Lawrence and Memorial Hospital

66%

Patients that would definitely recommend
4% lower than the national average


Lawrence and Memorial Hospital is a medical facility located in New London, CT. This hospital has been recognized for Patient Safety Excellence Award™, Joint Replacement Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2020, 2019)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Joint Replacement Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

66%

Would definitely recommend
4% lower than the national average

Lawrence and Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Lawrence and Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Friendly staff & excellent MD!

Aug 04 2020

Review for Dr. Levine

Love Dr Newman, he is very thorough and has not only been my internist but my endocrinologist for a long time. I would give him more than 5

Kiran Jul 25 2020

Review for Dr. Neuman

Great doctor! Always honest and takes his time answering questions.

Jul 24 2020

Review for Dr. Mayeda

Dr. Gerard has always made me feel comfortable and heard. I highly recommend!

Nicole Fellows Jul 23 2020

Review for Dr. Girard

Dr. Scheiber is informed and has a manner that demonstrates concern and interest in the patient. He’s patient with my many questions. He explains clearly and treats me like I am an intelligent person.

Jul 21 2020

Review for Dr. Scheiber

Excellent personality and excellent doctor.

Jul 15 2020

Review for Dr. Bourganos

Routine visit. Doctor very good very professional.

Mafalda Jul 07 2020

Review for Dr. Schrempf

Very nice, professional, likeable, answers all my questions. Has a broad range of in depth knowledge. Lovely, helpful staff.

Grateful Patient Jul 04 2020

Review for Dr. Levine

Bob DePerry Jul 01 2020

Review for Dr. Barri

Jun 24 2020

Review for Dr. Falck

Jun 17 2020

Review for Dr. Lee

Excellent Dr. Very professional

Jun 16 2020

Review for Dr. Dilullo

She is amazing and definitely gives me the best advice and is great at answering any questions or concerns I have.

Amber Jun 10 2020

Review for Dr. Girard

The guy is retired

Voltron Jun 09 2020

Review for Dr. Friedman

Very unprofessional, rude and entitled.

Jun 08 2020

Review for Dr. Ciotola

Kathy Nobles Jun 06 2020

Review for Dr. Tinklepaugh

He has been my Dr for years, and I really like him, he is pleasant, calm, thorough, answers all my silly questions. I thank him very much.

Marjorie Jun 06 2020

Review for Dr. Smith

The very best!

Jun 05 2020

Review for Dr. Dilullo

Linda Sweeney May 31 2020

Review for Dr. Kadian

A quick phone call to confirm my appointment for steroid injections in my lower back - thorough & professional!

May 28 2020

Review for Dr. Feng

May 27 2020

Review for Dr. Mirecki

Dr. Kadian is very friendly. He takes the time to listen to all your questions. Makes you feel welcome and comfortable.

Jamie Carreira May 22 2020

Review for Dr. Kadian

compassionate, dedicated skilled physician

May 20 2020

Review for Dr. Feder

Carolyn Rablen May 15 2020

Review for Dr. Stanat

He is very likeable and laid out plan to help with migraines.

Randy R Wrinn May 14 2020

Review for Dr. Kadian

Great doctor

May 13 2020

Review for Dr. Kadian

Worked with or for many years. I feel like she is one of the most understanding kind, and smartdoctors I've ever known!

Jane Adriano May 12 2020

Review for Dr. Feder

Very nice down to earth, physician.

JOHN P DESJARDINS May 12 2020

Review for Dr. Kadian

Dr. Cherry was able to help me when others would not and I am eternally grateful for the care I received. His bedside manner and compassion for a patient is truly wonderful. I feel fortunate to have been treated by him for nearly a year.

Jewett City May 11 2020

Review for Dr. Cherry

Televisit with Dr. Phelan

Amy May 09 2020

Review for Dr. Phelan

Dr kadian is the best doctor i have ever had...he listens me and does everything to help me...he understands my issues and always makes things easier for me. i reccomend himto all my friends ...Hes is,so amazing....

Elaine Ranhoff May 08 2020

Review for Dr. Kadian

They always try too make sure there is a way to help you. Excellent care and compassion as well. I highly recommend this office of doctors.

Michelle May 08 2020

Review for Dr. Feng

Kirsten Holmstedt May 06 2020

Review for Dr. Speicher

Very rude doctor. Hurt my son during the exam, and disregarded all of my concerns. He was very short with me and my son, and didn’t fully explain what he was doing. He was unclear about how long the healing process would be and brushed off every one of my questions. Would not recommend.

Apr 29 2020

Review for Dr. Wei

We talked about my next step and what we are going to do and the visit went very well

Tammie Apr 28 2020

Review for Dr. Kadian

Ok for not in person.

Apr 28 2020

Review for Dr. Kadian

Dr. Armstrong was fantastic. He was clear about what was happening and the plan for going forward. He was careful to explain what was going on in a way we could follow, and he had a gentle attitude with humor where appropriate, which made our situation less stressful. Thanks for great care!

M. E. Apr 26 2020

Review for Dr. Armstrong

Dr. Armstrong knows his stuff and treated us with compassion and kindness during a scary time.

The Campbell Family Apr 26 2020

Review for Dr. Armstrong

Dr. Ben is a caring, warm, knowledgeable doctor who knows what he is doing and made us feel comfortable in an uncomfortable situation. He has a good bedside manner and made is feel like he was concerned about getting us the best care.

Beth Apr 26 2020

Review for Dr. Armstrong

Apr 23 2020

Review for Dr. Lacerte

Instilled confident with his clear and concise explanations, definitely a positive person in and field where pain can make you feel negative

Steve B Apr 21 2020

Review for Dr. Kadian

Christopher Apr 16 2020

Review for Dr. Mlynarski

L. Smith Apr 14 2020

Review for Dr. Keltner

Dr. And Staff very professional and caring!

Sebastian Romeo Apr 09 2020

Review for Dr. Kadian

Kathryn Apr 08 2020

Review for Dr. Feng

Always very caring friendly and informative

Dianne Brewer Apr 07 2020

Review for Dr. Kadian

Dr Kadian is a caring and companionate Dr who truly cares about his patients and goes above and beyond to treat his patients and help us manage tough situations

D Bryant Apr 07 2020

Review for Dr. Kadian

Knowledgeable, compassionate, good bedside manners

SH Apr 07 2020

Review for Dr. Regan

Randy Gerovitz Apr 06 2020

Review for Dr. Ciotola

Sandi M Apr 03 2020

Review for Dr. Casey

Not a good choice if you are a complex patient. He does not go in depth about your condition or try to find alternate ways to treat. Very closed minded & quick to brush off. Will not talk to you at length or get to know you. A good doctor/healer is truly hard to find.

Apr 03 2020

Review for Dr. Debiasi

Kim Pratt Apr 02 2020

Review for Dr. Romanello

Nice, friendly and have had 2 successful nasal surgeries!

Mar 31 2020

Review for Dr. Boisoneau

Mar 27 2020

Review for Dr. Gaetano

Kat Mar 24 2020

Review for Dr. Williams

He is a thorough and kind doctor. Up to date with the latest medical data and treats you the old-fashioned way, like part of the family.

Robert Joseph Goga Mar 24 2020

Review for Dr. Deutsch

I think Dr. Goldberg is an excellent physician. He takes the time to explain not only treatment, but also unlying causes of conditions. I recommend him without hesitation.

Mar 24 2020

Review for Dr. Goldberg

Macdaddy Mar 21 2020

Review for Dr. Campbell

rude condensing non caring would not recommend to anyone

Mar 18 2020

Review for Dr. Gaetano

Very Negligent! Assumed not need MRI until after 7 weeks and may have caused me great harm in recovery!

Mar 14 2020

Review for Dr. Piposar

Mar 10 2020

Review for Dr. Slater

Dr. Rita Gonzalez is a great professional doctor. She is helping me and I appreciate her. Thank you Dr. Rita Gonzalez!!!!

Sharon O Mar 09 2020

Review for Dr. Gonzalez

Patient Mar 07 2020

Review for Dr. Giordano

Dr. Lavallee is always so comforting/ personable and professional at the same time. He makes a woman forget that it’s a man looking all up in the insides which can sometimes be uncomfortable. Overall great doctor. Would highly recommend.

Gabriela Mar 07 2020

Review for Dr. Lavallee

Joan of Westerly Mar 05 2020

Review for Dr. Gonzalez

Karen and Bob Austin Mar 03 2020

Review for Dr. Hwang

As my chosen primary care provider, I think he's the best!

Frank Hoagland Mar 02 2020

Review for Dr. Graves

Dr.Thoms did a revision surgery for a botched knee replacement, I have my life back. So understanding and professional.

Lynda in Westerly, RI - Mar 01 2020

Review for Dr. Thoms

Dr Bulgaro is a knowledgeable, compassionate physician. She took so much time to be sure I understood everything about my cancer and the treatment options. I highly recommend her to anyonecwiith breast cancer.

E B D Feb 29 2020

Review for Dr. Bulgaru

Excellent

Jane Feb 28 2020

Review for Dr. Pecher

I like her. She's strait forward without seeming unfriendly. Very reasonable wait time. The appointment didn't seem hurried.

Feb 24 2020

Review for Dr. Velankar

Very thorough, a family member met him while in the hospital and soon everyone was going to see him.

Feb 22 2020

Review for Dr. Dabdoub

Always a professional and gentle experience.

Feb 22 2020

Review for Dr. Schrempf

Excellent bedside manner and very knowledgeable. She did an excellent job with my surgery. I would highly recommend her.

Nora Walden Feb 21 2020

Review for Dr. Mathews

Not good. No bedside manners. Did not introduce herself. Talked down to you. Sad she is a dr.

Patient Feb 21 2020

Review for Dr. Donahue

Unprofessional and disrespectful

Feb 19 2020

Review for Dr. Falck

Kelley P Feb 15 2020

Review for Dr. Pathman

Cheryl Tucker in Waterford, CT - Feb 12 2020

Review for Dr. McLean

Excellent in every way. She leaves no stone unturned and listens!

Feb 11 2020

Review for Dr. Whelan

Initial visit. Thorough and polite. Took notes, seemed to genuinely care. Did not rush, listened and asked questions. Pleasant and professional.

Feb 06 2020

Review for Dr. Campos

Very good visit. Dr. Mayeda has been my physician for over 20 years.

Charlotte White Feb 05 2020

Review for Dr. Mayeda

Always very friendly, professional and on time

La Fleur Feb 05 2020

Review for Dr. Lavallee

Always very thorough and professional

Feb 03 2020

Review for Dr. Lavallee

told my brother he had cancer when he did NOT not funny! very rude to my brother who was sick and suffering

Feb 01 2020

Review for Dr. Gordon

I have been going to Dr. Khan for about 10 years. I find him open, honest and willing to listen in his communication. I find him thorough with his duties and follow up. I have faith in this doctor.

Pete Jan 31 2020

Review for Dr. Khan

Don't go to this guy! He is burnt out or never cared if his patient lived or died. Follow up is a confusing practice to him. Doesn't explain anything and appears burdened when requested to do an exam.

Jan 31 2020

Review for Dr. Greenwald

dr.kadian is a fake,he knows nothing about what spinal discs are bad or good,and charges 728 bucks for 10 minute appt.thanks for ripping me off

Jan 31 2020

Review for Dr. Kadian

Thank you Dr. Barczak for a successful surgical removal of a deep cyst I have been living with for too long. I am so glad it is removed, down there. It was a tricky one. I feel 100% better and you and your staff do a great job. My best!

Successful surgery Jan 30 2020

Review for Dr. Barczak

Very professional and made me feel comfortable

Abby Jan 30 2020

Review for Dr. Lavallee

Very good visit. He tells me everything about how I am doing and how the exam and procedure is going. He also is very kind and he asks about my life.

Dolores Markowicz Jan 28 2020

Review for Dr. Lavallee

Wonderful doctor and staff. Dr. Legare has gone above and beyond to help us through the scariest time in our lives. Staff is caring and supportive. They are like family.

Jan 25 2020

Review for Dr. Legare

Dr Kackielo pays attention to my concerns. She has a wide range of knowledge, but refers to a specialist when she feels it necessary. She also follows what the referred doctor is doing, so that she coordinates my treatments. I like her very much.

Jan 25 2020

Review for Dr. Kackielo

Vivian Jan 24 2020

Review for Dr. Watts

Sophie B Jan 23 2020

Review for Dr. Schrempf

My study was inconclusive, recommended a 2nd 2 day study. I saw Dr. Khanna 1 time for 10 minutes. Was billed twice for 1 hour. Then billed for another doctor to say it was inconclusive RIP OFF, Check your itemized bill

Jan 22 2020

Review for Dr. Khanna

He is kind, patient, very understanding and takes the time with you. Always has a positive attitude and is genuine.

Jan 21 2020

Review for Dr. Lavallee

Location

Lawrence and Memorial Hospital

365 Montauk Ave, New London, CT 06320

Frequently Asked Questions

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