The Hospital of Central Connecticut at New Britain

71%

Patients that would definitely recommend
1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

71%

Would definitely recommend
1% higher than the national average

The Hospital of Central Connecticut at New Britain

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

The Hospital of Central Connecticut at New Britain

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Thorough and answered all my questions !!

Carol Doyle Jul 31 2020

Review for Dr. Walden

excellent and very smart doctor - best urologist I have seen

Jul 29 2020

Review for Dr. Stein

Absolutely love Dr. Lamonica. So thorough and genuinely cares for her patients. Wish she was a one stop shop ?? wishful thinking ?? So glad to have found her 3 or maybe more years ago ????

Francesca Henry Jul 28 2020

Review for Dr. Lamonica

Had virtual isotope with Dr O’Connor. He took his time and used an analytical approach to help figure out the problem. Articulate, business like and left me confident I was in good hands

Sheila Jul 28 2020

Review for Dr. O'Connor

Excellent Doctor! He always takes time to really listen to his patients!

Jul 27 2020

Review for Dr. Watson

Doctor did a perfect job on my foot.

N/a Farmington Jul 26 2020

Review for Dr. Treadwell

Dr Walden is great. He listens carefully and answers questions clearly. He explains conditions well and makes good recommendations. I highly recommend him.

Brian Ellis Jul 26 2020

Review for Dr. Walden

Dr. Brown performed an operation that changed my life. She successfully removed ovarian and fallopian tube cancer. I am alive and well due to her expertise..thank you!

Christine Clinton Brown. No relation Jul 24 2020

Review for Dr. Brown

John Dube Jul 23 2020

Review for Dr. Belniak

Hands-down best hand surgeon/orthopedist in the area.

Blake Jul 23 2020

Review for Dr. Legeyt

In all my life I have never met a Dr. that was so kind and compassionate as Dr. Kachala. He is confident, does not rush to visit, thoroughly explained everything and answers all your questions. You just know his calling from God was to be a Dr. to service all of us.

Sherry Jul 22 2020

Review for Dr. Kachala

Dr Peters-Gee listended to and answered my questions. She took her time. Office staff was friendly.

Jul 22 2020

Review for Dr. Peters-Gee

I love dr.roy amazing doctor for so many years he delivered both of my children

Jenn Jul 21 2020

Review for Dr. Roy

Dr. Ursula is a knowledgeable doctor who is compassionate about what she does. She is thorough, and has an innate nature to make you feel comfortable with expressing all your concerns. I can't say enough, except I wish she was my PCP.

Jul 21 2020

Review for Dr. Steadman

Great bedside manner, caring and takes the time to be certain the patient is properly Cared for!

Rfl615 Jul 21 2020

Review for Dr. Samson

She is brilliant, caring, and concerned! During the COVID crisis her office and staff took all necessary precautions.

JLESLIE Jul 21 2020

Review for Dr. Peters-Gee

Very good. He's very knowledgeable and forthcoming and thorough. This was my first visit with him, and left a very positive impression. Pleasant and friendly as well!

Matthew Jul 20 2020

Review for Dr. Lee

Kim Clark Jul 16 2020

Review for Dr. Legeyt

As always his office is excellent, everyone professional, patient always comes first, saved my family from two emergency room visits. Thankyou

Jul 15 2020

Review for Dr. Bezahler

Dr. Lee is extremely professional and truly cares about my health. I have tremendous confidence in the advice he provides to me.

Greg Marco Jul 15 2020

Review for Dr. Lee

Dr. De Los Reyes was extremely friendly, caring and overall a wonderful doctor. I'm very happy to have found his info. His staff was excellent as well. Very pleased and highly recommend!

Brooke Grenier Jul 15 2020

Review for Dr. De Los Reyes

Excellent

Steve Gove Jul 14 2020

Review for Dr. Orellana

Bonnie Jul 14 2020

Review for Dr. Lee

Been seeing Dr Peters-Gee for several years. She is thorough & takes time to explain everything, even drawing diagrams if necessary. Great bedside manner. The staff is friendly and helpful.

Jul 14 2020

Review for Dr. Peters-Gee

Alan J Nicotera Jul 12 2020

Review for Dr. Wagner

In simple words - Dr. Walden is a great Dr. and I highly recommend him.

Ron Jul 12 2020

Review for Dr. Walden

Best Hand/Upper extremity Doc in the state! I will follow him to his new practice later this summer @ Sterling Physicians in New Britain.

Polly H Miller Jul 10 2020

Review for Dr. Nelson

Dr. Walden is very thorough and takes the time to talk with you as a patient as well as making recommendations to improve your overall health.

Jul 10 2020

Review for Dr. Walden

Dr. Legeyt is extremely friendly and knowledgeable. Highly recommend!

Jul 10 2020

Review for Dr. Legeyt

Excellent Surgeon Jul 10 2020

Review for Dr. Castiglione

Jul 10 2020

Review for Dr. Petcu

Devin Francis Jul 08 2020

Review for Dr. Versland

Drs and staff here are awesome , they answer any and all questions i have regarding my injury. Very caring and educated staff. Great team here . I highly recommend access sports medicine and there affiliates! 2 thumbs up .

Very satisfied patient Jul 08 2020

Review for Dr. Legeyt

Excellent, thorough, caring and compassionate

Jul 08 2020

Review for Dr. Johnson

Kris Fletcher Jul 08 2020

Review for Dr. Gjede

Dr Bombassei was kind and compassionate, explained everything carefully with diagrams to be sure I understood. Great bedside manner. Would highly recommend.

Barbara-Jean Fitting Jul 08 2020

Review for Dr. Bombassei

Trisha Gavagni Jul 07 2020

Review for Dr. Anaedo

D. Mongillo Jul 06 2020

Review for Dr. Walden

Quick, pleasant and knowledgeable, exactly what I was looking for

Jul 03 2020

Review for Dr. Legeyt

Dr was on time, efficient, had a clear explanation of options and he was upbeat!! It was my pleasure to meet him for the first time and looking forward to resolution.

Donny Adams Jul 03 2020

Review for Dr. Legeyt

No waiting,efficient, Kind, covid awareness, Dr. Lee always gives me helpful health tips, Really cares about his patients!

Mark Benmaor Jul 02 2020

Review for Dr. Lee

Tom O Jul 02 2020

Review for Dr. Czyrko

Very knowledgeable, helpful and pleasant. I like that I don’t feel rushed. He takes the time to explain and answer any questions. Thankful he’s my cardiologist.

John O Jul 02 2020

Review for Dr. Walden

Dr. Peters Gee has a calm and friendly demeanor. She displays patience and understanding and answers all questions, No matter haw small. She is extremely knowledgeable. I would and have recommended her highly.

Rosemary V. Jun 30 2020

Review for Dr. Peters-Gee

Best primary care physician. Have been a patient for many years.

Jun 30 2020

Review for Dr. Yetil

the total surgery process was simple and precise. doctor nelson and all staff were very professional . ready for next surgery on left wrist.

Robert P. Jun 30 2020

Review for Dr. Nelson

Thorough, kind, informative, caring. Actually listens and looks at you instead of at the computer screen.

Jun 30 2020

Review for Dr. Iloeje

karen Hein Jun 30 2020

Review for Dr. Hosmer

My experience was excellent

Pappas Jun 27 2020

Review for Dr. Golub

I have high confidence in Dr G

Jun 27 2020

Review for Dr. Graydon

Good doctor

Jun 26 2020

Review for Dr. Malkin

I had a compound leg fracture and crushed bones and DeLete it fixed me unbelievable

Robert Rogers Jun 26 2020

Review for Dr. Legeyt

Jacqueline Sahadi Jun 25 2020

Review for Dr. Pilzek

A kind and compassionate doctor. All my visits have been comprehesive; all my questions are clearly and patiently answered.

TL Jun 25 2020

Review for Dr. Ceplenski

Dr. Peters-Gee saw me promptly and was thorough in her evaluation.

Renana Kadden Jun 24 2020

Review for Dr. Peters-Gee

My experiences with Dr. Hamd have been positive. She presents as caring and utilizes a client-centered approach to therapy. I am thankful for her support.

Jun 23 2020

Review for Dr. Hamdheydari

Visit was great,fast and courteous service.

Carlos Santiago Jun 21 2020

Review for Dr. Walden

So caring and knowledgeable

Cathleen Cohen Jun 21 2020

Review for Dr. Garsten

Office was well organized to deal with COVID-19; courteous; efficient. Dr Walden was very attentive, knowledgeable, and took the time to discuss my concerns about my medication and impact of losing weight on work out routines. Very happy to have Dr Walden as my cardiologist.

Rick S Jun 21 2020

Review for Dr. Walden

S. D. Jun 19 2020

Review for Dr. Nelson

Excellent!

Leonard Tubbs Jun 18 2020

Review for Dr. Patel

Dr. Phulwani has all the qualities of a great doctor! She is knowledgeable, professional, and caring. She listens to her patients and gives the appropriate advice and care specific to each patient. She is also very personable with a wonderful “bedside manner.”

L. Hettrick Jun 17 2020

Review for Dr. Phulwani

David Maestrini Jun 16 2020

Review for Dr. Patel

wonderful and informative A very nice doctor to deal with

Rochelle B. Jun 16 2020

Review for Dr. Nelson

Most wonderful. A genuine guy who really cares. No fluff honest visits. Very accomodating and a real listener. Shows genuine interest in my improving. I feel lucky to have him as my primary care and really the whole bunch over there are great.

Jun 12 2020

Review for Dr. Piekarsky

very pleasant, easy to understand and to talk to.

T. T. Jun 12 2020

Review for Dr. Nelson

Jun 11 2020

Review for Dr. Todd

Was caring and listened to me and told what damage I may have done since the x-rays could no definitely show an injury in my wrist.

Frank Jun 11 2020

Review for Dr. Steinmark

Dr. Peters-Gee was thorough, listened to my concerns and took the time to get the complete picture of my health issues. Staff is was great as well.

Mare Jun 11 2020

Review for Dr. Peters-Gee

Dr. Patel continues to be one of the finest doctor’s in her field. She always shows empathy and compassion, while demonstrating her medical proficiency, her high level of intelligence, and staying up to date on all the latest medical techniques and discoveries.

Gina Desbiens Jun 11 2020

Review for Dr. Patel

She nailed my diagnosis on my first visit. But she was very pregnant so she had to turn me over to a colleague.

Jun 11 2020

Review for Dr. Umashanker

Shanna is an incredible urologist!

Jun 11 2020

Review for Shanna Gannon

Jun 11 2020

Review for Dr. Kibler

Dr. Erick Lui is one of the most professional person, thorough, will explain all option for treatments, makes you feel like a real person, and will take time during the examination. 120% would recommend him.

Bela B. Jr. Jun 10 2020

Review for Dr. Lui

Dr. Peters is professional, very knowledgeable and also very kind and personable. She answers any questions and goes the extra step to find answers.

Jun 09 2020

Review for Dr. Peters-Gee

I LOVE Dr. Patel! I suffered a massive stroke that left me with chronic daily headaches. I was prescribed opioids for the debilitating pain. Dr. Patel is an angel sent from the heavens, as I’m off the pain medications and am completely headache free! Thank you Dr. P!

Cindy Jun 09 2020

Review for Dr. Patel

I was referred to Dr Barczak by my GI and he was great. I am a very nervous patient and he made the visit very comfortable and was professional and courteous and would highly recommend him.

Anthony L Jun 09 2020

Review for Dr. Barczak

Art Jun 08 2020

Review for Stephen Sales

Kevin N Jun 08 2020

Review for Dr. Greene

Been seeing Dr. Patel for awhile now and always tries to make me feel better! She is always patient and understanding and appreciate her efforts! Her office staff is very helpful and caring. Always try to be accommodating Judy

Jun 06 2020

Review for Dr. Patel

DANIEL O'MARA Jun 05 2020

Review for Dr. Golub

Dr. Patel and her entire staff truly care about you! Dr. Patel listens! She gives you hope when so many others have given up or just prescribe more prescriptions. She looks at the whole picture and helps you understand why you feel as you do and then offers help. I highly recommend Dr. Patel!

Donna Jun 05 2020

Review for Dr. Patel

Kari Curtis Jun 05 2020

Review for Dr. LaSala

Somehow, Dr. Archer-Goode makes a visit to a urologist almost pleasant. She always has a pleasant outlook but maintains a professionalism that attests to her competence. I would give her 5 stars.

Patrick A. Perrotti Jun 04 2020

Review for Dr. Archer-Goode

Dr. Roshni Patel is an OUTSTANDING Physician. I would HIGHLY recommend her.

Jun 04 2020

Review for Dr. Patel

Great staff and love Dr.Walden.He took his time and reviewed my labs.Very clean and organized office.Safe atmosphere especially with the Covid 19 .Glad I have Dr. Walden as my Cardiologist.

Anne Kiper Jun 04 2020

Review for Dr. Walden

It took years for me to find a pain management specialist with this level of expertise and compassion.

Joan D. Jun 04 2020

Review for Dr. Patel

Beata K, New Britain CT Jun 04 2020

Review for Dr. Czyrko

Jun 04 2020

Review for Dr. Patel

Jun 03 2020

Review for Dr. Lee

We have been with her over 10 years. Helped greatly. She is the best there is in this field of medicine.

lawrence carlson Jun 02 2020

Review for Dr. Patel

Dr. Schwartz is not only a great surgeon extremely skilled and knowledgeable , he is an amazing human being that will do anything to end pain and suffering for his patients and help them have a better and healthier life. I am so grateful that he is my surgeon and definitely recommend Dr Schwartz.

Mihaela Weaver Jun 02 2020

Review for Dr. Schwartz

Jamie was part of DR Vs team who saved my life. I saw her on all my many surgery follow ups and she helped me through some of my most difficult time. Ill never forget her efforts.

Jay C May 31 2020

Review for Jaime Holder

Dr Walden has been my cardiologist for over a decade now. He has guided me through a few procedures and always listens and explains options thoroughly. Refers me to the best specialist and has a genuine interest in me and my well being. Highly recommend Dr Walden and Consulting Cardiologists.

May 30 2020

Review for Dr. Walden

Dr Karanian is very knowledgeable and takes the time to explain things thoroughly. Recently with Teledoc video appointments he has been even more available and the session was excellent.

Mark P May 29 2020

Review for Dr. Karanian

Dr Kagan is the best doctor ever I have had here friendly and through at explaining in detail medical issues. His staff is friendly and extremely helpful

John Lavoie May 28 2020

Review for Dr. Kagan

Location

The Hospital of Central Connecticut at New Britain

100 Grand St, New Britain, CT 06052

Frequently Asked Questions

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