Manchester Memorial Hospital

63%

Patients that would definitely recommend
7% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10
11% lower than the national average

63%

Would definitely recommend
7% lower than the national average

Manchester Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%66%

Manchester Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

Mary Guinan has always been my favorite at Manchester OBGYN. She is so personable, very relatable and she always helps me with my concerns. She is very educated and always makes me feel comfortable.

Hunter Sep 21 2021

Review for Mary Guinan

Had my gall bladder removed using DaVinci. Four small incisions with no stitches. That is a good thing. No pain after surgery. He and his Physician Assistant are awesome. They kept me informed and look forward to a gall bladder free future.

Vinny Sep 18 2021

Review for Dr. Suede

Dr. Michael's 's the absolute best! She takes her time and allows us to ask questions . I highly recommend her!

Ann Thon Sep 17 2021

Review for Dr. Michaels-Bogdan

Last year Dr. Lahman figured it out that my daughter diagnosed with osteosarcoma in early stage. I am so grateful, he acted so fast contacting oncologist and orthopedic so my daughter got treatment right away and now she is cancer free.

Lucky mom Sep 15 2021

Review for Dr. Lahman

I have had Dr. Hancock as my doctor for quite a few years now. He is a wonderful physician. I would highly recommend him to anyone. He is just great!!

Claudia B. Sep 15 2021

Review for Dr. Hancock

Location

Manchester Memorial Hospital

71 Haynes St, Manchester, CT 06040

Frequently Asked Questions

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