University of Colorado Health - Memorial Hospital Central

74%

Patients that would definitely recommend
4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™ (2020)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Joint Replacement Excellence Award™ (2019)

Superior clinical outcomes in knee and hip replacement

Orthopedic Surgery Excellence Award™ (2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Respiratory failure following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

74%

Would definitely recommend
4% higher than the national average

University of Colorado Health - Memorial Hospital Central

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

University of Colorado Health - Memorial Hospital Central

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Tracy M. Garverick Jul 03 2020

Review for Dr. Ringer

Sheri Hutton Jul 03 2020

Review for Dr. Matei

Excellent. Dr Markus has displayed a great concern about the return of my prostate cancer. My PSA is continuously checked and Dr Markus provides me with answers to all of my questions. He takes time to share his knowledge with me.

Jerry Watt Jul 02 2020

Review for Dr. Markus

excellent physician that explains every thing related to my changes and needs of new approaches.

Francine Smith Jul 02 2020

Review for Dr. Matei

Dr. Markus is wonderful! Always caring and compassionate. His staff is very good despite the busy office, the check-in desk, the folks that draw my blood are always smiling!

Nancy Jul 02 2020

Review for Dr. Markus

Dr. Markus has been treating me bone cancer for several years and he is very knowledgeable, through and always keeps me well informed. I feel that with him I get the beat possible care.

Everett (Bud) Russell Jul 02 2020

Review for Dr. Markus

Bradley Mork Jul 02 2020

Review for Dr. Murphy

Put together my knee and lower leg after a sports accident and then replaced both of my knees taking me from painful walking to just like a young man! Was even able to play some softball again

Scott Fraser from 1997 and 2010 and Jul 02 2020

Review for Dr. Walden

I have recommended Dr. Markus to my friends needing an oncologist. He is knowledgeable about my condition and has thoroughly explained it to me. He is direct in his analysis, but is never too busy to socialize a bit. I feel confident when I leave his office as he answers all of my questions.

Carole Tripoli Jul 02 2020

Review for Dr. Markus

Dr. Marcus is excellent. He is a very caring, knowledgeable doctor that takes the time to explain my situation and treatment options. He is extremely patient in answering all of my questions. I have the highest level of confidence that I am getting the best medicare care possible.

Gerry Jul 02 2020

Review for Dr. Markus

I have had the best experience with Dr. Matei. She is a very honest and straightforward Dr. She has saved my life twice now! I believe she is one of the best Doctors anyone who is diagnosed with Cancer can get on their team! She is my HERO!!

Jul 01 2020

Review for Dr. Matei

Bill Curtis Jul 01 2020

Review for Dr. Logsdon

Jul 01 2020

Review for Dr. Markus

Rosalio Manuel Jul 01 2020

Review for Dr. Logsdon

Friendly and understands your condition. Listens to your concerns and questions and answers in an understandable way. I highly recommend him.

Jul 01 2020

Review for Dr. Logsdon

Dr. is very thorough in his treatment. I have been seeing him for two years and have always found him to be very professional.

Jul 01 2020

Review for Dr. Patel

Jul 01 2020

Review for Dr. Logsdon

Very good doctor. Easy to talk to and he takes the time to answer all questions.

Jul 01 2020

Review for Dr. Patel

Lesa Green Jul 01 2020

Review for Dr. Logsdon

Always excellent

Jim M Jul 01 2020

Review for Dr. Hegarty

I value Dr Patel's judgement and respect his position as my primary oncologist . Additionally , his staff is both competent and helpful as well as very caring .

Thomas Waugh Jun 30 2020

Review for Dr. Patel

I'm very happy with Dr. Markus

Jun 30 2020

Review for Dr. Markus

Doctor is very knowledgeable and explains things so I can understand. She shows she cares about my health and takes the time !

Jun 30 2020

Review for Dr. Matei

visits are always a positive and encouraging experience

josephina thea steele Jun 30 2020

Review for Dr. Matei

Martha Leiker Jun 30 2020

Review for Dr. Logsdon

Dr. Markus was very professional and courteous. I have never felt uncomfortable in his presence.

Patricia Jun 30 2020

Review for Dr. Markus

Dr. Mann is a very thorough and caring physician, listens to my concerns and seems to actually care about the care of his patients. He thinks out of the box like a physician should. I am very happy with the care I have been provided.

Rich F Jun 30 2020

Review for Dr. Mann

I am very plesed with the treatment I have received from Dr. Patel.

Jun 30 2020

Review for Dr. Patel

Jun 30 2020

Review for Dr. Murphy

He’s kind, thoughtful and always answers our questions. Total confidence in this young man.

Jun 30 2020

Review for Dr. Patel

I Trust Dr. Matei with my Life. She is compassionate, kind and knowlegdable.

Sandy Jun 30 2020

Review for Dr. Matei

I consider myself to be very fortunate to be under Dr. Markus’ care for CLL. Very forth right in patient conversations, very thorough, outstanding educational background and very approachable during patient visits. An outstanding medical professional.

Jun 30 2020

Review for Dr. Markus

Dr. Patel has been consistently attentive, compassionate, and thorough. He takes the time to listen to patient's concerns and always explains options. Highly recommend him.

Jun 30 2020

Review for Dr. Patel

Very satisfied with my interactions with Dr. Marcus. He cared for me for 5 years and completely earned my respect.

Charlotte Jun 30 2020

Review for Dr. Markus

Dr. Murphy is a top-of-the-line physician, both professional and personable, and he is also very thorough. It is a pleasure to meet and speak with him. With serious health problems, it is a comfort to know he is managing all progress.

Jun 30 2020

Review for Dr. Murphy

Dr. Matei is wonderful. She gave me hope in a trying time. She made me feel like I was her only patient. All of the staff treats you like that. They take pride in the fact that you're in their care. I was Stage 4 Lymphoma and am 17 years clean thanks to God and Dr. Matei and staff.

Bob Radosevich Jun 30 2020

Review for Dr. Matei

Very nice and cares about her patients

Jun 30 2020

Review for Dr. Matei

Really appreciated that he explained things well and would highly recommend anyone who needs a good caring doctor!

Valerie Santos Jun 30 2020

Review for Dr. Logsdon

Helen K. Spencer Jun 30 2020

Review for Dr. Matei

Professional, personable, explains any procedures.

Jun 30 2020

Review for Dr. Patel

Carol Jun 30 2020

Review for Dr. Markus

Dr. Markus , I have been seeing him for over a year now. Started at age 79 and am now 81. I went from about 0 % chance to survive to no visible cancer. Somehow between Markus, family and the Lord I am feeling and doing good. Larry - June 29, 2020.

Jun 30 2020

Review for Dr. Markus

Dr Markus is obviously brilliant and knows so much about my condition. Yet he was great at explaining it so that I could understand it using diagrams and writing down difficult words. He gave me clear options and supported the one I chose.

Jun 30 2020

Review for Dr. Markus

Beverly Carlson Jun 30 2020

Review for Dr. Logsdon

Dr Markus is a great DR he tells you what you need to know A great Dr and great staff

Steve Jun 30 2020

Review for Dr. Markus

I Love Dr. Matei she is extremely knowledgeable with Breast Cancer, cares for her patients is very friendly and doesn’t beat around the bush. She is caring, and I am very Grateful to have her as my Oncologist. I would definitely recommend her to others.

Nancy Armijo Jun 30 2020

Review for Dr. Matei

Dr Markus was more than open with me. The disease, the treatment available and followups

Cindi George Jun 30 2020

Review for Dr. Markus

Very positive. Dr Patel is a good listener and seems to appreciate your input. He appears expert in his field and is very personal. He doesn’t rush to decisions and explains every question you may have. I trust his opinions and decisions.

Jun 30 2020

Review for Dr. Patel

Dr. Patel and his staff treated me the best care and professionalism thank you everyone

Arthur Martinez Jun 30 2020

Review for Dr. Patel

I have been coming to this group for ~15 years. Professional, clean, great staff, and appointments that are met on time. A place that I have recommended to others.

Jun 30 2020

Review for Dr. Hegarty

Jun 30 2020

Review for Dr. Logsdon

Vern M. Jun 30 2020

Review for Dr. Murphy

She's extremely professional and all business. She takes care of the patient and the pending pregnancy and you feel secure with her care. Her office staff gives you that homie bedside manner but Dr Hammond gets things done. She's good.

Jun 30 2020

Review for Dr. Hammond

Very professional and reassuring visit. Dr Markus is a true professional and a great listener. Highly recommend him.

Diana H Jun 30 2020

Review for Dr. Markus

Dr Markus explains everything so it is easy for me a lay person to understand. He is a great Doctor

Bob Calvert Jun 30 2020

Review for Dr. Markus

Doctor Patel is very informative. Listens to all of my conerns and questions. He responds with care and compassion. I value his extensive knowlesge in the field. I appreciate the care I receive with Dr. Patel and the rest of the staff.

Lisa Jun 30 2020

Review for Dr. Patel

Dr. Logsdon is so kind and compassionate, he takes his time during the appointment to make sure all our questions are answered and genuinely cares about his patients.

Betty Ro Jun 30 2020

Review for Dr. Logsdon

Jim Flynn Jun 30 2020

Review for Dr. Markus

Dr Patel was professional and we appreciate that. Told us how to attack the cancer, my wife had, and everything right now is good. We appreciate him very much. I would recommend him to anyone that needs that type of care.

Everything has been great. Thanks Mary Ortiz Jun 30 2020

Review for Dr. Patel

Lisa Scarcello Jun 30 2020

Review for Dr. Matei

C.Smith Jun 30 2020

Review for Dr. Murphy

Helpful, informative and professional.

Judith Jun 30 2020

Review for Dr. Patel

Ron Zuroff Jun 30 2020

Review for Dr. Matei

Love her! Straight forward and clear about everything!

Jun 30 2020

Review for Dr. Matei

Mike R Jun 30 2020

Review for Dr. Patel

Dr Patel explained my results in an easily understood manner and gave valuable input. and treatment! I would highly recommend him. His cheerful demeanor relieved a lot of stress.

Randy Pollllll Jun 30 2020

Review for Dr. Patel

I have seen Dr. Ripp and Gorman Medical for a few years now for all my healthcare appointments and I really appreciate all the care and concern the staff here provides.

Rachel Clark Jun 30 2020

Review for Dr. Ripp

Dr. Murphy is honest and forthright. He always takes time to explain test results and course of treatment.

Donald Ducommun Jun 30 2020

Review for Dr. Murphy

Rebecca Mullane Jun 30 2020

Review for Dr. Logsdon

I was transferred to her from another doctor in the same practice who I originally saw for my breast cancer as he was cutting back hours toward retirement. She has always been thorough and explains care well and next plans. During COVID could do an online appointment.

Jun 30 2020

Review for Dr. Matei

Dr Patel is wonderful. He always explains things in a way that’s easily understandable. He very nice and really cares.

Debi Loewe Jun 30 2020

Review for Dr. Patel

Dr. Matei has been my doctor since 2002. She is a caring and thorough doctor. I’m thankful to her And RMCC for continuing treatment during this COVID. I love her, she watches over me. Betty Abell

Betty Abell Jun 30 2020

Review for Dr. Matei

Dr Markus is friendly , listens to your concerns and seems caring for you and your family members

Martin Galindo Jun 30 2020

Review for Dr. Markus

Dr. Matei is very caring, compassionate, and deeply committed to the very best treatment and outcome for her patients. She saved my life, beyond a shadow of a doubt - and I absolutely recommend her without hesitation!

Jenny Stephenson Jun 30 2020

Review for Dr. Matei

Dr. Markus is a very caring and brilliant oncologist. He answers every question I have, and offered information about my diagnosis and treatment from the very beginning. He is truly amazing.

Cindy J Jun 30 2020

Review for Dr. Markus

very grateful for the time dedicated by each one of you, especially with Dr Patel, an attention with professionalism and charisma.

Alejandra Jun 30 2020

Review for Dr. Patel

Dr. Mann did a terrific job with my endoscopy last week. Very polite, very professional, very approachable. Very thorough. I liked him a lot!

Chris Jun 30 2020

Review for Dr. Mann

Tom Egger Jun 29 2020

Review for Dr. Jepson

Dr. Henley is a very thorough and caring physician. She takes the time to explain.

Sandy Jun 29 2020

Review for Dr. Henley

Dr. Meister was nice. kind. And very Thoughtful. I was nervous and he and his staff made me feel at ease. Everyone was so nice. A great doctor with a great staff. Great job!

Stephanie Ivery Jun 29 2020

Review for Dr. Meister

The best place to go. The staff and Dr. Ringer are the the friendliest and most helpful. 10/10 recommend to everyone!!

Jennifer Ager Jun 27 2020

Review for Dr. Ringer

Joe B. Jun 27 2020

Review for Dr. Ross

Dr. Nordstrom is very compassionate and I can finally use my hands again. I really enjoy working with him.

Jun 26 2020

Review for Dr. Nordstrom

Very nice caring doctor.

Julia Heath Jun 26 2020

Review for Dr. Burke

Dr Joe Hegarty is the best specialized ear doctor in the country. Knowledgeable, personable and solves your ear related problems. If you are having ear related issues I would highly recommend Dr. Hegarty. Jim Casey Colorado Springs

Jim Casey Jun 26 2020

Review for Dr. Hegarty

His Professional Medical capabilities are stellar. He has preformed successful Surgeries that have improved my quality of life and the ability to use my arthritic hands more fluently.

Debbie Jun 26 2020

Review for Dr. Watson

Very polite and kind office staffs. Dr. Ringer is very good oral surgeon fast and well.

Christin Mun Jun 26 2020

Review for Dr. Ringer

An Appreciative Patient Jun 25 2020

Review for Dr. Hegarty

Katie is both very professional and very personable. She is caring, thorough, and conscientious.

Jun 25 2020

Review for Kathryn Hachuela

Dr. Jepson is always personable and professional. He explains everything. He makes sure you understands before proceeding. I always recommend him.

Mary Jun 25 2020

Review for Dr. Jepson

It was actually Dr Mitchell which worked out really well. I do want to say that EVERYONE I interacted with and who took care of me for this procedure was friendly, informative, and professional. My experience was outstanding!

Chris Schroeder Jun 24 2020

Review for Dr. Meister

Jerry Abriam Jun 24 2020

Review for Dr. Bee

Excellent all around... Dr. Mitchell, anesthesiologist, nurses, reception... all great. Thank you!

Jun 24 2020

Review for Dr. Mitchell

Dr. Nordstrom is a very caring doctor. He explains things well and takes whatever time you need to answer questions and provide reassurance.

Jun 24 2020

Review for Dr. Nordstrom

I had prostrate cancer. Dr. Derksen could not have been more knowledgeable, compassionate and decisive. The staff excels too. They treat you with respect and aren’t overly familiar with you. No presumptive first name addressing of you. Office runs smooth, efficient and on time.

Treated me as if I was his Father..... Jun 24 2020

Review for Dr. Derksen

Dr Hollis replaced my right knee and even though I have some minor pain right now I know that there is major improvement.

Jun 24 2020

Review for Dr. Hollis

Location

University of Colorado Health - Memorial Hospital Central

1400 E Boulder St, Colorado Springs, CO 80909