John Dempsey Hospital

79%

Patients that would definitely recommend
9% higher than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

79%

Would definitely recommend
9% higher than the national average

John Dempsey Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%66%

John Dempsey Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%73%

Providers

Provider Reviews

Ralph Passaro Aug 03 2020

Review for Dr. Shea

Diana Aug 01 2020

Review for Dr. Shea

Thorough and answered all my questions !!

Carol Doyle Jul 31 2020

Review for Dr. Walden

She is a great clinician who is not afraid to use her own judgment rather than following prevailing concepts blindly. I respect her and her decisions. Someone above mentioned that she made her to go cold turkey on anti-depressant, and I believe Dr. Moore believed that is the best for the patient.

Jul 31 2020

Review for Dr. Moore

Very prompt service and everyone in the office was great. .

Jay Sabo Jul 29 2020

Review for Dr. Finch

Dr Walden is great. He listens carefully and answers questions clearly. He explains conditions well and makes good recommendations. I highly recommend him.

Brian Ellis Jul 26 2020

Review for Dr. Walden

Dr. Salesky is an amazing provider. He is so patient and truly recommends what he feels is best for the patient. He always takes his time and explains everything. He did a beautiful job on my crowns and changed my smile completely. I am so lucky to have him as my dentist!

Maria Jul 22 2020

Review for Dr. Salesky

Dr Peters-Gee listended to and answered my questions. She took her time. Office staff was friendly.

Jul 22 2020

Review for Dr. Peters-Gee

Dr. Ursula is a knowledgeable doctor who is compassionate about what she does. She is thorough, and has an innate nature to make you feel comfortable with expressing all your concerns. I can't say enough, except I wish she was my PCP.

Jul 21 2020

Review for Dr. Steadman

She is brilliant, caring, and concerned! During the COVID crisis her office and staff took all necessary precautions.

JLESLIE Jul 21 2020

Review for Dr. Peters-Gee

Kim Michaud Jul 20 2020

Review for Dr. Strober

Sharyn Zackery Jul 17 2020

Review for Dr. Khalid

Excellent

Steve Gove Jul 14 2020

Review for Dr. Orellana

Been seeing Dr Peters-Gee for several years. She is thorough & takes time to explain everything, even drawing diagrams if necessary. Great bedside manner. The staff is friendly and helpful.

Jul 14 2020

Review for Dr. Peters-Gee

In simple words - Dr. Walden is a great Dr. and I highly recommend him.

Ron Jul 12 2020

Review for Dr. Walden

Jul 11 2020

Review for Dr. Finch

Dr. Walden is very thorough and takes the time to talk with you as a patient as well as making recommendations to improve your overall health.

Jul 10 2020

Review for Dr. Walden

Dr. Spiro is thorough, informative , kind, and very specific. He does his job well and with incredible integrity.

Jul 09 2020

Review for Dr. Spiro

I've been a patient of Dr. Kerr's for 20 years. He's the best there is! Thoughtful, caring, experienced, knowledgeable, and personable.

Ron Hurt Jul 08 2020

Review for Dr. Kerr

Dr Bombassei was kind and compassionate, explained everything carefully with diagrams to be sure I understood. Great bedside manner. Would highly recommend.

Barbara-Jean Fitting Jul 08 2020

Review for Dr. Bombassei

Mary Ellen Heslin Taub Jul 07 2020

Review for Dr. Beebe

D. Mongillo Jul 06 2020

Review for Dr. Walden

Dr Toto was wonderful in her explanation as to why I could not have reconstruction following a mastectomy. Her kind, caring explanation was thorough and professional. She answered all my questions in easy to understand lay terms. Excellent doctor!

Jul 03 2020

Review for Dr. Toto

Tom O Jul 02 2020

Review for Dr. Czyrko

Dr . Finch. Is a great doctor . He definitely knows what he’s talking about . I followed all is directions and took all the meds and in 3 days I was cleared up. I highly recommend him . Also the staff was friendly and answered all my questions. They make you feel like family . Thanks all

Rob D Jul 02 2020

Review for Dr. Finch

Very knowledgeable, helpful and pleasant. I like that I don’t feel rushed. He takes the time to explain and answer any questions. Thankful he’s my cardiologist.

John O Jul 02 2020

Review for Dr. Walden

Dr. Peters Gee has a calm and friendly demeanor. She displays patience and understanding and answers all questions, No matter haw small. She is extremely knowledgeable. I would and have recommended her highly.

Rosemary V. Jun 30 2020

Review for Dr. Peters-Gee

A wonderful lady who has helped many

Jun 30 2020

Review for Dr. Oncken

A wonderful, caring doctor.

Elizabeth Lopez Jun 27 2020

Review for Dr. Oncken

Dr. Peters-Gee saw me promptly and was thorough in her evaluation.

Renana Kadden Jun 24 2020

Review for Dr. Peters-Gee

I wish I had begun seeing Dr Greenfield many years ago. He has been amazingly helpful in helping me get to the root of issues that have plagued me throughout my adult life and to find tools to manage my dysfunction. He deserves the highest grade.

EP Jun 24 2020

Review for Dr. Greenfield

I have been seeing Dr. Tally for a number of years. He is very knowledgeable and caring. His staff is also very professional, responsive to my needs, and caring. I highly recommend Dr. Tally's practice.

Jun 21 2020

Review for Dr. Tally

Visit was great,fast and courteous service.

Carlos Santiago Jun 21 2020

Review for Dr. Walden

Office was well organized to deal with COVID-19; courteous; efficient. Dr Walden was very attentive, knowledgeable, and took the time to discuss my concerns about my medication and impact of losing weight on work out routines. Very happy to have Dr Walden as my cardiologist.

Rick S Jun 21 2020

Review for Dr. Walden

Jun 20 2020

Review for Dr. Shea

Rude and arrogant

Jun 17 2020

Review for Dr. Honig

Dr. Ricketts I just want to thank You on the great job you’ve done on my daughters skin. I’ve taken her to numerous Doctors to no results. Now her skin has healed smooth Less spots and have moisture . Thank you again.

Mrs. Simpson Jun 17 2020

Review for Dr. Ricketts

Dr Shea did a Total Left Shoulder Replacement in June 2018 and a Total Right Shoulder REVERSE Replacement in August 2019. I could not be more pleased with my results.

Bill Ducci Jun 15 2020

Review for Dr. Shea

Dr. Peters-Gee was thorough, listened to my concerns and took the time to get the complete picture of my health issues. Staff is was great as well.

Mare Jun 11 2020

Review for Dr. Peters-Gee

Dr. Peters is professional, very knowledgeable and also very kind and personable. She answers any questions and goes the extra step to find answers.

Jun 09 2020

Review for Dr. Peters-Gee

David M Bimbane Jun 09 2020

Review for Dr. Murphy-Setzko

Best Obgyn she delivered my 10 baby ten years ago I was a high risk and she took very good care of me and my baby she is still my Obgyn very caring and professional Dr. Williams is incredible.

Andrea Jun 06 2020

Review for Dr. Williams

Great staff and love Dr.Walden.He took his time and reviewed my labs.Very clean and organized office.Safe atmosphere especially with the Covid 19 .Glad I have Dr. Walden as my Cardiologist.

Anne Kiper Jun 04 2020

Review for Dr. Walden

Beata K, New Britain CT Jun 04 2020

Review for Dr. Czyrko

Jim (56) Bristol, CT Jun 03 2020

Review for Dr. Coyner

I have always had a great experience . I am a type 2 diabetic and he has treated me for that and other illness. He has always been thorough and has listen to my many medical concerns. He still returns phone calls unlike many doctors. If it's minor problem the assistant may call.

Deb T Jun 01 2020

Review for Dr. Jones

Dr Walden has been my cardiologist for over a decade now. He has guided me through a few procedures and always listens and explains options thoroughly. Refers me to the best specialist and has a genuine interest in me and my well being. Highly recommend Dr Walden and Consulting Cardiologists.

May 30 2020

Review for Dr. Walden

I am so grateful for her understanding and willingness to listen to my perspective. I left feeling more comfortable.

Judy Carey. RSM May 27 2020

Review for Dr. Peters-Gee

SWN May 26 2020

Review for Dr. Beebe

Dr. Meng is extremely professional and thorough during her examination and asks many questions before offering her diagnosis. She explains possible conditions clearly and describes what tests are needed and how they will help in developing a care plan. So very kind and caring.

New patient May 23 2020

Review for Dr. Meng

May 20 2020

Review for Dr. Shea

She is a caring doctor who is vey patient and does not rush you out. Everything is explained clearly.

May 13 2020

Review for Dr. Steadman

Dr. O'Brien and his staff are incredible - professional, knowledgeable, accommodating (even in these crazy times)! I had sinus surgery several years ago - not one complication and I can breathe out of both sides of my nose for the first time in 25 plus years!

wendy foy Apr 30 2020

Review for Dr. O'Brien

Very timely appointment. Thought I was just going in for a consult but Dr Toto offered to excise my small growth right then. Very good experience.

Francine Syskowski Apr 27 2020

Review for Dr. Toto

Very personable and caring

Apr 25 2020

Review for Dr. Walden

Carla Kelly Apr 23 2020

Review for Dr. Moore

Carla Kelly Apr 23 2020

Review for Dr. Fusco

Dr. Walden is friendly, courteous and knowledgeable. He takes the time to discuss all symptoms and answers all questions in layman's terms for an easy understanding of his explanation.

Michael Mahoney Apr 22 2020

Review for Dr. Walden

Dr. Walden is extremely respectful and caring cardiologist. He has always made me feel comfortable; he is an excellent communicator when discussing any issues. This was my first virtual visit and I felt like we were in his office together.

RP Apr 22 2020

Review for Dr. Walden

She has ZERO people skills. Her superiors need to review her professionalism . I would never return to see her. Nasty person.

Apr 22 2020

Review for Heather Myrick

KT Apr 21 2020

Review for Dr. Luciano

Don Reder Apr 17 2020

Review for Dr. Liang

Valarie Arlyd, West Hartford CT Apr 14 2020

Review for Dr. Lishnak

Marina Kozlovska Apr 14 2020

Review for Dr. Zengou

Dr. Murphy-Setzko was readily available both times I needed a physician and returned my calls promptly. She assessed my needs and prescribed the necessary medications in a very professional, competent, and caring manner. Thank you Dr. Marlene Murphy-Setzko.

M.O. from Iowa Apr 11 2020

Review for Dr. Murphy-Setzko

Very positive experience. His diagnosis and treatment was consistent with a second opinion I received. I am staying with Dr. Feingold

Robert Shluger Mar 24 2020

Review for Dr. Feingold

Did video visit thru Hale app. Worked out great. Dr Walden is very helpful.

Mar 23 2020

Review for Dr. Walden

Dr. Walden is an exceptional cardiologist. He instills confidence and trust through great listening and understanding. The office staff could not be any more kind and professional.

Paul Mar 21 2020

Review for Dr. Walden

Mar 19 2020

Review for Dr. Williams

Routine visit but always impressed with Dr Waldens professionalism and knowledge.

Mar 18 2020

Review for Dr. Walden

Dr. Cherian is a wonderful doctor. I am a medical student who has seen her during my 4 years of training and completely trust her knowledge and medical decisions. She is also incredibly kind, compassionate, and easy to talk to.

Mar 18 2020

Review for Dr. Cherian

She is trustworthy. Takes time with you. A+ doctor.

Mar 15 2020

Review for Dr. Broodie-Murray

Dr. Walden always takes time to explain lab and other test results. He also worked with me to establish a treatment plan for my condition. He never rushes me and listens to my concerns. Great doctor!

Mar 13 2020

Review for Dr. Walden

Mar 11 2020

Review for Dr. Salesky

as a new patient my experience with Dr. Walden was as expected, courteous and informattive

Mar 10 2020

Review for Dr. Walden

Excellent! Very good with patients questions and answers. Very good at building confidence and helpful. 15 minute wait. Spent a good deal of time coming up with a plan.

Tom Dzwonkus Mar 05 2020

Review for Dr. Lambert

Dr. O’Brien is as empathetic as he is knowledgeable. He’s just great. I highly recommend him.

Mar 05 2020

Review for Dr. O'Brien

David Michael Mar 02 2020

Review for Dr. Fischer

Feb 28 2020

Review for Dr. Shea

Excellent. I have known her for many years both professionally and personally. She takes her time with each and every patient and is warm and professional at the same time.

Feb 26 2020

Review for Dr. Regan

Feb 22 2020

Review for Heather Myrick

Matthew Collin Feb 19 2020

Review for Dr. Imperioli

Very efficient staff. I was in to see the doctor almost 10 minutes before my appointment time. Very knowledgeable doctor very personable would highly recommend her.

Jodette E Bentley Feb 19 2020

Review for Dr. Regan

So kind, gentle, caring and knowledgeable! A perfect combination. I have been a patient for 4 years now along with my children. The office staff is extremely efficient and hygienists are extra friendly. Can't say enough about the whole office!

Tammy Hill Feb 18 2020

Review for Dr. Salesky

Dr. Strober is an absolutely fabulous dermatologist. I’ve been with him for over 5 years, and he is simply the best! He has a great understanding of medicine, quickly diagnoses the problem, and if needed, prescribes the correct medication. I couldn’t imagine going to anyone else!

Feb 17 2020

Review for Dr. Strober

The staff was friendly. I was easily able to get an appointment. Dr Chen is wonderful. I have recommended her to friends.

Feb 14 2020

Review for Dr. Chen

My visit was very pleasant. Receptionist was friendly and welcoming. My nurse was also friendly and professional. Dr. Regan was professional and informative, as usual.

Feb 12 2020

Review for Dr. Regan

Doctor Walden is the consummate professional. Perfect combination of professional and personable!

Lauren Feb 11 2020

Review for Dr. Walden

Dr. Peters is great. She is caring and thorough. Expect a long wait. She will give you a lot of time too.

Feb 08 2020

Review for Dr. Peters-Gee

I've been seeing Dr. Stein for a little over a year now. She is very personable and well informed. I would recommend her to anyone, however, sadly she is leaving the practice to teach. Wish you the best Dr Stein, will miss you

Ed from Farmington Feb 07 2020

Review for Dr. Stein

I had a first time appointment with Dr Lambert today and I couldn't be more satisfied. She already new why I was there and what my concerns were. She discussed my condition (Kidney tumor) and offered a treatment plan which made me feel relieved and gave me peace of mind. Excellent doctor!

Feb 07 2020

Review for Dr. Lambert

Would not recommend this person, rude, insulting, no compassion, not really interested in anything I said, very sad situation

Feb 03 2020

Review for Heather Myrick

Feb 02 2020

Review for Dr. Walker

There is no better doctor than Dr Rutter at explaining promptly and thoroughly the results of the many tests one goes through with cancer, and being supportive and encouraging throughout treatment.

Cecilia Mickey in Manchester, CT - Feb 02 2020

Review for Dr. Rutter

Jill Price Jan 31 2020

Review for Dr. Peters-Gee

Dr. Finch was thorough and professional, as well as very easy to talk to. He quickly diagnosed the problem, fully explaining both the causes and the treatments available. He also answered my questions which made me confidant the treatment I chose was the right one for me.

Jan 30 2020

Review for Dr. Finch

Location

John Dempsey Hospital

263 Farmington Avenue, Farmington, CT 06030

Frequently Asked Questions

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