Manchester Memorial Hospital

68%

Patients that would definitely recommend
2% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
60%

Patients who gave a rating of 9 or 10
9% lower than the national average

68%

Would definitely recommend
2% lower than the national average

Manchester Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%52%66%

Manchester Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Dr. Eisler has a very comfortable approach setting you at ease. The office staff reflects the same. the Dr.'s expertise and competence is a valued item.

Anthony DeMarco Aug 07 2020

Review for Dr. Eisler

Very nice doctor.

Aug 04 2020

Review for Dr. Gunn

Dr. Cadman is an good listener, problem solver and truly cares for her patients. Our entire family has been under her care for the last 15+ years and we are grateful for sense of urgency when required as well as follow through.

Aug 02 2020

Review for Dr. Cadman

I have been seeing Dr. Abriola for 15 years now I think he is an good doctor. I would recommend him to everyone I consider them to be the gold standard of doctures.

Philip Michaud Aug 01 2020

Review for Dr. Abriola

Thorough and answered all my questions !!

Carol Doyle Jul 31 2020

Review for Dr. Walden

I have been going to Dr Eisler about 8 +years, he listens to what you have to say. His goal is to make you feel better. I trust what he says and does. I highly recommend him . His staff are helpful and friendly. Getting appointments is easy.

Marion Lamprecht Jul 31 2020

Review for Dr. Eisler

She was efficient and provided info to help me as I go along.

Jul 31 2020

Review for Mary Guinan

I have been seeing Dr. Arky for 14 years and he is the best doctor I’ve ever had. He’s very personable and kind. He actually listens and you can tell that he actually cares.

Lisa P. Jul 29 2020

Review for Dr. Arky

I had colon surgery back in Jan of 2020 with Dr Lewis I have to say he is fantastic great bed side manners professional & makes you feel very comfortable I was in & out of Manchester & Htfd hospital for almost 3 months so I meet a lot of colon doctors & Dr Lewis was the best I highly recommend him

Brenda D Jul 28 2020

Review for Dr. Lewis

Dr Walden is great. He listens carefully and answers questions clearly. He explains conditions well and makes good recommendations. I highly recommend him.

Brian Ellis Jul 26 2020

Review for Dr. Walden

Very caring doctor and staff.

Jul 25 2020

Review for Dr. Edelheit

I have been a patient for many years and always find him attentive and thorough. A fabulous and caring doctor.

Jul 22 2020

Review for Dr. Deshaies

Excellent, caring professional, who.puts you at ease.

Jul 22 2020

Review for Dr. Dahhan

No rush and answered all questions and need for additional test.

Jul 19 2020

Review for Dr. Granquist

John Jul 19 2020

Review for Dr. Mazzara

Very caring.

Jul 17 2020

Review for Dr. Omrani

Best Healthcare provider. So professional and personable. Care about your well being and your life.

Jul 16 2020

Review for Mary Guinan

I have been a patient for over 4 years and have never hesitated to recommend Dr. Eisler to family and friends. He and his staff not only have the highest skills necessary to treat a vast array of orthopedic challenges but do so with respect, patience and kindness.

Nancy Jul 14 2020

Review for Dr. Eisler

In simple words - Dr. Walden is a great Dr. and I highly recommend him.

Ron Jul 12 2020

Review for Dr. Walden

Dr. Walden is very thorough and takes the time to talk with you as a patient as well as making recommendations to improve your overall health.

Jul 10 2020

Review for Dr. Walden

Very meticulous, does not push surgery, explains in detail all choices with potential outcomes. Listens! Uses multiple methods to explain and/or demonstrate issues and solutions.

Julie Angelica RN Jul 08 2020

Review for Dr. Mazzara

Very nice and helpful

Jul 08 2020

Review for Dr. Alammari

Dr. Dailey is thorough, calm, respectful, and very knowledgeable. My multiple visits with him have all been outstanding. He is a gem!

Tom Ruderman Jul 07 2020

Review for Dr. Dailey

D. Mongillo Jul 06 2020

Review for Dr. Walden

Kyle Jul 04 2020

Review for Dr. Mazzara

Admistratice staff at checkout loses papers and doesn't properly wear masks

Jul 03 2020

Review for Dr. Grieco

Frost Jul 02 2020

Review for Dr. Dua

Very knowledgeable, helpful and pleasant. I like that I don’t feel rushed. He takes the time to explain and answer any questions. Thankful he’s my cardiologist.

John O Jul 02 2020

Review for Dr. Walden

Ariel made me comfortable from the second I walked in the door and was highly knowledgeable. I am so pleased I have finally found a gynecologist I can trust and feel comfortable around. She’s so sweet.

Emily Noble Jun 25 2020

Review for Ariel Herron

Jun 24 2020

Review for Dr. Khanna

Jun 23 2020

Review for Dr. Grieco

Visit was great,fast and courteous service.

Carlos Santiago Jun 21 2020

Review for Dr. Walden

Office was well organized to deal with COVID-19; courteous; efficient. Dr Walden was very attentive, knowledgeable, and took the time to discuss my concerns about my medication and impact of losing weight on work out routines. Very happy to have Dr Walden as my cardiologist.

Rick S Jun 21 2020

Review for Dr. Walden

Follow-up

Jun 18 2020

Review for Dr. Granquist

extremely painful vaginal exam without a pap smear in all the years I've gone to a OBGYN I have never experienced such pain

rosemary willett Jun 16 2020

Review for Dr. Arky

Dr Garbarino works in-network hospitals, but bills out-of-network charges and insurance companies let him get away with it.

Jun 14 2020

Review for Dr. Garbarino

Dr. Granquist was extremely professional and exceeded my expectations. He took the time to thoroughly examine me and listen to concerns. His compassionate manner reassured me that I was in the best of hands.

Marybeth Jun 08 2020

Review for Dr. Granquist

Jun 06 2020

Review for Dr. Dua

My experience with Dr. Viruet has always been superb. She has always been there as a doctor when I needed her. She knows here stuff. I would recommend my friends and family to Dr. Viruet.

Portia Jun 04 2020

Review for Dr. Viruet

Great staff and love Dr.Walden.He took his time and reviewed my labs.Very clean and organized office.Safe atmosphere especially with the Covid 19 .Glad I have Dr. Walden as my Cardiologist.

Anne Kiper Jun 04 2020

Review for Dr. Walden

Diane Jun 03 2020

Review for Dr. Halasan

I was made very comfortable by all of the staff

Jun 03 2020

Review for Dr. Omrani

He is very kind and thoughtful doctor. Checked my condition details and gave me tips how to treat. Answered very detail and explained easy way about my questions.

Jun 03 2020

Review for Dr. Arky

Highly recommended! Dr. Sinning is wonderful and very versed with my deeply complicated and rare blood disease. Dr. Sinning spends the time needed to answer questions and is a partner in the process.

A++++ May 30 2020

Review for Dr. Sinning

Dr Walden has been my cardiologist for over a decade now. He has guided me through a few procedures and always listens and explains options thoroughly. Refers me to the best specialist and has a genuine interest in me and my well being. Highly recommend Dr Walden and Consulting Cardiologists.

May 30 2020

Review for Dr. Walden

She's knowledgeable and kind. Terrific bedside manner. One of the best doctors I've ever had.

Dianne May 29 2020

Review for Dr. Koudellou

Andrew R. May 28 2020

Review for Dr. Wagner

Dr. Eisler is a wonderful doctor and surgeon. He is extremely caring and compassionate. I highly recommend him to anyone in need if a spine specialist.

May 24 2020

Review for Dr. Eisler

Dr. Dua, PA del Buono, and the office staff are always pleasant, and have taken care of my knee problem for many years.

May 24 2020

Review for Dr. Dua

I am very happy with Dr Rosenberg he is engaging and most anxious to make you comfortable. He makes you feel that you are his only patient and that is most remarkable in these days of minimal personal contact. I highly recommend this man!

Tom MacDonough May 21 2020

Review for Dr. Rosenberg

Excellent meeting with Dr. Granquist. He is a very qualified and compassionate physician. Glad to have him as my doctor. He always takes the time to ensure that all of my concerns are addressed, and he always maintains contact with my GP to keep him updated on my progress.

Don Dobruck May 20 2020

Review for Dr. Granquist

Mary is a very caring individual who takes time to make her patients feel comfortable. She is very thorough.

May 19 2020

Review for Mary Guinan

RGinCT May 13 2020

Review for Dr. Dua

May 12 2020

Review for Dr. Karabinis

Dr. Kurker always takes the time to address all issues. He listens and makes recommendations. His clinical skill is excellent and I fell confident in his care. He has a sense of humor (dry) and communicates well.

May 11 2020

Review for Dr. Kurker

B. Helen Paradis May 10 2020

Review for Dr. Dahhan

Dr Gunn is very caring and gentle kind of person. She listens to all of your questions and concerns Returns your phone calls in appropriate manner.

May 08 2020

Review for Dr. Gunn

Stellar

May 07 2020

Review for Dr. Granquist

May 07 2020

Review for Dr. Grimaldi

Been going to this practice for 15 years and always have had a great experience.

May 07 2020

Review for Dr. Welling

Dr. Abreola is on time for his appointments. He is caring, compassionate and quite knowledgeable. I would strongly recommend him to anyone looking for an infectious disease specialist.

Apr 28 2020

Review for Dr. Abriola

Dr. Swamy is the most knowledgable, efficient, effective doctor I have ever known. She is patient, kind, and a superb diagnostition who is quick to find and treat the problem.

Mary K. Heaney Apr 26 2020

Review for Dr. Narayanswamy

Apr 26 2020

Review for Dr. Dua

Very personable and caring

Apr 25 2020

Review for Dr. Walden

Apr 24 2020

Review for Dr. Koudellou

Dr. Walden is friendly, courteous and knowledgeable. He takes the time to discuss all symptoms and answers all questions in layman's terms for an easy understanding of his explanation.

Michael Mahoney Apr 22 2020

Review for Dr. Walden

Dr. Walden is extremely respectful and caring cardiologist. He has always made me feel comfortable; he is an excellent communicator when discussing any issues. This was my first virtual visit and I felt like we were in his office together.

RP Apr 22 2020

Review for Dr. Walden

Lyn Apr 22 2020

Review for Dr. Peracchio

Tricia S Apr 21 2020

Review for Dr. Granquist

Paul V. Apr 14 2020

Review for Dr. Mazzara

We were very pleased with the care provided by Dr. Ruffin and his colleagues and had an excellent experience during our mother's admission. He was attentive and caring in his approach. We appreciated all he and his staff did to assist our mother and family during her hospitalization.

Apr 11 2020

Review for Dr. Ruffin

Valerie Gange Apr 09 2020

Review for Dr. Granquist

I had only one visit to the office this year. However, they sent me two bills for two different days. I called the office and they cancelled the second bill. This is Insane, unprofessional and cheating !

Apr 09 2020

Review for Dr. Kurker

I am very happy with the treatment I have received from Dr. Dahhan. I trust her judgement and have recommended to others

Patricia Trapp Apr 08 2020

Review for Dr. Dahhan

Huisu Ng Apr 08 2020

Review for Dr. Forgione-Rubino

Very efficient, professional and efficient.

Apr 01 2020

Review for Dr. Manfredi

L Bonadies Mar 27 2020

Review for Dr. Mandelberg

William Sacchi Mar 25 2020

Review for Dr. Eisler

Makes your medical care easy and manageable

Mar 23 2020

Review for Dr. Halasan

Did video visit thru Hale app. Worked out great. Dr Walden is very helpful.

Mar 23 2020

Review for Dr. Walden

From signing in, to the triage, to the consultation was a very pleasant and relaxing atmosphere. The longest doctor I have had which helped me to understand what I am facing. No sugarcoating, straight facts and solutions. Great doctor.

Michael Henry Mar 21 2020

Review for Dr. Granquist

Dr. Walden is an exceptional cardiologist. He instills confidence and trust through great listening and understanding. The office staff could not be any more kind and professional.

Paul Mar 21 2020

Review for Dr. Walden

I had a great experience with Dr. Eisler and his entire staff. They treated me with such care and compassion. I would not hesitate to recommend his practice to anyone with back issues.

Mar 21 2020

Review for Dr. Eisler

Routine visit but always impressed with Dr Waldens professionalism and knowledge.

Mar 18 2020

Review for Dr. Walden

turns out dr.sarker is a very caring helpful dr.i highly recommend dr.sarker

ashnerrobert Mar 17 2020

Review for Dr. Sarker

I have used Dr Schifferdecker for many years. Have always been happy with him and his entire staff. Very professional and compassionate office.

Mar 16 2020

Review for Dr. Schifferdecker

Mar 16 2020

Review for Dr. Ansari

Top notch professional and easy to talk to answers all my questions

Mar 13 2020

Review for Dr. Granquist

Dr. Walden always takes time to explain lab and other test results. He also worked with me to establish a treatment plan for my condition. He never rushes me and listens to my concerns. Great doctor!

Mar 13 2020

Review for Dr. Walden

Keerthy Sathyamurthy Mar 11 2020

Review for Dr. Khan

Nurses were able to help me with clarifying doubts with health records.

Nanditha Merlin Mar 11 2020

Review for Dr. Khan

as a new patient my experience with Dr. Walden was as expected, courteous and informattive

Mar 10 2020

Review for Dr. Walden

Tom J Mar 05 2020

Review for Dr. Eisler

She is wonderful and explained everything in detail and in a way that make you feel comfortable.

Mar 03 2020

Review for Dr. Alammari

Dr. Koudellou is one of the best doctors that my husband and I have ever had. She cares about her patients, takes a lot of time explaining procedures, is always available to us and goes beyond doctor and patient relationship...an outstanding doctor and person Carmen Ingersoll.

Carmen Ingersoll Feb 29 2020

Review for Dr. Koudellou

Thought that she was understanding and helpful. Very disappointed when my Surgeon recommended seeing a different GI Doctor for she believed Dr Hanley-Williams really did not want me as a patient. Discouraged and disappointed.

Leah Feb 29 2020

Review for Dr. Hanley-Williams

Location

Manchester Memorial Hospital

71 Haynes St, Manchester, CT 06040

Frequently Asked Questions

Where is Manchester Memorial Hospital located?

Has Manchester Memorial Hospital won any recent awards from Healthgrades?

Is Manchester Memorial Hospital highly rated with patients?