Norwalk Hospital

74%

Patients that would definitely recommend
4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

74%

Would definitely recommend
4% higher than the national average

Norwalk Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Norwalk Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

I DO ENJOY GOING TO SEE DR LORENZ AND HIS ASSISTANT ERICA

BETTY GOLDEN Jul 02 2020

Review for Dr. Lorenz

Chista Pooya Jun 30 2020

Review for Dr. Rose

b.a.Cooper Jun 27 2020

Review for Dr. Reilly

Dr. Kerr was friendly and informative.

Jun 27 2020

Review for Dr. Kerr

Dr. Bernie it is very kind and very professional and very conserne about is patients. I had cancer and I was very like get Dr. Bernie. Extremely satisfied with him. Thank you so much.

AS Jun 23 2020

Review for Dr. Bernie

Went to Dr. Anand for biopsy and pancreatis ... He was clear with options, he was very compassionate, he was skillful and knowledgeable. Could not recommend him more highly.

Carol Jun 22 2020

Review for Dr. Anand

I’m most geatful of his time and expertise!

Abbie Davies Jun 20 2020

Review for Dr. Kunkes

5 star. I had an emergency sinus operation last fall and the entire process couldn't have been smoother. Completely healed and 100% satisfied with the professionalism of Dr. Vris and his office.

T. Parker Jun 19 2020

Review for Dr. Vris

Jun 17 2020

Review for Dr. Hurwitz

Eidán Ramos Jun 16 2020

Review for Dr. Bluestein

Belle Rivera Jun 13 2020

Review for Dr. Mahony

Maria L O Lowe Jun 11 2020

Review for Dr. Sager

Melisa Tennant Jun 09 2020

Review for Dr. Sofer

Leslie Jun 08 2020

Review for Dr. Serels

Dr. Goldberg is a wonderful, caring doctor!

Kate Jun 05 2020

Review for Dr. Goldberg

Dr Kunkes is amazing.. He takes the time to explain EVERYTHING in layman's terms

Lydia Ganz May 28 2020

Review for Dr. Kunkes

May 24 2020

Review for Dr. Hurwitz

JMorris May 24 2020

Review for Dr. Mahony

Trustworthyness and straight forwardness is key to patient and doctor communications and i found Dr. Marcus to be blunt and truthful. Dr. Marcus and his team will be an asset to any community that they serve. Thank you all for a job well done! God bless!!

George Jacob and Mercy George May 23 2020

Review for Dr. Marcus

She is the absolute BEST Dr!!

Jackie DLouhy May 20 2020

Review for Dr. Waldron

I have often recommended Dr. Kunkes. During those fearful moments trying to understand my old heart diagnosis, Dr. Kunkes helped me navigate all the steps to have me come out healthier and saner for sure! I am so grateful!

Nancy May 20 2020

Review for Dr. Kunkes

Excellent. I had left knee replacement in Sept., 2018. I have recommended Dr. Fletcher to several friends. Mary, Southport, CT

Mary Condon May 20 2020

Review for Dr. Fletcher

DR KATZ WAS A COMPLETE WASTE OF MONEY. HE TOOK $1,500 AND GAVE ME NOTHING IN RETURN. FILING A CLAIM WITH THE CT STATE MEDICAL BOARD REGARDING MALPRACTICE.

May 20 2020

Review for Dr. Katz

I’ve been seeing Dr, Szeto for 20+ years! She is the best. I trust her to be honest and thorough. Every visit and procedure she has done for me has been fast and easy...just the way i like it. She always has time to answer all my questions! Love her!

Suzanne May 19 2020

Review for Dr. Szeto

Absolutely awful, no care or common sense especially in a time where everyone is in a crisis.

May 19 2020

Review for Dr. Roesch

RONALD WALLERSTEIN May 19 2020

Review for Dr. Marcus

Dr Kunkes listens. He is very caring and professional. I recommend him to my friends.

Lou Ciccarello May 18 2020

Review for Dr. Kunkes

When discussing my heart with Dr. Kunkes, I feel at ease. I can sense that he cares and that I am receiving the best possible care with the team at their office.

Stuart S May 18 2020

Review for Dr. Kunkes

May 18 2020

Review for Dr. DeLuca

Kitrina May 14 2020

Review for Dr. Hurwitz

My family member has been trying to get the surgery for over a year and they keep cancelling the appointment due to “an emergency” and rescheduling for 2-3 months then they cancel that one. Office is not competent. The insurance has already approvec the surgery so it is the office that is at fault

May 14 2020

Review for Dr. Fridman

SKG May 13 2020

Review for Dr. Hedayatzadeh

I have gone to Dr. Kunkes for years. He has always had my best interest at heart.

Janet May 12 2020

Review for Dr. Kunkes

Excellent care from Dr. Del Prete Strong office staff

May 11 2020

Review for Dr. Delprete

Dr. Hurwitz is absolutely amazing. Even on a Zoom appointment, he is thorough, organized and detailed. He is attentive to his patients needs and values. Without a doubt an all around phenomenal physician.

Elizabeth Johnson May 02 2020

Review for Dr. Hurwitz

dracke Apr 30 2020

Review for Dr. Weir

No call back for days on an EMERGENCY call. Found a real doctor outside this group.

an ex-patient of Soundview Medical Apr 27 2020

Review for Dr. Khan

Arianna Bonfiglio Apr 25 2020

Review for Dr. Harisis

Apr 24 2020

Review for Dr. Collins-Baine

Paulina J. Apr 22 2020

Review for Dr. Richlin

Claudia Arenas Apr 22 2020

Review for Dr. Marsan

She discovered a life threatening issue 10 years ago and she has seen more through many different problems. Always been there for me. The best, caring, kind, expert out there. Seen her in action and impressive.

Louise Apr 21 2020

Review for Dr. Varadarajan-Rukmani

E.A. Franz Apr 21 2020

Review for Dr. Storch

I always find Dr. Kunkes to be thorough, thoughtful and kind. I never hesitate to refer friends if or when they are looking for a cardiologist.

Deb Smey Apr 20 2020

Review for Dr. Kunkes

Without Dr. Marcus’ intervention I would not be having such successful progress in recovering from my stroke. Thank you Dr. Marcus.

Donald F. Apr 15 2020

Review for Dr. Marcus

Very satisfied. Consulted him on dry mouth and hearing. Like his natural solutions to mitigate dry mouth. Steered to hearing aids after clear explanation of why important, but after trials decided it wasn’t helpful enough yet -will check again next year. Great front office staff.

Westportellen Apr 15 2020

Review for Dr. Parker

Apr 14 2020

Review for Dr. Marcus

Westportellen Apr 13 2020

Review for Dr. Jain

Apr 13 2020

Review for Dr. Bande

Thumbs down.

Apr 12 2020

Review for Dr. Serin

Would not recommend at all, overly optimistic consultation, incorrect info re expense, poor outcome

Apr 09 2020

Review for Dr. Spector

This was a phone apointment. Dr Kunkes is professional, smart and he listens,

john Lambert Apr 09 2020

Review for Dr. Kunkes

My husband has severe glaucoma which was not discovered early on. Dr Libre was recommended and he has literally saved his eyesight. He has been a patient since 2009 and we travel a distance to continue in his care. I recommend him and his entire staff highly.

Richard and Ann Marazita Apr 08 2020

Review for Dr. Libre

Commenting based on my elderly mother's care. Dr. Heliotis also took care of my father for years. This man is smart, compassionate and puts his all into his patients. We are blessed to have his expertise and care for our mother.

S.D.K. Apr 07 2020

Review for Dr. Heliotis

Fantastic doctor. Very knowledgeable and takes time to explain what I should do.

HS Apr 06 2020

Review for Dr. Schwartz

Karl Nickoloff Apr 04 2020

Review for Dr. Libre

LConnell Apr 03 2020

Review for Dr. Marcus

Have been a patient since taken over for Dr Kuma find her very careing and concerned when giving her advice. Does not rush you out the door.I hilly would recommend her to anyone.

Apr 02 2020

Review for Dr. Khan

She’s great! Very thoughtful and extremely knowledgeable. Will spend as much time as you need. I highly recommend her.

Steven Goldfarb Apr 01 2020

Review for Dr. Varadarajan-Rukmani

Dr. Marcus is the most amazing surgeon I have ever known. He has a terrific bedside manner, explains everything in terms that a regular person can understand, and does EXACTLY what he says he is going to do. I am truly blessed that he did my neurosurgery! His staff is just as wonderful as he is!

Ellen Palmer Mar 30 2020

Review for Dr. Marcus

Dr Cochran is a saint! A very kind and compassionate man.. a true gentleman!

Mar 25 2020

Review for Dr. Cochran

Dr Ben Hur Aguilar......is just AWESOME. Truly each time I see him [and today by telemedicine call] I thank God I found him, as I had struggled to find a caring empathetic doctor - I trust him completely....and could not be more happy that I am in his care. Thank You Dr Ben.....YOU ROCK!

Tim Farrell Mar 24 2020

Review for Dr. Aguilar

Dr. Katz treated me for Lyme Disease over a long period as it effected my brain and memory (could not find my home, etc). While the disease has left its imprint on me, I am able to go back to work and life and family healed.

Julie from Norwalk Mar 23 2020

Review for Dr. Katz

Needed an appt. was given one for same day. Was seen very quickly. Was treated with respect and Dr Ayoub was very professional!

Mar 21 2020

Review for Dr. Ayoub

One of the very best Physicians I have ever encountered. Very caring!

Chris Mar 20 2020

Review for Dr. Perlin

Very caring, very smart

Mar 20 2020

Review for Dr. Zielinska

Mar 18 2020

Review for Dr. Marcus

Dr. Serels was so kind today. He sat down in all this craziness and spent time listening to me. He understood my issues and developed a treatment plan. I highly recommend him and his staff.

Nicole Mar 18 2020

Review for Dr. Serels

Mar 16 2020

Review for Dr. Mahony

Dr. Floch makes you feel so comfortable and welcoming and his staff are amazing.

Sal Mar 13 2020

Review for Dr. Floch

Run away, she does not know what she is talking about !!!!

Mar 13 2020

Review for Dr. Taraban

M.W. Mar 10 2020

Review for Dr. Spector

For 6 months before seeing Dr. Marcus, I was in agonizing pain. After his careful research into my problem, he recommended surgery. I am now pain-free and much more mobile! I found Dr. Marcus caring and personable in addition to an excellent surgeon.

Agnes, age 89y Mar 07 2020

Review for Dr. Marcus

An absolute wonderful doctor! Takes time with you, listens to patient concerns and offers advice and a few laughs along the way. Wonderful bedside manner and a very calming presence.

Mar 04 2020

Review for Dr. Goldberg

Ron Landis Mar 03 2020

Review for Dr. Oberman

Same day appt

Mar 03 2020

Review for Dr. Ofer

Mar 03 2020

Review for Dr. Ugol

Excellent doctor. Listens to patient. Very kind and compassionate. Intelligent and direct.

Mar 01 2020

Review for Dr. Kerr

Dr. Floch is funny and personable. He listened to me when I explained my symptoms and told me step by step of what my surgery will entail. I am so happy to have him in my corner!!!

Meagan N Feb 29 2020

Review for Dr. Floch

Dr. Hedayatzadeh is skilled and approachable. She gives thoughtful, caring guidance and never rushes you. She is a standout doctor in this practice.

Feb 28 2020

Review for Dr. Hedayatzadeh

Seen promptly and excellent followup. Always caring and diligent about discussing diagnosis.

Feb 28 2020

Review for Dr. Collins-Baine

William F. Feb 27 2020

Review for Dr. Marcus

Dr. Goldberg is the absolute best!!!

Feb 25 2020

Review for Dr. Goldberg

When my previous OB/GYN retired, I didn't think i would be able to replace that calm, easy, positive vibe. Dr. Ofer is just that.... with all of the latest info on treatments, meds, diagnostics.... feeling quite fortunate to have him as my doctor.

Robyn Musicant Feb 25 2020

Review for Dr. Ofer

Dr. Goldberg takes the time to get to know you and listens to your concerns. I highly recommend him.

Gail Murphy Feb 25 2020

Review for Dr. Goldberg

She was very thorough and explained things clearly. The appointment was very fast than my usual time with doctors but I looked at it as her being considerate our both of our time. The staff was very friendly and helpful as well. I will definitely recommended Dr. Szeto.

Great Experience Feb 25 2020

Review for Dr. Szeto

I saw Dr. Scatena today for the first time! She is excellent....she is very thorough and asks very good questions and she listens well! So very happy with my visit and will recommend her to others who are in need of her specialty.

Sister Jeanne Feb 25 2020

Review for Dr. Scatena

M.M. Feb 24 2020

Review for Dr. Marconi

Andrew Feb 21 2020

Review for Dr. Kleeman

Everyone in the office was very nice.They answered all my questions.Dr Fridman was very nice.

Chella Feb 20 2020

Review for Dr. Fridman

Efficient but lots of time for talk and questions.

Ellen H Uzenoff Feb 20 2020

Review for Dr. Kerr

Feb 19 2020

Review for Dr. Sandrew

Dr. Bernie was very professional and explained everything very well. I felt very satisfied with my visit to his office

Carlos T Feb 19 2020

Review for Dr. Bernie

Danielle T. Feb 19 2020

Review for Dr. Marconi

Sasco Hill Feb 18 2020

Review for Dr. Jain

Feb 15 2020

Review for Dr. Anwar

Location

Norwalk Hospital

34 Maple St, Norwalk, CT 06850