Middlesex Hospital

77%

Patients that would definitely recommend

7% higher than the national average

Middlesex Hospital is a medical facility located in Middletown, CT. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™

America's 100 Best Hospitals Award™ (2023, 2022, 2021)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2023, 2022, 2021)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2021)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2024, 2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2023, 2022)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in knee and hip replacement

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™ (2023)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2023)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2022)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Breakdown of abdominal incision site

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™

2023, 2022

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2023

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Specialty Excellence Awards

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10

3% higher than the national average

77%

Would definitely recommend

7% higher than the national average

Middlesex Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%80%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%80%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%62%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%52%

Middlesex Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%62%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Forever grateful to Dr. Hicks Jr. for the successful spine surgery for my husband. He has been without pain since the very challenging surgery was performed. Thank you for restoring our hope in the future.

M. Kellogg Nov 24 2023

Review for Dr. Hicks Jr

Not knowing what to expect Dr Reardon made me feel comfortable and explained everything. I received 3 cortisone shots 1 in each of my knees and 1 in my shoulder. All I felt was a slight pinch. Definitely using him again!!

Nov 23 2023

Review for Dr. Reardon

Dr. Deutsch is thorough, caring, and highly knowledgeable.

Michelle Nov 21 2023

Review for Dr. Deutsch

Dr. Naujoks took his time, answered all my questions and showed me the x-rays so I could understand my injury. Very helpful in reassuring me about my recovery.

Sandy Nov 19 2023

Review for Dr. Naujoks

Dr. Reardon performed my knee replacement. I found him to be upbeat and willing to answer all questions. I was somewhat anxious about having this surgery and Dr. Reardon calmly put me at ease. Surgery went well and my recovery is ongoing without any setbacks. I recommend him based on my experience.

John M. Nov 18 2023

Review for Dr. Reardon

Location

Middlesex Hospital

28 Crescent St, Middletown CT 06457

CallDirections

(860) 358-6000

Frequently Asked Questions

Where is Middlesex Hospital located?

Middlesex Hospital is located at 28 Crescent St, Middletown, CT 06457. Find other locations and directions on Healthgrades.

Has Middlesex Hospital won any recent awards from Healthgrades?

Yes, Middlesex Hospital has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and 6 more in the past two years.

Is Middlesex Hospital highly rated with patients?

75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Middlesex Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Middlesex Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Middlesex Hospital profile..

How does Middlesex Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

28 Crescent St

Middletown, CT 06457

Directions

(860) 358-6000