the best physicians in this area, at the least. Each of her patients is lucky to have her as a physician.

Jul 02 2020

Review for Dr. Benzoni

Dr Benzoni is very thorough with explaining what needs to be done. She is also very comforting

Jul 02 2020

Review for Dr. Benzoni

Very kind, very competent surgeon. Had very good outcome for face infection surgery. Will definately use again if surgery needed. Explains procedures & answers all questions before surgery. Through.

Jul 01 2020

Review for Dr. Holguin

Saw Dr Sandeep Johar, DO last month due to my back and did an exam and he scheduled a transforaminal epidural steroid injection for the 1st of July which is today called me in right away had the shot and was out within seconds no pain at all highly recommend Doctor Sandeep Johar,DO

John w Novi Jul 01 2020

Review for Dr. Johar

Dr. Benzoni is very thorough and does not rush the appointment. It is a comfortable and safe environment. Would definitely recommend.

Jul 01 2020

Review for Dr. Benzoni

the total surgery process was simple and precise. doctor nelson and all staff were very professional . ready for next surgery on left wrist.

Robert P. Jun 30 2020

Review for Dr. Nelson

Everyone was very friendly. Dr .Landry is a very caring doctor.

Jun 30 2020

Review for Dr. Landry

Jun 27 2020

Review for Dr. Kostina-O'Neil

Rob Jun 27 2020

Review for Dr. Demac

She is fantastic..Careing , takes the time to explain if you have any concerns.. Smart , trust her completely ..? I would highly recommend her..

Susan Reilly Jun 27 2020

Review for Dr. Grogean

Highly recommend Dr.Subramani-Gonzalez! First time meeting her today she made me feel very comfortable. Excellence in her profession, very friendly.

Sibel Selmani Jun 26 2020

Review for Dr. Subramani-Gonzalez

Dr Ghaly and staff provide excellent care in the field of pain care management. very skilled, caring and communicative. I highly recommend Dr Ghaly & staff to my family and friends. They've been taking very good care of me for the past several years.

Patrick Benedict Jun 26 2020

Review for Dr. Ghaly

Linda Stevens Jun 26 2020

Review for Dr. Aquavia

I have had need of Dr. Hendrikson's services several times over the years. He has always done an outstanding job. One time I had a completely severed tendon on the middle finger of my right hand. After his surgery and rehabilitation, by finger works just as well as all my other fingers.

Craig S Jun 25 2020

Review for Dr. Hendrikson

Jun 25 2020

Review for Dr. Segalman

Sharmaine Eastwood Jun 22 2020

Review for Dr. Foster

So caring and knowledgeable

Cathleen Cohen Jun 21 2020

Review for Dr. Garsten

Dr. Grogean is not only incredibly knowledgeable, but she truly cares, takes time to listen, and is just about the best doctor I've ever met.

Kerry Ann Jun 20 2020

Review for Dr. Grogean

S. D. Jun 19 2020

Review for Dr. Nelson

So rude. She would not give me the time of day and listen to my symptoms. Basically kicked me out of the room and said we can’t help you.

Jun 18 2020

Review for Dr. Rubin

I have been seeing Dr Kaz for many years. He is professional and caring. I trust him completely.

Frankie Jun 17 2020

Review for Dr. Kaczmarek

Dr. Landry far exceeded my expectations! He is kind and supportive and he is an excellent listener! Highly recommend him!

Candace Majewski Jun 17 2020

Review for Dr. Landry

Dr. Ghaly and his staff are great!! They have awesome bedside manners. Always very polite and explains everything in terms I can understand!

Susan Jun 17 2020

Review for Dr. Ghaly

wonderful and informative A very nice doctor to deal with

Rochelle B. Jun 16 2020

Review for Dr. Nelson

Was hood as always

Jun 15 2020

Review for Dr. Landry

Brian Jun 12 2020

Review for Dr. Olson

very pleasant, easy to understand and to talk to.

T. T. Jun 12 2020

Review for Dr. Nelson

This man gave me my life back and I will forever be grateful for that. 3 years after hurting myself at work and 3 surgeries later I am following my dream of a career change and becoming a nurse.

Jun 11 2020

Review for Dr. Waitze

Dr. Landry is wonderful. He is caring, compassionate and truly shows he cares about his patients. No matter what his schedule might be, he will always take the time to answer questions completely.

Margaret Malia Jun 11 2020

Review for Dr. Landry

I came to see Shivanna for a cyst that formed and had given me discomfort . Shivanna made me feel comfortable and educated me in the process. She always provides me with essential information and instructions for my body and overall health . I would highly recommend her.

Jun 09 2020

Review for Dr. Subramani-Gonzalez

Rosie Warner Jun 08 2020

Review for Dr. Forshaw

Absolutely lovely thorough caring supportive

Frances Mazzeo Jun 05 2020

Review for Dr. Pearlstone

Doctor Foster is so knowledgeable, kind, and funny. He is the best doctor I have ever had. Not many doctors like him these days.

Kristy H Jun 04 2020

Review for Dr. Foster

Dr Kaczmarek is always very professional, friendly and helpful.

Donna Rice Jun 03 2020

Review for Dr. Kaczmarek

Michele Jun 02 2020

Review for Dr. Phatak

Highly recommended! Dr. Sinning is wonderful and very versed with my deeply complicated and rare blood disease. Dr. Sinning spends the time needed to answer questions and is a partner in the process.

A++++ May 30 2020

Review for Dr. Sinning

We moved South and haven't found a Dr as good as Dr Gniadek. Sure do miss him

May 29 2020

Review for Dr. Gniadek

Overall experience was professional. Dr. Ghaly makes you feel comfortable asking questions and as always takes time to explain the answer.

May 29 2020

Review for Dr. Ghaly

I have been a patient of Dr. Demac for almost 10 years.Dr. Demac has always provided me with the best possible care. He is a kind, compassionate, and caring, physician who uses practical methods to improve the life of his patients.

Jesus Amable Maldonado May 28 2020

Review for Dr. Demac

Dr Benzoni is always so helpful & kind. She is very thorough & brilliant! Love her??

Mary Simons May 28 2020

Review for Dr. Benzoni

Dr. Forshaw is an EXCELLENT surgeon who I'd highly recommend. He is personable and takes as much time necessary to ensure that all concerns are addressed. Great bedside manner and sense of humor.. Which goes a long way when your healing.

May 28 2020

Review for Dr. Forshaw

Doctor sabbath is one of the most caring physicians I have Ever met. He put you in front of everyone else. I would strongly recommend him to anyone who needs his care.

John K May 26 2020

Review for Dr. Sabbath

Ginger F. May 26 2020

Review for Dr. Nelson

May 23 2020

Review for Dr. Demac

Lindsey Lamar May 22 2020

Review for Dr. Forshaw

Very nice, friendly, and comforting. Makes you feel at ease. Staff was wonderful!

May 22 2020

Review for Dr. Benzoni

Very Compassionate and thorough. Right on top of not only patients but also in touch with family. Five Star

May 18 2020

Review for Dr. Lal

JH May 16 2020

Review for Dr. Barchini

Tricia A Erickson May 15 2020

Review for Dr. Cooper

Excellent practice. Doctor had great bedside manner and diagnosed my problem quickly. Office staff could not be more accomodating or friendly. I highly recommend. A+

Carolyn Meyer May 15 2020

Review for Dr. Segalman

Dr K is awesome. Very personable and makes you feel comfortable. Allows you to express your concerns (if any) and answers each question with the correct knowledge so you’re not left wondering.

Katia DeJesus May 13 2020

Review for Dr. Kaczmarek

I had severe lower back pain and Dr. Johar’s treatment has me back walking/ hiking and doing normal chores.

May 08 2020

Review for Dr. Johar

Excellent staff and doctor. Couldn’t ask for more!

Tanya May 06 2020

Review for Dr. Kaczmarek

Excellent doctor. Goes above and beyond for our son.

May 06 2020

Review for Dr. McWilliam

Thelma Hopkins May 01 2020

Review for Dr. Ghaly

Dr. Johar has helped me to be pain free since the first treatment i had. He is genuine and straight forward in his communication and i very much appreciate having him for my doctor

Kathleen M Apr 30 2020

Review for Dr. Johar

I've been a patient for 20 years. Fantastic GP!!! Always gives me what I need, very trustworthy and a great personality, when so many docs are emotionally stunted!

Russ Apr 28 2020

Review for Dr. Delucia

He was great personality means a lot as well. Took care of my problem. My family all going to him. Highly recommend him. Won’t go wrong

Dolores Cretella Apr 25 2020

Review for Dr. Winicki

Dr. Demac is an arrogant and emotionless person. He charges out of pocket for service that is unhelpful and frustrating. He doesn't answer questions, only asks further confusing questions to gaslight the patient.

Apr 24 2020

Review for Dr. Demac

Carla Kelly Apr 23 2020

Review for Dr. Fusco

Ronald J Saplio Apr 23 2020

Review for Dr. Strugar

Ann Chepurna. (Ona) Apr 21 2020

Review for Dr. Carrington

Marvelous, caring. Funny , great bedside manner. Gave me a cortisone shot that helped alot with my lower back problems. Couldn't help with my balance problem but neither could 4 neurologist in Ct. Best hospitals. But he is still trying. So thankful I found this wonderful Dr.

Linda A. Cariello Apr 17 2020

Review for Dr. Raftery

Terrible bedside manner, sarcastic and oftentimes had me see his PA. He stalled me for months to replace my knee so I chose a true professional and am extremely happy I did.

Apr 14 2020

Review for Dr. Kaplan

I’m a type one diabetic,52 years fighting this disease. Dr. Bilori is an excellent family doctor that is very concerned about her patients.

Apr 11 2020

Review for Dr. Bilori

Jose c Apr 10 2020

Review for Dr. Hammond Jr

My very first visit was great. I felt very comfortable and it seemed like I was a patient for decades. Although my former doctor and friend retired, he left me in good hands with Dr. Benzoni! I’m looking forward to a long relationship with my new doc!

Diane Apr 02 2020

Review for Dr. Benzoni

AJ Benoit Mar 31 2020

Review for Dr. Deluca

Very rushed. Pleasant, seems like he does not listen to patient thought. Better for allergy than immunology

Tarra Toms Mar 23 2020

Review for Dr. Randolph

Annual visit. I and my daughters have been his patients for more than 20 years. He’s even brought some of my grandchildren in to the world!! Dr Foster is very knowledgeable and kind. I recommend him highly.

Kthrnn Mar 19 2020

Review for Dr. Foster

Shana Mar 18 2020

Review for Dr. Kaczmarek

Location

Waterbury Hospital

64 Robbins St, Waterbury, CT 06708

Frequently Asked Questions

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