St. Francis Hospital & Medical Center

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Hip fracture following surgery
  • Respiratory failure following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

80%

Would definitely recommend
10% higher than the national average

St. Francis Hospital & Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

St. Francis Hospital & Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Dr. Kennon is an excellent doctor and surgeon. I felt very much at ease and in good hands when undergoing my hip replacement surgery. He is patient, extremely knowledgeable and demonstrates a very calm approach that makes his patients feel at ease.

Nancy Madigan Jul 11 2020

Review for Dr. Kennon

Barb B. Jul 10 2020

Review for Dr. Tortland

Very meticulous, does not push surgery, explains in detail all choices with potential outcomes. Listens! Uses multiple methods to explain and/or demonstrate issues and solutions.

Julie Angelica RN Jul 08 2020

Review for Dr. Mazzara

Several years of pain in my hip resulted in spine surgery by Dr Esmende. The day of out patient surgery the pain was gone. After a short recovery period, I’m back to my old self and an active participant in my favorite sport! Thank you Dr. Esmende!

Jul 08 2020

Review for Dr. Esmende

Tracy Sakalis Jul 07 2020

Review for Dr. Senatus

Very personable and patient!!

Lisa Jul 07 2020

Review for Dr. FitzGerald

Everything about my visit was great, I didn’t wait long in the waiting room or the exam room. Everyone was nice and they answered my questions.

Jul 07 2020

Review for Dr. FitzGerald

I had an anterior hip replacement in March 2020 . The surgery was easy and recovery quick and uneventful. I am 78 and must say that if I were of an age to want to wear a bikini, I would definitively recommend Dr. Shekhman. He is a master at stitching!

phyllis martin Jul 06 2020

Review for Dr. Shekhman

Kyle Jul 04 2020

Review for Dr. Mazzara

Great Pediatic Office and Staff Jul 02 2020

Review for Dr. Villa

I appreciate the professional service & the way he listens to what you are saying.

Heather Mattson Jul 01 2020

Review for Dr. FitzGerald

Angela Lewis-Shakes Jun 30 2020

Review for Dr. Blumenfeld

Dr Teiger is awesome! Smart,funny ,knowledgeable. Best Dr I’ve seen in a longtime. Highly recommended!!!

Jun 30 2020

Review for Dr. Teiger

Excellent and compassion diagnostician.

He retired!!?? Jun 29 2020

Review for Dr. Rao

Jun 28 2020

Review for Dr. Bourque

Donald A. Jun 26 2020

Review for Dr. Tortland

My regular doctor referred me to Dr. Kumar as my hip was hurting really bad, I couldn't even walk. Dr. Kumar gave injection and my pain is completely gone. i can do my all my normal stuff. Thank you very much. Great bedside manners too. Would highly recommend.

Steven Jun 25 2020

Review for Dr. Kumar

I wish I had begun seeing Dr Greenfield many years ago. He has been amazingly helpful in helping me get to the root of issues that have plagued me throughout my adult life and to find tools to manage my dysfunction. He deserves the highest grade.

EP Jun 24 2020

Review for Dr. Greenfield

What can I say. Wonderful demeaner. very good at what she does and a very caring person. Always answers my questions, very easy to talk to.

Philip A. Skora Jun 24 2020

Review for Dr. Winters

Tracy H. Jun 24 2020

Review for Dr. Winters

Very pleasant, professional and easy to talk to. Was able to discuss my possible need to change my current medications. She was very receptive.

shawn Jun 23 2020

Review for Dr. Malik

very good , she is very professional

chloe Jun 23 2020

Review for Dr. Malik

very helpful and knowledgeable doctor

Jun 23 2020

Review for Dr. Malik

My experiences with Dr. Hamd have been positive. She presents as caring and utilizes a client-centered approach to therapy. I am thankful for her support.

Jun 23 2020

Review for Dr. Hamdheydari

Thank you! I have been seeing Maxine for years. I’m going to miss her but this was an easy transition. Dr. massucco was kind and pleasant!

Jun 22 2020

Review for Dr. Massucco

Extremely competent and caring physician. Dr. Grady-Benson takes the time to get to know each patient, so surgery and recovery discussions are really tailored to each individual.

Colly Sponzo Jun 22 2020

Review for Dr. Grady-Benson

I would definitely recommend Dr. Bourque. He is very compassionate.

Maryanna Tsolas Jun 19 2020

Review for Dr. Bourque

Very good doctor. He listens to you. Very polite guy. Office staff is great too.

Robert S Jun 19 2020

Review for Dr. Nieves

Jennifer Jun 18 2020

Review for Dr. Pirrello

I have been seeing Dr. Winters periodically over the past 10 years. I have full confidence in her ability to make recommendations and treat my foot issues. Dr. Winters has helped me so much- greatly appreciate her care.

Ann Vale Jun 18 2020

Review for Dr. Winters

I had good connection with Dr Laura van der pool. I was pleased with treatment and will go again when need be ..TY Anne Marie Coppinger

Jun 16 2020

Review for Dr. Vander Poel

Jun 13 2020

Review for Dr. Esmende

Dr. Hakim-Zargar was very patient and kind. She took her time to answer all my questions. The staff is also very kind, knowledgeable, and helpful.

Jun 13 2020

Review for Dr. Hakim-Zargar

Dr. Massucco is kind, competent and patiently answers questions.

Jun 11 2020

Review for Dr. Massucco

It’s now 10 years since both my knees were replaced by Dr. Murray and I have had not one problem. I took the education his team provided to heart. After each surgery I did PT at rehab and then daily at home for 3 months and pushed myself, returning to work in 5 weeks.

Andrea O. Jun 11 2020

Review for Dr. Murray

Thomas Norris Jun 10 2020

Review for Dr. Esmende

Dr Reardon is a fantastic surgeon! Unfortunately my entire family has had many surgeries with several surgeons, so we have some experience in this area. Dr. Reardon is excellent!!

Karen Baldwin Jun 10 2020

Review for Dr. Reardon

Very clean facility. The staff are very welcoming and helpful. My Dr. always takes great care of me and I would recommend this place to anyone looking for a OBGYN

Jun 09 2020

Review for Alison Birdsey

Dr. Witmer got me back to golf after doing my knee replacement, I had a bad knee for many years and now I am able to do things again! The thing I like the most about him is he takes alot o time to explain things and really listens to you

Tom R Jun 07 2020

Review for Dr. Witmer

Needed a triple heart bypass. Was very reluctant… And Dr. Andrew Davidson put me at ease. I have nothing but praise for him and his team.

Nicolas Laperuta Jun 04 2020

Review for Dr. Davidson

He’s an excellent surgeon. Did 2 hips and 2 knees for me. Great bedside manner and is an overall great guy as well as a great surgeon

May 31 2020

Review for Dr. Schutzer

Rosemary Venditto May 30 2020

Review for Dr. Grady-Benson

Micki Ogren May 30 2020

Review for Dr. Grady-Benson

Highly recommended! Dr. Sinning is wonderful and very versed with my deeply complicated and rare blood disease. Dr. Sinning spends the time needed to answer questions and is a partner in the process.

A++++ May 30 2020

Review for Dr. Sinning

Dr. Peter Pascal is the greatest! Would recommend him anytime!

Diane May 29 2020

Review for Dr. Pascal

D. Barrows May 27 2020

Review for Dr. Selden

Dr Goundrey is a excellent surgeon. Highly recommend! Staff is also very very good.

Patricia Manning May 26 2020

Review for Dr. Goundrey

Mark Littlefield May 26 2020

Review for Dr. Kruger

John and Phyllis Drescher May 25 2020

Review for Dr. Reardon

Dr. Eisler is a wonderful doctor and surgeon. He is extremely caring and compassionate. I highly recommend him to anyone in need if a spine specialist.

May 24 2020

Review for Dr. Eisler

Dr. Colasanto is punctual, polite, and extremely knowledgeable. His guidance and care have been a refreshing aspect during a challenging time.

Nancy May 23 2020

Review for Dr. Colasanto

May 19 2020

Review for Dr. Gordon

God bless you . You fid a great job and very friendly hood staff

Jovanna Negron May 14 2020

Review for Dr. Massucco

She is a caring doctor who is vey patient and does not rush you out. Everything is explained clearly.

May 13 2020

Review for Dr. Steadman

Dr. Benson was helpful to treat my ankle injury. Easy access to the clinic and the staff made me feel welcomed with all of the COVID stuff going on.

Tim T. May 13 2020

Review for Dr. Berson

May 13 2020

Review for Dr. Schutzer

Dr. Pascucci is a wonderful listener and works tireless to find solutions and explain processes clearly. I am grateful to have her looking out for me and what is best for my overall health.

May 13 2020

Review for Dr. Pascucci

Iris M. May 12 2020

Review for Dr. Berson

Katherine Bainer May 12 2020

Review for Dr. Schutzer

May 12 2020

Review for Dr. Yannopoulos

Dr John Grady Benson is the best. Best manner, best skills, best staff, and best follow up for a year so far. There is so comparable substitute.

May 10 2020

Review for Dr. Grady-Benson

why did he close .practice love him the best

joyce johnson May 07 2020

Review for Dr. Levenson

She explains the condition well and very friendly. We are very much satisfied with Dr. Pavani’s service and love her kindness.

Swathi Bathini May 07 2020

Review for Dr. Pingle

Wendy L. Saffer May 06 2020

Review for Dr. Colasanto

Great information before and after surgery. Great manner. Problem free recovery. Best hospital experience I ever had.

May 04 2020

Review for Dr. Grady-Benson

Apr 29 2020

Review for Dr. Pirrello

I have been a patient with Dr Muni for over 15 years. She is patient, responsive and very thorough in her medical care. I would strongly recommend her

Antonia Cordero Apr 29 2020

Review for Dr. Muni

I am very happy to have been referred to Dr Pascucci. I found her to be not only knowledgable about the female body but also very personable and likeable. She responded in a warm, inviting manner to my questions and requests and I shall definitely refer her to my friends.

L Macpherson Apr 23 2020

Review for Dr. Pascucci

Amy Ellison Apr 22 2020

Review for Dr. Grady-Benson

Apr 21 2020

Review for Dr. Jambor

A great doctor .He did total left shoulder reverse replacement and did a wonderful job. He great bed side manner and very nice

Carrie Tyson Apr 20 2020

Review for Dr. Risinger

Dr. Colosanto provided Me and my family with the most professional and compassionate care that you look for in a physician. His expertise in the specialty of cancer care is above and beyond any of our expectations. His office staff is on the same high level as well. Thank you!

Apr 19 2020

Review for Dr. Colasanto

Terrible doctor, unsure if he is even properly qualified due to his unprofessionalism and horrible bedside manners. Has no concept of confidentiality. Disorganized, he actually lost my chart.

Apr 16 2020

Review for Dr. Burnham

Extremely knowledgeable, professional and down to earth.

Apr 15 2020

Review for Dr. Kumar

John Kneel Apr 14 2020

Review for Dr. Colasanto

My cancer battle has been challenging to say the least. A shining star to guide me through, Dr. Colasanto has been nothing short of amazing throughout!

Apr 14 2020

Review for Dr. Colasanto

Paul V. Apr 14 2020

Review for Dr. Mazzara

Big liar works for worker’s compensation !!!!Beware !!!!

Butch Apr 11 2020

Review for Dr. Jambor

Dr. Murphy-Setzko was readily available both times I needed a physician and returned my calls promptly. She assessed my needs and prescribed the necessary medications in a very professional, competent, and caring manner. Thank you Dr. Marlene Murphy-Setzko.

M.O. from Iowa Apr 11 2020

Review for Dr. Murphy-Setzko

Carolyn M Snow Apr 11 2020

Review for Dr. Grady-Benson

Met him because my other doc did not take my new insurance and honestly glad this happened! He seems to be more knowledgeable And more attentive to your needs would highly recommend him!

Jackee Apr 10 2020

Review for Dr. Jambor

Apr 07 2020

Review for Dr. Shekhman

Excellent surgeon. Even office & hospital staff speak highly about him as a person. Only wish is that the wait time for the initial appointment to see him & then the actual surgery could be shorter.

Apr 03 2020

Review for Dr. Grady-Benson

Very professional. Answers any question one has about treatments with an excellent bedside manner. Listens to ones concerns regarding other treatments and doesn't come off as a know it all. Would highly recommend for your cardiology issues.

Daniel Harris Apr 01 2020

Review for Dr. Knox

She was very concern, patient, helpful with getting further treatment. Fitting the right foot wear needed for my condition. Therapy started right away.

Linda Royer Mar 31 2020

Review for Dr. Kabbash

WONDERFUL. She is professional. Kind,down to earth.most of all she listens. U don't feel rushed or intimidated. I have the up most trust,respect,and confidence in her care.she helped me. Ty joanne giglio

Joanne giglio Mar 31 2020

Review for Dr. Hakim-Zargar

I cut my hand and I saw another doctor I did no like. He explained al my options and he spent the time to talk to me and explain things. I had surgery and everything went well. He was great.

PR Mar 30 2020

Review for Dr. Aron

I trust him enough to have sent other family members, and even my children as they reached adulthood, to him.

Medical Professional Mar 30 2020

Review for Dr. Suri

He was considerate and explained everything well. He took his time and was very nice.

Mar 30 2020

Review for Dr. Aron

William Sacchi Mar 25 2020

Review for Dr. Eisler

Doctor Papandrea is the kind of doctor who goes the extra mile for you. Extremely thorough and really listens to what you have to say. Very happy to have him!

Mar 25 2020

Review for Dr. Papandrea

I can't say enough about Dr. Buonocore! He's kind, caring, he listens and explains things thoroughly. He is a highly skilled surgeon and makes you feel like you are his only patient!

Julie Morris Mar 25 2020

Review for Dr. Buonocore

Excellent. I had a bruise formed from a hammer toe. Dr. Vanderpoel scraped the forming calluses, checked for healing, and I left without experiencing any pain .

Kathy Devlin Mar 24 2020

Review for Dr. Vander Poel

New knee in June 2019. Procedure went smoothly as did recovery. Limited activity after 3 months, almost full activity by 6 months.

Mar 23 2020

Review for Dr. Schutzer

I had a great experience with Dr. Eisler and his entire staff. They treated me with such care and compassion. I would not hesitate to recommend his practice to anyone with back issues.

Mar 21 2020

Review for Dr. Eisler

Dr Davidson is the best! Sincere and understanding. Solves my problems when others could not. I am very comfortable and less stressed out as I know he is there when I need help. The very best Dr I have ever had!!!!

Patricia Manning Mar 21 2020

Review for Dr. Davidson

Location

St. Francis Hospital & Medical Center

114 Woodland St, Hartford, CT 06105